罗宾斯管理学练习题第三章.docx

罗宾斯管理学练习题第三章.docx

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罗宾斯管理学练习题第三章

Chapter3–OrganizationalCultureandEnvironment:

TheConstraints

True/FalseQuestions

AMANAGER’SDILEMMA

1.Accordingtotheinformationpresentedin“AManager’sDilemma,”thetrainingprogramswerewellplannedandintegratedacrossallbusinessunits.

False（moderate）

THEMANAGER:

OMNIPOTENTORSYMBOLIC

2.Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.

False（easy）

3.Thecurrentdominantassumptioninmanagementtheorysuggestsmanagersareomnipotent.

True（moderate）

4.Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization’sobjectives.

True（moderate）

5.Thesymbolicviewofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches,whocanbeconsideredthe“managers”oftheirteams.

False（difficult）

6.Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentsthesymbolicviewofmanagement.

True（moderate）

7.Intheomnipotentviewofmanagement,muchofanorganization'ssuccessorfailureisduetoforcesoutsidemanagement'scontrol.

False（easy）

8.Ifanorganizationsubscribestothesymbolicviewofmanagers,itisunreasonabletoexpectmanagerstohaveasignificanteffectontheorganization'sperformance.

True（easy）

9.Amanager'sroleintheomnipotentviewofmanagementistocreatemeaningoutofrandomness,confusion,andambiguity.

False（moderate）

THEORGANIZATION’SCULTURE

10.Anorganizationalculturereferstoasystemofsharedmeaning.

True（moderate）

11.Theorganizationalcultureisasystemofsharedmeaningheldbymembersthatdistinguishestheorganizationfromotherorganizations.

True（moderate）

12.Organizationalcultureisaperception,notreality.

True（moderate）

13.Presently,thereisnomethodforanalyzingorassessingorganizationalculture.

False（moderate）

14.Strongcultureshavemoreinfluenceonemployeesthanweakones.

True（moderate）

15.Anincreasingbodyofevidencesuggeststhatstrongculturesareassociatedwithhighorganizationalperformance.

True（easy）

16.Compensationinmentionedinthetextasadimensionoforganizationalculture.

False（moderate）

17.Mostorganizationshaveveryweakcultures.

False（moderate）

18.Anorganization'sfounderhaslittleinfluenceonitsculture.

False（moderate）

19.Ritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.

True（moderate）

20.Organizationalstoriestypicallycontainanarrativeofsignificanteventsorpeople.

True（moderate）

21.Agoodexampleofanorganizationalstoryistheprocesscollegefacultymembersgothroughintheirquestfortenure.

False（moderate）

22.Employeestockoptionismentionedinthetextasanexampleofamaterialsymbol.

False（moderate）

23.Thelinkbetweenvaluesandmanagerialbehaviorisfairlystraightforward.

True（moderate）

THEENVIRONMENT

24.Thepartoftheenvironmentdirectlyrelatedtoachievementofanorganization'sgoalsisthespecificenvironment.

True（moderate）

25.Thegeneralenvironmentreferstoeverythinginsidetheorganization.

False（easy）

26.Environmentaluncertaintycanbedividedintotwodimensions:

degreeoftrustanddegreeofintegration.

False（difficult）

27.Becausecertaintyisathreattoanorganization'seffectiveness,managerstrytominimizeit.

False（easy）

28.Thetermsuppliersincludeprovidersoffinancialandlaborinputs.

True（moderate）

29.ToanationalnetworksuchasNBC,yourhomeVCRisconsideredacompetitor.

True（moderate）

30.RalphNader'sCenterforResponsiveLawisconsideredapressuregroupthatmanagersmustdealwith.

True（moderate）

31.Industryconditionsisanexampleofanorganization’sgeneralenvironment.

False（moderate）

32.TheCivilRightsActof1964madejobsaccessibletopeoplewithdisabilities.

False（moderate）

33.TheAmericanswithDisabilitiesActgrants12weeksofunpaidleavetoemployeesforbirthoradoptionofachild.

False（moderate）

34.Economicconditionsarepartoftheorganization'sspecificenvironment.

False（moderate）

MANAGINGWORKFORCEDIVERSITY

35.Basedonthedatapresentedin“ManagingWorkforceDiversity,”federalmandateisthenumberonefactordrivingdiversityeffortsbyorganizations.

