testitemfilech14Word文档格式.docx

testitemfilech14Word文档格式.docx

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c.moralassessment

d.distributiveassessment

e.affectiveattitudejudgment

（a;

3.Ethicsreferstothe_____.

a.basicbeliefsaboutwhatisrightorwrong

b.characteristicvalues,traditions,andbehaviorsacompany’semployeesshare

c.principlesofconductgoverninganindividualorgroup

d.standardsusedbytheorganizationtodecideuponproperconduct

e.standardsofbehavioracceptedbysociety

moderate）

4.Whichofthefollowingisanormativestatement?

a.“Samiswearingabusinesssuitfortoday’smeeting.”

b.“Ourcompanyoffershealthinsuranceforemployeesandtheirfamilies.”

c.“Thebenefitsofferedbythecompanyareexceptionalcomparedtocompetingcompanies.”

d.“Thecompany’srevenuein2004wasapproximately$1.2billion.”

e.“Employeesareeligibletoreceivebenefitsaftera60dayperiod.”

5.Normativejudgmentreferstothe_____.

a.assessmentofwhethersomethingisgoodorbad

6.

Moralityreferstothe_____.

（e;

7.Whichofthefollowingisnotacomponentoforganizationaljustice?

a.distributivejustice

b.proceduraljustice

c.interactionaljustice

d.normativejustice

e.interpersonaljustice

（d;

8.Whichcomponentoforganizationaljusticereferstothefairnessandjusticeofadecision’sresult?

9.Thedistributivejusticecomponentoforganizationaljusticereferstothe_____.

a.fairnessoftheprocessusedtoarriveatadecision

b.mannerinwhichmanagersconducttheirinterpersonaldealingswithemployees

c.fairnessofadecision’sresult

d.thedegreetowhichmanagerstreatemployeeswithdignityasopposedtoabuseordisrespect

e.theextenttowhichadecisionisgoodorbad

10.Whichcomponentoforganizationaljusticereferstothefairnessofaprocess?

（b;

11.

Theproceduraljusticecomponentoforganizationaljusticereferstothe_____.

12.Whichcomponentoforganizationaljusticereferstothemannerinwhichmanagersconducttheirinterpersonaldealingswithemployees?

e.morality

13.Theinteractionaljusticecomponentoforganizationaljusticereferstothe_____.

d.theextenttowhichadecisionisgoodorbad

e.theextenttowhichadecisionisrightorwrong

14.Whichofthefollowingreasonsisreportedascausingethicallapsesinjudgmentamongemployees?

a.meetingschedulingpressures

b.meetingoverlyaggressivefinancialorbusinessobjectives

c.greed

d.meetingpersonalfinancialobligations

e.bothaandb

15._____isthecharacteristicvalues,traditions,andbehaviorsacompany’semployeesshare.

a.Organizationalculture

b.Organizationalclimate

c.Organizationalethics

d.Organizationaljustice

e.Nationalculture

16.

Organizationalculturereferstothe_____.

17.Avaluerefersto_____.

a.abasicbeliefaboutwhatisrightorwrong

18.Johnson&

Johnsonhasacorporateethicscodethatstates“Webelieveourfirstresponsibilityistothedoctors,nursesandpatients,tomothersandfathersandallotherswhouseourproductsandservices.”Thisisanexampleof_____.

a.providingphysicalsupport

b.usingstories

c.organizingceremonies

d.clarifyingexpectations

e.usingsymbols

19.Whenacompanyrewardsemployeeswhobehaveethicallyusingthefirm’sincentiveplanandappraisalsystem,theyare_____toencourageethicalbehavior.

20.Underwhichofthefollowingscenarios,wouldaformalproceduresuchaselectioninterviewbeconsideredunfair?

a.itfocusesonjob-relatedcriteria

b.itprovidesanopportunitytodemonstratecompetence

c.ithasabuilt-inappealprocess

d.itisusedconsistently

e.itfocusesonpersonalityissues

difficult）

21.

Jinisgoingthroughherannualappraisalprocess.Hersupervisorfollowsastandardappraisalformthatshebelievesisconsistentlyappliedtoallemployees.However,theappraisalseemsunfairtoherbecausehersupervisorissorudeandharsh.Shehasjudgedtheappraisalprocessasunfairbasedonanassessmentof_____.

c.equity

d.interpersonaljustice

e.alloftheabove

22.Underwhichofthefollowingcircumstanceswouldaninterviewusedforselectionpurposesbeperceivedasunfair?

a.two-waycommunicationisused

b.applicantisgivenanopportunitytodisplayskills

c.feedbackisprovided

d.apersonalitytestisadministered

e.alloftheabovesuggestafairinterview

23.Ethicstrainingcanbeaccomplishedvia_____.

a.new-hireorientation

b.annualrefreshertraining

c.policymanuals

d.employeehandbooks

24.Whenanemployerinvolvesindividualsindecisionsthataffectthemandallowsthemtorefutethemeritsofothers’ideas,theemployerisenhancingtheperceivedfairnessofthesituationvia_____.

a.expectationclarity

b.engagement

c.friendliness

d.explanation

e.reason

25.Whenanemployerensuresthateveryoneinvolvedunderstandwhyandhowfinaldecisionsaremade,theemployerisenhancingtheperceivedfairnessofthesituationvia_____.

26.Whenanemployerinformseveryoneofthestandardsforjudgingperformanceandthepenaltiesforfailureupfront,theemployerisenhancingtheperceivedfairnessofthesituationvia_____.

27.Employerscanfacilitatetwo-waycommunicationbyusing_____.

a.hotlines

b.opinionsurveys

c.suggestionboxes

d.alloftheabove

e.noneoftheabove

28.Thepurposeof_____istoencourageemployeestoadheretorulesandregulationsatwork.

a.ethics

c.discipline

d.morality

e.engagement

29._____aretoanorganizationwhatlawsaretosociety.

a.Norms

b.Rules

c.Ethics

d.Morals

e.Codesofethics

30.Inwhichorganizationaldocumentareanorganization’srulesandregulationsusuallystated?

a.employeehandbook

b.codeofethics

c.sexualharassmenttrainingguide

d.incorporationpapers

e.humanresourcepolicymanual

31.

Themostdrasticstepamanagercantakeinresponsetoanemployeeoffenseis_____.

a.oralwarning

b.writtenwarning

c.warningdocumentedinemployeefile

d.timeoffwithoutpay

e.dismissal

32.The“terminateatwill”ruleguidingtheemploymentrelationshiphastraditionallymeantthat_____.

a.anemployeecanresignforanyreason

b.anemployercanfireanemployeeforanyreason

c.contractsdonotholdanyrealmeaninginacourtbattle

d.aclientcanendaworkingrelationshipwithaserviceproviderforanyreason

33.Allofthefollowingarereasonablebasesfordismissalexcept_____.

a.unsatisfactoryperformance

b.whistleblowing

c.misconduct

d.lackofqualificationsforjob

e.changedrequirementsofjob

34.Whichofthebasesfordismissalisdefinedasthepersistentfailuretoperformassigneddutiesortomeetprescribedstandardsonthejob?

c