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Verbalcommunicationisdefinedasspokencommunication,includingtheuseofwordsandintonationtoconveymeaning.Ontheotherhand,non-verbalcommunicationis“silent”communication,includingtheuseofgestures,postures,position,eyecontact,facialexpressions,andconversationaldistance.
Aninvestigationintothefunctionsofverbalandnon-verbalcommunicationshows:
thetotalimpact=7%verbalfeeling+38%vocalfeeling+55%facialexpressions.
Thisresultreflectstheimportantroleofnonverbalcommunicationindailycommunication.AsDavidAbercrombiesaid:
“Wecanspeakinvocalorgans,butwecanusenonverbalgesturetocommunicate.”
Asonemeansofnonverbalcommunication,bodylanguageisthemostnaturalpartofnon-verbalcommunicationanditplaysanimportantroleinnon-verbalcommunication.Justlikeverballanguage,bodylanguageisalsothecarrierandcontainerofculture.Thesamebodylanguageintwocultureshasdifferentmeaning,sostudyingthecultureanddifferencesofbodylanguageincross-culturecommunicationisveryimportant.
1.1NonverbalCommunicationandBodyLanguage
“Nonverbalcommunicationisaprocessinwhichcommunicatorsusethenaturalfeaturesoftheirbodiestodeliverinformationandexpressspecificmeaninginstinctivelytotheothercommunicator.”(Guanyanxiang,2004,p90)Thestudyofnonverbalcommunicationcoversthreemajorparts:
proxemics,kinesicsorbodylanguage,andparalanguage.Kinesicsisalsocalledbodylanguage,whichstudiesthemeaningsofthemovementofallpartsofbodyanditincludesmanynonverbalbehaviorsuchaseyelanguage,gestures,postures,facialexpressions,touchandsoon.InWebster’sNewDictionary,kinesicsisdefinedas“tosystematicallystudynonverbalbodyaction(suchasblush,eyemovements,etc)andcommunication.”Samovaroncesaysthat“Kinesicsisthesystematicstudyofbodylanguagemovementsandaction,”andthroughthestudy,kinesicsmakestheseactionandbehaviorsformalizedandencoded.HuWenzhongsaysthatspaceandorientation,andseatingarrangementarealsopartsofbodylanguage.(HuWenzhong,1995;
23)CollinsEnglishLanguageDictionarygivesthefollowingdefinition:
Bodylanguageisthewayinwhichyoushowyourfeelingorthoughtstootherpeoplebymeansofthepositionormovementofyourbodyratherthanwords.Thedefinitionofbodylanguageinthispapercanberegardedasoneinawidesense,itincludessigngesture,bodygestures,eyecontact,facialexpressionandtouch.
1.2TheFunctionsofBodyLanguage
Bodylanguageisonemeansofnonverbalcommunication.Itisthemostnaturalpartofnon-verbalcommunicationandithelpsverbalcommunicationachieveeffectivecommunication.Bodylanguagehasthreemajorfunctions:
assisting,substitutingandexpressingorhidingemotionalfeelings.(胡文仲,1998.10)Duringthestudyofcommunication,researchersjustpayattentiontotheverbalcommunicationwithoutpayingattentiontobodylanguage,however,themessageandinformationconveyedbybodylanguageisfarbetterthanwords.Forexample,whenwetellpeoplehowtogettothenearesthospital,wearenotonlytellingthemthedirectionbutalsopointingtothedirectionwithhands.Weoftensuggestthatourtalkisoverbyourtone,eyes,headnoddingandotherbodylanguage.Forexample,themanagerstandsuptoshowtheendoftheinterview.
1.3TheClassificationofBodyLanguage
Bodylanguageistherichestkindofnonverballanguage.Itisestimatedthatmancandomorethan270,000kindsofposturesandactions,whicharemorethanallthesoundstheycanmake.Samovaremploysthetermsbodybehaviortomeanbodylanguage.Hedividesitintoappearance,clothing,bodyaction,facialexpression,eyecontacts,starting,touch,ect.Andheevencollectsparalanguageandshowoffhislanguageintothiscategory.
Tosomeitem,peoplehavereachedanagreementonwhethertheyshouldbelongtothescopeofnonverbalornot.Suchasfigure,smellandsomesignals.Sincebodylanguagecoverstoomanyitems,andtheresearchinthisfieldhasprogressedrapidly,itisnotnecessaryforustomakeanaccuratedefinitiononitsscope.Butstartingfromcross-culturalcommunications,andcombiningwithwhathasbeenachievedbywesternscholars,wecanroughlydividethecategoryofbodylanguageintothreetypes:
thoseoffacialexpression,gestureandaction.Theyoffersupplementaryfunctionstoverballanguage,andsomecanreplaceverballanguageforcommunication,andsomeevenexpressmuchricherideas.
1.4CultureandBodyLanguage
Incross-culturalcommunication,wemustclearlyunderstandnon-verbalcommunicationandtherelationshipbetweencultures.Cultureandthevastmajorityofnon-verbalcommunicationarehandeddownfromgenerationtogenerationandacquiredacquisition,andthelonghistoricalandcultureheritageo