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1、c. moral assessmentd. distributive assessmente. affective attitude judgment（a;3. Ethics refers to the _.a. basic beliefs about what is right or wrongb. characteristic values, traditions, and behaviors a companys employees sharec. principles of conduct governing an individual or groupd. standards use

2、d by the organization to decide upon proper conducte. standards of behavior accepted by society moderate）4. Which of the following is a normative statement?a. “Sam is wearing a business suit for todays meeting.”b. “Our company offers health insurance for employees and their families.”c. “The benefit

3、s offered by the company are exceptional compared to competing companies.”d. “The companys revenue in 2004 was approximately $1.2 billion.”e. “Employees are eligible to receive benefits after a 60 day period.”5. Normative judgment refers to the _.a. assessment of whether something is good or bad6. M

4、orality refers to the _.（e;7. Which of the following is not a component of organizational justice? a. distributive justiceb. procedural justicec. interactional justiced. normative justicee. interpersonal justice（d;8. Which component of organizational justice refers to the fairness and justice of a d

5、ecisions result?9. The distributive justice component of organizational justice refers to the _.a. fairness of the process used to arrive at a decisionb. manner in which managers conduct their interpersonal dealings with employeesc. fairness of a decisions resultd. the degree to which managers treat

6、 employees with dignity as opposed to abuse or disrespecte. the extent to which a decision is good or bad10. Which component of organizational justice refers to the fairness of a process?（b;11. The procedural justice component of organizational justice refers to the _.12. Which component of organiza

7、tional justice refers to the manner in which managers conduct their interpersonal dealings with employees?e. morality13. The interactional justice component of organizational justice refers to the _.d. the extent to which a decision is good or bade. the extent to which a decision is right or wrong14

8、. Which of the following reasons is reported as causing ethical lapses in judgment among employees?a. meeting scheduling pressuresb. meeting overly aggressive financial or business objectivesc. greedd. meeting personal financial obligationse. both a and b15. _ is the characteristic values, tradition

9、s, and behaviors a companys employees share.a. Organizational cultureb. Organizational climatec. Organizational ethicsd. Organizational justicee. National culture16. Organizational culture refers to the _.17. A value refers to _.a. a basic belief about what is right or wrong18. Johnson & Johnson has

10、 a corporate ethics code that states “We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services.” This is an example of _. a. providing physical supportb. using storiesc. organizing ceremoniesd. clarifying expe

11、ctationse. using symbols19. When a company rewards employees who behave ethically using the firms incentive plan and appraisal system, they are _ to encourage ethical behavior.20. Under which of the following scenarios, would a formal procedure such a selection interview be considered unfair?a. it f

12、ocuses on job-related criteriab. it provides an opportunity to demonstrate competencec. it has a built-in appeal processd. it is used consistentlye. it focuses on personality issues difficult）21. Jin is going through her annual appraisal process. Her supervisor follows a standard appraisal form that

13、 she believes is consistently applied to all employees. However, the appraisal seems unfair to her because her supervisor is so rude and harsh. She has judged the appraisal process as unfair based on an assessment of _.c. equity d. interpersonal justicee. all of the above22. Under which of the follo

14、wing circumstances would an interview used for selection purposes be perceived as unfair?a. two-way communication is usedb. applicant is given an opportunity to display skillsc. feedback is providedd. a personality test is administerede. all of the above suggest a fair interview23. Ethics training c

15、an be accomplished via _.a. new-hire orientationb. annual refresher trainingc. policy manualsd. employee handbooks24. When an employer involves individuals in decisions that affect them and allows them to refute the merits of others ideas, the employer is enhancing the perceived fairness of the situ

16、ation via _.a. expectation clarityb. engagementc. friendlinessd. explanatione. reason25. When an employer ensures that everyone involved understand why and how final decisions are made, the employer is enhancing the perceived fairness of the situation via _.26. When an employer informs everyone of t

17、he standards for judging performance and the penalties for failure up front, the employer is enhancing the perceived fairness of the situation via _.27. Employers can facilitate two-way communication by using _.a. hotlinesb. opinion surveysc. suggestion boxesd. all of the abovee. none of the above28

18、. The purpose of _ is to encourage employees to adhere to rules and regulations at work.a. ethicsc. disciplined. moralitye. engagement29. _ are to an organization what laws are to society.a. Normsb. Rulesc. Ethicsd. Moralse. Codes of ethics30. In which organizational document are an organizations ru

19、les and regulations usually stated?a. employee handbookb. code of ethicsc. sexual harassment training guided. incorporation paperse. human resource policy manual31. The most drastic step a manager can take in response to an employee offense is _.a. oral warningb. written warningc. warning documented

20、 in employee filed. time off without paye. dismissal32. The “terminate at will” rule guiding the employment relationship has traditionally meant that _.a. an employee can resign for any reason b. an employer can fire an employee for any reasonc. contracts do not hold any real meaning in a court batt

21、led. a client can end a working relationship with a service provider for any reason33. All of the following are reasonable bases for dismissal except _.a. unsatisfactory performanceb. whistle blowingc. misconductd. lack of qualifications for jobe. changed requirements of job34. Which of the bases for dismissal is defined as the persistent failure to perform assigned duties or to meet prescribed standards on the job?c