商务英语情景对话.docx

商务英语情景对话.docx

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商务英语情景对话

商务英语情景对话

A:

sellerB:

buyer

A:

Hello,welcometoXXcompany,I’mthe（职位）.ThesearemyColleague,Miss…andMiss….

B:

Hi,nicetomeetyou.I’mthe（职位），fromXXcompany,（城市，国家）

A:

Nicetoseeyou,too.Hereisourcatalogueforyourreference.Isthereanythingparticularyou’reinterestedin?

B:

Well,I’minterestedinyourgoldendeliciousapple.

A:

Youhaveagoodjudgment.Goldendeliciousappleisfamousasitsfirstclassquality,richjuice,andsweetsourtaste.It’salsoproducedfromShandongprovincewhichhasagoodreputationofapples.

B:

well,I’mveryimpressed.MayIhavesomeideaofyourprice?

A:

Sure,USD2000perton,CIFNewyork.（

B:

YourpriceforgoldendeliciousappleatUSD2000pertonisonthehighside,Ican’tacceptit.

A:

Youmustbeawarethatthepriceofgoldendeliciousapplehasbeenincreasingsincelastyear.Itisfixedaccordingtotheupwardtrendintheinternationalmarketprice.

B:

Butyourpriceismuchhigherthanthemarketprice.Thailandgivesamuchlowerprice.

A:

Thequalityofthiskindofgoldendeliciousappleismuchbetter.Icanquoteyouonappleofqualityandthepricewilldefinitelybelower.Ourpricevariesaccordingtothequality.

B:

Whatimeanisthatyourpriceishigherthanofthesamequality.Itwillbehardforustopersuadeourclientstoacceptsuchaprice.AndasIknown,manysuppliersareinfactcuttingthepricetryingtogetalargemarketshare.

A:

Butourproductcandealwiththecompetition.Youcanseethatwehavealreadygotmanyordersandmorearecoming.Itshowsthatourproductandpriceareacceptable

B:

Couldyougiveussomequantitydiscount?

A:

Well,ifyouplaceasubstantialorder,wecouldallowyousomediscount,2%for20Tonsand4%for30Tons.AsanConfidenceforthefuturebusiness,thisisthebestwecando.

B:

IamConfidentwecandomorebusiness,soIwanttoplaceanorderfor50Tonsgoldendeliciousapple,Ibelievethatyoucangivememorediscountinsteadofyousaidbefore,like7%?

A:

Youplacemeinaverydifficultposition,pleasewaitamoment,Imustconsultwithmymanager.OK,wecansuggestyou7%discount,whenwouldyouwantmetoshipthegoods?

B:

ThisitemsmustbereachedbeforeDecember,sothatwecanreadyfortheChristmasEve.SoitisprefectthatmakeandeliveryonOctober.

A:

Idon’tthinkso.Wecan’tsupply50TonsforyoubeforeOctober,but30Tons.Ifyouhavesomethingreallyurgent,howaboutorderingtheotherkindsofapples?

B:

Thesekindofapplesarenotgoodenough.ChristmasEveisveryimportanttoourarea,weonlywanttoCelebrateitwiththebestthings.Isthereanypossibilityforyoutoaskyoursupplierstoprovideus50Tons?

A:

Well,that’llbehardtodo.Oursuppliersareheavilycommittedforseveralmonthstocome.Iamsosorrythat30Tonsisonlythemostwecansupplyyou.

B:

Fine,pleasesendme30Tonsfirstasfastasyoucan,andtheother20tonsmustbeshippedbeforeNovemberontheconditionthatthetransshipmentarenotallowed,becauseitwilladdtotheriskofdamageandmaydelaythearrival.

A:

Nowwewillcontacttheshippingcompanytoconfirm,pleasewaitaminute...OK,therearesomedirectvesselfromGuangzhoutoNewYorkinSeptemberandOctober.Sowe’lldeliver30tonsapplesinSeptember,theremainderwillbeshippedinOctober.

A:

Sure!

B:

Now,We’vesettletheproblemofprice,qualityandquantity.Whataboutthetermsofpayment.

A:

WegenerallyacceptpaymentbyirrevocableL/Catsight.

B:

Well,youknowourorderissolargethatitwillbetoocostlytoopenanL/C.That‘lltieupourmoneyandincreasethecostofourimports.

