BusinessEnglish复习题文档格式.docx

BusinessEnglish复习题文档格式.docx

《BusinessEnglish复习题文档格式.docx》由会员分享，可在线阅读，更多相关《BusinessEnglish复习题文档格式.docx（17页珍藏版）》请在冰豆网上搜索。

（p.7）

4.Whyisitnecessaryforajobcandidatetopreparesomequestions?

5.Whatarethreewaystocontactthecompanyyouareapplyingfor?

（p.1）

6.Whatshouldbeincludedinyourapplicationpackagewhenyouareapplyingforajob?

（p.8）

7.Whatcontentshouldbecontainedinyourapplicationletter?

（p.9-10）

Unit2Companies

8.Whendescribingacompany,whatinformationshouldbeprovided?

--Company’sname

Timeforestablishment

Sizeandlocation

Mainbusinessactivities

Maincustomers

Theannualsalesoverthepastthreeyears

Othernecessaryinformation

9.Familiarwithgeneralorganizationchartofacompany.（p.42）

10.Whatarebasicstepsforyoutoprepareabusinessreport（oryourthesis）?

（p.30-31）

11.Howtoorganizeyourbusinessreports?

（p.31）

Unit3BusinessCalls

12.Whatshouldyoudofirstwhenyoumakeabusinesscall?

（p.45）

13.Whataregeneralbusinesstelephonemannersandetiquette?

（p.48-50）

14.Whatarethepurposesofmemos?

（p.51）

15.Whatisthegeneralformatofamemo?

（p.51）

16.Withgiveninformation,howareyougoingtowriteamemo?

（p.52-55）

Unit4BusinessTravel

17.Doyouknowhowtobookaticketthroughtelephoneorinternet?

（p.64-65）

18.Beforemakingabusinesstravel,whatpreparationsshouldbemade?

（p.64）

19.Whatshouldyoubeawareofwhilecheckinginaninternationalairport?

（p.65-66）

20.Whatdoesanitinerarygenerallyinclude?

Unit5BusinessMeetings

21.Howtochairameeting?

（p.82-85）

22.Whyhavemeetingtimesandplacesbecomemorecomplicated?

（p.81）

23.Howaremeetingschangedbyinformationtechnology?

（p.81）

24.Whatshouldwedotoeffectivelyprepareameeting?

（p.86-88）

25.Whatisameetingagenda?

（p.88-89）

26.Whyisawrittenagendausedforameeting?

27.Whatitemsareincludedinanagenda?

/Doyouknowthestructureofanagenda?

（p.89）

28.Whatistheformatofminutesofameeting?

（p.89-90）

Unit6BusinessPresentation

29.Whatisapresentation?

（p.109）

30.Whatshouldapresentationgenerallyconsist?

/Whatdoesaneffectivepresentationstructureinclude?

（p.112）

31.Howtogiveaneffectivebusinesspresentation?

（p.109-111）

32.Howdoyoumakeaneffectivebeginningofanoralpresentation?

（p.104）

33.Howtodescribethesalesactivitiesofacompany?

（p.105-106）

Unit7EstablishingBusinessRelations

34.Howtofindtheprospectiveinternationalclients?

（p.124）

35.Whyisitimportantforinternationalbusinesspeopletounderstandbusinessetiquette?

（p.128-129）

36.Canyougivesomeexamplesofimproperbusinessetiquette?

（p.136-137）

37.Whatdoesbusinessetiquetterevolvearound?

（p.128）

Unit8EnquiriesandOffers

38.Doyouknowthefollowingtermsofenquiry,offer,afirmoffer,counteroffer,quote,CIF,FOB,commission,termsofpayment,letterofcredit,offerwithoutengagement,termsandconditions,anindicationofprice,atrialorder,anexactmarket,arepeatorder?

（p.160-161）

39.Doyouknowsomeforeigncurrencies?

40.Howtoquoteapriceforyourproduct?

（p.143）

41.Whataretradetermsorpriceterms?

（p.143）

42.Whatdoesapricetermcomprise?

43.Doyouthinkitisimportantforinternationalbusinesspeopletotakecrossculturalnegotiationtraining?

Whyorwhynot?

（p.146-148）

Unit9NegotiatingthePrice

44.Whennegotiatingthepriceofaproduct,whatarethekeyelementstobeconsidered?

（p.163-165）

45.Howshouldthesellerdefendtheprice?

（p.166-167）

Unit10TermsofPayment

46.Doyouknowthemainmodesofpaymentininternationaltrade?

（p.180,p.321-322）

47.Whatareadvantagesanddisadvantagesofdocumentarycollectionforasellerorabuyer?

