内部质量体系审核程序.docx

内部质量体系审核程序.docx

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内部质量体系审核程序

Internalqualitysystemauditprocedure

CatalogueModificationNo.Modificationhints

1.Purpose0

2.Scope0

3.Definition0

4.Responsibilitiesandqualification

requirementsoftheinternalauditor1contentsmodified

5.Procedureflowdiagram0

6.Proceduresandspecifications1contentsmodified

7.Quoted/supporteddocuments0

8.Qualityrecordsform1contentsmodified

c

1

Lvchuan

Linqi

Yubo

c

0

Lvchuan

Linqi

Yubo

July1st,2001

EditionNo.

ModificationNo.

Compiledby

Auditedby

Approvedby

Dateofapproval

Internalqualitysystemauditprocedure

1.Purpose

Accordingtotherequirementsofqualitymanagementmanualoftheheadoffice,whethertheworkandresultsofeachrelevantdepartmentthatisinvolvedinthequalitysystemsatisfytherequirementsornotshouldbeauditedintheplanedtimeinterval.Thereforeitisensuredthatthequalitysystemhasbeenimplementedandmaintainedeffectively,providingthebasisfortheimprovementofqualitysystem.

2.Scope

Thisprocedureissuitablefortheinternalqualitysystemauditofalldepartmentsrelatedtothequalitysystemoftheheadofficeandprojectmanagerdepartment.

3.Definition

ThisprocedureadoptsGB/T19000-2000idtISO9000:

2000standard,GB/T19001-2000idtISO9001:

2000standardandtherelevantdefinitioninqualitymanagementmanualoftheheadoffice.

4.Theresponsibilitiesandqualificationrequirementsofinternalauditor

4.1Responsibilities

4.1.1Themanagerrepresentativeoftheheadofficeisresponsiblefor:

a.Ensuringthattheprocessthatthequalitymanagementsystemneedsisestablished,implementedandmaintained,andenhancingtheconsciousnessofcustomersatisfactioninsidetheheadoffice;

b.Organizingtheconstitutingandimplementingthequalitysystemannualauditplan;

c.Appointingthegroupleaderandauditorsfromsuitablepersonnelwhopossesstheinternalauditorqualification;

4.1.2Theenterpriseplanningdepartmentisresponsibleforimplementationofinternalqualitysystemauditprocedureoftheheadoffice,organizinginternalqualitysystemaudit.

4.1.3Groupleaderisresponsiblefortheconcreteimplementationofinternalqualitysystemaudit.

4.1.4Auditorsparticipateandfinishinternalqualitysystemaudit.

4.2Qualificationrequirementsonauditor

a.Possessingrecordsofformalschoolingmorethanthejunior

college,aswellastheabilityonorganization,managementandoverallevaluation;

b.Persistingintheprinciple,beingpracticalandrealistic,alsowithuprightcharacter;

c.Gettingtheinternalauditorcertificateafterpassingthroughqualitysystemstandardtraining.

5.Procedureflowdiagram

Thefollowingflowdiagramdescribesinternalqualityauditprocedure.Itsdetailedexplanationcanbeseenonthe6thitemofthisprocedure.

Begin

1

Constituteannualqualityauditplanning

Managerrepresentative

2

Auditplanning

Managerrepresentative/auditgroupleader

3

Auditimplementation

Auditgroupleader/auditor

4

Auditreport

Auditgroupleader/auditor

5

Distributeauditreport

Auditgroupleader

6

7

Adoptcorrectiveaction

Trackinginspection

Relevantdutydepartment

Enterpriseplanningdepartment

8

Saverecord

Enterpriseplanningdepartment

9

Summitmanagementreview

Enterpriseplanningdepartment

End

6.Proceduresandspecifications

6.1Constituteannualauditplanofthequalitysystem

6.1.1Managerrepresentativeoftheheadofficeisresponsiblefororganizingtheconstitutingofinternalqualitysystemauditannualplan,reportingtopresidentoneveryMarch,thenimplementingafterbeingauthorized.Ingeneralsituation,internalauditprocessesonceayear,andtheauditmustcoveralldepartmentsrelatedtothequalitysystemoftheheadoffice.Auditofprojectmanagerdepartmentmustbefinishedwithinthreeyears.

Asforthedailysupervisionandmanagementofthequalitysystem，eachdepartmentshouldmakeself-checkingwhensummingupthequarter’swork.

6.1.2Audittimescanbeincreasedifnecessary,possiblereasonsoftheincrementare:

a.Organizationorprocedurehasbeenchangedgreatly；

b.Discoveringthatthequalityisoutofguarantee;

c.Theheadofficebelievesthatitisnecessary;

d.Towardsthedepartmentappearsmoreorgreatproblem.

6.1.3Enterpriseplanningdepartmentisresponsibleforconstitutingannualinternalqualitysystemauditplanform（theformnumber:

05-01）.

6.1.4Annualinternalqualitysystemauditplancanberevisedaccordingtopracticalsituation,thenitshouldbereportedtothepresidentandimplementedafterbeingauthorized.

