形考国开《管理英语4》形成性考核18答案Word文档下载推荐.docx

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形考国开《管理英语4》形成性考核18答案Word文档下载推荐.docx

B、/

C、which

A。

题目4、Supervisorsshould______theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.

A、enable

B、engage

C、encourage

题目5、ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy'

srestaurant.

A、these

B、those

题目6

二、阅读理解:

根据文章内容,判断正误(共50分)。

WhoKilledNokia?

  Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:

1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn'

tseethedisruptiveiPhonecoming.

  Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'

smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'

sgame.

  Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.

  Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'

stopmanagershadaterrifyingreputation.SomemembersofNokia'

sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'

twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.

  Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'

goals.

  Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.

  Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.

  Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'

ssaleswork.”

  Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'

stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.

操作提示:

正确选T,错误选F。

1、NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.

2、Nokia'

smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'

tlistentothem.

3、Nokia'

stopmanagersweretoomoodytohearanythinggoodbutharsh.

4、MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.

5、Nokia'

stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.

正确答案:

1、F

2、F

3、T

4、F

5、T

题目1、—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.

—__________.We'

vebeenworkinghard,butstillgettingbehind.

A、You'

reright

B、I'

mafraid

C、Idon’tthinkso

题目2、—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?

A、That'

agoodidea

B、No,Ialreadyhaveplans

dloveto,butI'

mbusythisweek

题目3、AT&

Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.

A、morelikely

B、morelike

C、moreunlikely

题目4、______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.

A、Dueto

B、Inspiteof

C、Because

题目5、TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.

A、howto

B、onwhatto

C、onhowto

题目6

二、听力理解:

听录音,选择最佳答案(共50分)。

1、WhatkindofroleisMelindatakingonforherjob?

A、HRmanager.

B、Projectmanager.

C、Projectcoordinator.

2、HowlongwillMelindabetrainedforhernewrole?

A、Onemonth.

B、Halfamonth.

C、Oneyear.

3、HowoftenshouldMelindareporttotheboardontheprogressoftheproject?

A、Onceamonth.

B、Twiceamonth.

C、Onceaweek.

4、WhatkindofcontractcanMelindasignwithoutsidecontractors?

A、Permanentworkercontract.

B、Standardtemporary-workercontract.

C、Standardindustrycontract.

5、WhichonedoesNOTbelongtoMelinda'

sresponsibilities?

A、Formulatetheindustrystandardofpayment.

B、Manageandcoordinateherprojectteam.

C、Reporttheprojectprogresstotheboard.

1、C2、B3、A4、B5、A

 

题目1、—Isitpossibleforyoutoworkouttheplantonight?

题目2、—Wecouldletsomeofthestaffworkfromhome.________________?

—That'

sagoodideA、

A、Doyouhaveanygoodideas

B、Whatdoyouthinkofit

C、Isthereanythingelse

题目3、Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.

A、imply

B、indicate

C、interrupt

题目4、Eventhebestcontinuallyseekwaysto______theirskills.

A、sharp

B、sharpener

C、sharpen

题目5、______CEOsspendplanning,themoreprofitabletheircompaniesare.

A、Themoretime

B、Themore

C、Thelesstime

此题正确答案是:

3、______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.

A、NotonlyB、Donotonly

C、Notonlydo

单元自测2

题目1、—Howcanyouexplainthelatestsituation?

—____________________,Iknowitisallmyfault.

A、Sorry

B、Excuseme

题目2、—____________________identifytheproblemsthathavebeenoccurring?

—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.

A、Whatwouldyou

B、Willyou

C、Areyouableto

题目3、Creativity,especially__________whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.

C、/

题目4、He'

sleftnow,butproductivityhasn'

t______thatmuch.

A、carriedon

B、caughtup

C、pickedup

题目5、Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.

A、hasbeensuffering

B、isgoingtosuffer

C、issuffering

二、完型填空(共50分)

通过下拉选项框选择正确的词汇。

WhatWeHaveHere:

AFailuretoCommunicate

  Itisthe()thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—()offanemail?

Tapoutatext?

PostaprivatemessageonFacebook?

WriteontheirFacebookwall?

Skype,poke,pingorconjurethemuponadigitaltincanphone?

  Andonceyoureachsomeone,youwonder:

Ishepayingattention?

Howdoyouknow?

Evenwiththetechno-easeof()communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered()oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.

1、weirdest

2、connected

3、shoot

4、countless

5、out

题目1、—____________________identifytheproblemsthathavebeenoccurring?

题目2、—Howdidyourmeetinggoyesterday?

—____________________actually,itwasreallyfrustrating.

A、Notsogood

B、Verygood

C、Nothingspecial

题目3、Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.

A、when

B、that

C、who

题目4、Ithinktheprimary______factoristhere'

sbeensomuchabsencelately.

A、contributing

B、causing

C、affecting

题目5、EverytimeItriedtosaysomething,hewould______tosomethingelse.

A、moveoff

B、moveon

C、moveover

HabitsofHighlyEffectiveCommunicators

  It'

snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'

tcommunicateinaclear,credibleandauthenticway?

Hereare5essentialcommunicationpracticesofeffectiveleaders:

  

1、Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'

talignwithyourwords,youarestoringuptroubleforthefuture.

2、Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimpl

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