商务英语视听说答案解析Word文件下载.docx
《商务英语视听说答案解析Word文件下载.docx》由会员分享,可在线阅读,更多相关《商务英语视听说答案解析Word文件下载.docx(11页珍藏版)》请在冰豆网上搜索。
Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.
Whataboutthepaidholidays,insurance,andthingslikethat?
Howmuchtimewillittakeformetobepromotedhere?
Butinwhichcitiesdoyouhaveyourbranches?
Andwhereisyourcompanybased?
Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven'
tdoneyourhomework.
PartIIILanguageFocus
o
Name:
CaiNing
Personality:
serious-minded认真的;
calm;
humorous;
easy-going
Strengths:
theabilitytoworkwithalltypesofpeople
Weakness:
perfectionist;
impatient
Workexperience:
sixyears’financialindustryexperiencewithseveralcompanies;
twoyears’experienceinaninvestmentbank
Qualification:
graduatedfromPekingUniversityin2001majoringinaccounting;
fluentEnglish;
bookkeeping记账andaccountingproficiencyinEnglish.
Reasonsforleavinglastjob:
wanttofindajobthatischallenging.
Questionsaboutthejob:
WouldIbeabletoworkabroadinoneofyouroverseasbranches?
PartIVViewingandSpeaking
Video1Applyingforthepositionoffinancialconsultant
Reasonsforjoiningthecompany
ItisoneoftheleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.
Workinginthiscompanywouldgivehimthebestchancetousewhathehaslearnedatuniversity.
Relevantworkexperience
HewasinvolvedinafactoryrestorationinNanjing.
Questions
ArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?
Resultoftheinterview
ChenBowillbenotifiedofthefinaldecisionbyFriday.
Video2ApplyingforthepositionofSalesManager
1.
F
T
T
2.
1)SalesManager
2)Five
3)BrandManager
4)biscuits
5)BusinessAdministration
6)oralEnglish
PartVCaseAnalysis
Hint:
Sheisnotlikelytogetthejobbecauseshedidpoorlyinthejobinterview.
Thingswentwrong:
1.Usefillerwords(“youknow”)toomanytimes.
2.Bad-mouthformeremployer.
3.Inappropriateanswerstointerviewer’squestions,eg,“Iwouldratherliketoestablishmyowncompany”
4.Askinappropriatequestions,eg.“CanItaketimeoffforvacation?
”
5.Self-conceit—“Ihavenoweakness”.
6.Toomuchemphasisontravel.
ScriptsUnit2
Task1Howisyourjob?
1)Ihaven’tseenyouforyears.
2)whatdoyoudonow?
3)I’mintheResearchandDevelopmentDepartment.
4)Iknewyou’ddosomethingverychallengingandcreative.
5)Isometimesstayintheofficeafterworktodealwithunfinishedtasks.
6)Iamstilltheaccountantofthatcosmeticscompany.
Task2Describingjobs
1)
personnelmanagement
2)
developingmarkets
3)
planning
4)
execution
5)
salestargets
6)
teamperformance
7)
customerbase
8)
customersatisfaction
9)
selecting,developingandmanaging
10)
cost-effective
11)
ontime
12)
ofgoodquality
13)
humanandmaterialresources
14)
trainingneeds
15)
continuousimprovement
Video1Introducingtitlesandresponsibilities
1.
CarolineClinton:
financialaccounts
LucyWhite:
dataprocessing
AdaBalck:
managementaccounts
2.
Administration;
Marketing;
Engineering;
ProjectPreparation;
Accounting
Video2Doyoulikeyourjob?
