人力资源管理 8.docx

人力资源管理 8.docx

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人力资源管理8

True/FalseQuestions

1.Trainingfocusesonimprovingemployees'performanceintheircurrentjobs,whiledevelopmentpreparesthemforotherjobs.

Answer:

TruePage:

401LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

2.Aproteancareerisonethatisbasedonself-directionwiththegoalofpsychologicalsuccessinone’swork.

Answer:

TruePage:

401LO:

1Difficulty:

Easy

AACSB:

6BT:

Knowledge

3.Inaproteancareer,employeestakemuchmoreresponsibilityformanagingtheirowncareersthaninatraditionalcareer.

Answer:

TruePage:

401LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

4.Apsychologicalcontractisanunwrittenagreementbetweentheemployerandemployeeregardingprovisionsfortheemployee'straininganddevelopment.

Answer:

FalsePage:

401LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

5.Psychologicalsuccessisafeelingofpridewhenyourcompanyaccomplishestheirgoals.

Answer:

FalsePage:

402LO:

1Difficulty:

Easy

AACSB:

6BT:

Comprehension

6.Acareermanagementsystemisasystemtoretainandmotivateemployeesbyidentifyingandmeetingtheirdevelopmentneeds.

Answer:

TruePage:

403LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

7.Mostcompaniesconsidertheprimarypurposeofformaleducationprogramstobeprovidingemployeeswithjob-specificskills.

Answer:

TruePage:

404LO:

2Difficulty:

Easy

AACSB:

6BT:

Knowledge

8.Assessmentismostfrequentlyusedtoidentifyqualifiedentry-levelemployees.

Answer:

FalsePage:

408LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

9.TheMyers-BriggsTypeIndicator（MBTI）isavaluabletoolforunderstandingcommunicationstyles,appraisingemployees'performance,andevaluatingemployees'promotionpotential.

Answer:

FalsePage:

410LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

10.Researchonthevalidity,reliability,andeffectivenessoftheMyers-BriggsTypeIndicator（MBTI）isinconclusive.

Answer:

TruePage:

411LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

11.Assessmentcentersareprimarilyusedtoidentifyemployees'technicalskills.

Answer:

FalsePage:

411LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

12.Anin-basketisasimulationofadministrativetasksofamanager’sjob.

Answer:

TruePage:

413LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

13.Performanceappraisalistheprocessofmeasuringemployees'performance.

Answer:

TruePage:

414LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

14.Benchmarksareaninstrumentdesignedtomeasurethefactorsthatareimportanttomanagerialsuccess.

Answer:

TruePage:

414LO:

3Difficulty:

Easy

AACSB:

6BT:

Knowledge

15.Downwardfeedbackisaperformanceappraisalprocessformanagers.

Answer:

FalsePage:

416LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

16.Mostemployeedevelopmentoccursthroughformaleducationprograms.

Answer:

FalsePage:

417LO:

4Difficulty:

Easy

AACSB:

6BT:

Knowledge

17.Jobrotationhelpsemployeesgainagreaterappreciationforcompanygoalsandimprovestheirproblem-solvingskills.

Answer:

TruePage:

420LO:

4Difficulty:

Medium

AACSB:

6BT:

Knowledge

18.Jobenlargementaddschallengesornewresponsibilitiestoanemployee’scurrentjob.

Answer:

TruePage:

420LO:

4Difficulty:

Medium

AACSB:

6BT:

Knowledge

19.Transfers,unlikepromotions,generallydonotinvolveincreasedjobresponsibilitiesorincreasedcompensation.

Answer:

TruePage:

421LO:

4Difficulty:

Easy

AACSB:

6BT:

Knowledge

20.Alateralmoveoccurswhenanemployeeisgivenlessresponsibilityandauthority.

Answer:

FalsePage:

422LO:

4Difficulty:

Easy

AACSB:

6BT:

Knowledge

21.Employeesonsabbaticalgenerallydonotreceivetheirsalaryorbenefitsduringtheirleaveofabsence,butareguaranteedreinstatementupontheirreturntothecompany.

Answer:

FalsePage:

423LO:

4Difficulty:

Medium

AACSB:

6BT:

Knowledge

22.Mostmentoringrelationshipsdevelopinformallyasaresultofinterestsandvaluessharedbythementorandprotégé.

Answer:

TruePage:

424LO:

5Difficulty:

Easy

AACSB:

6BT:

Knowledge

23.Careersupportincludesservingasafriendandrolemodel,providingpositiveregardandacceptance,andcreatinganoutletforaprotégétotalkaboutactivitiesandfears.

Answer:

FalsePage:

426LO:

5Difficulty:

Medium

AACSB:

6BT:

Knowledge

24.Coachesarepeersormanagerswhoworkwithotheremployeestomotivatethem,helpthemdeveloptheirskills,andprovidethemwithreinforcementandfeedback.

Answer:

TruePage:

427LO:

6Difficulty:

Easy

AACSB:

6BT:

Knowledge

25.Thesecondstepofthecareermanagementprocessisgoalsetting.

Answer:

FalsePage:

429LO:

7Difficulty:

Medium

AACSB:

6BT:

Knowledge

26.Theglassceilingisabarriertoadvancementtohigh-leveljobsinthecompanythatadverselyaffectswomenandminorities.

