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listeningbook4englishmajor
Unit1ShoppingandBankingOnline
TrainingFocus
“ListenThisWay”Book4isdesignedtogivestudentsacomprehensivetrainingofthemajorlisteningskillspracticedinBook1-3,withspecialattentiongiventotheorganizationofoutlinesandsummaries,andalsothequickrecognitionofnumberandnumerals.Meanwhile,Book4alsofocusesondevelopingstudents’abilityofindependentlearningthroughEnglishlistening.
ThemainthemesinBook4reflectdifferentaspectsofpeople’seconomiclifeinpresent-daysociety.
Part
ExerciseB
Spotdictation.Fillintheblankswiththewordsyouhear.
Key:
drop,shopping,mouse,feet,retailing,
street,get,done,third-party,online
30%,mails,Britain,gift-buying,50%,net,period
ExerciseC
Listentoanewsreport.Supplythemissinginformation.
TipsforstayingsafeontheNet
Majorpoints
Details(keywords)
1.Evaluatethesite
Well-known/trustworthy/customerservice/complaintsprocedure/refundpolicy
2.Talktomerchant/Emailandwaitforresponse
Addresses/phonenumbers/callup
3.Ensuresecureconnection
Strictsafetymeasures
4.Beextracarefulatacybercafeorotherpublicconnection
Part
ExerciseA
Listentothereport.Supplythemissinginformationaboutthemainproblemofonlineshoppingfoundbythesurvey.
Key:
delivery,delivery,deliverycharges,personalinformation,87%,returninggoods,47%,order,35%,dispatch,87%,moneyback,two
ExerciseB
Nowlistenagain.Completethesummary.
Key:
convenience,choice,obstacles,completetrust,buildconsumers’trust,mature,payment,service
Part
ExerciseA
Listentoadescriptionoftoday’sbankingservices.Completetheoutline.
Outline
.Someproblemsofthewalk-inbank
A.standinginlonglines
B.runningoutofchecks
C.limitedopeninghours
.Onlinebankingservices
A.viewingaccounts
B.movingmoneybetweenaccounts
C.applyingforaloan
D.gettingcurrentinformationonproducts
E.payingbillselectronically
F.e-mailingquestionstothebank
.Reasonsforcreatingonlineservices
A.competingforcustomers
B.takingadvantageofmoderntechnology
.Inappropriatenessofonlinebankingforsomepeople
A.havingnocomputersathome
B.preferringtohandleaccountsthetraditionalway
ExerciseB
Nowtrythis:
listentoamoreauthenticversionofthematerial.Thenanswerthequestions.
Key:
1.ItisbankingthroughtheInternet.
2.“Onlinebanking”offersconveniencewhichappealstothekindofcustomerbankswanttokeep.
3.Banksmostwanttokeeppeoplewhoareyoung,well-educated,andhavegoodincomes.
Part
ExerciseB
NowlistentoaninterviewdiscussingEnglishandAmericangoodcustomerservices.Comparetheservicesandsupplythemissinginformation.
Englishgoodcustomerservice
American
1.offeringproductsinapleasantenvironment
1.focusingmoreinthehumansideofselling
a.tryingtoknowaboutlifestyle/family/income/occasionsinlife
b.formingapartnershipbetweenthecustomerandthesalesassociate
2.beforesale,duringsaleandaftersaleservice—secondtonone
3.differentapproachestodifferentcustomers
Example:
EuropeancustomersAmericancustomers
LetthemtakealookatApproachthem
everythingShowthem
Letthemcometosalesalternatives
assistants
2.developingcustomers
3.measuringsellingeffectiveness/goodqualitystaffbyrepeatbusinessnotbysales
4.good&successfulfirstcontactwiththecustomer—mostimportant
Part
Listentoadescriptionofyardsales.Writedownthekeypointsinnoteform.Thenlistentothequestionsandmakeacorrectchoicetoanswereachquestion.
Questions:
1.WhichofthefollowingisacommonAmericansaying?
2.Whatcanbesoldatayardsale?
3.Whydopeoplegotoayardsale?
4.Whenwastheoldwoodenclubstolen?
5.Whatwastherealvalueoftheclub?
6.Whywastheclubatagreatvalue?
Unit2HotelorB&B
TrainingFocus
Withtherapiddevelopmentsinscienceandtechnology,people’swayoflifeisalsochanging.Manyroutineactivities,whichhavebeencarriedoutfordecadesintraditionalmanners,arenowturningintonovelpracticesthatoftenpuzzleorevenembarrasspeoplewhoarejustalittlelateinupdatingthemselves.Newvocabulary,newlanguage,newtipsandconceptsonlifehavebecomeapartofourchangingculture.
Unit1andUnit2introducesomenewknowledgeandinformationunderthefamiliarconceptsofshopping,bankingandtraveling.
Part
ExerciseB
Listentothedialogue.Writedownallthenumbersoftheproportionsoftourists.
Proportionsoftourists
Thisyear
Anaverageyear
Stayinginhotels
35%
60%
Stayinginholidaycamps
45%
20%
VisitingEurope
60%
80%
VisitingUSA
30%
15%
Goingbyplane
50%
70%
Takingtheirowncar
30%
20%
ExerciseC
ListentotheconversationbetweenaclerkinaHotelReservationsBureauandatourist.Completethechartabouttheinformationonthefourhotels.Thencompletethefollowingfiveexplanations.
