Managing CustomersSPD.docx

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Managing CustomersSPD.docx

ManagingCustomersSPD

Department

Responsibility/Role

FileName

ManagingCustomers_SPD

Revision

DocumentGenerationDate

5/18/20109:

21:

00PM

DateModified

5/18/20109:

21:

00PM

LastChangedby

Status

ManagingCustomers

Trigger:

Concept

Usethe Customers pagetocreate,view,andmanagecustomers.

Inthistopic,youwillmanagecustomers. 

RequiredField(s)

Comments

Output-Result(s)

Comments

AdditionalInformation

Procedure

Step

Action

1.

BeginbynavigatingtotheCustomerspage.

Clicktheverticalscrollbar.

2.

ClicktheReceivables,VisionOperations(USA)link.

3.

Clicktheverticalscrollbar.

4.

ClicktheCustomerslink.

5.

UsetheCustomerspagetocreate,view,andmaintaincustomerinformation.

Step

Action

6.

ClicktheCreatebutton.

7.

UsetheCreateOrganizationpagetoenterthecustomerdetails.

Step

Action

8.

ClickintheOrganizationNamefield.

9.

EnterthedesiredinformationintotheOrganizationNamefield.Enter"MRFInc.".

10.

ClickintheAliasfield.

11.

EnterthedesiredinformationintotheAliasfield.Enter"MRF".

12.

ClickintheAccountNumberfield.

13.

EnterthedesiredinformationintotheAccountNumberfield.Enter"786786".

14.

ClickintheAccountDescriptionfield.

15.

EnterthedesiredinformationintotheAccountDescriptionfield.Enter"MRFTyres".

16.

Clicktheverticalscrollbar.

17.

ClickintheAddressLine1field.

18.

EnterthedesiredinformationintotheAddressLine1field.Enter"NarimanPoint".

19.

ClickintheCityfield.

20.

EnterthedesiredinformationintotheCityfield.Enter"NewYork".

21.

ClickintheCountyfield.

22.

EnterthedesiredinformationintotheCountyfield.Enter"NewYork".

23.

ClickintheStatefield.

24.

EnterthedesiredinformationintotheStatefield.Enter"NewYork".

25.

ClickintheProvincefield.

26.

EnterthedesiredinformationintotheProvincefield.Enter"NewYork".

27.

ClickinthePostalCodefield.

28.

EnterthedesiredinformationintothePostalCodefield.Enter"10001".

29.

Clicktheverticalscrollbar.

30.

ClickintheLocationfield.

31.

EnterthedesiredinformationintotheLocationfield.Enter"4568".

32.

ClickthePrimaryoption.

33.

ClicktheAddAnotherRowbutton.

34.

ClickthePurposelist.

35.

Clicktheverticalscrollbar.

36.

ClicktheShipTolistitem.

37.

Clicktheverticalscrollbar.

38.

ClickintheLocationfield.

39.

EnterthedesiredinformationintotheLocationfield.Enter"5623".

40.

ClickthePrimaryoption.

41.

ClicktheSaveAndAddDetailsbutton.

Step

Action

42.

Clicktheverticalscrollbar.

43.

ClickthePaymentDetailstab.

44.

UsethePaymentDetailstabtoenterthedetailsofthereceiptmethodsandpaymentinstrumentsthatacustomerwilluse.

45.

ClicktheAddReceiptMethodbutton.

46.

EnterthedesiredinformationintotheReceiptMethodsfield.Enter"AutomaticReceipts".

47.

ClickthePrimaryoption.

48.

Clicktheverticalscrollbar.

49.

ClicktheSavebutton.

50.

Clicktheverticalscrollbar.

51.

ClicktheCreatebutton.

52.

UsetheCreateBankAccountpagetolinkthecustomertoanexistingaccount,orcreateanewbankaccount.

Step

Action

53.

ClickintheBankNamefield.

Step

Action

54.

EnterthedesiredinformationintotheBankNamefield.Enter"BankOfAmerica".

Step

Action

55.

ClicktheBankNameSearchbutton.

56.

UsetheSearchandSelect:

BankNamepagetosearchandselecttheappropriatebankname.

Step

Action

57.

ClicktheQuickSelectbutton.

Step

Action

58.

ClickintheBranchNamefield.

Step

Action

59.

EnterthedesiredinformationintotheBranchNamefield.Enter"BankOfAmerica".

Step

Action

60.

ClickintheAccountNumberfield.

Step

Action

61.

EnterthedesiredinformationintotheAccountNumberfield.Enter"101205306".

Step

Action

62.

ClickintheAccountNamefield.

Step

Action

63.

EnterthedesiredinformationintotheAccountNamefield.Enter"MRFBankAccount".

Step

Action

64.

ClickintheCurrencyfield.

Step

Action

65.

EnterthedesiredinformationintotheCurrencyfield.Enter"USdollar".

Step

Action

66.

ClicktheApplybutton.

Step

Action

67.

Clicktheverticalscrollbar.

68.

ClicktheApplybutton.

69.

Youhavesuccessfullymanagedacustomer.

EndofProcedure.

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