人力资源第四章习题文档格式.docx
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e.performancestandards
(a;
3.Whichofthefollowingtypesofinformationcanbecollectedviaajobanalysis?
a.workactivities
b.humanbehaviors
c.performancestandards
e.alloftheabove
(e;
moderate;
4.Informationregardingjobdemandssuchasliftingweightsorwalkinglongdistancesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.
c.machines,tools,equipment,andworkaids
d.performancestandards
e.jobcontext
(b;
5.
Informationregardinghow,why,andwhenaworkerperformseachactivityisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.
6.Informationregardingthequantityorqualitylevelsforeachjobdutyisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.
(d;
7.Informationregardingjob-relatedknowledgeorskillsandrequiredpersonalattributesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.
c.humanrequirements
8.Informationregardingmatterssuchasphysicalworkingconditionsandworkscheduleisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.
9.
Thereare________stepsindoingajobanalysis.
a.three
b.four
c.five
d.six
e.ten
p.127)
10.Decidinghowtousetheresultinginformationisthe________stepindoingajobanalysis.
a.first
b.second
c.third
d.fourth
e.fifth
11.Thefirststepinconductingajobanalysisis________.
a.decidinghowtousetheinformation
b.reviewingrelevantbackgroundinformation
c.selectingrepresentativepositions
d.collectingdataonjobactivities
e.developingajobdescriptionandjobspecification
12.Reviewingrelevantbackgroundinformationsuchasorganizationcharts,processcharts,andjobdescriptionsisthe________stepindoingajobanalysis.
13.Thesecondstepinconductingajobanalysisis________.
14.
Selectingrepresentativepositionstouseinthejobanalysisisthe________stepintheprocess.
p.128)
15.Thethirdstepinconductingajobanalysisis________.
16.Collectingdataonjobactivities,requiredemployeebehaviors,workingconditions,andhumantraitsandabilitiesneededtoperformthejobisthe________stepinthejobanalysisprocess.
17.Thefourthstepinconductingajobanalysisis________.
18.Verifyingthejobanalysisinformationwiththeworkerperformingthejobandwithhisorherimmediatesupervisoristhe________stepinthejobanalysisprocess.
19.
Thefifthstepinconductingajobanalysisis________.
c.verifyingthejobanalysisinformation
20.Developingajobdescriptionandjobspecificationisthe________stepinthejobanalysisprocess.
a.second
b.third
c.fourth
d.fifth
e.sixth
21.Thefinalstepinconductingajobanalysisis________.
22.A(n)________showstheflowofinputstoandoutputsfromthejobbeinganalyzed.
a.organizationchart
b.processchart
c.valuechain
d.jobpreview
e.jobdescription
23.Whichtermreferstoawrittenstatementthatdescribestheactivitiesandresponsibilitiesofthejob?
a.jobspecification
b.jobanalysis
c.jobreport
d.jobdescription
24.
A________summarizesthepersonalqualities,traits,skills,andbackgroundrequiredforgettingthejobdone.
25.Royall&
Companyemphasizesadesirefordetail-oriented,motivatedemployeeswithstrongsocialskills.ThispartofRoyall&
Company’sjob________.
26.Whichofthefollowingmaybeincludedinajobspecification?
a.personalqualities
b.traits
c.skills
d.requiredbackground
27.Whichofthefollowingmethodsisusedtogatherjobanalysisdata?
a.interviews
b.questionnaires
c.observation
d.alloftheabove
e.noneoftheabove
p.129)
28.Whoisinterviewedbymanagerscollectingjobanalysisdata?
a.individualemployees
b.groupsofemployeeswiththesamejob
c.supervisorswhoknowthejob
29.
Whichofthefollowingisnotanadvantageofusinginterviewstocollectjobanalysisdata?
a.Itissimpletouse.
b.Someinformationmaybeexaggeratedorminimized.
c.Itisquicktocollectinformation.
d.Itcanidentifyuncommon,butimportantactivities.
e.Itcanbeusedtoexplainneedforjobanalysis.
p.130)
30.Interviewsoftenincludequestionsabout________.
a.supervisoryresponsibilities
b.jobduties
c.education
d.experience
31.Inadditiontoidentifyingthespecificdutiesassociatedwithajob,ajobanalysisshouldalsoseektoidentifythe________.
a.lengthoftimeanemployeehasheldtheposition
b.orderofimportance
c.frequencyofoccurrence
e.bandconly
difficult;
p.133)
32.Forwhichofthefollowingjobsisdirectobservationnotrecommendedtocollectdatausedinajobanalysis?
a.assembly-lineworker
b.accountingclerk
c.engineer
d.receptionist
e.salesperson
33.A________isthetimeittakestocompleteajob.
b.workcycle
c.workweek
d.shift
p.136)
34.
Theaveragecycletimeisa(n)________.
a.minute
b.hour
c.day
d.week
e.itdependsonthespecificjob
35.Whenaworkerchangeswhatheorshewouldnormallydobecausetheyarebeingwatched,________hasoccurred.
a.proactivity
b.reactivity
c.cycling
d.diverting
36.Whichtwodatacollectionmethodsarefrequentlyusedtogether?
a.directobservationandinterviewing
b.questionnairesanddirectobservation
c.interviewingandquestionnaires
d.diariesandinterviewing
e.mostareusedindividually
37.Janerecordseveryactivitysheparticipatesinatworkalongwithtimeinalog.Thisapproachtodatacollectionforjobanalysisisbasedon________.
a.diaries
b.interviews
c.directobservation
d.questionnaires
e.supervisorverification
38.Whichofthefollowingisconsideredaqualitativeapproachtojobanalysis?
a.positionanalysisquestionnaire
c.DepartmentofLaborapproach
d.functionaljobanalysis
e.allarequalitativeapproaches
p.137)
39.
Whichofthefollowingisconsideredaquantitativeapproachtojobanalysis?
b.diaries
c.DepartmentofLaborJobAnalysisProcedure
d.directobservation
e.questionnaires
40.Whatformofdatacollectioninvolvesrecordingworkactivitiesinalog?
41.Whichofthefollowingisnotoneofthebasicactivitiesincludedinapositionanalysisquestionnaire?
a.performingskilledactivities
b.beingphysicallyactive
c.operatingequipment
d.processinginformation
e.allareincludedinapositionanalysisquestionnaire
42.The________assignsa