HAY人力资源战略.ppt

HAY人力资源战略.ppt

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PeopleBeforeStrategyMichaelChanDirector,China/HKTel:

（852）25279797Tel:

862162798832OperationalizeBusinessStrategiesthroughPeopleManagementtoAchieveResultsPeopleBeforeStrategyMission/VisionStrategyWorkCultureStrategyDe-codePerformanceManagementSystemSuccessionPlanningOrg./ManagementDevelopmentPlanningTraining/DevelopmentRewardStrategy&SystemRecruitment/StaffingOrganisationStructure/ProcessesMission/VisionJobEvaluationGradingRoleClarificationJobAnalysisKeyPerformanceIndicatorOrganisationCulture（Values）TargetJobCompetenciesIndividualCompetenciesC-SortHayMethodologyFieldsofManagementI.R.M.A.ProcessMappingHayJAmethodologyJEGuideChartHayMethodologyCompetenciesModelingPSE/PVQLSI/MSIOCS/ECI4CircleModelIcebergModelEngagedPerformanceHLSPaynetExternalCompetitivenessCoachingandMMPIprogramsBEIMission/VisionStrategyWorkCultureStrategyDe-codePerformanceManagementSystemSuccessionPlanningOrg./ManagementDevelopmentPlanningTraining/DevelopmentRewardStrategy&SystemRecruitment/StaffingOrganisationStructure/ProcessesMission/VisionJobEvaluationGradingRoleClarificationJobAnalysisKeyPerformanceIndicatorOrganisationCulture（Values）TargetJobCompetenciesIndividualCompetenciesC-SortMethodologyFieldsofManagementI.R.M.A.ProcessMappingHayJA/JEGuideChartHayMethodologyCompetenciesModelingPSE/PVQLSI/MSIOCS/ECI4CircleModelIcebergModelEngagedPerformanceHLSPaynetExternalCompetitivenessExecutive/MasterfulCoachingMMPIBEIConceptofWorkCultureHighPerformingOrganizations.HowValueisCreatedFUNCTIONNETWORKPROCESSTIME-BASEDTechnicalandspecialistleadershipReliabilityResourceManagementCustomersatisfactionHighservicelevelsBalancedreturnsVenturedrivenEntrepreneurshiprisk-takingEffectivepartnershipsSpeedtomarketTechnicaledgeExploringopportunitiesThesearethefactorsthatneedmeasuringandreinforcingTECHNOLOGYCUSTOMERRELIABILITYFLEXIBILITYC-SortHayFunctionalWorkCultureModel“OurFunctionalWorkCultureRewards,EncouragesandSupportstheFollowingBehaviorsandActivities.”VeryFrequently/ToaGreatExtent/InMostPartsoftheOrganizationVeryInfrequently/ToaSmallExtent/InFewPartsoftheOrganizationSometimes/ToSomeExtent/InSomePartsoftheOrganizationMaximizingcustomersatisfaction（4）Limitingthedownsideofrisks（32）Establishingclear,well-documentedworkprocesses（19）Minimizingunpredictabilityofbusinessresults（45）Beinghighlyorganized（7）Maintainingexistingcustomeraccounts（11）Beingprecise（48）Providingsecureemployment（3）Beingloyalandcommittedtothecompany（55）Maintainingclearlinesofauthorityandaccountability（18）Treatingemployeesfairlyandconsistently（22）Usingprovenmethodstoserveexistingmarkets（8）Anticipatingchangesinthebusinessenvironment（35）Minimizinghumanerror（52）Establishingclearjobdescriptionsandrequirements（26）Usinglimitedresourceseffectively（15）Qualitycheckingsubordinateswork（44）Attractingtoptalent（21）Supportingtopmanagementdecisions（50）Deliveringreliablyoncommitmentstocustomers（13）Developingnewproductsorservices（54）Sellingsuccessfully（16）Continuouslyimprovingoperations（20）Gainingtheconfidenceofcustomers（46）Usingresourcesoutsidethecompanytogetthingsdone（33）Respectingthechainofcommand（37）Respondingtocustomerfeedback（30）Participatingintrainingandcontinuingeducation（31）Achievingbudgetedobjectives（56）Providingemployeeswithresourcestosatisfycustomers（10）Demonstratingunderstandingofthecustomerspointofview（6）Increasingdecisionmakingspeed（39）Rewardingsuperiorperformance（23）Pushingdecision-makingtothelowestlevels（51）Supportingthedecisionsofonesboss

（2）Toleratingwell-meaningmistakes（29）Encouraginginnovation（40）Takinginitiative（36）Pioneeringnewwaysofdoingthings（24）Beingflexibleandadaptiveinthinkingandapproach（14）Takingactiondespiteuncertainty（43）Applyinginnovativetechnologytonewsituations（28）Capitalizingonwindowsofopportunity（27）Establishingnewventuresornewlinesofbusiness（12）Buildingstrategicallianceswithotherorganizations（41）Maintainingahighsenseofurgency（25）Findingnovelwaystocapitalizeonskillsthatpeoplehave（53）Acquiringcross-functionalknowledgeandskills（49）Encouragingexpressionofdiverseviewpoints（47）Encouragingteamwork

（1）Capitalizingoncreativityandinnovation（34）Organizingjobsaroundcapabilitiesofindividuals（38）Significantlydecreasingcycletimes（9）Experimentingwithnewmanagementtechniques（5）Promotingonespointofviewstrongly（17）Adaptingquicklytochangesinthebusinessenvironment（42）Mission/VisionStrategyWorkCultureStrategyDe-codePerformanceManagementSystemSuccessionPlanningOrg./ManagementDevelopmentPlanningTraining/DevelopmentRewardStrategy&SystemRecruitment/StaffingOrganisationStructure/ProcessesMission/VisionJobEvaluationGradingRoleClarificationJobAnalysisKeyPerformanceIndicatorOrganisationCulture（Values）TargetJobCompetenciesIn