PPJ02PreEngagementConsultantDeliveryGuideMar.docx

PPJ02PreEngagementConsultantDeliveryGuideMar.docx

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PPJ02PreEngagementConsultantDeliveryGuideMar

ConsultantDeliveryGuide

ProductionPilotJumpstart

Preparedfor

March21,2010

Version1.0Final

TableofContents

1Introduction1

1.1Purpose1

1.2ServiceSummary1

1.3EngagementOverview1

2UsingtheGuide3

2.1UsingtheOfferingContent3

2.1.1Templates3

2.1.2GuidanceandJobAids4

2.1.3AdditionalContent4

2.1.4WorkshopMaterialPreparation4

3Overview–TypicalEngagementFlow6

4Pre-EnvisionPhase7

4.1ProcessSteps7

5EnvisionPhase9

5.1ProcessSteps9

5.2Activities10

5.3DeliverablesandTemplates10

6PlanPhase11

6.1ProcessSteps–ImageEngineering,DesktopDeployment,App-V11

6.2Activities–ImageEngineering,DesktopDeployment,App-V12

6.3DeliverablesandTemplates–ImageEngineering,DesktopDeployment,App-V13

6.4ConductingProof-of-ConceptLab14

7PlanPhase:

ApplicationCompatibility16

7.1ApplicationCompatibilityOverviewandCriticalSteps16

7.2ApplicationCompatibilityKickoff16

7.3ApplicationCompatibilityBestPractices17

7.4PlanPhaseProcessSteps–ApplicationCompatibility18

7.5Activities–ApplicationCompatibility18

7.6DeliverablesandTemplates–ApplicationCompatibility19

7.7QuickStartAssessmentPOC20

7.7.1StaticAnalysis20

7.7.2ToolVendors20

8BuildPhase22

8.1ProcessSteps22

8.2Activities23

8.2.1ImageCreationActivities23

8.2.2ImageDeploymentandApp-VActivities23

8.3DeliverablesandTemplatesforBuildPhases24

8.4BuildPhase:

ProcessSteps–ApplicationCompatibility25

8.5BuildPhase:

Activities–ApplicationCompatibility25

8.6DeliverablesandTemplatesforBuildPhases–ApplicationCompatibility26

9StabilizePhase27

9.1ProcessSteps27

9.2Activities27

9.3DeliverablesandTemplates27

9.4PilotGuidance28

9.4.1PilotSteps28

10DeployPhase29

10.1ProcessSteps29

10.2Activities29

10.3DeliverablesandTemplates29

10.4CompletionoftheScope30

11AdditionalResources31

11.1TrainingResources31

11.2SolutionAccelerators31

11.3GeneralResources31

11.4MailAliases32

11.5EnterpriseFeatures32

1Introduction

1.1Purpose

ThegoalofthisdocumentistoprovidetheConsultant,orArchitectwithanoverviewofthetasksrequiredtodeliverasuccessfulProductionPilotJumpstartengagement.

1.2ServiceSummary

TheProductionPilotJumpstartOfferingisdesignedtohelpyourcustomersimplementaformalizedandscalablepilotsolutiontotestthenewplatformanddeploymentapproachinaproductionenvironment.Thisisacriticalsteptoassessinfrastructureandorganizationreadinessbeforeabroad-scaleadoption.

TheserviceincludesfourworkstreamstocreatethecorecapabilitiesneededtodeployamodernbusinessdesktopusingZeroTouchdeploymenttechniques.

ProductionPilotJumpstartisasafixedpricedOfferingwithscopeandtimelimits.Theengagementhasbeendevelopedtoprovidecustomerswithreal-worldhands-onexperiencetohelpdeveloparoadmapforafullproductiondeployment.

1.3EngagementOverview

TheProductionPilotJumpstartsolutionisacombinationoftheOfferingsthatmakeupDesktopOptimizationusingWindowsandMicrosoftOffice,andApp-VfromtheDesktopVirtualizationSolutionsOffering.

TheProductionPilotJumpstartprovidesfixed-scopedeployment-relatedservicestoenableacceleratedandmoreefficientmigrationtotheWindows®7operatingsystem,Microsoft®InternetExplorer®8,andMicrosoftOffice.

ToaccomplishthefixedcostandscheduleoftheOffering,weestablishedasetofconstraintstoensurethecustomerexperienceskeyaspectsofadesktopdeploymentwhilefittingwithinthescope.

ScopeandConstraints

Item

Scope

Timeline

8to10weeks

Price

$100,000

Scope

Windows7,Office2010,IE8,App-V

Item

Constraints

Item

Constraints

Item

Constraints

Modelsofhardware

maxof4

DesktopsSites

1

ApplicationVirtualization

1App-VServer

Apps#

10

Deployment

1000clients

SequencedApp

1

AppsRemediated

5

Images

1

Initialization

ZTIwithConfigMgrorLTI

Languages

2

Printer/Accessories–MustbesupportedbytheWindowsdriverlibrary

EngagementFlow

2UsingtheGuide

ThisguidewillwalkyouthroughtheprocessofdeliveringtheProductionPilotJumpstartengagements.TheProductionPilotJumpstartengagementisbasedonthefollowingphases:

¾Pre-EnvisioningPhase.Provideinitialguidancetothecustomertoensurethattheprojectstartsquickly.Thiscanincludeakickoffteleconferencewiththecustomertoensurethattheyhavetheinformationandresourcesrequiredwhentheprojectstarts.