6.2Auditplanning

6.2.1Managerrepresentativeoftheheadofficeappointsauditgroupleaderandauditors.Auditgroupleaderdecidesonthenumberofinternalauditorsneededbyrelevantdepartmentsduringtheinternalauditaccordingtothesituationofthetask.Itwouldbeimplementedbyrelevantdepartments.

Asforoverseaengineeringprojects,theheadofficecanconsignoverseaofficejointlywiththerelevantpersonnelofprojectmanagerdepartmenttobuildupinternalauditteamtoprocessprojectinternalaudit.

6.2.2Enterpriseplanningdepartmentmustinstructauditteamonplanningofauditafterauditteamisestablished.Planningcontentsinclude:

a）Purpose,scopeandbasisoftheaudit;

b）Reasonabledivisionofworkofauditors（accordingtotheimportanceofauditdepartment,theabilityoftheauditor,avoidingtheworkwhichtheauditorisresponsiblefor）;

c）Reasonabletimearrangementfortheaudit.Thereshouldbeenoughtimefortheauditofimportantdepartments;

d）Theformerauditresults,aswellastheverificationoftherectificationofnonconformitiesinauditsoflasttime.

e）Detailedplanning（auditcontent,auditmethodandkeypointsoftheaudit,etc）forthecourseofauditofeachdepartment

f）Ensuringtheobjectivityandjustnessoftheaudit,aswellasotherattentiveitemsduringtheaudit.

6.2.3Theauditorshouldcompileauditinspectionrecordsform（theformnumber:

05-03）,thenprepareforthedocumentsonwhichtheauditbasesandreadthedocumentsrelevanttotheworkoftheauditeddepartmentinadvance,suchasrelevantstandards,engineeringprojectqualityplan,concernedproceduredocumentsofqualitysystem,etc.

6.2.4Theauditteamshouldgiveauditnoticeandtheauditexecutionplanformofthistimetotheauditeeinaheadoffivedays.

6.2.5Oncereceivingtheauditexecutionplanform,theauditeeshouldnotifytheauditteamintwodaysifthereisdemurontheauditdateormainauditeditems,thenanotherarrangecouldbemadeafterconsultingwitheachother.

6.3Executionofaudit

6.3.1Thegroupleaderoftheauditteamisresponsibleforconvokingallthemembersoftheteamandtheleadersofauditeeforthefirstmeeting.Alltheattendeesshouldsignuponthemeetingattendancesignatureform（theformnumber:

05-04）.Thetopicsofthemeetinginclude:

a.Decidingontheauditscheduletogether;

b.Listeningtothebriefreportoftheauditee’swork;

c.Theitemsthatneedcooperationwithauditorsduringthework.

6.3.2Bymeansofcommunicationwithrelevantpersonnel,consultingdocuments,auditingqualityrecords,inspectionofconstructionsite,etc,auditorscollectobjectiveevidenceofconformitiesandunconformitieswiththestandardorqualitysystemdocumentsduringthework,activitiesandprocess,etc,recordthemintheauditinspectionrecordsform（formnumber:

05-03）,accordingtodivisionofworkofauditors,basedontheresponsibilitiesoftheauditee.

6.3.3Whenfindingnonconformitiesonsite,theauditorshouldfillinthenonconformitiesreport（theformnumber:

05-05）（fillinthecolumnof“statementofnonconformities”only）.Thenitshouldbeconfirmedbythepersoninchargeofthisworkinordertomakethenonconformitiesunderstoodcompletelybyhim.Allofthesearehelpfulforthecorrectionandprevention.Minornonconformitiesshouldberectifiedinamonth,whilethegreatones,inthreemonths.

6.3.4Aftertheauditaccomplished,thegroupleadershouldconvokingsupervisorsoftheauditee,relevantpersonnelandmembersofauditteamforthelastmeeting,reporttheauditresultsorally,thenrequiretheauditeetopresentdetailedcorrectiveandpreventiveplan,aswellasthedonetimeinthreedays,allofwhichshouldbeconfirmedbyauditors.

6.4Auditreports

6.4.1Thecontentsofauditreportsinclude:

a、Thepurpose,scopeandbasisofauditofthistime;

b、Theverificationresultsoftherectificationofnonconformitiesinauditoflasttime.

c、Mainproblemsfoundandrectificationsuggestionsofauditofthistime;

d、WhetherthedepartmentworkandproceduredocumentsoftheauditconformwiththeISO9001standard,relevantrequirementsoflawsandrules.

e、Conclusionofthequalitysystemauditofthistime.

6.4.2Thegroupleaderorotherauditorauthorizedbytheleadercompilestheauditreport,whichshouldbeaccomplishedinsixdaysafterthelastmeeting.Finallytheauditreport（theformnumber:

05-06）andnonconformitiesreport（05-05）areattached.

6.5Distributetheauditreport

Thereportshouldbedistributedto:

a.Leadersoftheheadoffice;

b.Department/projectmanagerdepartmentbeingaudited;

c.Relevantdepartmentsinvolvedinthenonconformities.

6.6Takecorrectiveaction

Accordingtononconformitiesreport,theauditeeshouldensuretotakecorrectiveandpreventiveactiononthenonconformitiessoastoeliminatenonconformitiesandthesource,avoidtherepeatoccurrenceofsimilarnonconformities.

6.7