HAY人力资源战略.ppt

1、People Before StrategyMichael ChanDirector,China/HKTel:(852)2527 9797Tel:8621 6279 8832Operationalize Business Strategies throughPeople Managementto Achieve ResultsPeople Before StrategyMission/VisionStrategyWork CultureStrategy De-codePerformance Management SystemSuccession PlanningOrg./Management

2、Development PlanningTraining/DevelopmentReward Strategy&SystemRecruitment/StaffingOrganisation Structure/ProcessesMission/VisionJob EvaluationGradingRole ClarificationJob AnalysisKey Performance IndicatorOrganisation Culture(Values)Target Job CompetenciesIndividual CompetenciesC-Sort Hay Methodology

3、Fields of ManagementI.R.M.A.Process MappingHay JA methodologyJE Guide ChartHay MethodologyCompetencies Modeling PSE/PVQLSI/MSIOCS/ECI 4 Circle ModelIceberg ModelEngaged PerformanceHLSPaynet External Competitiveness Coaching and MMPI programsBEIMission/VisionStrategyWork CultureStrategy De-codePerfor

4、mance Management SystemSuccession PlanningOrg./Management Development PlanningTraining/DevelopmentReward Strategy&SystemRecruitment/StaffingOrganisation Structure/ProcessesMission/VisionJob EvaluationGradingRole ClarificationJob AnalysisKey Performance IndicatorOrganisation Culture(Values)Target Job

5、 CompetenciesIndividual CompetenciesC-Sort MethodologyFields of ManagementI.R.M.A.Process MappingHay JA/JEGuide ChartHay MethodologyCompetencies Modeling PSE/PVQLSI/MSIOCS/ECI 4 Circle ModelIceberg ModelEngaged PerformanceHLSPaynet External CompetitivenessExecutive/Masterful CoachingMMPIBEIConcept o

6、f Work CultureHigh Performing Organizations.How Value is CreatedFUNCTIONNETWORKPROCESSTIME-BASEDTechnical and specialist leadershipReliabilityResource ManagementCustomer satisfactionHigh service levelsBalanced returnsVenture drivenEntrepreneurshiprisk-takingEffective partnershipsSpeed to marketTechn

7、ical edgeExploring opportunitiesThese are the factors that need measuring and reinforcingTECHNOLOGYCUSTOMERRELIABILITYFLEXIBILITYC-SortHay Functional Work Culture Model“Our Functional Work Culture Rewards,Encourages and Supports the Following Behaviors and Activities.”Very Frequently/To a Great Exte

8、nt/In Most Parts of the OrganizationVery Infrequently/To a Small Extent/In Few Parts of the OrganizationSometimes/To Some Extent/In Some Parts of the OrganizationMaximizing customer satisfaction(4)Limiting the downside of risks(32)Establishing clear,well-documented work processes(19)Minimizing unpre

9、dictability of business results(45)Being highly organized(7)Maintaining existing customer accounts(11)Being precise(48)Providing secure employment(3)Being loyal and committed to the company(55)Maintaining clear lines of authority and accountability(18)Treating employees fairly and consistently(22)Us

10、ing proven methods to serve existing markets(8)Anticipating changes in the business environment(35)Minimizing human error(52)Establishing clear job descriptions and requirements(26)Using limited resources effectively(15)Quality checking subordinates work(44)Attracting top talent(21)Supporting top ma

11、nagement decisions(50)Delivering reliably on commitments to customers(13)Developing new products or services(54)Selling successfully(16)Continuously improving operations(20)Gaining the confidence of customers(46)Using resources outside the company to get things done(33)Respecting the chain of comman

12、d(37)Responding to customer feedback(30)Participating in training and continuing education(31)Achieving budgeted objectives(56)Providing employees with resources to satisfy customers(10)Demonstrating understanding of thecustomers point of view(6)Increasing decision making speed(39)Rewarding superior

13、 performance(23)Pushing decision-making to the lowest levels(51)Supporting the decisionsof ones boss(2)Tolerating well-meaning mistakes(29)Encouraging innovation(40)Taking initiative(36)Pioneering new ways of doing things(24)Being flexible and adaptive in thinking and approach(14)Taking action despi

14、te uncertainty(43)Applying innovative technology to new situations(28)Capitalizing on windows of opportunity(27)Establishing new ventures or new lines of business(12)Building strategic allianceswith other organizations(41)Maintaining a high senseof urgency(25)Finding novel ways to capitalize on skil

15、ls that people have(53)Acquiring cross-functional knowledge and skills(49)Encouraging expression ofdiverse viewpoints(47)Encouraging teamwork(1)Capitalizing on creativity and innovation(34)Organizing jobs around capabilities of individuals(38)Significantly decreasing cycle times(9)Experimenting with

16、 new management techniques(5)Promoting ones point of view strongly(17)Adapting quickly to changes in the business environment(42)Mission/VisionStrategyWork CultureStrategy De-codePerformance Management SystemSuccession PlanningOrg./Management Development PlanningTraining/DevelopmentReward Strategy&SystemRecruitment/StaffingOrganisation Structure/ProcessesMission/VisionJob EvaluationGradingRole ClarificationJob AnalysisKey Performance IndicatorOrganisation Culture(Values)Target Job CompetenciesIn