人力资源课程全学习资料英文doc67页doc.docx

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人力资源课程全学习资料英文doc67页doc.docx

人力资源课程全学习资料英文doc67页doc

ColumbiaSouthernUniversity

24847CommercialAvenue

P.O.Box3110

OrangeBeach,AL36561

(251)981-3771Fax(251)981-3815

students@columbiasouthern.edu

Revision01B

TableofContents

StudyGuideIntroduction4

RequestingHelp4

HowtoUseThisStudyGuide5

TestingandStudentEvaluation6

SELECTINGAPROCTORFORYOURFINALEXAMINATION7

Grading7

Credits8

Communications8

CourseInformation9

Textbook9

CourseDescription9

CourseObjectives9

CourseResearchPaper10

QuestionsforCourseResearchPaper11

ChapterOne:

HumanResourceManagement:

AnOverview12

ChapterObjectives12

ChapterOverview12

ChapterExercises13

ChapterTwo:

TheEnvironmentofHumanResourceManagement14

ChapterObjectives14

ChapterOverview14

ChapterExercises15

ChapterThree:

EqualEmploymentOpportunityandAffirmativeAction16

ChapterObjectives16

ChapterOverview16

ChapterExercises17

ChapterFour:

JobAnalysisandHumanResourcePlanning18

ChapterObjectives18

ChapterOverview18

ChapterExercises19

ChapterFive:

Recruitment20

ChapterObjectives20

ChapterOverview20

ChapterExercises21

ChapterSix:

InternetRecruiting22

ChapterObjectives22

ChapterOverview22

ChapterExercises23

ChapterSeven:

Selection24

ChapterObjectives24

ChapterOverview24

ChapterExercises25

ChapterEight:

TrainingandDevelopment26

ChapterObjectives26

ChapterOverview26

ChapterExercises27

UnitOneExam28

ChapterNine:

CareerPlanningandDevelopment37

ChapterObjectives37

ChapterOverview37

ChapterExercises38

ChapterTen:

PerformanceAppraisal39

ChapterObjectives39

ChapterOverview39

ChapterExercises40

ChapterEleven:

Compensation41

ChapterObjectives41

ChapterOverview41

ChapterExercises42

ChapterTwelve:

BenefitsandOtherCompensationIssues43

ChapterObjectives43

ChapterOverview43

ChapterExercises44

ChapterThirteen:

ASafeandHealthyWorkEnvironment45

ChapterObjectives45

ChapterOverview45

ChapterExercises46

ChapterFourteen:

TheEvolutionofLaborUnions47

ChapterObjectives47

ChapterOverview47

ChapterExercises48

ChapterFifteen:

Labor-ManagementRelations49

ChapterObjectives49

ChapterOverview49

ChapterExercises50

ChapterSixteen:

InternalEmployeeRelations51

ChapterObjectives51

ChapterOverview51

ChapterExercises52

ChapterSeventeen:

GlobalHumanResourceManagement53

ChapterObjectives53

ChapterOverview53

ChapterExercises54

UnitTwoExam55

StudyGuideIntroduction

RequestingHelp

Inordertofacilitateyourstudies,afacultymemberhasbeenassignedtoyouandwillserveasyourProfessor.Aletterwithyourprofessor’scontactinformationwillbemailedtoyou.YourProfessorwillbeavailabletoanswerquestionsyoumayhaveasyouprogressthroughyourstudies.YoushoulddirectallcoursequestionstoyourassignedProfessor.

Youarerequiredtomakeatleastthreecontactswithyourprofessor.AContactLogtorecordthesecontactswithyourprofessorislocatedafterthisintroduction.PleasecompletethiscontactlogandreturnitwithyourFinalExaminationRequestform.

Wecannotstressenoughhowimportantitisthatyoutakefulladvantageoftheseopportunitiestoestablishanon-goingdialoguewithyourProfessor.Youwillfindthattheseinteractionswithfacultywillbequiteusefulinhelpingyoutograspconcepts,crystallizeyourthoughts,andstayfocusedonyourstudies.Earningadegreethroughdirectedstudiesistoughenough.Useyourfaculty.You’llbegladyoudid.

TheOnlineStudent/FacultyForumservesas“StudentDiscussionBoard”thatenablesstudentstopostmessagestofellowstudentsaswellasfacultyandstaffmembersofCSU.Wehopethisforumwillfosterasenseofcamaraderiebetweenyouandyourfellowstudentsandassistyouasyouprogressthroughyourstudies.OnlyCSUStudentsandAlumniarepermittedtousetheforum.Whenyoufirstaccesstheforumyouwillhavetosetupanaccountwithyournameandpassword.TheStudentServicesDepartmentreviewsallaccountstoverifythattheuserisastudentoralumnibeforeallowingaccess.TheforumshouldgreatlyenhanceyoureducationaleffortshereatCSU.Weencourageyoutovisittheforumregularly.Youcanaccesstheforumatthefollowingaddress:

www.columbiasouthern.edu/forum/index.html

HowtoUseThisStudyGuide

Throughsummaries,objectives,studyquestions,andpracticalexercises,thisStudyGuidewillhelpyouassimilatetheinformationpresentedinthetext.

