完整版电大商务交际英语参考答案文档格式.docx

完整版电大商务交际英语参考答案文档格式.docx

《完整版电大商务交际英语参考答案文档格式.docx》由会员分享，可在线阅读，更多相关《完整版电大商务交际英语参考答案文档格式.docx（18页珍藏版）》请在冰豆网上搜索。

Toobtaininformation.

D.Topracticeusinglanguageaccurately.

E773347

D

3.{

Ifverbalandnon-verbalsymbolsinthesender’smessageconflict,receivers

generally________.

believethenon-verbalsymbolsovertheverbalsymbols

B.believetheverbalsymbolsoverthenon-verbalsymbols

don’tknowwhichtobelieve

D.{believeboththeverbalandnon-verbalsymbols

E773348

4.Tocommunicateeffectively,thesendermust________.

useaudienceanalysis,examinethemessage’senvironment,encourageandinterpretfeedback

B.useaudienceanalysis,readandlisteneffectively

useaudienceanalysisandovercomeexternalandinternalbarriersto

communicate

speakandwriteclearly,anduseproperequipment

E773354

C

5.Whencommunicatingwithotherpeople,rememberthateveryonewantstofeel________.

admiredandcaredfor

B.understoodandimportant

important,competent,andadmired

valued,respected,andunderstood

E773356

6.Whichofthefollowingstatementsaboutbodylanguageistrue?

Peoplefromdifferentculturesinterpretbodylanguageindifferentways.

B.Basicbodylanguageisuniversal;

itmeansthesametoallpeople.

Facialexpressionsareuniversal,butgesturesarelessso.

Friendlybodylanguageisallthesame;

unfriendlyorthreateninggestures

vary.

E773359

7.Whichofthefollowingisareceiver-orientedstatement?

IgrantyourrequestforvacationfromtheweekofAugust14th.

Ourcompanyworkshardtomeettheneedsofourcustomers.

Asourguest,youwillreceivetheattentionthatyoudeserve.

Wemakeeveryefforttoserveourclientsefficientlyandattheir

convenience.

E773361

8.WhichofthefollowingisNOTincludedinthecommonabusesofmemos?

Writtentoofrequently.

Writtentogainattention.

Writtentoexpressonemainidea.

Writtenbyacommittee.

E773365

9.{

Accordingtothecoursebook,whichofthefollowingstatementsisNOTtrue

inlettersthatcontainneutralorpositivemessages?

Theendingshouldbefriendly,courteousandpersonable.

Themainideacanbepresentedattheend.

Supportinginformationshouldbepresentedasmuchaspossible.

Moreinformationshouldbepresentedlater.

E773366

B

10.{

—Hello,Sally.How’severything?

—.

A.Goodforyou

Oh,Iagree

C.That’sright

Justso-so

E773368

11.{

—Excuseme,wouldyoulendmeyourcalculator?

A.Certainly.Hereyouare

Pleasedon’tmentionit

C.It’snothing

Yes,Ihaveahand

E773383

12.{

—Idon’tlikethespotsprogramsonSundays.

A.SodoIB.NeitherdoIC.SoamI

D.{NeitheramI

E773385

13.{

—What’stheproblem,Harry?

A.Noproblem

Notroubleatall

C.Thankyouforaskingmeaboutit

Ican’trememberwhereIleftmyglasses

E773387

14.{

—WhatkindofTVprogramdoyoulikebest?

A.Ilikethemverymuch

B.Ionlywatchthematweekend

C.It’shardtosay,actually

D.I’mtoobusytosay

E773390

15.{

--CouldyoutellmewhereMr.Lakeis?

--_________________.

A.FromEngland

B.Attheoffice

C.He’sworking

D.He’sverybusy

E773391

16.{

--MayIhelpyou,madam?

--______________.

}A.Sorry,Ihavenoidea

Yes,Iknowwhattobuy

C.You’dbettergivemeahand

Yes,I’dlike2kilosoforanges

E773393

17.{

--Hello,couldIspeaktoDonplease?

--______________?

A.Whoareyou

What’stheproblem

C.AreyouJane

Who’sspeaking?

E773394

18.{

--Whatwouldyoulike,teaorcoffee?

A.Yes,Iwould

B.Coffee,please

C.Yes,please

D.It’sverynice

E773395

19.{

--Whataboutgoingforawalk?

--_______________.

A.Whynot?

Agoodidea

That’sallright

C.So,doI

D.{Walkingisgoodtoyou

E773396

20.{

Theprimaryparticipantsinthecommunicationprocessaresendersand

receivers.

E773422

正确

判断题

21.Allbusinessmessagesshouldpromotegoodwill.