Hotel
Prices
Otherrelatedinformation
TheCastleInn
£12/single;£15/double;
Continentalbreakfastincluded
TheDaltonHotel
£30/single;£60/double;
Bathroomattachedtoeveryroom;nochargeforchildrenunder12
Theparkhotel
£16/person;£25/halfboard;£29/fullboard
Bathroomattachedtoeveryroom
ThePhoenix
£28/double+bath
Breakfastexcluded
1.hotfood,friedegg2.coffee,tea,jam,cooked
3.dinner,bedandbreakfast4.theroomplusallmeals
5.ValueAddedTax
Part
Listentothereport.Completetheoutline.
Outline
.B&B
A.nature
B&Bisashortformforbedandbreakfast.
B.increasingnumber
Nowthereareabout15,000B&BsintheUS.
C.advantagesoverbighotels
1.charm,comfort,hospitality
2.ownerstakingapersonalinterestinguests
.AttractionofowningaB&B
A.meetingdifferentpeople
B.talkingwithguests
.SeveralfeaturesofSuitsUs
A.longhistory
builtin1883;19thcenturydecorations
B.interestingnamesforsomerooms
Namedaftersomepreviousfamousguests
.Differentpeople,differentchoices
A.B&Bsnotsuitableforsomepeople
1.uncomfortablestayinginsomeoneelse’shome
2.notinterestedinpersonalinteraction
B.aquietandromanticplaceformanypeople
Part
ExerciseA
Listentotheconversationinwhichamanphonesacarrentalagentaboutrentingacar.Supplythemissinginformation.
Informationaboutthecustomer:
Afamilyofthree+campequipment
LeavingonFri.July7th
ReturningonMon.July10th
Suggestionsbytheagent
Bestchoice:
aPintostationwagon
Regularrate:
$79.95
Specialweekendrate:
$59.95
Pickup:
after4p.m.onFri
Return:
by10a.m.onMon.
Mileagerate:
first300milesfree,then12centspermile
Othercosts:
Insurance:
$10
Salestax:
8%
Deposit:
$100
ExerciseB
Nowtrythis:
listentoamoreauthenticversionofthematerial.Writedownthewordsorphrasesthatarerelatedwithcarretails.
acompactcar/astationwagon/automatictransmission/currentmodels/pickup/returnthecar/specialweekendrate/regularrate/unlimitedmileage/insurance/salestax/afulltankofgas/deposit/lowersrates
Part
ExerciseB
Listentotheconversationandsupplythemissinginformation.
Roomtype
Rackrate
Suitablefor
Features
Singleroom
£40
Staffofallgrades
Twinroom
£55
Salesstaff
Delphossuite
£150
Managerialstaff
Moreluxurious;privateterrace;convenientforentertainingprivateguest,viewoverthelake
Bellavistapenthouse
£220
Companydirectorandhiswife
Totalluxury+totalprivacy;abalcony;viewoverthewholecountryside;alargesittingroom;astudy;afully-fittedkitchen
Unit3“Planting”Money
TrainingFocus
Pleasemakeacarefulstudyoftheformsofsomeexercisesinthisunit.Forexample,theflowchartinPart
B,thekeypointsummaryinPart
AandtheoutlineinPart
areallgoodpresentationsofsummariesthatputsomerelativelycomplexideasandrelationshipsinaverysimpleandclearway.
ForadvancedEnglishlisteners,learningtochooseandusetherightwordsandwaystoorganizeandretainthereceivedinformationisjustasimportantasthetaskofachievingacorrectunderstandingoftheinformationitself.
Part
ExerciseA
Listentothereport.Supplythemissinginformation.
Time:
Thursday,April17
Purpose:
teachingchildrenhowtosavemoney
Wayofteaching:
2,500bankersmaking5,000presentations
Part
ExerciseA
Listentoamini-talkaboutcreditcardsgivenbyYongAmericanBank.Completetheoutline.
Outline
.Theimportanceofcreditcards
.Nature
A.“charge”—payingatalaterdate
B.“limit”
.Thepotentialdisadvantages—expensive
A.easytomakelotsofpurchasesoncard
B.likelytopayatremendousamountofinterest
.Thebenefits
A.indispensableinlife
B.helpfulforemergencies
C.goodfortravel
D.insuringpurchase
Part
ExerciseA
Exercise2:
Answerthefollowingtwoquestions.
Key:
1.somuchoftheirincome,everlargerhousesandcars,socialprogramsorinfrastructurerepairs
2.happier,fewerdisputesofwork,lowerlevelsofstresshormones,lessoften,atanolderage
ExerciseB
Completethefollowingsummary.
Key:
vicepresident,MythsofRichandPoor,positiveside,increasedprosperity,betteroff,30yearsago
hundredsofgadgets,easier,morepleasurable,cellularandcordlessphones,computers,answeringmachines,microwaveovens
3/4,washingmachines,half,clothesdryers,97%,colortelevisions,3/4,VCRs,2/3,microwavesandairconditioners,3/4,automobile,40%,home,half,stereosystem
Part
ExerciseA
Listentoareportrecentlyr