（p.181-184,p.321-322）

48.Whatistheletterofcredit?

（p.180-181,p321-322）

Unit11PackingandShipping

49.Whyshouldcommoditiesbepacked?

（p.202）

50.Whatarethemaintypesofpacking?

（p.203）

51.Howtonegotiatethetermsofshipment?

（p.205-206）

52.Whatarethemainmodesofshipment?

（p.207-208）

53.Whataretheadvantagesanddisadvantagesofeachmode?

54.Whatareshippinginstructionandshippingadvice?

（p.208-209）

Unit12ComplaintsandAdjustments

55.Whatmaycausecustomerstomakecomplaints?

（p.223）

56.Whatareusedasevidencewhenmakingaclaim?

57.Doyouknowsomecommoncausesforcomplaintsandclaimsininternationaltrade?

（p.241）

58.Doyouknowhowtowritelettersofcomplaintsandadjustments?

（p.230-231）

Unit13MarketingandSales

59.Whatisthedifferencebetweenmarketingandsales?

（p.343）

60.Whatisthemarketingmix?

（p.248-250）

61.Whatarereferredtoasthefour"

P’s"

ofmarketing?

（248-250）

Unit14

62.Howdoyouunderstandtheterm“globalization?

63.Whatisatypicalheadingforafax?

Unit15

64.WhatisE-commerce?

Howdoesitwork?

65.WhatarethebenefitsofE-commerce?

66.What’sthedifferencebetweenE-commerceandE-business?

67.DoyouknowhowtowriteanE-mail?

V.Writings

Unit1

CurriculumVitae（CV）

Anaccountofaperson’squalifications,interestsandworkexperience,usuallysentwithanapplicationforajob.TheproperwaytodesignaCVistopresentthebestimageofyourselfinaccordancewiththejobrequirements.Generallyspeaking,aCVshouldhavenomorethantwopages.ThereareseveralstandardCVformats.Themostpopularformatusuallycontainsthefollowingcomponents.

1）BasicPersonalInformation

2）JobObjective

3）Education

4）WorkExperience

5）SocialPractice/ExtracurricularActivities

6）HobbiesandInterests

ApplicationLetter（CoverLetter）

Aletterwithadocumentorgoodsexplainingthecontents.Effectiveapplicationlettersexplainthereasonsforyourinterestinthespecificorganizationandidentifyyourmostrelevantskillsorexperiences.Theynormallycontainfaropartsinwhichyoushould:

1）confirmthatyouwishtoapplyandsaywhereyoulearnedabortthejob;

2）saywhyyouareinterestedinthepositionandrelateyourinterest;

3）showthatyoucancontributetothejobbyhighlightingyourmostrelevantskillsandexperience;

4）indicateyourwilinesstoattendaninterview.

Unit2

BusinessReport

Abusinessreportconveysinformationtoassistindecision-making.Somereportsmightpresenttheactualsolutiontosolveabusinessproblem;

otherreportmightrecordhistoricalinformationthatwillbeusefultoassistinfuturedecisionmaking.Herearesomebasicstepsforyoutofollowwhenwritingabusinessreport.

1）Planningthewriting

2）Organizingthereportintosections

3）Revision

Unit3

Memo（Memorandum）

Abriefrecordwrittenasanaidtothememory.Itisusedtodescribethestandardformatofinternalcommunication,whichanorganizationusesforitsownstaff.

Memosusuallyservethefollowingpurposes:

●Giveinstructionsornotifyeventswhichhaveoccurred;

●Seekinformation;

●Offerideasandsuggestions.

Theheadingsegmentfollowsthisgeneralformat:

TO:

FROM:

DATE:

SUBJECT:

Unit4

Itinerary

Anaccountorrecordofajourneyorproposedrouteofajourney.Itisusuallytobemade,includingthetimetosetoutandreturn,therouteofvisit,thedwellingplace,themaincontentsofvisit,etc.

Suchanitinerarygenerallyincludes:

●title;

●time;

●place;

●contentsofactivities.

Unit5

MeetingAgenda

MeetingAgendasareasignificantlistthathelpsthechairpersontostructurethemeetingandthesecretaryorminute-takertokeeptrackofwhatisbeingdiscussed.

Agendasmayvaryinform.However,theyshouldfollowastructureandliststandarditems:

●welcomeanyspecialvisitors

●apologiesforabsence

●specialevent

●confirmationofminutesofthepreviousmeeting

●businessarisingoutofminutes

●correspondencesentandreceived

●reports

●adjournedbusiness

●generalbusiness

●anyotherbusiness

●closeofmeeting

Minutes

Minutesofameetingaretheagreedrecordofdiscussionanddecisionmade.Thepurposeofminuteistore