管理学第9版 练习题 附答案 7.docx
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管理学第9版练习题附答案7
Chapter7FoundationsofPlanning
True/FalseQuestions
WHATISPLANNING?
1.Planningisconcernedwithhowobjectivesaretobeaccomplished,notwhatistobeaccomplished.
2.
3.Ifamanagerrefusestowriteanythingdownorsharehisplanswithothersintheorganization,heisnottrulyplanning.
4.
WHYDOMANAGERSPLAN?
5.Planningprovidesdirectiontomanagersandnonmanagersalike.
6.
7.Evenwithoutplanning,departmentsandindividualsalwaysworktogether,allowingorganizationstomoveefficientlytowarditsgoals.
8.
9.Researchindicatesthatnonplanningorganizationsalwaysoutperformplanningorganizations.
10.
HOWDOMANAGERSPLAN?
11.Goalsarethefoundationoforganizationalplanning.
12.
13.Mostbusinesseshaveonlyoneobjective:
tomakeaprofit.
14.
15.Mostcompanies’goalscanbeclassifiedaseitherstrategicorfinancial.
16.
17.Strategicgoalsarerelatedtothefinancialperformanceoftheorganization.
18.
19.Anorganization’srealgoalsareoftenquiteirrelevanttowhatactuallygoeson.
20.
21.Operationalplansspecifythedetailsofhowtheachievementoftheoverallobjectivesistobeobtained.
22.
23.Longtermusedtomeananythingoverthreeyears,butnowitmeansanythingoveroneyear.
24.
25.Short-termplansarethosecoveringoneyearorless.
26.
27.Directionalplanshaveclearlydefinedobjectives.
28.
ESTABLISHINGGOALSANDDEVELOPINGPLANS
29.Anintegratednetworkofgoalsissometimescalledameans-endchain.
30.
31.InMBO,ormanagementbyobjectives,goalsareoftenlesswell-defined,givingmanagersandemployeesmoreflexibilitytorespondtochangingconditions.
32.
33.InatypicalMBOprogram,successfulachievementofobjectivesisreinforcedbyperformance-basedrewards.
34.
35.AnMBOprogramconsistsoffourelements:
loosegoals,participativedecisionmaking,anexplicittimeperiod,andperformancefeedback.
36.
37.StudiesofactualMBOprogramsfindmixedresultsintermsofitseffectsonoverallemployeeperformanceandorganizationalproductivity.
38.
39.Intimesofdynamicenvironmentalchange,well-definedandpreciselydevelopedactionplansenhanceorganizationalperformance.
40.
41.Awell-designedgoalshouldbemeasurableandquantifiable.
42.
43.Goalsthataretooeasytoaccomplisharenotmotivatingandneitheraregoalsthatarenotattainableevenwithexceptionaleffort.
44.
45.Thesecondstepingoalsettingistodeterminethegoalsindividuallyorwithinputfromothers.
46.
47.Themorethecurrentplansaffectfuturecommitments,thelongerthetimeframeforwhichmanagersshouldplan.
48.
CONTEMPORARYISSUESINPLANNING
49.Planningisawasteoftimeinavolatileenvironment.
50.
51.Amajorargumentagainstformalplanscan’treplaceintuitionandcreativity.
52.
53.It’snotenoughformanagersjusttoplan.Theyhavetostartsettinggoals.
54.
55.Intoday’sdynamicbusinessenvironment,successfulfirmsrecognizethatplanningisanongoingprocess,notatabletofrulescastinstone.
56.
57.Managersmustbeabletofollowthroughwithplansevenifconditionschange.
58.
59.Effectiveplanningindynamicenvironmentsmeansflatteningtheorganizationalhierarchy.
60.
Multiple-ChoiceQuestions
Foreachofthefollowing,choosetheanswerthatmostcompletelyanswersthequestion.
WhatIsPlanning?
61.Planninginvolvesdefiningtheorganization’sgoals,establishinganoverallstrategyforachievingthosegoals,anddevelopingacomprehensivesetofplans_____________.
62.
a.astowhichshiftwillperformwhatworkfunctions
b.
c.todeterminewhichmanagerwillbeinchargeofwhichdepartment
d.
e.fororganizationalworkactivities
f.
g.toestablishthequalityandquantityofworktobeaccomplished
h.
63.Ininformalplanning,__________sharingofgoalswithothersintheorganization.
64.
a.everythingmaybewrittendown,butthereislittleorno
b.
c.everythingiswrittendown,andthereis
d.
e.nothingiswrittendown,andthereislittleorno
f.
g.nothingiswrittendown;thereforemanagementdoesalotof
h.
65.Informalplanningis_________.
66.
a.performedatthelowestorganizationallevel
b.
c.generalandlackscontinuity
d.
e.developedininformalmeetingsataresort
f.
g.specificandisdevelopedbythemiddlemanagersfortheirdepartment
h.
67.Informalplanning,_________.
68.
a.specificgoalscoveringaperiodofyearsaredefined
b.
c.specificgoalsaredevelopedandnotwritten
d.
e.generalgoalsaredevelopedandnotwritten
f.
g.generalgoalscoveringanunspecifiedperiodofyearsaredefined
h.
69.Formalplanninginvolveswhichofthefollowingaspects?
