Final Review.docx

Final Review.docx

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FinalReview

FinalReviewSampleQuestions

Multiplechoice

1.Holland’stheoryofpersonality-jobfitarguesthatjobsatisfactionishighestandturnoverlowestwhere_____.

a.personalityandoccupationareinagreement

b.anindividualishighlymotivated

c.salaryishigh

d.feltemotionsaredisplayed

e.compensationishigh

Youarethemanagerofasmallboutique.YouhavedecidedtoapplytheBigFiveModelinordertounderstandyouremployeesandtheirworkhabitsbecauseitisgenerallysupportedbyanimpressivebodyofresearch.Youwanttousethefivedimensionsofpersonalitytomatchindividualswithjobstowhichtheyarewell-suited.AnswerQuestion2and3

2.MichelleJackson,oneofyournewestemployees,isanextravert.Whichofthefollowingstatementsisleastlikelytobetrue?

a.Michellewillprobablyattendthecompanypicnic

b.Michellewillprobablyhavealargenumberofrelationships

c.Michellewillbefriendlyandoutgoing

d.Michellewillperformwellonspecialized,detail-orientedtasks

e.Michellewillbesuitedtoamanagerialorsalesposition.

3.Youknowthatyourcustomersaredemandingandsometimesdifficult.Whichpersonalitydimensiontapsaperson’sabilitytowithstandstress?

a.extraversion

b.judging

c.conscientiousness

d.emotionalstability

e.intellect

4.Shortcutsinjudgingothersincludeallofthefollowingexcept_____.

a.stereotyping

b.haloeffect

c.projection

d.self-servingbias

e.thePygmalioneffect

5.Whichofthefollowingstatementsisnotanexampleofstereotyping?

a.Thereisnoneedtoofferchild-caretohim;menaren’tinterestedinchildcare.

b.Don’thireanolderworker;theycan’tlearnnewskills.

c.Shewasgoodatherlastjob,soshewillbegoodatthisone.

d.Shewon’trelocateforapromotion,sincewomendon’trelocate.

e.Thenewhirewillbeemotionallyinsensitive,sinceheisaman.

6.Jenniferhasalreadypresentedtwoexcellentreports.Thereportshehasjustpresentedisclearlynotasgoodasthefirsttworeports,yetsheisgiventhesamehighgradeasbefore.Whatshortcuthastheteacherusedinthiscase?

a.thecontrasteffect

b.thehaloeffect

c.stereotyping

d.projection

e.assertion

7.Whichofthefollowingconditionswouldprobablynotleadtointuitivedecisionmaking?

a.Timeislimitedandthereispressuretocomeupwiththerightdecision.

b.Factsdon’tclearlypointthewaytogo.

c.Thereisahighlevelofcertainty.

d.Thereareseveralplausiblesolutionsfromwhichtochoose.

e.Peoplearefeelingpressuredtomakeadecision.

8.HowwouldaTheoryXmanagerviewemployees?

a.seekingresponsibility

b.needingtobecoercedtoachievegoals

c.viewingworkasanormaldailyactivity

d.exercisingselfcontrol

e.notmotivatedbyrewards

9.Whoproposedthatintentionstoworktowardagoalareamajorsourceofworkmotivation?

a.AbrahamMaslow

b.JakeHerzberg

c.StephenMcClelland

d.EdwinLocke

e.DouglasSurber

Yourworkforceisdiverseintermsoftheirneedsforbenefits.Jimismarriedwithtwochildrenandhiswifeisathomefulltime.Janetissingleandsupportsherwidowedmother.Bobismarriedandhiswifehasahigh-payingjob.Youdecidethatyouwanttodeviseabenefitsprogramwhichistailoredtotheirindividualneeds.AnswerQuestion10and11

10.Whatsortofbenefitprogramwouldprobablybethebestchoice?

a.atraditionalbenefitprogram

b.aflexiblebenefitprogram

c.lettingthempurchasetheirownbenefits

d.anESOP

e.anAESOP

11.Whatsortofplanwouldprovidepre-designedpackagesofbenefits,puttogethertomeettheneedsofaspecificgroupofemployees?

.

a.flexiblespending

b.core-plus

c.cafeteria

d.modular

e.customized

AmalgamatedIndustriesmanufacturespartsforfurniture.Managementhasdecidedtochangethemethodofpaymenttoaskill-basedplan.Youareinterestedinincreasingyourcurrentcompensationandseethisasanopportunity.AnswerQuestion12and13

12.Asamanager,youliketheplanbecauseitallows_____.

a.protectionofterritory

b.flexibility

c.eliminationofworkers

d.decreasedpayrollcosts

e.increasedcontrol

13.Whichofthefollowingmaybeadisadvantageofintroducingthistypeofpayplan?

a.Employeeswillbecomelessmotivated.

b.Employeeswillbecomemorespecialized.

c.Employeeswilltendnottoworkashardasbefore.

d.Youremployermaypayforskillsthattheyaren’tusing.

e.Youremployerwillhavelesscontroloverwhateachemployeedoes.