Thiscourseconsistsoflessonsthataregroupedintounits.Asyoubegineachunit,notethetitlesofthelessonsthatcomprisethatparticularunit.Thiswillenableyoutogainanunderstandingofthegeneralsubjectbeingexploredandtodeterminehowthelessonsrelatetooneanother.Eachlessonbeginswithabriefintroduction,whichwillhelpyouputthematerialincontextandmakeiteasiertoknowwhat’sahead.

Followingtheintroductionthereisalistoflearningobjectives.Uponcompletingallthelearningtasksforeachlesson,reviewtheobjectivestoverifyinyourownmindthatyouhavegraspedthematerialscovered.

TheStudyGuidewillinstructyoutofocusonparticularportionsofyourtext.Readtheassignedportionscarefullyandtakenotestohelpyouabsorbthematerial.Afteryouhavecompletedtheassignedreading,reviewthestudyquestionslistedimmediatelyfollowingtheassignment(therewilltypicallybe5-8ofthesequestionsforeachlesson).Foreachquestion,makesomenotestohelpformulateanswers,jottingdownsomeofyourideasorkeywords.Refertothetextfreelyinfinalizingyouranswers.

Theanswerstothestudyquestionsmayappearonthepagesfollowingthequestions.CompareyouranswerstothoseintheStudyGuide.Thiswillhelpyouestablishaclearpictureofthecorrectandcompleteanswer.

Aftercompletingthestudyquestions,turntothepracticalexercisesthatarelistedattheendofthelesson(notalllessonshavepracticalexercises).Theexercisesareanexcellentwaytoapplythetheoriesandconceptsyouhavelearned.Eachexercisewillposethought-provokingquestionsthatwillassistyouincrystallizingyourconclusions.Eventhoughyouarenotrequiredtowritetheanswerstothepracticalexercises,youareencouragedtodoso.

TestingandStudentEvaluation

ThiscoursecontainsUnitExamsthatcanbefoundattheendofeachUnit.Theseexamsaretobetakenafteryouhavestudiedalllessonsintheunit.Markyouranswerstotheexamquestionsontheenclosedanswersheetslocatedafterthisintroduction.Remembertocompletetheinformationatthetopofeachanswersheetyouuse.Writethecoursenumber,courserevisioncode,examtype,andexamnumber.ItisnecessarytosubmitUnitExamsforgradingaftercompletingeachunit.TheUniversitywillgradetheexamsthenreturntheresultstoyouinatimelymanner.

WhencompletingtheUnitExams,youmayuseyourtextbooksandotheravailablereferencematerialforassistance.ItisimportantyouputforthyourbesteffortwhentakingtheseUnitExams.Thescoresyouearnontheseexamswillbefactoredintoyourfinalgradeforeachcourse.Youwillnotbegivenanopportunitytoimproveyourgradebyretakingtheunitexam.Sincetheseexamsareopen-bookandnotimeconstraintsareimposed,youhaveanopportunitytocheckanddouble-checkyouranswers.Youshouldnotsendintheanswersheetsuntilyouareconfidentyouhaveansweredallthetestitemscorrectly.

DonotscheduleyourFinalExamuntilyouhavesuccessfullycompletedallUnitExams.YoumustreviewtheresultsofyourUnitExamsandcorrectanyquestionsyoumayhavemissed.ThepurposeofthisexerciseistohelpprepareyoufortheFinalExam.WhenyouarereadytotaketheFinalExam,pleasesubmittherequestformlocatedafterthisintroduction.

NOTE:

KeepinmindthatthepurposeforcorrectingyourerrorsontheUnitExamsistoensureyouunderstandthecoursematerialbeforeyoutaketheFinalExam.ThecorrectionswillnoteffectyourUnitExamscores.Therefore,westronglyencourageyoutomakecertainthatyouroriginalanswersarecorrect.

SELECTINGAPROCTORFORYOURFINALEXAMINATION

FinalexaminationsaretobeadministeredtostudentsbyanapprovedProctoronadatethatismutuallyconvenienttoboth.ExaminationsareideallyadministeredattestingcenterstobefoundinlocalHighSchools,TradeandVocationalSchools,orCollegesandUniversities.TheProctormustbearesponsibleandreputablethirdpartyforwhomthereisnoconflictofinterestorappearanceofimpropriety.Schoolofficials,counselors,educationdirectors,supervisors,etc.arewellsuitedforthispurpose.TheProctorverifiestheexaminationwasadministeredinthemannerprescribed.Inthepresenceofthestudent,theProctorwillthensealintheprovidedenvelopetheexaminationandanswersheetandforwardtoCSU.Falsifyingproctorinformationwillresultininvalidationoftheexaminationandmaybecausefortermination.Onceyouhaveselectedyourproctor,completetheExaminationRequestformlocatedattheendofthisIntroductionandmailorfaxittotheUniversityatleasttwoweeksbeforeyouintendtositforyourexam.Theexamwillbesentdirectlytoyourproctor.

Grading

YourgradeforthecoursewillbedeterminedbyyourperformanceontheUnitandFinalExams.Theexamswillbeweightedasfollows:

UnitExams=30%

CourseResearchPaper=30%

FinalExam=40%

Total=100%

Lettergradeswillbeassignedonlyattheendofthecourse.Successfulcompletionofthecourserequiresanoverallscoreof70%orbetter.Thefollowingscalewillbeusedtodetermineyourcoursegrade:

A=90-100

B=80-89

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