A:

Whatdoyouhaveinmine?

B:

CouldyouacceptD/AorD/PinsteadofL/C?

Toyouitmakesnogreatdifference,buttomeitdoes.

A:

Iamafraidnot.Iquiteunderstandyourposition.ButanL/Callowsexportersprotection.SopaymentbyL/Cistheonlymodewecanaccept.Especiallyfornewcustomerswithsubstantialorder,wehavetomakesurethatwecangetpaidforthegoodsdelivered.

B:

Justasyoumentioned,thisisourfirsttransaction,couldyougiveusmorefavorabletermsofpaymentasgestureencouragingmorefuturebusiness?

A:

Ireallycan’thelpyou,youknow,thefinancialmarketisfluctuating.SoitisnecessaryforustodobusinessonanL/Cbasissoastogetthebanker’sguarantee.

B:

Don`tyouthinkisitnecessarytomakeanexceptiontous?

Wehavestrongwordofmouth,sayourcreditistrustworthyandmoreflexible

Paymenttermscouldhelptopushthesaleofyourproduct.

A:

Ireallycan`thelpyou.

B:

Well,I’llhavenochoicebuttoagreetoL/Cpayment.ButcouldyouacceptatimeL/Candallowustodelaypayment,say,60daysaftersight?

A:

Intokenofgoodfaith,we’llacceptyourproposal.

B:

Shallwediscussthepackingnow?

A:

FineI’dloveto.

B:

Whatkindofpackingdoyouplantouse?

A:

We’llpacktheappleswithBubblenetstoprotectthegoodsagainstpressure.

B:

Anythingelse?

A:

Doyouhaveotherrequirements?

B:

TheseapplesarepreparedfortheChristmasEve,soitneedstheirindividualpackageandthenasforinnerpacking,we`dlikeyoutouseabeautifulgiftboxwhichisprintedourlogoforawindowdisplay.

A:

Yes,youareright.Butweonlysupplyyouthebasicpacking,theseextraexpensewillbepaidbyyou.

B:

Justgivemeafavorablepriceofit.

A:

Ofcause!

B:

Andouterpacking?

A:

Cartons.Weplantopackinthecartons,andseparatedfromeachapplebycorrugatedpaperdividers.

B:

Isthatreallywaterproof?

A:

Well,allourcartonswillbelinedwithplasticsheets,andfortransport,weuseseaworthyboxes,50applestoabox,20boxestoacarton,100cartonstoa20feet’scontainer.

B:

Ihopeyoucanusewoodenboxesinsteadofpaperboxesandreinforcetheoutside.

A:

Sure,weensureallofthepackingareingoodcondition.

B:

Yes.Onemorething,pleaseseetoitthatIndicativemarklike“Keepdry”shouldbestenciledonthecartons.

A:

OK,wewillmeetyoutothebestofourability.

B:

I`dliketotalkwithyouonthequestionofinsurance,ifyoudon`tmine.

A:

No,notabit.Goaheadplease.

B:

Whatkindofinsurancewehavegotforthisorderofgoods?

A:

GenerallyweonlyinsureWPAonCIFsales.

B:

Wewouldalsoliketohavetaintofodorandsweatingandheatingdamage,canyougetthisforus?

A:

Wecertainlycan.Butyoumustbearthepremiumforthissortofspecialcoverage.

B:

Isee.Nowcouldyoutellmehowtocalculatedtheinsurancepremium?

A:

First,findoutthepremiumrateforthegoods,thatis10%andsecond,considerwhatriskarecovered.NowwecoverwithWPA,taintofodorandsweatingandheatingdamage.Thencalculatethetotalvalueyouareinsuring.Usuallywecovertheinsurancefor110%oftheinvoicevalue.

B:

CanIhavethegoodsinsuredfor120%oftheinvoicevalue?

A:

Yes,buttheextrapremiumforthedifferencebetween120%and110%shouldbebornebyyou.

B:

That`sunderstand.Thankyouverymuch

A:

Itismypleasure!

B:

Great!

I’llarrangefortheL/Ctobeopenedinyourfavorassoonasigetback.

A:

That`sfantastic!

Let`sclosethedeal.

B:

Hopewecancooperatehappily!