14.Julia,BreeandDavidworkindifferentdepartments,butofteneatlunchtogether.Theyareanexampleofwhattypeofgroup?

a.formal

b.informal

c.command

d.task

e.reactant

15.Mostpeopleassumethatapoliceofficershouldbehaveinalawfulmanner,andnotshowanyfavoritismtoanyparticulargroup,anddotheirbesttoupholdthelaw.Whattermisusedforthiskindofbelief?

a.anorm

b.anormidentity

c.aroleexpectation

d.aroleperception

e.anormviolation

16.WhichofthefollowingisnotafindingofEltonMayo’sHawthornestudies?

a.aworker’sbehaviorandsentimentsarecloselyrelated

b.groupstandardsarehighlyeffectiveinestablishingindividualworkeroutput

c.moneywaslessafactorindeterminingworkeroutputthanweregroupstandards,sentiments,andsecurity

d.competitionbetweengroupswillmaximizegroupoutput

e.groupinfluencesaresignificantinaffectingindividualbehavior

17.Ifnooneisawareofconflict,itisgenerallyagreedthat________.

a.conflictisinevitable

b.conflictissubversive

c.noconflictexists

d.employee-employerrelationswillbegood

e.conflictispsychologicallydrivenasopposedtophysicallymanifest

18Whichtypeofteammeetstodiscusswaystoimprovequality,efficiency,andtheworkenvironment?

a.committee

bself-managed

c.cross-functional

d.virtual

e.problem-solving

19.Whichofthefollowinghelpsexplainthecurrentpopularityofteams?

Teams________.

a.areawaytobetterutilizeemployeetalents

b.areeasiertomanage

c.promotesocialization

d.arelessexpensive

e.areveryefficient

20.________isthedimensionoftrustthatreferstothedegreetowhichyoucanrelyonapersontotellyouthefulltruth.

a.Wisdom

b.Virtue

c.Optimism

d.Confidence

e.Openness

21.Thetypeofleaderwhoguidesormotivateshisorherfollowersinthedirectionofestablishedgoalsbyclarifyingroleandtaskrequirementsisknownasa_________leader.

a.transcendent

b.transformational

c.actuarial

d.transactional

e.charismatic

22.Accordingtothetext,thetwodominantcontemporarytheoriesofleadershipfocuspredominantlyon________.

a.actingandreactingleaders

b.charismaticandtranscendentleaders

c.mentoringandself-leaders

d.transformationalandtransactionalleaders

e.compellingandtransformationalleaders

23.Computer-aidedcommunicationincludesallofthefollowingexcept________.

a.videoconferencing

b.extranets

c.teleconferencing

d.e-mail

e.intranetlinks

24.Whichofthefollowingrolesfocusesonbringingaboutorderandconsistencybydrawingupformalplans?

a.leadership

b.management

c.initiatingstructure

d.taskstructure

e.noneoftheabove

25.Anexampleofchangeinthenatureofcompetitionis________.

a.collapseofEnronCorporation

b.growthofe-commerce

c.Iraq∙U.S.war

d.increasedinterestinurbanliving

e.adecreaseininterestrates

26.Themostimportantaspectofpowerisprobablythatit________.

a.isafunctionofdependency

b.involvescontrol

c.tendstocorruptpeople

d.iscounterproductive

e.isneededtogetthingsdoneinanorganization

27.________isasharedsystemofmeaningheldbytheorganization'smembersthatdistinguishestheorganizationfromotherorganizations.

a.Organizationalculture

b.Corporateimage

c.Socialization

d.Formalization

e.Institutionalization

28.Thebasisbywhichjobsaregroupedtogetheristermed________.

a.bureaucracy

b.departmentalization

c.specialization

d.socialclustering

e.centralization

29.WhenNealPatterson,CEOofLernerCorporationsenthisseethinge-mailto400managers,heerredbyselectingthewrong________.

a.distribution

b.emotionalcharge

c.channelforhismessage

d.message

e.noneoftheabove

30.________conflictsupportsthegoalsofthegroupandimprovesitsperformance.

a.Reactive

b.Formal

c.Dysfunctional

d.Informal

e.Functional

YouhavedecidedtouseHolland’sTypologyofPersonalityandCongruentOccupationstohelpyourfriendswhoarecollegeseniorsrecognizewhichjobstheywouldbewell-suitedfor.Monicaisshy,stableandpersistent.Neilisambitiousandenergeticandlikestodominateconversations.Jessicaisidealistic,impracticalandveryimaginative.Walterisefficientandpractical,buthelacksimaginationandtendstobeinflexible.Chrisisanoriginalthinker,withananalyticalandindependentintelligence.AnswerQuestion31,32,33

31.Monicaismajoringininteriordesign.Herpersonalitytypeis“realistic”accordingtoHolland’sTypology.Whichofthefollowingstatementsiscorrect?

a.Monica’spersonalitytypeiswell-suitedtohermajor.

b.Monicaisbettersuitedtobeabankteller.

c.Interiordesignisincongruentwithherpersonalitytype.

d.Interiordesigniscongruentwitha“social”personalitytype.

e.Monicaprefersphysicaltomentalactivities.

32.Whichofyourfriendsisbestsuitedtobeinganaccountant?

a.Walter

b.Neil

c.Jessica

d.Monica

e.Chris

33.Who