False（moderate）

Multiple-ChoiceQuestions

AMANAGER’SDILEMMA

36.Accordingtotheinformationpresentedin“AManager’sDilemma,”Vancouverisacitywheretheenvironmentisfairlystableandtherelationshipamongstakeholdersiscriticallyimportant.WhichofthefollowingapproachestomanagingstakeholderrelationshipsshouldCatherineDeslauriers,thecityofVancouver’sstaffandorganizationaldevelopmentcoordinator,pursue?

a.Stakeholderpartnerships

b.Boundaryspanning

c.Stakeholdermanagement（difficult）

d.Scanningandmonitoringtheenvironment

THEMANAGER:

OMNIPOTENTORSYMBOLIC

37.Whatarethetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?

a.Omnipotentandsymbolic（moderate）

b.Omnipotentandreflective

c.Symbolicandinteractive

d.Reflectiveandinteractive

e.Dynamicandstatic

38.Whatviewsuggeststhatmanagersaredirectlyresponsibleforanorganization'ssuccessorfailure?

a.Symbolicviewofmanagement

b.Autocraticviewofmanagement

c.Omnipotentviewofmanagement（moderate）

d.Linearviewofmanagement

e.Qualityviewofmanagement

39.Accordingtowhichofthefollowingviewsofmanagerialimpactisitexternalforces,notmanagementthatdeterminesoutcomes?

a.Symbolicviewofmanagement

b.Autocraticviewofmanagement

c.Omnipotentviewofmanagement（moderate）

d.Linearviewofmanagement

e.Qualityviewofmanagement

40.Thecurrentdominantassumptioninmanagementtheory_____________.

a.suggestsabalancedviewofmanagersassymbolicandomnipotent.

b.suggestsmanagersaresymbolic.

c.suggestsmanagersareomnipotent.（moderate）

d.isthatboththesymbolicandomnipotentviewsarefading.

e.isthatneithersymbolicnoromnipotentviewsarerelevant.

41.Theviewofmanagersas_____________isconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.

a.symbolic

b.omnipotent（moderate）

c.generalist

d.autocratic

e.dynamic

42.Whichofthefollowingviewsofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches,whocanbeconsideredthe“managers”oftheirteams?

a.Symbolic

b.Omnipotent（moderate）

c.Generalist

d.Autocratic

e.Dynamic

43.Whichofthefollowingstatementsbestrepresentsthesymbolicviewofmanagement?

a.Outsideforceshavemostoftheinfluenceonorganizationaloutcomes.（difficult）

b.Effectivemanagersareviewedasrolemodelsthatemployeesemulate.

c.Uppermanagement'sproperroleisthatoforganizationalfigurehead.

d.Managersareoneofthethreesignificantforcesthatdetermineorganizationaloutcomes.

e.Managersaredirectlyresponsibleforthesuccessorfailureoftheorganization.

44.Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentswhichviewofmanagement?

a.Omnipotent

b.Symbolic（moderate）

c.Democratic

d.Systematic

e.Organic

45.Followingthesymbolicview,managershavea（n）_____________effectonsubstantiveorganizationaloutcomes.

a.substantial

b.moderate

c.limited（moderate）

d.unlimited

e.undetermined

46.Inwhichoftheviewsofmanagerialimpactistheactualpartthatmanagersplayinorganizationalsuccessorfailureminimal?

a.Omnipotent

b.Symbolic（moderate）

c.Democratic

d.Systematic

e.Organic

THEORGANIZATION’SCULTURE

47.Organizationalcultureissimilartoanindividual's_____________.

a.skills

b.personality（easy）

c.motivation

d.ability

e.knowledge

48.Whichofthefollowingphrasesisassociatedwiththedefinitionoforganizationalculture?

a.Individualresponse

b.Sharedmeaning（easy）

c.Diversityofthought

d.Explicitdirections

e.Internalgrowth

49.Theorganizational_____________is（are）asystemofsharedmeaningheldbymembersthatdistinguish（es）theorganizationfromotherorganizations.

a.culture（easy）

b.values

c.rituals

d.structure

e.hierarchy

50.Whichofthefollowingisnotimpliedbyyourtext'sdefinitionofculture?

a.Cultureisaperception.

b.Individualstendtodescribeanorganization'scultureindissimilarterms.（difficult）

c.Thereisasharedaspectofculture.

d.Organizationalcultureisadescriptiveterm.

e.Researchsuggestssevendimensionstoanorganization'sculture.

51.Thestrengthofcultureisdependentonallbutwhichofthefollowingorganizationalfactors?

a.Size

b.Industry（moderate）

c.Age

d.Turnover

e.Originalcultureintensity

52.WhichofthefollowingisNOTmentionedinthetextasadimensionoforganizationalculture?

a.Attentiontodetail

b.Peopleorientation

c.Compensation（moderate）

d.Aggressiveness

e.Stability

53.SonyCorporation’sfocusonproductinnovationisanexampleofwhichofthefollowingdimensionsoforganizationalculture?

a.Attentiontodetail

b.Peopleorientation

c.Outcomeorientation（moderate）

d.Aggressiveness

e.Stability

54.Organizationsinwhichthekeyvaluesareintenselyheldandwidelysharedhave_____________cultures.

a.emerging

b.aggressive

c.weak

d.strong（mod