精品商务谈判第三步第三部分.docx
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精品商务谈判第三步第三部分
商务谈判第三步第三部分---过程
4与代理有关的谈判
申请地区代理或独家代理
Dialogue1
比尔向李斯特先生提出在德国其他地区设立独家代理机构的建议。
Bill:
Businesshasn’tbeenverybriskinourlinerecently,Mr.Lister.资料个人收集整理,勿做商业用途
Lister:
Yes,ordershavebeenfewandfarbetween,Imustadmit.资料个人收集整理,勿做商业用途
Bill:
Howdoyouaccountforthat?
Nodemandoroverstock.资料个人收集整理,勿做商业用途
Lister:
Onereasonis,themarkethasbeensluggish.Anotherreasonistoomanysuppliers.资料个人收集整理,勿做商业用途
Bill:
DoyouhaveanyagenciesinotherpartsofGermany?
资料个人收集整理,勿做商业用途
Lister:
No,weworksolelyfromBerlin.
Bill:
Then,youmightbemissingoutonwhatotherareashavetooffer.资料个人收集整理,勿做商业用途
Lister:
Idon’tthinkso.Ourrepresentativestoursaroundthecountryeversooften.资料个人收集整理,勿做商业用途
Bill:
Inaword,I’dlikeyoutothinkitover.
Lister:
I’lltakeitintoconsideration,andletyouknowwhatdecisionwereach.资料个人收集整理,勿做商业用途
Dialogue2
ABC是一家生产手提电脑的公司。
Robert有意争取该公司铲平的代理权。
Mike:
Mr.Robert,totalsalesonthePortableComputerwereUS$200,000lastyear,throughouragentinChina.资料个人收集整理,勿做商业用途
Robert:
OurresearchshowsmostofyoursalesaremadeintheSouthernarea.Youragenthasonlybeenabletotargetthesouthernmarket.资料个人收集整理,勿做商业用途
Mike:
True,butwearehappywiththesales.It’sanewproduct.资料个人收集整理,勿做商业用途
Robert:
Wehaveenjoyedgreatpopularityinthisline.Wehavenodoubtthatwecandobetterthisyearifyouappointusasyoursalesagent.资料个人收集整理,勿做商业用途
Mike:
Canyoutellmewhatyoursaleshavebeenlikeinthepastyears?
资料个人收集整理,勿做商业用途
Robert:
Inthepastfouryears,ourunitsaleshavegoneupby400percent,andprofitshavegoneupalmost450percent.资料个人收集整理,勿做商业用途
Mike:
Whatkindofdistributioncapabilitiesdoyouhave?
资料个人收集整理,勿做商业用途
Robert:
WehavesalespeopleinourmajorareasaroundChina,sellingdirectlytocustomers.资料个人收集整理,勿做商业用途
Mike:
Whataboutyoursales?
Robert:
Intermsofunitsales,50percentisstillfromtheSouthernarea.TherestcomesfromSoutheast,Northeast,andNorthwestareas.Thatisagreatdealofuntappedmarketpotential,Mr.Mike.资料个人收集整理,勿做商业用途
Mike:
Mr.Robert,whatkindofsalesdoyouthinkyoucouldget?
资料个人收集整理,勿做商业用途
Robert:
Well,firstofall,we’dhavetoinsistonsoleagencyinSouthernarea.Webelievesalescouldsoarby40%to50%inthefirstyear.Butcertainconditionswouldhavetobemet.资料个人收集整理,勿做商业用途
Mike:
Whatkindofconditions?
Robert:
Wewouldlikeyoutogivetrainingtoourtechnicalandmaintenancestaff.We’dalsolikeyoutopayafeeafter-salesservice,weusuallypayayearlyfeeonthebasisoftotalsales.资料个人收集整理,勿做商业用途
Robert:
Soundsgood,aslongaswecancometotermsonhowmuchisfair.Asformarketingsupport,wewouldlikeyoutoassume50%ofadvertising&publicityexpenses.资料个人收集整理,勿做商业用途
Mike:
Weprefer40%.Manyclientslearnaboutourproductsthroughinternationalmagazines,tradeshows,butyougetthesalesinChina.资料个人收集整理,勿做商业用途
Robert:
Wewillconsiderit,anddiscussthissubjecttomorrow.资料个人收集整理,勿做商业用途
Mike:
Fine.Wewouldlikeyoutotellusaboutyourmarketingplans.资料个人收集整理,勿做商业用途
商谈代理佣金
Dialogue1
李斯特和徐先生在商谈独家代理的佣金。
Lister:
Bytheway,whatcommissioncanweobtain?