70.
a.developinggeneralobjectives
b.
c.planningforuptooneyear
d.
e.writingobjectives
f.
g.distributingtheplantoallmanagerialemployees
h.
WHYDOMANAGERSPLAN?
71.Theeffectofplanningonmanagersisthatitforcesthemto_______________.
72.
a.reacttochange
b.
c.considertheimpactofchange
d.
e.respondindiscriminately
f.
g.developbureaucraticresponsemodels
h.
73.Planningcan’teliminatechange.Managersplaninorderto___________.
74.
a.bepreparedforwhenchangesinmanagementatthetopoccurs
b.
c.anticipatechangesanddevelopthemosteffectiveresponsetochanges
d.
e.decidewhatneedstobedonewhenachangeinenvironmentshappen
f.
g.havetheappropriatematerialsavailablewhenthedemandforthemcomesabout
h.
75.Planninggivesdirection,reducestheimpactofchange,minimizeswasteandredundancy,and__________.
76.
a.establishestheworkloadsforeachofthedepartments
b.
c.setsthebasisusedforpromotionofindividualswithintheorganization
d.
e.eliminatesdepartmentsthatarenotneededwithintheplan
f.
g.setsthestandardsusedincontrolling
h.
77.Studiesofperformanceinorganizationsthatplanhavereached___________.
78.
a.somewhatnegativeconclusionsregardingthebenefitsofplanning
b.
c.generallymixedconclusionsregardingthebenefitsofplanning
d.
e.generallynegativeconclusionsregardingthebenefitsofplanning
f.
g.generallypositiveconclusionsregardingthebenefitsofplanning
h.
79.Thequalityoftheplanningprocessandtheappropriateimplementationoftheplansprobably___________.
80.
a.don’tcontributetohighperformancenearlyasmuchastheextentofplanning
b.
c.contributemoretohighperformancethandoestheextentofplanning
d.
e.contributelesstohighperformancethandoestheextentofplanning
f.
g.shouldbestudiedmoretofactuallydeterminewhichcontributesthemost
h.
81.Instudiesinwhichformalplanningdidnotleadtohigherperformance,____________.
82.
a.theexternalenvironmentoftenwastheculprit
b.
c.management’sexecutionoftheplanswasmostoftenthereasonforfailure
d.
e.employees’implementationoftheplanswastheprimaryreasonforfailure
f.
g.lackofcommunicationwasmostoftenthereasonforfailure
h.
83.Governmentalregulations,powerfullaborunions,andothercriticalenvironmentalforcesconstrainmanagers’optionsand__________theimpactofplanningonanorganization’sperformance.
84.
a.reduce
b.
c.increase
d.
e.neutralize
f.
g.don’taffect
h.
HowDoManagersPlan?
85.Planningisoftencalledtheprimarymanagementfunctionbecauseit____________.
86.
a.offerssomebasisforfuturedecisionmaking
b.
c.createsthevisionfortheorganizationalmemberstoworktoward
d.
e.establishesthebasisforalltheotherfunctions
f.
g.setsthetonefortheorganizationalculture
h.
87.Planninginvolvestwoimportantelements:
___________.
88.
a.goalsanddecisions
b.
c.goalsandplans
d.
e.plansanddecisions
f.
g.goalsandactions
h.
89.Goalsareobjectives,__________.
90.
a.andweusethetwotermsinterchangeably
b.
c.butgoalsarelongterm,andobjectivesareshortterm
d.
e.butgoalsareusedbytopmanagement,andobjectivesareusedbyfirst-levelmanagement
f.
g.butgoalsareusedinreferencetoprofits,andobjectivesareusedinreferencetoproductionoutput
h.
91.Plansaredocumentsthatoutlinehowgoalsaregoingtobemetand___________.
92.
a.definewhichdepartmenthaswhatresponsibilitiesneededtoaccomplishthegoals
b.
c.tellwhatmaterialsandprocessesarenecessarytofulfillthegoals
d.
e.identifyhowmuchcapitalisrequiredtocompletethegoals
f.
g.describeresourceallocations,schedules,andothernecessaryactionstoaccomplishthegoals
h.
93.__________canevaluatewhetheranorganizationissuccessful.
94.
a.Agoalistheonlymeasurethat
b.
c.Nosinglemeasure
d.
e.Plansarealsoameasurethat
f.
g.Stakeholdersaretheonlygroupsthat
h.
95.Whenmanagersemphasizeonegoal,they___________.
96.
a.assurethattheonegoalwillbeaccomplishedevenabovetheestablishedlevel
b.
c.ignoreothergoalsthatmustalsobereachediflong-termsuccessistoachieved
d.
e.makethegoaleasiertobeaccomplishedbyallorganizationalmembers
f.
g.denytheorganizationalmemberstheopportunitytogrowanddevelop
h.
97.Usingasingleobjectivecanresultinunethicalpracticesbecausemanagers____________.
98.
a.wanttosatisfythestockholdersoftheorganization
b.
c.willmanipulatetheoutcomesreportedtoassurethattheoneobjectiveisachieved
d.
e.willignoreotherimportantpartsoftheirjobsinordertolookgoodonthatonemeasure
f.
g.willuseovertimetoaccomplishthatsingleobjectivewithoutreportingit
h.
99.Officialstatementsofwhatanorganizationsaysandwhatitwantsitsvariousstakeholderstobeliev
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