应收账款【外文翻译】Word文档下载推荐.docx
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AccountsReceivableIssues
Formanycompanies,theaccountsreceivableportfolioisitslargestasset.Thus,itdeservesspecialcareandattention.Effectivehandlingoftheportfoliocanaddtothebottomline,whileneglectcancostcompaniesinunseenlosses.
AccountsReceivableStrategiestoEnergizetheBottomLine
Don'
tbesurprisedtofindthebigshotsfromfinancesuddenlylookingoveryourshoulderquestioningthewaysyourcreditdepartmentoperates.Accountsreceivablehasbecomethedarlingofthoseexecutivesdesperatetooptimizeworkingcapitalandimprovetheirbalancesheet.
Here'
saroundupofsomeofthetacticsthathavebeencollectedfromthebestcreditmanagerstosqueezeeverylastcentoutoftheiraccountsreceivableportfolio:
•Haveinvoicesprintedandmailedasquicklyaspossible.Mostcustomersstarttheclocktickingwhentheinvoicearrivesintheiroffices.Thesooneryoucangettheinvoicetothem,thesoonertheywillpayyou.Whilethisstrategywillnotaffectdayssalesoutstanding(DSO),itwillimprovethebottomline.
•Lookforwaystoimproveinvoiceaccuracywithoutdelayingthemaildate.
•Offermorestringenttermswhereappropriateinyourannualcreditreviewsandwithnewcustomers.Considerwhethershortertermsmightbebetterforyoucompany.
•Offerfinancialinducementstocustomerswhoagreetopayyourinvoiceselectronically.
•Ifyouhavenothadalockboxstudyperformedinthelastfewyears,haveonedonetodetermineyouroptimallockboxlocation.
•Withcustomerswhohaveahistoryofpayinglate,beginyourcollectioneffortsbeforetheduedate.Calltoinquirewhethertheyhavetheinvoiceandifeverythingisinorder.Resolveanyproblemsquicklyatthispoint.
•Ifyouhavebeengivingagraceperiodtothosetakingdiscountsafterthediscountperiod,reduceoreliminateit.
•Resolvealldiscrepanciesquicklysopaymentcanbemadepromptly.
•Ifacustomerindicatesithasaproblemwithpartofaninvoice,authorizepartialpayments.
•Keepalogofcustomerproblemsandanalyzeitonceamonthtodiscoverweaknessesinyourproceduresthatcausethesequandaries.
•Applycashthesamedaythepaymentisreceived.Collectorscanthenspendtheirtimewithcustomerswhohavenotpaidratherthanannoyingoneswhohavealreadysenttheirpayment.
•Dealwithabankthatmakeslockboxinformationavailableimmediatelybyfax,orpreferably,online.Thenwhenacustomerclaimsithasmadeapayment,thecollectorwillbeabletoverifythis.
•LookintowaystoacceptP-cardsfromcustomersplacingsmallordersandthosewhocannotbeextendedcreditonopenaccountterms.
•Benchmarkdepartmentandindividualcollectors9performancetopinpointthoseareasandindividualsinneedofadditionaltraining.
Reviewyourownpoliciesandprocedurestodetermineifthereareanyareasthatcouldbetweakedtoimprovecashflow.Then,whenthecallcomesfromexecutivequarters,youwillbeready,andtheywillbehardpressedtofindwaysthatyoufelldownonthejob.
DealingwithPurchaseOrders
Leadingcreditmanagershavelearnedtopayattentiontothepurchaseordersthattheircompaniesreceive.Specifically,theywanttoensurethatthepurchaseorderacceptedbythesalespersondoesnotincludeclausethatwillultimatelycausetroublefortheircompanies,orevenlegaldifficultieslateron.Realistically,thesalespersonshouldhavecaughttheproblem,butheorsherarelydoes.Whenthecustomerdoesn'
tpayduetooneofthesetechnicalities,it'
snotthesalespersonwhowillgetblamed.
Tohelpavoidapurchaseorderdisaster,creditprofessionalscantakethefollowingsteps:
1.Simplyreadthepurchaseorder.Vendorsoftenslipclausesintopurchaseordersthatyouwouldneveragreeto.Onefavoriteistoincludeastatementsayingthesellerwillbepaidassoonasitscustomerpaysthebuyer.Thisisariskfewcompaniesarewillingtotolerate.
2.Prioritizeattachments.Typically,buyerswritepurchaseordersthatcontainattachments.Theseincludedrawings,specifications,supplementarytermsandconditionsforworkdoneoncompanypremises,orsafetyrulesforthesupplier.
Whenincludingattachments,itisrecommendedthatoneofthembealistofprioritiestoguardagainstanyinconsistenciesinthedocuments.Thepurchaseordershould“clearlyreferencealltheattachments,andthereshouldbearecitationastowhichattachmentsarecontrollingovertheothers.Intheeventofanyinconsistencybetweenoramongthesedocuments,thepurchaseordershallbecontrollingoveranyattachments,andtheattachmentsshallbeinterpretedusingtheprioritylisted.
3.Takecarewhenreferenceismadetoabuyer'
sdocumentsinthepurchaseorder.Therearelikelytobebothhelpfulandharmfulstatementsinthosedocumentsthatreferencethebuyer'
smaterial.Thebuyermayhaveprinteditso