Weexpectan8%commission.资料个人收集整理,勿做商业用途
Mr.Xu:
Whatisthetotalannualturnoveryoucouldfulfill?
资料个人收集整理,勿做商业用途
Lister:
8000setseachyear.
Mr.Xu:
Commissionisusuallygivenaspercentageofthetotalvalueofatransaction.Ouragentsinotherareasusuallygeta3%-5%commission.资料个人收集整理,勿做商业用途
Lister:
Mr.Xu,asyouknow,wedobusinessonacommissionbasis.WemustsendoursalesmentodoalotoftravellingandspendagreatdealofmoneyonadvertisinginTVprograms,newspapersandmagazines.An8%commissionwon’tleaveusmuch.资料个人收集整理,勿做商业用途
Mr.Xu:
Ourpriceiscalculatedaccordingtothecost.An8%commissionmeansanincreaseinourprice.Sincewehavemadeconcessioninprice,we’llgiveyoua3%commission.Thisisthebestwecando.资料个人收集整理,勿做商业用途
Lister:
Thecommissionyougiveistoolittle.Wehavenowaytopromotethesalesofyourproducts.资料个人收集整理,勿做商业用途
Mr.Xu:
Let’sputitinthisway:
Isuggestthatweshouldsignasoleagencyagreementonthiscommodityforadurationofthreeyears.Theamountoftransactioninthefirstyearis3000,000USdollars,5000,000USdollarsinthethirdyear.TheareaisthewholeofAmerica.Thecommissionis5%.Isthatright?
资料个人收集整理,勿做商业用途
Lister:
Mr.Xu,youaretoohardonme.
Mr.Xu:
Youarewrong,Mr.Lister.Wevaluethefriendshipbetweenusmorethananything.Asyouknow,withthesoleagencyinyourhands,therewillbenocompetitiors,andyoucouldeasilycontrolthemarket,whichsurelyresultsinbiggersales.I’msureyoucanfulfilltheagreement.资料个人收集整理,勿做商业用途
Lister:
Well,Ifyousayso,Ihavenorejection.Let’ssigntheagreementtomorrow.资料个人收集整理,勿做商业用途
同意代理请求
Dialogue1
Alice已和Brown有了一段时间的生意往来,她适时地提出了想要争取在纽约做独家代理人。
Brown没有马上同意。
资料个人收集整理,勿做商业用途
Alice:
Mr.Brown,wehavedonebusinesswitheachotherfornearlyfiveyears,ifI’mnotmistaken.资料个人收集整理,勿做商业用途
Brown:
Yes.AndIhavetosaythatwegetalongwitheachotherquitesatisfactory.资料个人收集整理,勿做商业用途
Alice:
Diditeveroccurtoyouthatwemighttakeanewstepforward?
HaveyoueverconsideredappointingusasyoursoleagencyinNewYork?
资料个人收集整理,勿做商业用途
Brown:
Italldependsonwhatyoucando.
Alice:
Whatdoyouthinkistheminimumannualsalesvolumeyoucanguarantee?
资料个人收集整理,勿做商业用途
Brown:
Itsoundsabitconservative,doesn’tit?
Tobeouragent,yourminimumannualturnovershouldbeatleast60,000sets.资料个人收集整理,勿做商业用途
Alice:
Thisfigurecanbeincreasedto60,000setsforthesecondyear.资料个人收集整理,勿做商业用途
Brown:
We’llgiveitaboughtandletyouknowpromptly.资料个人收集整理,勿做商业用途
Brown经过一番考虑之后,同意Alice做代理的请求。
Brown:
MissAlice,inviewofourlongbusinessrelationsandamicablecooperationprospects,wehavedecidedtoofferyouanappointmentasoursoleagentforNewYork.资料个人收集整理,勿做商业用途
Alice:
I’mgladtohearthat.Wewillredoubleoureffortstopushthesaleofyourproducts.资料个人收集整理,勿做商业用途
Brown:
Idon’tthinkitnecessaryformetopointouttoyouthatasoursoleagentyouarenottohandlethesameorsimilarproductsofotherorigins.资料个人收集整理,勿做商业用途
Alice:
No,certainlynot.
Brown:
Andyouarenotallowedtore-exportourgoodstoanyotherplaceoutsideNewYork.资料个人收集整理,勿做商业用途
Alice:
That’sreasonable.Whatelseisthereinthisrespect?