¾EnvisionPhase.Provideguidancefortheenvisioningphase,inwhichyouwillconductthekickoffmeeting,completeDiscoveryandAssessment,anddelivertheVisionandScopedocumentandtheinitialprojectplan.

¾PlanPhase.Provideguidancefortheplanningphase,inwhichyouwillmapouttheinitialstagesofdiscovery,strategy,andarchitecturaldesign,includingaProofofConcept（POC）inalabenvironmentfordesignvalidation.

■POC–Ensureyourenvironmentisreadytogo,includingtesting,evaluating,andcollectinguserfeedback.Inaddition,determinetheoptimalwaytodeployMicrosoftWindowsandtheMicrosoftOfficesystem,dependingonyourscenarios:

ZeroTouchInstallation（ZTI）orLiteTouchInstallation（LTI）.

¾BuildPhase.Provideguidanceforcreatingandtestingtheimage,preparingthedeploymentenvironment,andconductingITtraining.

■OrganizationReadiness–Gainfromend-userandITtechnicaltrainingresources,includingausertrainingplanandcommunicationforthedeploymentofWindows,InternetExplorer8,andtheMicrosoftOfficesystem.

¾StabilizePhase.Implementtheproductionpilotdeployment,inaproductionenvironment,forvalidationbyagroupofusers.

¾DeployPhase.Provideguidanceforthedeployingphase;youwilldeliverthefinalcustomerpresentationandcloseouttheengagement.

ThepurposeofthisguideistohelpyouunderstandthemethodologybehinddeliveringtheProductionPilotJumpstartOffering.Itisnottheintentionofthisguidetoprovidetrainingondesktopdeploymenttopics;itishighlyrecommendedthatallmembersoftheconsultingteamhavespecifictechnologytrainingonthesetopics.LinkstotrainingresourcesarelistedinSection8.

Thisguideisorganizedtosupportthosewhoaredeliveringanengagement.Thelayoutismodeledaftertheapproachyoushouldtakeduringtheproject;theguidancefortheactivitiesappearsintheorderinwhichtheyshouldbeperformedduringatypicalengagement.

2.1UsingtheOfferingContent

ThissectioncontainsdetailsaboutwhatyouneedtoknowtoproperlyusetheOfferingcontent.

2.1.1Templates

ThisOfferingprovidestemplatesforallengagementpresentationsanddeliverables.EachofthesetemplatesisaMicrosoftOfficefilethatshouldbecustomizedbytheconsultingteam.

EachtemplateisbuiltusingtheMS@WorkTool,andalsocontainsinstructionaltextaboutrequiredcustomization.Makesurethatyouremovethecustomizationinstructionsbeforesendingthedocumenttothecustomer.

ThetemplatesthatareMicrosoftOfficeWorddocumentsusethefieldfeaturetofacilitatethecustomizationprocess.UsetheMS@WorkbuttonsintheAdd-InstabofOfficetocustomizethefields.

2.1.2GuidanceandJobAids

ThefollowingguidanceisincludedintheOffering:

¾TheEngagementGuide.ThisdocumenthelpstheEngagementManager（EM）andtheProjectManager（PM）toscopethesolutionandtoadjustboththetimelineandtheresources.

¾TheConsultantDeliveryGuide（thisdocument）.Byprovidingdescriptionsoftheengagementprocessanddeliverables,thisguidehelpstheconsultingteamtoconductaProductionPilotJumpstartengagement.

2.1.3AdditionalContent

Whereapplicablewithinthedocuments,wehaveprovidedresourcesandtools.InadditiontotheOfferingcontent,pleasegototheAdditionalResourcessectionofthisguideforsupplementalresourceinformation.

Also,periodicallycheckourMSEngagesiteat:

https:

//msengage-Atthislocation,wewillpostdocsthatareopenforbetareviewbeforefinalreleaseonhttp:

//wwofferings.

2.1.4WorkshopMaterialPreparation

BeforeyouconducttheWorkshop,youwillneedtopreparetheWorkshoppresentationsandtheWorkshopagenda,aswellasanyvirtualmachinesyouwanttopreparefordemosduringtheworkshop.Thefollowingstepsarecriticaltorunningasuccessfulworkshop.

1.Preparationofthepresentationdeck–Inthepresentationdeck,thereareasetofslidesthatshouldcontaincustomer-providedinformation.ThesearetheslidestitledAssumptions:

yourEnvironmentandDiscussion:

yourrequirements.WiththeinformationprovidedthroughtheEnvironmentSurveyQuestionnaire,completethefieldsinredintheseslides.Theinformationisexpectedtobereviewedandadjustedduringthepresentation,butyourbasicunderstandingofthecustomer’senvironmentshouldbealreadytherewhentheworkshopbegins.

2.Preparationofthepresenter–Thepresentershouldprepareforthedeliverybythoroughlyreadingtheprovidedmaterials.ThepresentershouldreadtheWorkshoppresentationdeckincludingallofitsnotes,andfurtherresearchanyadditionaltopicsheorshemightnotfullyunderstand.

3.DeliveringthePresentations–Eachslidedeckhasnotesdescribingwhatshouldbeexplainedwithit.Ineachslidetherearetwotypesofcontents.ContentsundertheNotemarker,generallyatthebeginningoftheslidenotes,areinstructionsforthedeliveryorgeneralexplanationsonwhatisexpectedduringtheslide.Contentsunder