self-employedentrepreneur,buyer,LineSupervisor,AdvertisingExecutive,PublicRelationsManager
Names
Likes
Dislikes
Jerome
makingalotmoremoney;
havinglotsofindependenceindoingthings
feelingtiredsometimes
Robin
havingbeentoalotofplaces
toomuchtraveling;
havingverylittletimeto
spendwithhisfamily
Colin
goodsalaryandbenefits
noisyworkenvironment;
seldomhavingthe
opportunitytogoout
Frank
newchallenges;
alotofexperience
Janet
meetingalotofnew&
interestingpeople
oftenhavingdinnerpartiesintheevening;
havinglittletimewithherfamilyandbaby
ScriptsUnit3
PartIWarm-up
Goodafternoon.TodayI’mheretotalkabouthowtomakeeffectivebusinesscalls.Telephonecommunicationiscommonnowadays,therefore,howto1)ensuresmoothbusinesscommunicationgetsincreasinglyimportant.NowI’dliketointroducesometipsonmakingproperbusinesscalls.First,youshouldknow2)thepurposeofyourcallinadvance.Makesureyouhave3)allthedocumentsyou’llneedbeforeyoudial.Oneimportantthingweshouldnotoverlookistimeschedule.Tryto4)scheduleaspecifictimeforcalls.Beforeyoumakethecall,besurethatyougetridof5)alldistractions.Forexample,turnofftheradio,television,etc.Whenmakingthecall,listencarefullyand6)confirmthatyouhaveunderstoodeachpoint.Don’tpretendyouhaveunderstoodwhenyouhaven’t.Anotherthingweshouldkeepinmindis:
letotherpeoplespeakandtrytoavoid7)interruptions.Speakingslowlyandclearlyisimportant.Trytoavoid8)strongaccent.Besides,makesure9)yousoundpoliteandagreeable.Rememberthatyoushouldnotargue!
Use10)theoptionalchoicemethod,suchas“Whichisbetter,MondayorTuesday?
”,“Morningorafternoon?
”,“Tenorelevena.m.”?
And,ofcourse,trytomakeyourcallbrief.Avoid11)lengthycalls.Additionally,don’ttrytobefunny—youmaybemisunderstood.Thelasttipyoushouldbearinmindisto12)smilewhileyouaretalking.Yourlistenercan“hear”yoursmile.
Task1Makingacall
Script:
FFTTFTFF
Task2Leavingamessage
MessageNote
To:
LouisePaulson
From:
PaulJackson
Phone:
979-326-8965
Message:
RingbacktohimabouttheordertheyplacedlastFriday.Theyhavetomakesomechangestotheorder.It’surgent.
Takenby:
Roy
PartIVViewing&
Speaking
Video1Leavingamessage
FFTTF
Message1)Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?
Message2)PleasetellMr.Matthewswe’requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.
Message3)PleaseinformMr.MatthewsthatIwon’tbeabletogettoyourcompanyearlyonSaturdaybecauseoftherailstrike.Iprobablywon’tarriveuntilthatafternoon.
Video2Youarehardtogetholdof!
1.
Firstattempt
1)A2)C
Secondattempt
3)C
Thirdattempt
4)C
5)B
Fourthattempt
6)C
2.
1)WhenMs.MandelaskedforMr.Miller,thereceptionistreplied,
“Holdon,please.I’llconnectyou.”
2)WhenLeoMillerfoundoutthathewasnottheoneMs.Mandelaskedfor,hesaid,
“I’mafraidyou’vedialedthewrongextension.”
3)WhenMs.Mandelwastoldshedialedthewrongnumber,shesaid,
“Oh,sorrytohaveinterruptedyou.CanyougivemeHenryMiller’sextension,please?
4)Whenthereceptionistrealizedshehadgiventhewrongextension,shesaid,
“I’mverysorry,Ididn’tnoticethat.I’llputyouthroughrightnow.Pleasewaitaminute.”
5)WhenMs.Mandelphonedthereceptionistthethirdtime,sheexplained,
“It’smeagain—Ms.Mandel.I’mstillhavingtroublegettingthroughtoHenryMiller…Canyouhelp?
6)WhenMs.Mandelsaiditwashardtogetholdofhim,HenryMillerreplied,
“Oh,I’mterriblysorryforthetrouble.”
Unit4
Formal/Informal
Signalsentences
1
Formal
*Goodafternoon,I’dliketocallthemeetingtoorder.
*Firstofall,let’sdiscuss…
2
Informal
*OK,everyoneishere…
*So,whydon’twestartwith…
3
*Right,youknowwhywearehere.