西餐宴会服务知识问答题及答案Word文档格式.docx
《西餐宴会服务知识问答题及答案Word文档格式.docx》由会员分享，可在线阅读，更多相关《西餐宴会服务知识问答题及答案Word文档格式.docx（18页珍藏版）》请在冰豆网上搜索。
（二）
（汉译英）
我们提供各式果汁：
西红柿汁、橙汁、菠萝汁，请问您喜欢哪一种？
Avarietyoffruitjuicesareservedhere,wehavetomatojuice,orangejuice,pineapplejuice.Whatisyourpreference？
2.Answerthefollowingquestion：
whatshouldyoudoifaguestgivesyousomethingasasouvenir？
A.Saythanksfirst.
B.Refuseitintactfulway.
C.Iftheguestinsists,acceptitandhanditovertothemanagement.
3.Answerthefollowingquestion：
Whatarethemostcommonseatingarrangementsforwesternbanquets?
（Foreatleast）
Ushape,Tshape,Ishape,Eshape,回shape,－－shape
（三）
我们提供以下饮料：
软饮、鸡尾酒、葡萄酒、威士忌、白兰地
Weprovidethefollowing：
softdrinks,cocktails,wines,whiskeys,Brandiesorliqueurs.Whichwouldyoulike?
whatshouldyoudoifaquestcomplainsaboutthequalityofthefood?
A.Checkthefoodfirst.
B.Reportittothecheforsupervisors.
C.Makeasubstitutionsonableexplanation.
WhatisFrenchservice?
Thewaiterstandsontheleftsideofthequestsandservesguestsholdingatraywithaservingspoonandaforkonit.
Hestartsservingbyofferingthefoodformleftsideofthem,andletsthequestsservethemselves.
（四）
早餐包括著煮蛋、炒蛋、煎蛋、卧蛋，您要哪一种？
Breakfastcontainsboiledeggs,scrambled,friedorpoachedeggs.
Whatisyourpreference?
Iftheactualnumberofguestsattendingabanquetismorethanthenumberofplacereserved,whatshouldyoudo?
A.Getcorrectinformation（No.ofpeople,covercharge,backgruondofthequestetc.）formthehost.
B.Makeanewseatingarrangementassoonaspossible.
C.Asktheguestsiftheyhaveanyotherrequests.
D.Followupaccordingly.
WhatisEnglishstyleservice？
EnglishserviceissimilartoFrenchservice.Waiterservestoguestsbyholdingatraywith；
avarietyoffoodonitaccordingtoguest’srequestsandputsfoodoneachguest’splate.
（五）
我们提供一分钟煮蛋、两分钟煮蛋和三分钟煮蛋，您要哪一种？
Weserveone－minuteeggs,two－minuteeggs,three－minuteeggs.Howdoyoulikeyoureggboiled?
Itisusualtoserveladiesfirst,iftheguestswantsomemaleVIPstobeservedfirst,howdoyoudealwithit?
A.Followtheguest’srequest.
B.Informotherservicestaffofthechangedsequence.
What’sAmericanService?
Americanserviceisalsocalled“plateservice”,Whichmeansthatadishiscookedandportionedonanindividualguest’splateinthekitchen.Waitersgotothekitchentotakefoodbacktoserveeachguest.
（六）
我们有吐司、黑面包、牛角包、丹麦点心等,您要哪一种？
Weservetoast,ryebread,croissantanddanish,pastries.Whichdoyouprefer？
Whatdoyoudowithobjectsleftinadiningroombyaguestafterameal?
A.Trytofindtheguest.
B.Reporttotheassistantmanager.
C.Handitovertothelost－foundroomandrecordit.
WhichofthefollowingitemsisAmericanfood?
A.Shashlikoflamb.（Russian）
B.T－Bonesteak.（American）
C.ChickenaCaking.（English）
（七）
1.TranslatethefollowingintoEnglish：
我们有各种水果：
香蕉、荔枝、菠萝、梨、西瓜、苹果、橙子等,您要哪一种?
Weserveavarityoffruits：
bananas，litchis,pineapples,pears,watermelons,applesandoranges.Whichwouldyoulike?
Howdoyouhandleaguest‘schildwhoisrunninginthediningroomduringameal?
A.Informthechild‘sparents.
B.Withthepermissionofthechild‘sparents,takethechildtoanotherroomnotfarawayformthedining－roomtoplaygames.
C.Sendthechildbacktohisparentsafterthebanquet.
B.RoastSaddleoflamb（English）
C.BakedSnail（French）
（八）
我们提供各种热饮、热巧克力、咖啡、茶、热奶、可可,您要哪种?
Weservehotdrinks：
hotchocolate,coffee,tea,hotmilkandcocoa.
Whatisyourpreference?
Ifthebeeforderedbyaguestisovercooked,howdoyoumanagethissituation?
A.Informthekitchen.
B.Complywiththeguest‘srequest：
changeorcanceltheorder.
C.Prepareanotherdishifnecessary.
