大学英语六级真题Word下载.docx
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3.呼吁服务行业必须提高服务质量
ALettertotheEditorofaNewspaper
【正确答案】:
DearEditor,
Iamwritingthislettertoappealforbetterqualityofserviceinourdailylife.Thestorydatedbacktothreedaysago:
IboughtinabranchstoreofXinHuaBookshopnearmyschoolanEnglish-Chinesedictionary,whichwassealedinaplasticbag.ButwhenIgothomeandunsealedit,!
foundthatafewpagesofitweremissing.SoIwentbacktothebookstoreandaskedforareplacement.
Buttheshopassistantturnedmedownrudely,sayingthatitwasmyfaulthavingnotfoundoutitspoorqualitybeforebuyingthedictionary.Sheevensuspectedthatthemissingpagesweremyresponsibility.TheresultwasthatIcamebackwiththewretchedcopy,distressed.Thedevelopmentofoursocietycallsforhigh-levelser-viceaswellashigh-qualityproducts.Short-sightedmerchantswillsufferfortheirpoorserviceinthelongruneventhoughtheymightbeabletomakesomeshort-termprofits.
!
nowresorttoyournewspaperinthehopethatyoucanawakentheserviceindustrytotheimportanceofitsqualityimprovementandthatmyembarrassmentwillneverhappentoanybodyelse.
Thankyouforyourattention!
EarnestlyYours,
George
二、ListeningComprehension(SectionA)(共10小题,共10.0分)Inthissection,youwillhear8shortconversationsand2longconversations.Attheendofeachconversation,oneormorequestionswillbeaskedaboutwhatwassaid.Boththeconversationandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmustreadthefourchoicesmarked[A],[B],[C]and[D],anddecidewhichisthebestanswer.ThenmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentre.
ADick'
strousersdon'
tmatchhisjacket.
BDicklooksfunnyinthatyellowjacket.
CThecolorofDick'
sjacketistoodark.
DDickhasbadtasteinclothes.
A
【本题分数】:
1.0分
【答案解析】
[听力原文]
W:
Oh,Dick,youareinablackjacketbutyellowtrousers.It'
sthestrangestcombinationI'
veeverseen.
M:
Iknow.Igotuplateanddressedinahurry.Ididn'
trealizemymistakeuntilIenteredtheoffice.
Q:
WhatdoesthewomanthinkofthewayDick'
sdressed?
第2题
ACallthepolicestation.
BGetthewalletfortheman.
CShowthemanherfamilypictures.
DAsktoseetheman'
sdriver'
slicense.
B
Excuseme,buthasanyoneturnedinabrownleatherwallet?
I'
velostmywallet.Itcontainsmydriver'
slicenseandalsosomefamilypicturesthatareprettyimportanttome.
Oh,yes,wehadawalletbroughtinthismorning.Waitherejustaminute,please.
Whatwillthewomanprobablydo?
第3题
AThetemperatureisnotashighasthemanclaims.
BTheroomwillgetcoolifthemanopensthewindows.
CSheisfollowinginstructionsnottousetheair-conditioning.
DSheisafraidthenewepidemicSARSwillsoonspreadallovertown.
C
Excuseme,Madam.Istheair-conditioningon?
Thisroomisgettingashotasafurnace.
Sorry,sir.AnewepidemiccalledSARSisthreateningusrightnow.Asapreventingmeasure,wearetoldtoletinfreshairbyopeningthewindowsandnottouseair-conditioners.
Whatdoesthewomanmean?
第4题
AShelostalotofweightintwoyears.
BShestoppedexercisingtwoyearsago.
CShehadauniquewayofstayinghealthy.
DShewasneverpersistentinanythingshedid.
Youlookquitedifferentfromwhatyouusedto.
Sure.Istartedexercisingregularly2yearsagoandwentfrom253poundstoahealthy160pounds.Andthat'
stheonlythingIdidnotgiveuphalfway.
Whatdoweknowaboutthewoman?
第5题
AThemanisnotsuitablefortheposition.
BThejobhasbeengiventosomeoneelse.
CShehadreceivedonlyoneapplicationletter.
DTheapplicationarrivedaweekearlierthanexpected.
Iwonderifyoufindmyexperiencerelevanttothejob.
Yes,certainly.Butifonlyyouhadsentinyourapplicationletteraweekearlier!
Whatdoesthewomanimply?
第6题
AHe'
sunwillingtofetchthelaundry.
BHehasalreadypickedupthelaundry.
CHewillgobeforethelaundryisclosed.
DHethinkshismothershouldgettheclothesback.
Shouldn'
tsomeonegoandpickuptheclothesfromthelaundry?
Theywereready3hoursago.
Don'
tlookatme,Mum.
Whatdoestheboymean?
第7题
AAtas