格里芬管理学英文题库组织职能及其答案Word文档格式.docx
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1)Decisionmaking
2)Designingjobs
3)Establishingreportingrelationships
4)Distributingauthorityamongjobs
5)Groupingjobs
3、_____isthedeterminationofanindividual’swork-relatedresponsibilities.
1)Organizationstructure
2)Organizationdesign
3)Jobdesign
4)Departmentalization
5)Delegation
4、Whatjobdesignconcepthasevolvedfromthedivisionoflabor?
1)Jobrotation
2)Jobenlargement
3)Jobspecialization
4)Jobenrichment
5、Jobrotationismosteffectiveasameansofincreasingemployee
1)Motivation.
2)Flexibility.
3)Satisfaction.
4)Creativity.
6、Reducedtrainingcostsareanadvantageofjobenlargement.
1)TRUE
2)FALSE
7、Toimplement__________requiresemployeestohavemorecontrolovertheirjobs.
1)Jobspecialization
2)Jobrotation
3)Jobenlargement
4)Jobenrichment
8、Whichofthefollowingstatementsdescribesspecialization?
1)Specializationalwaysreducestheamountofavailabletransfertime.
2)Withspecialization,workersaremorelikelytobeabsent.
3)Employeetrainingismorecostly.
4)Individualdexteritywillbedecreasedwithspecialization.
5)Automationofproductionprocessesismoredifficultwithspecialization.
9、Anassemblyoperationincludesfourdifferentjobs.Conchitaspendsthreeweeksoneachofthesejobsandthenstartsthecycleoveragainwiththefirstjoboftheoperation.Thisisanexampleofjob
1)Specialization.
2)Rotation.
3)Delegation.
4)Enlargement.
5)Enrichment.
10、Ahmad’soldjobwasdataentryoperator.Hisjobwasredesignedandnowhealsodoesfiling.Thisisanexampleof
1)Jobspecialization.
2)Jobrotation.
3)Jobenrichment.
4)Jobenlargement.
5)Anarrowspanofmanagement.
11、Accordingtothejobcharacteristicsmodel,ajobhascertainlevelsofthefivecorejobcharacteristics.Whichofthefollowingfactorsisusedtoexplainwhydifferentpeopleresponddifferentlytotheirjob?
1)Growth-needstrengths
2)Autonomy
3)Feedbacklevels
4)Skillvariety
5)Taskidentity
12、AtHerrIndustrialagroupofsalesreps,estimators,engineers,andprojectmanagersdecideshoweachnewbidwillbespecifiedanddesigned.Thisisanexampleof
1)Jobenrichment.
2)Jobenlargement.
3)WorkTeams.
4)Jobcharacteristicsapproach.
5)Jobspecialization.
13、Inlargeorganizationsyouwouldexpecttofind_____departmentalization(s).
1)Location
2)Customer
3)Acombinationoftwoormore
4)Functional
5)Product
14、Anadvantageoffunctionaldepartmentalizationis
1)Fasterdecisionmaking.
2)Higherlevelsofexpertise.
3)Morenarrowfocuswithindepartments.
4)Improvedresponsetocustomerneeds.
15、Hospitalshavesectionsdevotedtoseniorcitizens(geriatricwards),children(pediatricwards),cancerpatients(oncologywards),heartpatients(coronaryunits),etc.Fromthisinformationalone,youwouldsaythathospitalsuse_____departmentalization.
1)Product
2)Function
3)Location
4)Customer
5)Sequence
16、Armyofficersuseanexpression“notinmylane,”whichderivesfromthebasicmarksmanshipfunctionofestablishingwhofiresatwhattargets.Theideaistospreadpeopleoverthewholearea,soyoudonotmissanythingandtopreventeveryonefromfiringatthesametarget.Thisisanexampleof
1)Delegation.
2)Departmentalization.
3)Jobrotation.
4)Jobenrichment.
5)Jobdesign.
17、Administrativecostsrisewiththeuseofproductdepartmentalization.
1)TRUE
18、Anappropriatebasisofdepartmentalizationformultinationalcompaniesis
1)Product.
2)Function.
3)Location.
4)Customer.
5)Sequence.
19、Smallorganizationscommonlyusefunctionaldepartmentalization.
20、Anorganizationusuallyusesonlyonebasisofdepartmentalization.
21、Atyourcollegeoruniversity,youcangetadegreeinphilosophy,marketing,English,Spanish,accounting,nursing,education,andsoon.Whatkindofdepartmentalizationisused?
1)Product
2)Location
3)Divisional
4)Sequential
5)Customer
22、Manyexpertsthinkthatbusinessesshouldoperatewithfewerlayersofmanagementratherthanmorelayers.
23、Theprinciplethatrequireseachpersonwithinanorganizationtoreporttoonlyonebossis
1)Thescalarprinciple.
2)Spanofmanagement.
3)Unityofcommand.
4)Centralization.
24、Aconsequenceofflatstructureis
1)Communicationproblems.
2)Highercosts.
3)Additionalmanagerialresponsibilities.
4)Loweremployeemorale.
25、Firmshavemovedfromcentralizationtodecentralizationinordertosp