资料个人收集整理,勿做商业用途
Brown:
Somethingelse.Everythreemonthswewouldliketoreceivefromyouadetailedreportoncurrentmarketconditionsandtheusers’commentsonyourproducts.资料个人收集整理,勿做商业用途
Alice:
I’llbepleasedtofurnishyouwithanyinformationyouneed.资料个人收集整理,勿做商业用途
Brown:
Sowe’vereachedamutualunderstandingonallthemajorpoints.YouaregoingtoactasoursoleagentinNewYork.Congratulations,MissAlice!
资料个人收集整理,勿做商业用途
拒绝代理请求
Dialogue1
杰克逊向刘先生提出代理其公司的产品,刘先生拒绝了他的代理建议。
Jackson:
Wethinkitishightimetoseriouslyputforwardthisproblem.Withexclusiveagencyagreement,weshallbeallthemoreactiveinpushingthesaleofyourproducts.资料个人收集整理,勿做商业用途
Liu:
Butweareonlyattheget-acquaintedstageanddon’tknoweathotherverywell.Besides,wedon’thavemuchexperienceofcooperationbetweenus.资料个人收集整理,勿做商业用途
Jackson:
Youdohaveawaywithsuchkindsofthings.Allright,accordingtoyourestimate,whatannualsalesvolumecanyoufulfillatthebeginning?
资料个人收集整理,勿做商业用途
Jackson:
30,000setsforallmodelsofcomputers.
Liu:
I’mafraidyouaretooconservative.Asoursoleagent,thisfigureisfarfrombeingenough.Isuggest,asapreliminarystep,youdoalittleresearchintothemarket.资料个人收集整理,勿做商业用途
Jackson:
Doyoumeantosayyourefuseusastheagent?
资料个人收集整理,勿做商业用途
Liu:
WhatImeanisthattoactasouragent,youmustatleasthaveatyourfinger-endstheconcretequantitiesoftheannualsalesvolume.Onlywhenyouhaveathoroughknowledgeofthemarketingpossibilitiesofourproducts,wecanthendiscussfurtherdetails.资料个人收集整理,勿做商业用途
Dialogue2
陈先生向乔治提出代理其公司的产品,乔治拒绝了他的代理申请。
Chen:
IthinkyouknowalreadythatIwanttodiscusstherepresentationforyourgarments.资料个人收集整理,勿做商业用途
George:
Yes.YoumentioneditinyourE-mail.Totellthetruth,yourproposalsurprisedus.Ouragentsinotherareasusuallygeta3%-5%commission,butyouwanttogetan8%commission.资料个人收集整理,勿做商业用途
Chen:
TheEuropeanmarketisnotfamiliarwithyourproducts.YouhavecompetitorsfromJapan,SouthKoreaandothercontinentalcountries.Atthebeginningofourcampaign,thereissalesresistancetoovercome.WemustsendoutsalesmentodoalotoftravellingandspendaconsiderableamountofmoneyonadvertisinginnewspapersandTVprogrammes.An8%commissionwillnotleaveusmuch.资料个人收集整理,勿做商业用途
George:
Accordingtoyourestimate,whatisthemaximumannualturnoveryoucouldfulfill?
资料个人收集整理,勿做商业用途
Chen:
Wewillalwaysdoourutmosttoenlargethebusiness,asourprofitincreaseswiththeturnover,butwewillnotguaranteeanything,atleastnotguaranteeatthebeginning.资料个人收集整理,勿做商业用途
George:
Weappreciateverymuchyourintentiontopushthesaleofourproducts.Butoursuggestiontoyou,Mr.Chen,asapreliminarystep,istodoalittleresearchintothemarket.资料个人收集整理,勿做商业用途
Chen:
Doyoumeantosayyourefuseusastheagent?
资料个人收集整理,勿做商业用途
George:
Mr.Chen,youleaveusnoalternative.WecannotgiveyourexclusiveagencyofthewholeEuropeanmarketwithouthavinganideaofyourpossibleannualmarketingturnover.Besides,ourpriceiscalculatedaccordingtothecost.An8%commissionmeansanincreaseinourprice.Wemusthavethereactionofthebuyersinthisrespect.资料个人收集整理,勿做商业用途
Chen:
Oh,that’sjusttoobad.Iintendedtomakegreateffortinsellingyourproducts.资料个人收集整理,勿做商业用途
George:
Well,wecan