E773425

22.{

Onceyourunyourwordprocessor’sspellchecker,yourwritingwillbefree

ofspellingerrors.

E773426

错误

23.Alettercontainsbothverbalandnonverbalsymbols.

E773427

24.Whenconversingwithacoworker,thedistancebetweenthetwoofyousendsanonverbalmessage.

E773428

25.{

Thewordspoliceofficer,technicianandserverareallneutral,or

unbiased.

E773429

26.{

Audienceanalysisshouldbeamajortoolfortheeffectivesendersof

messages.

E773430

27.{

Ifaworkteamisgoingtobeeffective,itisusuallyeffectivefromthe

veryfirstmeeting.

E773431

28.{

Toovercomediversityintheworkplace,thebestplanistooverlook

difference.

E773432

29.{

Proofreadingthehardcopy,evenafterproofingonscreen,ensuresthe

accuracyofadocument.

E773433

30.{

Completemessagescontainavarietyofsentencetypes.Youwillholdyourreaders’attentionifyouvarythelengthandstructureofyoursentencesaswellasthestructureofyourparagraphs.

Itisbesttokeepsentencesat20wordsorless.Atthesametime,itaddsinteresttohavesomenoticeablyshortsentences—perhaps10wordsorevenfewer.Usingsentencesofdifferentlengthskeepsyourwritingfromfeelingchoppyormonotonous.Asyouvarysentencelength,yoursentencestructurenaturallyvariesaswell.Alternatesimplesentenceswithcompoundandcomplexsentences.

Varyingparagraphlengthalsokeepsyourwritingfrombeingchoppy.We’vealreadysaidthattheopeningandclosingparagraphsofamessageshouldberelativelyshort.Whenwritingyourmiddleparagraphsplanthemsothattheyaverageaboutsixoreightlineslong.Mixinashort,two-orthree-lineparagraphsometimestoaddinterest.Ashortparagraphalsoisawaytoemphasizeanimportantpoint.

E773397

阅读理解

1.Itisadvisabletokeeptheaveragelengthofasentenceat______.

morethan20words.

B.{notmorethan20words.

10wordsorfewer.

E773398

2.Thewordchoppyinthepassagemeans______.

shortirregularwaves

cutintopieces

short,brokenandslightlyrough.

E773406

3.Accordingtothelastparagraph,______.

thelengthofallparagraphsshouldbethesame

themiddleparagraphsshouldbeshorterthanthebeginningandendingones

themiddleparagraphsshouldbelongerthanthebeginningandendingones

E773407

4.Whenyouwritesentencesofdifferentlengths,______.

thestructureofthesentenceswillalsobedifferent

theywillhavethesamestructure

yourvariationwillhavenoeffectonthesentencestructure

}试题编号:

E773409答案:

5.Inthefollowingstatements,whichistrueaboutashortparagraph?

Itislessimportantthanalongparagraph.

Itcanbeusedtoexpressemphasis.

Youhavetoputashortparagraphafterseveralshortparagraphs.

E773411

[结束子试题]:

31.{

Althoughlanguageisanimportantpartofcommunication,communicationisnotsimplyamatterofunderstandingandspeakingalanguage.Itinvolvestransmittinganideaandunderstandingsomeoneelse’sidea.PeoplefromdifferentculturesthinkdifferentlyaboutvariousissuesthandoNorthAmericans.TheabilityofaNorthAmericantospeakinthreedifferentlanguagesstillmaynotenablehimorhertounderstandtheissuesfromtheviewpointofthosefromanotherculture.

Cross-culturalcommunicationdiffersfromthemorefamiliarwithin-culturecommunicationsituationsinthattherearesystemicdifferencesintheassumptionsmadebypeopleofdifferentcultures.Beingawareofandunderstandingthesedifferentassumptionscanhelpimprovecommunicationandrelationships.

Themajorproblemsofinterculturalcommunicationoccurinperceptionandinattributionofmeaning.Communicationisdefinedasa“dynamicprocesswherebyhumanbehavior,bothverbalandnonverbal,isperceivedandrespondedto.”Peoplerespondaccordingtotheirperceptions,notnecessarilyaccordingtowhatthetransmitterbelievesheorsheiscommunicating.Thisisaninteractiveprocess.

E773412

[开始子试题]:

1.PeoplefromdifferentculturesthinkdifferentlyaboutvariousissuesthandoNorthAmericans.Thissentencemeans______.

OtherpeoplehavedeeperunderstandingthantheNorthAmericans.

B.OtherpeopleunderstandmoreissuesthantheNorthAmericans.

OtherpeoplemayunderstandthingsinawaydifferentfromthatoftheNorthAmericans.

E77341