管理学第9版 练习题 附答案 2Word格式.docx

管理学第9版 练习题 附答案 2Word格式.docx

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17.GeertHofstedeisassociatedwiththescientificmanagementapproach.

18.

19.FrankGilbreth’sbest-knowncontributiontoscientificmanagementconcernedselectingthebestworkerforaparticularjob.

20.

21.Gilbrethisbestknownfor“theonebestway.”

22.

23.FrederickTaylorismostassociatedwiththeprinciplesofscientificmanagement.

24.

25.HenriFayolwasamongthefirstresearcherstousemotionpicturestostudyhand-and-bodymotions.

26.

GENERALADMINISTRATIVETHEORY

27.Generaladministrativetheoryfocusesonlyonmanagersandadministrators.

28.

29.HenriFayolidentifiedfivefunctionsofmanagers:

planning,organizing,commanding,coordinating,andcontrolling.

30.

31.The14principlesofmanagementareassociatedwithFayol.

32.

33.Anorganizationthathasadivisionoflabor,aclearlydefinedhierarchy,detailedrules,andimpersonalrelationshipswouldbedescribedasabureaucracy.

34.

35.Weber’sbureaucracyisalotlikescientificmanagement.

36.

QUANTITATIVEAPPROACH

37.Thequantitativeapproachtomanagementhasalsobeenlabeledprocessresearch.

38.

39.Linearprogrammingisatechniquethatmanagersusetoimproveresourceallocationdecisions.

40.

TOWARDUNDERSTANDINGORGANIZATIONALBEHAVIOR

41.Concernforemployeeproductivityismostcloselyassociatedwiththeorganizationalbehaviorapproach.

42.

43.Barnard,Follett,Munsterberg,andOwenarealltheoristsassociatedwiththeearlyorganizationalbehaviorapproach.

44.

45.HugoMunsterbergcreatedthefieldofsocialpsychology.

46.

47.MaryParkerFollettwasthefirstadvocateofthehumanresourcesapproachtomanagement.

48.

49.ChesterBernardwasthefirsttoarguethatorganizationsareopensystems.

50.

51.ThemostimportantcontributiontothefieldoforganizationalbehaviorcamefromstudiesconductedbytheUniversityofMichigan.

52.

53.TheHawthorneStudieswereperformedattheGeneralMotorsplantbeginningin1924.

54.

55.FollettisthescientistwhoismostcloselyassociatedwiththeHawthorneStudies.

56.

CURRENTTRENDSANDISSUES

57.AnorganizationwhosewholeexistenceismadepossiblebyandrevolvesaroundtheInternetiscategorizedase-businessenhanced.

58.

59.Accordingtothetextbook,totalqualitymanagementisaphilosophyofmanagementdrivenbycontinualimprovementandrespondingtocustomerneedsandexpectations.

60.

Multiple-ChoiceQuestions

Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.

61.Whichofthefollowingisnotareasonwhythedivisionoflaborenhancesproductivity?

62.

a.Itincreasesworkerskillanddexterity.

b.

c.Itsavestimelostinchangingtasks.

d.

e.Itencourageslabor-savinginventions.

f.

g.Itrequiresstrictmanagementcontroloverworkertimeandmotion.

h.

63.Anexampleofearlyusesofthefunctionsofmanagementisthe_______________.

64.

a.developmentofgunpowder

c.arsenalofVenicewhereshipswerebuilt

e.Artist’sRevolutionin1803

g.Warof1812

65.InWealthofNations,AdamSmithdescribedthebreakdownofjobsintonarrowandrepetitivetasksandcalledthis______________.

66.

a.assemblylines

c.workdenomination

e.divisionoflabor

g.greatestcommonfactorofwork

67.WhichofthefollowingwasamajorresultoftheIndustrialRevolution?

68.

a.cottageindustry

c.waterpower

e.factorymanufacturing

g.criticalthinking

69.FrederickTaylorperformedmostofhisworkin_______________.

70.

a.grapevineyardsinCalifornia

c.steelcompaniesinPennsylvania

e.autoassemblyplantsnearDetroit

g.cottonginsinAlabama

71.BeforeTaylor,whichofthefollowingapproacheswasusedtoestablishguidelinesforanindividual’swork?

72.

a.scientificanalysis

c.rule-of-thumbmethod

e.processdistillation

g.mathematicalmodeling

73.FrederickTayloradvocatedwhichofthefollowingmanagementprinciples?

