Japan日本的礼仪风俗Word文档下载推荐.docx
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Thenailthatsticksupgetshitwiththehammer"
whenconsideringyourchoicesforattireinJapan.
Avoidusinglargehandgestures,unusualfacialexpressionsandanydramaticmovements.TheJapanesedonottalkwiththeirhandsandtodosocoulddistractyourhost.
Avoidthe"
OK"
sign;
inJapanitmeansmoney.
Pointinginnotacceptable.
Donoblowyournoseinpublic
Personalspaceisvalued.BecausetheJapaneseliveinsuchadenselypopulatedarea,theyvaluetheirpersonalspace.
Asmilecanhavedoublemeaning.Itcanexpresseitherjoyordispleasure.Usecautionwithyourfacialexpressions.Theycanbeeasilymisunderstood.
TheJapanesearenotuncomfortablewithsilence.Theyuseittotheiradvantageinmanysituations.Allowyourhosttositinsilence.
Behavior?
Thewordfortoastingiskampai,pronounced'
kahm-pie'
.Whentoastingtheglassisneverleftunfilled.DrinkingisanimportantpartofJapaneseculture.Itisawaytorelievebusinessstress.
Neverpouradrinkyourself;
alwaysallowsomeoneelsetodoitforyou.
Mostbusinessentertainingisdoneinrestaurantsorbarsafterbusinesshours.Ofteninkaraokeor"
hostessbars."
Businesswomenshouldnotattend"
Letthehostorderthemealandpay.Businessmaybediscussedatdinnerduringtheseevents.
Japaneserarelyentertaininthehome.IfyouareinvitedtothehomeofyourJapanesehost,consideritagreathonoranddisplayatremendousamountofappreciation.
Ifyouareinvitedtoasocialevent,punctualityisnotexpected.Itisthecustomtobe"
fashionablylate."
Ifyoudotakeyourhostoutinsistuponpaying.TheJapanesewillrefusebutinsist.TheywillpreferthatyouchooseaWestern-stylerestaurantwhenentertainthem.
Keyphrasestolearnare"
itadakimasu"
atthebeginningofdinner,and"
gochisou-sama-deshita"
attheend.Itispoliteusethesephraseanditwillshowyouhostthatyouhaveenjoyedthemeal.
"
Sumimasen"
(excuse-me)isaveryusefultermtoaddtoyourvocabularyalongwiththephrase"
kekkodesu"
(I'
vehadenough).
Itisperfectlyacceptabletoslurpyournoodles.Doingsowillexhibityourenjoymentofyourfood.Todootherwise,indicatesthatyourmealwasnotapleasantone.
Donotopenlydisplaymoney.ItisraretoseeitgivenfrompersontopersoninJapan.Itisimportanttouseanenvelopetopassmoney.
InAsiathenumber14isbadluck,becauseinJapaneseitsoundsliketheword‘shuh-shuh’,whichsoundslikethewordfordeath.
Tippingisnotexpected.
Giftgivingisveryimportantbothbusinessandpersonalgifts-Seesection.
Styleistantamount.Thegiftitselfisoflittleimportance,theceremonysurroundingitisveryimportant.
Alwayswrapgifts.Theselectionofthewrappingpaperiscritical.Donotgiveanythingwrappedinwhiteasitsymbolizesdeath.Donotusebrightcolorsorbowstowrapthegift.Itisbettertohavethehotelorthestorewrapthegifttoensurethatitisappropriate.
Donotsurprisetherecipientwiththegift.Giveyourhostsomewarningduringtheeveningthatyouintendtogivethemapresent.
Givethegiftwithbothhandsandacceptgiftswithhands.
Generally,giftswillnotbeopenedinyourpresence.Ifyourhostinsistthatyouopenthegiftdosogingerly.Theytakeprideingiftwrapping,showthatyouappreciationtheeffort.
Donotgivegiftsinoddnumberorthenumberfour,asoddnumbersarebadluckandfoursoundslikethewordfordeathinJapanese.
Giftsshouldbegivenattheendofavisit.
Donotadmireanythingbelongingtoyourhosttooclosely.TheJapanesestrivetoplease;
youmayberewardedforyouradmiration.
ThemostpopulargiftgivingoccasionsinJapanareoseibo,whichfallsattheendoftheyearandO-chugenwhichfallsduringthemiddleoftheyear.
Goodgiftideasincludetopchoicebeef,fruitandalcoholsuchasbrandy,qualitywhiskeyandBourbonalongwithexcellentwines.Theyalsoappreciategiftsfromhigh-enddepartmentstoreslikeSaksandNeimanMarcus.
TheJapanesefrownonopendisplaysofaffection.Theydonottouchinpublic.Itishighlyinappropriatetotouchsomeoneoftheoppositesexinpublic.
Communications?
InJapan,businesscardsarecalledmeishi.Japanesegiveandreceivemeishiwithbothhands.ItshouldbeprintedinyourhomelanguageononesideandJapaneseontheother.PresentthecardwiththeJapaneselanguagesideup.
Thecardwillcontainthenameandtitlealongwiththecompanyname,addressandtelephonenumberofthebusinessman.InJapan,businessmenarecall"
sarariman."
Asararimanwhodoesnothavea
Takespecialcareinhandlingcardsthataregiventoyou.Donotwriteonthecard.Donotputthecardinyoupocketorwallet,aseitheroftheseactionswillbeviewedasdefacingordisrespectingthebusinesscard.Uponreceiptofthecard,itisimportanttomakeaphotocopyofthenameandtitleoftheindividualinyourmind.Examinethecardcarefullyasashowofrespect.
Inabusinesssituation,businesscannotbeginuntilthemeishiexchangeprocessiscomplete.
Thecustomarygreetingisthebow.However,someJapanesemaygreetyouwithahandshake,albeitaweakone.Donotmisinterpretaweakhandshakeasanindicationofcharacter.
Ifyouaregreetedwithabow,returnwithabowaslowastheoneyoureceived.Howlowyoubowdeterminesthestatusoftherelationshipbetweenyouandtheotherindividual.Whenyoubowkeepyoureyeslowandyourpalmsflatnexttoyourthighs.Thebusinesscardshouldbegivenafterthebow.Thisisveryimportanttoremember.
Inintroductionsusetheperson’slastnameplusthewordsanwhichmeansMr.orMs.TheJapaneseprefertouselastnames.Donotrequestthattheycallyoubyyourfirstnameonly.Ifyouareuncertainaboutthepronunciationofaname,askforassistance.
UnderstandthattheJapaneseprefernottousethewordno.Ifyouaskaquestiontheymaysimplyrespondwithayesbutclearlymeanno.Understandingthisiscriticalinthenegotiationprocess.
InAsiathenumber4isbadluck,becauseinJapaneseitsoundsliketheword‘shuh-shuh’,whichsoundslikethewordfordeath.
DressEtiquette
.?
Businessattireisconservative.
Menshouldweardark-coloured,conservativebusinesssuits.
Womenshoulddressconservatively.
BodyLanguage
1.?
Japanesepeopleprefernottostandclosetoothers.
2.?
Tryandavoidtouchingothers.
3.?
Donottakeasmileasbeingasignalofhappiness,theJapanesesmilewhenmad,embarrassed,sadordisappointed.
4.?
Whilesitting,don’tshowthebottomofyourshoes.
5.?
Itisrudetotalktosomeonewhenleavingyourhandsinyourpockets.
6.?
Putyourhandinfrontofyourface.Makesureyourpalmisfacingtowardsyourface.Thenwaveitbackandforth,thisisapolitewaytoanswer“no”or“Idon’tknow”toacompliment.
7.?
Itisconsideredrudetostareatsomeone.Eyecontactisn’tpolite.
8.?
Don’tleanagainstanything,achair,awall,adoor,etc…
9.?
Whenvisitingsomeone,sittowardstheedgetoshowproperrespectandleaningbackmeanscloseness(suchasachildhoodfriend).
BusinessNegotiation
TheJapanesearenon-confrontational.
Theyhaveadifficulttimesaying'
no'
soyoumustbevigilantatobservingtheirnon-verbalcommunication.
Itisbesttophrasequestionssothattheycanansweryes.Forexample,doyoudisagreewiththisGroupdecision-makingandconsensusareimportant.
Writtencontractsarerequired.
TheJapaneseoftenremainsilentforlongperiodsoftime.BepatientandtrytoworkoutifyourJapanesecolleagueshaveunderstoodwhatwassaid.
Japanesepreferbroadagreementsandmutualunderstandingsothatwhenproblemsarisetheycanbehandledflexibly.
UsingaJapaneselawyerisseenasagestureofgoodwill.NotethatJapaneselawyersarequitedifferentfromWesternlawyersastheyaremuchmorefunctionary.
Neverloseyourtemperorraiseyourvoiceduringnegotiations.
SomeJapaneseclosetheireyeswhentheywanttolistenintently.
TheJapaneseseldomgrantconcession.Theyexpectbothpartiestocometothetablewiththeirbestoffer.
TheJapanesedonotseecontractsasfinalagreementssotheycanberenegotiated.
DiningEtiquette
OntherareoccasionyouareinvitedtoaJapanesehouse:
Removeyourshoesbeforeenteringandputontheslippersleftatthedoorway.
Leaveyourshoespointingawayfromthedoorwayyouareabouttowalkthrough.
Arriveontimeornomorethan5minuteslateifinvitedfordinner.
Ifinvitedtoalargesocialgathering,arrivingalittlebitlaterthantheinvitationisacceptable,althoughpunctualityisalwaysappreciated.
Unlessyouhavebeentoldtheeventiscasual,dressasifyouweregoingintotheoffice.
Ifyoumustgotothetoilet,putonthetoiletslippersandremovethemwhenyouarefinished.
Meetin