形考国开《管理英语4》形成性考核18答案Word文档下载推荐.docx
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B、/
C、which
A。
题目4、Supervisorsshould______theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.
A、enable
B、engage
C、encourage
题目5、ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy'
srestaurant.
A、these
B、those
题目6
二、阅读理解:
根据文章内容,判断正误(共50分)。
WhoKilledNokia?
Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:
1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn'
tseethedisruptiveiPhonecoming.
Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'
smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'
sgame.
Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.
Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'
stopmanagershadaterrifyingreputation.SomemembersofNokia'
sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'
twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.
Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'
goals.
Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.
Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.
Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'
ssaleswork.”
Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'
stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.
操作提示:
正确选T,错误选F。
1、NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.
2、Nokia'
smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'
tlistentothem.
3、Nokia'
stopmanagersweretoomoodytohearanythinggoodbutharsh.
4、MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.
5、Nokia'
stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.
正确答案:
1、F
2、F
3、T
4、F
5、T
题目1、—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.
—__________.We'
vebeenworkinghard,butstillgettingbehind.
A、You'
reright
B、I'
mafraid
C、Idon’tthinkso
题目2、—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?
A、That'
agoodidea
B、No,Ialreadyhaveplans
dloveto,butI'
mbusythisweek
题目3、AT&
Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.
A、morelikely
B、morelike
C、moreunlikely
题目4、______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.
A、Dueto
B、Inspiteof
C、Because
题目5、TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.
A、howto
B、onwhatto
C、onhowto
题目6
二、听力理解:
听录音,选择最佳答案(共50分)。
1、WhatkindofroleisMelindatakingonforherjob?
A、HRmanager.
B、Projectmanager.
C、Projectcoordinator.
2、HowlongwillMelindabetrainedforhernewrole?
A、Onemonth.
B、Halfamonth.
C、Oneyear.
3、HowoftenshouldMelindareporttotheboardontheprogressoftheproject?
A、Onceamonth.
B、Twiceamonth.
C、Onceaweek.
4、WhatkindofcontractcanMelindasignwithoutsidecontractors?
A、Permanentworkercontract.
B、Standardtemporary-workercontract.
C、Standardindustrycontract.
5、WhichonedoesNOTbelongtoMelinda'
sresponsibilities?
A、Formulatetheindustrystandardofpayment.
B、Manageandcoordinateherprojectteam.
C、Reporttheprojectprogresstotheboard.
1、C2、B3、A4、B5、A
题目1、—Isitpossibleforyoutoworkouttheplantonight?
题目2、—Wecouldletsomeofthestaffworkfromhome.________________?
—That'
sagoodideA、
A、Doyouhaveanygoodideas
B、Whatdoyouthinkofit
C、Isthereanythingelse
题目3、Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.
A、imply
B、indicate
C、interrupt
题目4、Eventhebestcontinuallyseekwaysto______theirskills.
A、sharp
B、sharpener
C、sharpen
题目5、______CEOsspendplanning,themoreprofitabletheircompaniesare.
A、Themoretime
B、Themore
C、Thelesstime
此题正确答案是:
3、______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.
A、NotonlyB、Donotonly
C、Notonlydo
单元自测2
题目1、—Howcanyouexplainthelatestsituation?
—____________________,Iknowitisallmyfault.
A、Sorry
B、Excuseme
题目2、—____________________identifytheproblemsthathavebeenoccurring?
—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.
A、Whatwouldyou
B、Willyou
C、Areyouableto
题目3、Creativity,especially__________whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.
C、/
题目4、He'
sleftnow,butproductivityhasn'
t______thatmuch.
A、carriedon
B、caughtup
C、pickedup
题目5、Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.
A、hasbeensuffering
B、isgoingtosuffer
C、issuffering
二、完型填空(共50分)
通过下拉选项框选择正确的词汇。
WhatWeHaveHere:
AFailuretoCommunicate
Itisthe()thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—()offanemail?
Tapoutatext?
PostaprivatemessageonFacebook?
WriteontheirFacebookwall?
Skype,poke,pingorconjurethemuponadigitaltincanphone?
Andonceyoureachsomeone,youwonder:
Ishepayingattention?
Howdoyouknow?
Evenwiththetechno-easeof()communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered()oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.
1、weirdest
2、connected
3、shoot
4、countless
5、out
题目1、—____________________identifytheproblemsthathavebeenoccurring?
题目2、—Howdidyourmeetinggoyesterday?
—____________________actually,itwasreallyfrustrating.
A、Notsogood
B、Verygood
C、Nothingspecial
题目3、Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.
A、when
B、that
C、who
题目4、Ithinktheprimary______factoristhere'
sbeensomuchabsencelately.
A、contributing
B、causing
C、affecting
题目5、EverytimeItriedtosaysomething,hewould______tosomethingelse.
A、moveoff
B、moveon
C、moveover
HabitsofHighlyEffectiveCommunicators
It'
snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'
tcommunicateinaclear,credibleandauthenticway?
Hereare5essentialcommunicationpracticesofeffectiveleaders:
1、Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'
talignwithyourwords,youarestoringuptroubleforthefuture.
2、Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimpl