bec中级口试真题.docx
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bec中级口试真题
BEC中级口试全真试题PartⅡ
1.Whatisimportantwhenplanningapresentation
FindingoutabouttheaudienceResearchingthetopic
2.Whatisimportantwhenaimingtoimprovecustomerservice
StaffTrainingCustomerSatisfactionSurveys
3.Whatisimportantwhenmanagingaproject
EncouragingTeamworkKeepingtoschedule
4.Whatisimportantwhenmotivatingstaff
FinancialbenefitsCareerdevelopmentOpportunities
5.Whatisimportantwhendealingwithcompetition
PricingpoliciesAdvertisingstrategies
6.Whatisimportantwhenplanninghealthandsafetytraining
SelectingtopicsSelectingstafftoattend
7:
Whatisimportantwhenchoosingnewofficeequipment
PricesanddiscountsBrandnames
8.Whatisimportantwhenentertainingforeignbusinessclients
VenueforentertainmentCulturalDifferences
9.Whatisimportantwhenaimingtoreachnewmarkets
MarketresearchAdvertising
10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend
ProgramContentsLengthofcourse
11.Whatisimportantwhenrelocatingabusiness
LocalworkforceavailableLocationofsite
12.Whatisimportantwhenadvertisinganewproduct
TargetmarketsChoiceofmedia
13.Whatisimportantwhenstartinganewjob
KnowledgeofcompanyproceduresHelpfromcompanystaff
14.Whatisimportantwhenselectingstaffformarketingtripsabroad
PositioninthecompanyPreviousexperienceofothercountries
15.Whatisimportantwhenaimingtoreduceproductioncosts
EfficiencyofproductionlineCostofrawmaterials
15.Whatisimportantwhenchoosingpeopletoworkinteams
VarietyofexperiencePersonalqualities
16.Whatisimportantwhendealingwithaheavyworkload
TimemanagementSharingtasks
17.Whatisimportantwhendevelopingnewproducts
MarketresearchPricing
18.Whatisimportantwhenbeinginterviewedforajob
InformationaboutthecompanyPersonalappearance
19.Whatisimportantwhenexhibitingatatradefair
QualityofdisplayStaffselected
20.Whatisimportantwhenintroducingarewardsystemforstaff
PurposeoftherewardsystemTypesofrewardoffered
21.Whatisimportantwhenentertainingclients
TypesofactivitiesCost
22.Whatisimportantwhenchoosingretailpremisestorent
LocationLengthofcontract
23.Whatisimportantwhendecidingonpackagingforproducts
ImageProductionprocess
24.Whatisimportantwhenselectingstaffforpromotion
AttitudetoworkCurrentperformance
25.Whatisimportantwhenconsideringacareerchange
FuturestudyortrainingOpportunitiesforfuturepromotion
26.Whatisimportantwhenplanninganadvertisingcampaign
MarketresearchSelectingappropriatemedia
27.Whatisimportantwhenchoosingtransportforabusinesstrip
ConvenienceCost-effectiveness
28.Whatisimportantwhenaimingforpromotion
QualityofperformanceCompanyloyalty
29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime
PersonalContactsProfessionaladvice
30.Whatisimportantwhendealingwithcomplaintsfromclients
OfferinganapologySuggestingasolutiontotheproblem
31.Whatisimportantwhensettingpricesfornewproducts
ProductioncostsCompetitors’prices
32.Whatisimportantwhenaimingtoreducestaffturnover
FinancialincentivesCareerstructure
33.Whatisimportantwhenplanningthelayoutofanewstore
AttractivenessSecurityofgoods
34.Whatisimportantwhenchoosinganewsalesagent
ExperienceofagentNumberofcontacts
35Whatisimportantwhenmonitoringthequalityofserviceprovided
FeedbackfromcustomersCheckingsalesfigures
36:
Whatisimportantwhen…
selectingapplicantsforajobworkexperiencepersonalqualities
37:
Whatisimportantwhen…
choosinganewsupplierpriceanddiscountsreputation
38:
Whatisimportantwhen…
aimingtoimproveproductionqualityup-to-dateequipmentstafftraining
39:
whatisimportantwhen…
preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany
40:
whatisimportantwhen…
decidingwhethertoattendaconferencevenuespeakers
41:
Whatisimportantwhen…
developingnewproductsmarketresearchcostsinvolved
BEC中级口试全真试题PartIII
1.ProgramforNewStaff
Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.
Discussthesituationtogether,anddecide:
---whatshouldbecoveredbythetrainingprogramme
---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible
2CompanyDressCode
YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.
Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.
Discussthesituationtogether,anddecide:
---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe
---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs
3StaffTraining
Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.
Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.
Discussthesituationtogether,anddecide:
---whatinformationyouwillneedtoprovidefortheagency
---whatkindsofquestionsyouwillneedtoasktheagency
4.CompanyVideo
Themanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.
---Discussthesituationtogether,anddecide:
---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo
---whichcompanypersonnelshouldappearinthevideo
5.BusinessMagazineArticle
Aninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.
Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.
Discussthesituationtogether,anddecide:
---whatkindsofinformationshouldbeincludedinthearticle
---howthisarticlecouldbenefityourcompany
6.OpeningaBranchAbroad
Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.
Youhavebeenaskedtohelpwiththeplanningofthenewbranch.
Discussthesituationtogether,anddecide:
---whatstaffingarrangementsmightbenecessaryforthenewbranch
---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout
7.EntertainingForeignClients
Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.
Youhavebeenaskedtoplanaprogrammeforthevisit.
Discussthesituationtogether,anddecide:
---whatkindsofactivitieswouldbesuitableforthevisit
---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram
8.WorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanymightoffer
---howtheparticipantsshouldbeselected
9.EnglishLanguageTraining
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
Discussthesituationtogether,anddecide:
---howtoencourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetraining
10.Teamwork
Yourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.
Youhavebeenaskedtohelpplantheprogramme.
Discussthesituationtogether,anddecide:
---whatpracticalarrangementsthecompanyneedstomakebeforethetrip
---whatworkandleisureactivitieswouldbesuitableforthegroup
11.ForeignBusinessTrip
Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.
Youhavebeenaskedtohelpwiththepreparationsforthetrip.
Discussthesituationtogether,anddecide:
---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip
---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip
12.(Forthreecandidates)EntertainingForeignClients
Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.
Youhavebeenaskedtoplanaprogrammeforthevisit.
Discussthesituationtogether,anddecide:
---whatkindsofactivitieswouldbesuitableforthevisit
---whichmembersofstaffshouldaccompanythevisitors
---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme
13.ForthreecandidatesWorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected
---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished
14ForthreecandidatesEnglishLanguageTraining
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
Discussthesituationtogether,anddecide:
---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetraining
15ForthreecandidatesTeamwork
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