人力资源第四章习题5328Word文档下载推荐.docx

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人力资源第四章习题5328Word文档下载推荐.docx

d.jobcontext

e.performancestandards

(a;

3.Whichofthefollowingtypesofinformationcanbecollectedviaajobanalysis?

a.workactivities

b.humanbehaviors

c.performancestandards

e.alloftheabove

(e;

moderate;

4.Informationregardingjobdemandssuchasliftingweightsorwalkinglongdistancesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

c.machines,tools,equipment,andworkaids

d.performancestandards

e.jobcontext

(b;

64

5.Informationregardinghow,why,andwhenaworkerperformseachactivityisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

6.Informationregardingthequantityorqualitylevelsforeachjobdutyisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

(d;

7.Informationregardingjob-relatedknowledgeorskillsandrequiredpersonalattributesisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

c.humanrequirements

8.Informationregardingmatterssuchasphysicalworkingconditionsandworkscheduleisincludedintheinformationabout________anHRspecialistmaycollectduringajobanalysis.

65

9.Thereare________stepsindoingajobanalysis.

a.three

b.four

c.five

d.six

e.ten

p.127)

10.Decidinghowtousetheresultinginformationisthe________stepindoingajobanalysis.

a.first

b.second

c.third

d.fourth

e.fifth

11.Thefirststepinconductingajobanalysisis________.

a.decidinghowtousetheinformation

b.reviewingrelevantbackgroundinformation

c.selectingrepresentativepositions

d.collectingdataonjobactivities

e.developingajobdescriptionandjobspecification(a;

12.Reviewingrelevantbackgroundinformationsuchasorganizationcharts,processcharts,andjobdescriptionsisthe________stepindoingajobanalysis.

13.Thesecondstepinconductingajobanalysisis________.

e.developingajobdescriptionandjobspecification

66

14.Selectingrepresentativepositionstouseinthejobanalysisisthe

________stepintheprocess.

p.128)

15.Thethirdstepinconductingajobanalysisis________.

e.developingajobdescriptionandjobspecification(c;

16.Collectingdataonjobactivities,requiredemployeebehaviors,workingconditions,andhumantraitsandabilitiesneededtoperformthejobisthe

________stepinthejobanalysisprocess.

17.Thefourthstepinconductingajobanalysisis________.

18.Verifyingthejobanalysisinformationwiththeworkerperformingthejobandwithhisorherimmediatesupervisoristhe________stepinthejobanalysisprocess.

67

19.Thefifthstepinconductingajobanalysisis________.

c.verifyingthejobanalysisinformation

20.Developingajobdescriptionandjobspecificationisthe________stepinthejobanalysisprocess.

a.second

b.third

c.fourth

d.fifth

e.sixth

21.Thefinalstepinconductingajobanalysisis________.

e.developingajobdescriptionandjobspecification(e;

22.A(n)________showstheflowofinputstoandoutputsfromthejobbeinganalyzed.

a.organizationchart

b.processchart

c.valuechain

d.jobpreview

e.jobdescription

23.Whichtermreferstoawrittenstatementthatdescribestheactivitiesandresponsibilitiesofthejob?

a.jobspecification

b.jobanalysis

c.jobreport

d.jobdescription

68

24.A________summarizesthepersonalqualities,traits,skills,andbackgroundrequiredforgettingthejobdone.

25.Royall&

Companyemphasizesadesirefordetail-oriented,motivated

employeeswithstrongsocialskills.ThispartofRoyall&

Company’sjo

________.

26.Whichofthefollowingmaybeincludedinajobspecification?

a.personalqualities

b.traits

c.skills

d.requiredbackground

27.Whichofthefollowingmethodsisusedtogatherjobanalysisdata?

a.interviews

b.questionnaires

c.observation

d.alloftheabove

e.noneoftheabove

p.129)

28.Whoisinterviewedbymanagerscollectingjobanalysisdata?

a.individualemployees

b.groupsofemployeeswiththesamejob

c.supervisorswhoknowthejob

69

29.Whichofthefollowingisnotanadvantageofusinginterviewstocollectjobanalysisdata?

a.Itissimpletouse.

b.Someinformationmaybeexaggeratedorminimized.

c.Itisquicktocollectinformation.

d.Itcanidentifyuncommon,butimportantactivities.

e.Itcanbeusedtoexplainneedforjobanalysis.

p.130)

30.Interviewsoftenincludequestionsabout________.

a.supervisoryresponsibilities

b.jobduties

c.education

d.experience

31.Inadditiontoidentifyingthespecificdutiesassociatedwithajob,ajobanalysisshouldalsoseektoidentifythe________.

a.lengthoftimeanemployeehasheldtheposition

b.orderofimportance

c.frequencyofoccurrence

e.bandconly

difficult;

p.133)

32.Forwhichofthefollowingjobsisdirectobservationnotrecommendedtocollectdatausedinajobanalysis?

a.assembly-lineworker

b.accountingclerk

c.engineer

d.receptionist

e.salesperson

33.A________isthetimeittakestocompleteajob.

b.workcycle

c.workweek

d.shift

p.136)

70

34.Theaveragecycletimeisa(n)________.

a.minute

b.hour

c.day

d.week

e.itdependsonthespecificjob

35.Whenaworkerchangeswhatheorshewouldnormallydobecausetheyarebeingwatched,________hasoccurred.

a.proactivity

b.reactivity

c.cycling

d.diverting

36.Whichtwodatacollectionmethodsarefrequentlyusedtogether?

a.directobservationandinterviewing

b.questionnairesanddirectobservation

c.interviewingandquestionnaires

d.diariesandinterviewing

e.mostareusedindividually

37.Janerecordseveryactivitysheparticipatesinatworkalongwithtimeinalog.Thisapproachtodatacollectionforjobanalysisisbasedon________.

a.diaries

b.interviews

c.directobservation

d.questionnaires

e.supervisorverification

38.Whichofthefollowingisconsideredaqualitativeapproachtojobanalysis?

a.positionanalysisquestionnaire

c.DepartmentofLaborapproach

d.functionaljobanalysis

e.allarequalitativeapproaches

p.137)

71

39.Whichofthefollowingisconsideredaquantitativeapproachtojobanalysis?

b.diaries

c.DepartmentofLaborJobAnalysisProcedure

d.directobservation

e.questionnaires

40.Whatformofdatacollectioninvolvesrecordingworkactivitiesinalog?

c.directobserva

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