（问答）WhichofthefollowingitemsisFrenchfood?
A.SirloinSteak（French）
B.MixedGrill（American）
C.BeefGoulash（Russian）
（九）
（汉译英）我们有肠、火腿、咸肉配煎蛋,你要哪种？
Wehavesausages,hamorbacontogowithfriedeggs.Whichwouldyoulike?
Duringamealaguesthastoleavetheroomtodealwithsomethingurgent.whatshouldyoudo,asawaiter,withhisfood?
A.Takethehotdishtokitckenandinformthequestnearhim.
B.Keepitwarm.
C.Whentheguestcomesback,serveitagain.
WhichofthefollowingitemsisEnglishsoup?
A.Onionsoup（French）
B.Oxtailsoup（English）
C.MoscowBorscht（Russian）
（十）
：
我们的威士忌有苏格兰的，爱尔兰的，加拿大的和美国的，您要哪种？
WeprovideScotchwhiskey,Irishwhiskey,CanadianwhiskeyandAmerican
whiskey.Whichdoyouprefer?
Ifaguest’sforkorspoonfallsontothefloor,whatdoyoudo?
A.Pickitupforguest.
B.Telltheguesttowaitamoment.
C.Comebackholdingatraywithanapkinandacleanforkorspoononit.
D.Placeitcorrectlyonthetable（andasktheguestifhe/shehasanyotherrequests）.
ListtwoitemsofpopularItalianfoods.
A.RavioliB.MacaroniC.PizzaD.Spaghetti
（十一）
我们提供各国葡萄酒：
有法国的、意大利的、德国的，澳大利亚的和美国的,您要哪种？
Weservewines：
French,Italian,German,AustralianandAmerican,Whatisyourpreference？
A.Apologize.
B.Accompanytheguesttoaclinicorahospitalwithhis/heragreement.
C.Sendhim/herbacktotheirroomforarest.
D.Visittheguestwithflowersorcallbacktoaskhowtheguestfeels.
Whatarethefourtypesofwhiskey?
A.Scotchwhiskey
B.Irishwhiskey
C.Americanwhiskey
D.Canadianwhiskey
（十二）
我们有各种啤酒，生力啤、嘉士伯、卢云堡、三得力、蓝带、青岛、五星，您要哪种？
Weservethesebeers,SanMiguel,Carlsberg,Lowenbrau,Suntory,BlueRibbon,TsingTaoandFivestar.Whichwouldyoulike?
Howdoyoudealwithanin’toxicatedguest?
A.Discontinueservingalcoholicdrinks.
B.Telltheguestprivatelynottoembarrasshimself“MayIbringyoucoffeeorsoftdrink?
”
C.Ifsomethingunexpectedhappens,callthemanagerormanagement.
（canbedangerous－LiFusheng）
（问答）Whatiswhiskey?
Itisaspiritdistilledformafermentedmashofgrain.（corn,rye,barley）（Alcoholiccontentis35%－55%）
（十三）
我们有千岛汁、法国汁、意大利汁、油醋汁、您要哪种配沙拉？
WehaveThousand－Islanddressing,Frenchdressing,Italiandressing,oilandvinegar.Whatisyourpreference?
Ifaguestthinksthathe/shehasbeenovercharged,whatshouldyoudo?
A.Thankstheguestforpointingitout.
B.Asktheguesttowaitwhileyoucheckitwiththecasshier.
C.Informtheguestoftheresult.
D.Apologizedanresettlethebillifitwasincorrect.
E.Thanktheguestagain.
Whatisgrain?
Itisaspiritdistilledformafermentedmashofgrain（maize,barley,wheat,rye）flavouredwithjuniperberriesandotheringredients（coriander,cassis）.
（Alcoholiccontent34%－47%）
（十四）
这是千岛汁，您需要放在边上，还是中间？
ThisisyourThousand－Islanddressing.Wheredoyouwantit,inthesideorinthemiddle?
Whatifaguestaskssomeverysensitivepoliticalquestions?
A.Replyseriously.
B.FirmlybutpolitelyIsay：
“I’msorry,Iamnotthepersonauthorizedtoanswersuchquestions”.
Whatiscognac?
ItisaspiritdistilledexclusivelyformthewineoftheCognacDistrictofFrance.
（Alcoholiccontent40%minimum）
（十五）
今天我们提供套餐，头盘是熏三文鱼、洋葱汤、主盘是烤牛肉，甜食是草莓冰淇淋。
Todayweprovideasetmenu.Theappetizerissmokedsalmonoronionsoup.Themaincourseisroastbeef.Dessertisstrawberryice－cream.
Ifaguestasksforsomemorefood,whatshouldyoudo?
A.Respondimmediatelyandtelltheguesthowlongitwilltake.
B.Tellthekitckentoprepareitassoonaspossible.
C.Tellthecashiertoputitonthebill?
D.Gobacktotheguesttoinformhim/heroftheprogress.
E.Servedthefoodtotheguestwhen’itsready.
（问
升级会员 