74.

a.Workandresponsibilityshouldbedividedalmostequallybetweenmanagersandworkers.

c.Workersshouldperformallwork,whilemanagementshouldmaintainresponsibilityfortheworkperformed.

e.Managersshouldperformmoreworkthatworkers,becausemanagersaregenerallymoreskilled.

g.Workerscanbehighlyproductiveeveniftheyarerandomlyselectedforajob.

75.FrankandLillianGilbreth’sworkbeganintheareaof_________________.

76.

a.layingbricks

c.cuttinglumber

e.installingrudimentaryelectricalwiring

g.assemblylines

77.FrankandLillianGilbrethwerethefirstresearcherstoutilizemotionpicturestothestudyof_____________.

78.

a.reactionsofworkersingroupsettings

c.hand-and-bodymotions

e.workersreactionstopayincreases

g.groupsofworkersintensesituationswheretheyareassigningeachothertasks

79.Whichofthefollowingphrasesismostassociatedwithscientificmanagement?

80.

a.managementrelations

c.onebestway

e.supplyanddemand

g.qualitycontrol

81.TheprimaryissuethatmotivatedTaylortocreateamorescientificapproachtomanagementwas______________.

82.

a.workerefficiency

c.workereffectiveness

e.workerabsenteeismandturnover

g.workplacesafety

83.Probablythebest-knownexampleofTaylor’sscientificmanagementwasthe______________experiment.

84.

a.horseshoe

c.pigiron

e.bluecollar

g.fishtank

85.Basedonhisscientificmanagementprinciples,Taylorsuggestedwhichofthefollowingpayprinciples?

86.

a.monthlysalary

c.monthlysalarywithbonus

e.senioritypay

g.incentivepay

87.A“therblig”concernswhatscientificmanagementworkplaceissue?

88.

a.optimumtemperatureforworkplaceefficiency

c.basichandmotions

e.optimumspeedforbasicmotions

g.weight/movementratios

89.Generaladministrativetheoryfocuseson________________.

90.

a.theentireorganization

c.managersandadministrators

e.themeasurementoforganizationaldesignrelationships

g.primarilytheaccountingfunction

91.Generaladministrativetheoristsdevotedtheireffortsto_________________.

92.

a.developingmathematicalmodelstoimprovemanagement

c.improvingtheproductivityandefficiencyofworkers

e.makingtheoverallorganizationmoreeffective

g.emphasizingthestudyofhumanbehaviorinorganizations

93.Fayolwasinterestedinstudying___________,whereasTaylorwasinterestedinstudying________.

94.

a.seniormanagers;

effectivemanagers

c.allmanagers;

first-linemanagers

e.bureaucraticstructures;

chainsofcommand

g.administrativetheory;

macroeconomics

95.WhichofthefollowingisnotoneofFayol’sprinciplesofmanagement?

96.

a.divisionofwork

c.unityofcommand

e.discipline

g.equality

97.AccordingtoWeber’sidealbureaucracy,______________occurswhenemployeesareplacedinjobsbasedontechnicalqualifications.

98.

a.careerorientation

c.authorityhierarchy

e.impersonality

g.formalselection

99.Bureaucracyisdefinedasaformoforganizationcharacterizedby__________________.

100.

a.divisionoflabor

c.clearlydefinedhierarchy

e.detailedrulesandregulations

g.alloftheabove

101.Thequantitativeapproachtomanagementhasalsobeenreferredtobywhichofthefollowingnames?

102.

a.salesoptimization

c.operationsresearch

e.managerialtheory

g.statisticalreformulation

103.Thequantitativeapproachevolvedfromthedevelopmentofmathematicalandstatisticalsolutionsto______________.

104.

a.waitinglineproblemsatfast-foodrestaurantsinthe1960s

c.militaryproblemsinWorldWarII

e.cloggedtelephonecircuitsduringthe1930s

g.productionmanagementproblemsinthe1950s

105.Thequantitativeapproachinvolvesapplicationsof_______________.

106.

a.statistics,informationmodels,andcomputersimulations

c.psychologytesting,focusgroups,andmathematics

e.optimizationmodels,interviews,andquestionnaires

g.surveys,strategicplanning,andgroupproblemsolving

107.Quantitativetechniqueshavebecomelessintimidatingwiththeadventof_______________.

108.

a.trainingofthesetechniquesincollege

c.digitalimageprocessing

e.sophisticatedcomp