Answer:

TruePage:

433LO:

9Difficulty:

Medium

AACSB:

5,6BT:

Knowledge

27.Confidenceisadysfunctionalbehaviorthatcancauseanotherwisecompetentmanagertobeanineffectivemanager.

Answer:

FalsePage:

438LO:

9Difficulty:

Medium

AACSB:

6BT:

Knowledge

MultipleChoiceQuestions

28.Theacquisitionofknowledge,skills,andbehaviorsthatimproveanemployee'sabilitytomeetchangesinjobrequirementsandinclientandcustomerdemandsiscalled

A）development.

B）training.

C）evaluating.

D）careerplanning.

Answer:

APage:

400LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

29.Whichoneofthefollowingisnottrueofthecomparisonbetweentraininganddevelopment?

A）Traininghasacurrentfocus,whiledevelopmenthasafutureorientation

B）Useofworkexperiencesishighintraining,butlowindevelopment

C）Participationintrainingisrequired,butvoluntaryindevelopment

D）Thegoaloftrainingispreparationforthecurrentjob,whilethegoalofdevelopmentispreparationforchangesinthecurrentjob

Answer:

BPage:

401LO:

1Difficulty:

Hard

AACSB:

6BT:

Comprehension

30.Allbutoneofthefollowingistrueofproteancareers.Nametheexception.

A）Proteancareersarecharacterizedbyfrequentchangesduetobothchangesintheperson'sinterests,abilities,andvaluesandchangesintheworkenvironment

B）Employeestakegreaterresponsibilityformanagingproteancareersthanfortraditionalcareers

C）Proteancareershavesubstantiallyincreasedcompanies'trainingandcompensationcosts

D）Changesinthepsychologicalcontractbetweentheemployeesandcompanyhaveinfluencedthedevelopmentofproteancareers

Answer:

CPage:

401LO:

1Difficulty:

Hard

AACSB:

6BT:

Comprehension

31.Whichisnottrueofpsychologicalsuccess?

A）Psychologicalsuccessisthefeelingofprideandaccomplishmentthatcomesfromachievingwork-relatedgoals

B）Psychologicalsuccessismoreunderthecontroloftheemployeethanaretraditionalcareergoals

C）Psychologicalsuccessisself-determinedratherthansolelydeterminedthroughsignalstheemployeereceivesfromthecompany

D）Psychologicalsuccessappearstobeespeciallyprevalentamongthenewgenerationofemployeesenteringtheworkforce

Answer:

APage:

402LO:

1Difficulty:

Medium

AACSB:

6BT:

Comprehension

32.Themostappropriateviewofacareeristhatitisa

A）boundarylessprocess.

B）patternofverticalmovementthroughanorganization.

C）lifelongcommitmenttoafieldofspecialization.

D）sequenceofpositionsheldwithinacompany.

Answer:

APage:

403LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

33.Thefourgeneralapproachesthatcompaniesusetodevelopemployeesinclude

A）formaleducation,assessment,jobexperiences,interpersonalrelationships.

B）jobrotation,promotion,transfer,jobsharing.

C）psychologicaltests,assessmentcenters,Myers-BriggsTypeIndicator,performancefeedback.

D）businessgames,formalcourses,teambuilding,assessment.

Answer:

APage:

403LO:

1Difficulty:

Medium

AACSB:

6BT:

Knowledge

34._____areemployeedevelopmentprogramsthatincludelecturesbybusinessexperts,businessgamesandsimulations,adventurelearning,andmeetingswithcustomers.

A）Externships

B）Internships

C）Technicalprograms

D）Formaleducationprograms

Answer:

DPage:

404LO:

2Difficulty:

Medium

AACSB:

6BT:

Knowledge

35.Assessmentismostfrequentlyusedto

A）identifyemployeeswhohaveskillsneededformanagerialpositions.

B）identifythestrengthsandweaknessesofteammembers.

C）identifydecisionprocessesorcommunicationstylesthatinhibitproduction.

D）identifyemployees'personalitytypesorjobinterests.

Answer:

APage:

409LO:

3Difficulty:

Easy

AACSB:

6BT:

Knowledge

36.IntheMyers-BriggsTypeIndicator（MBTI）,extrovertsgainenergythrough

A）interpersonalrelationships.

B）personalthoughtsandfeelings.

C）gatheringfactsanddetails.

D）establishinggoals.

Answer:

APage:

410LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

37.Whattypeoftestisusedtodetermineifemployeeshavethepersonalitycharacteristicsnecessarytobesuccessfulinspecificmanagerialjobs?

A）Corporatecompatibilitytests

B）Personalitytests

C）Managerialaptitudetests

D）Cognitiveabilitytests

Answer:

BPage:

410LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

38.WhichofthefollowingistrueoftheMyers-BriggsTypeIndicator（MBTI）?

A）TheMBTIisbasedontheworkofAlbertBandura,apsychologistwhobelievedindividualslearnbyobservingothers

B）PeoplewhotaketheMBTIgenerallydonotfindittobeanenjoyableexperience

C）MBTIscoresarestableovertime

D）MBTIscoresappeartoberelatedtoone'soccupation

Answer:

DPage:

410LO:

3Difficulty:

Medium

AACSB:

6BT:

Knowledge

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