《旅游英语口语》课程教学大纲.docx

《旅游英语口语》课程教学大纲.docx

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《旅游英语口语》课程教学大纲

《旅游英语口语》课程教学大纲

一、课程基本信息

课程代码：

18080622

课程名称：

旅游英语口语

英文名称：

OralEnglishforTourism

课程类别：

专业课

学时：

32

学分：

2

适用对象:

旅游管理

考核方式：

考查

先修课程：

无

二、课程简介

《旅游英语口语》是旅游管理专业的一门专业选修课。

以旅游业发展的最新业态和国际化趋势为切入点，紧扣旅游管理专业学生在学习和将来工作中的实际语言交流需求，以说为基础，综合听、读、写展开训练。

通过学习，使学生了解旅游行业基础工作岗位的基本工作内容；了解及认识旅游行业基本工作场景；熟悉及掌握旅游行业基本词汇和术语；掌握不同工作场景中的基本英语应对。

OralTourismEnglishisaprofessionalelectivecoursefortourismmanagementmajor.Withthedevelopmentandinternationalizationtrendofthetourismindustryasthebreakthroughpoint,itiscloselyrelatedtothecommunicationskills,basedonspeaking,withcomprehensivetrainingoflistening,readingandwriting.Focusondevelopintegratedskillsofbeingandpracticecommunicativeskillsinvariouscontextsasatourguide.

三、课程性质与教学目的《旅游英语口语》是旅游管理专业的一门专业选修课。

课程以导游工作流程为主线，基于导游职业能力设计课程内容，融知识、理论、实践为一体，引导学生积极思考，勇于实践。

在教学过程中一方面要引导学生熟练掌握导游讲解过程中涉及到的历史、地理、宗教、民族、风情特产、建筑园林等方面的基本知识，同时要提高学生的英语运用能力,使学生通过课程学习能够用英语向外国友人描绘中国的锦绣山河,宣传中国的传统文化。

四、教学内容及要求

Chapter1AnIntroductiontoTourism

ⅠObjectives

1．Tofamiliarizelearnerswiththehistoryofworldtourism

2．Tomakelearnersawareoftheformsofearlytourism

3．Toexplorecausesofthedevelopmentofworldtourism

4．TomakelearnersawareoftheformsofearlytourisminChina

ⅡContents

1．Maincontents

1.1Whydopeopletravel

1.2Worldtourism

1.3TourisminChina

2．Basicconcepts

leisurediscretionarymoneyTravellingforeducation

ThomasCookEmperors’ImperialTourReligioustravel

3．ProblemsandApplications（abilityrequirements）

（1）WhyisthatmoderntourismliterallyemergedafterWorldWarII?

（2）WhataretheformsofearlytourisminChina?

（3）ToexplorewhatChina’stourismemblemisandwhythedesignisselected.

ⅢPracticeandThinking

1.Picturetalk

2.TalkaboutthedevelopmenthistoryofChinatourismindustry.

ⅣTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter2AnOverviewofChina

ⅠObjectives

1．Tofamiliarizelearnerswiththelocation,boundaryandtopographyofChina

2．Tomakelearnersawareoftheadministrativedivision,constitution,andhistoryofChina

3．ToacquaintlearnerswiththeEnglishexpressionoftheaboveknowledge

4．ThedevelopmentoftheLoongculture

ⅡContents

1．Maincontents

1.1LocationandBoundary

1.2TheLOONGCulture

2．Basicconcepts

specialadministrativeregionsmunicipalitiesautonomousregions

3．ProblemsandApplications（abilityrequirements）

（1）HowmanyneighboringcountriesdoesChinahave?

Canyounamethem?

（2）DoyouknowwhentherecordedChinesehistorybegins?

CanyoumakealistofthedynastiesbeforethePeople’sRepublicofChina?

（3）ThedifferencebetweenChinesedragonandwesterndragon.

（4）ThesymbolicmeaningofLoong.

（5）WhatarethesonsoftheLoong?

AndwhatarethephysicaldescriptionsoftheninesonsofLoong?

ⅢPracticeandThinking

1.LearntheEnglishnamesofChina'sneighborsmarkedinthePPTandthecorrespondingadjectivalexpressions,suchas:

Japan&Japanese.

2.TalkaboutthedevelopmentChineseLoongculture.

ⅣTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter3ReceivingGuests

ⅠObjectives

1．Knowwhattodobeforemeetingyourguests

2．Howtogreetyourvisitorsatthefirstmeeting

ⅡContents

1．Maincontents

1.1Preparationforreceivingyourguests

1.2Differentsituationsofreceivingguests

2．Basicconcepts

tourmanagers/escorts领队/国际导游员

localtourguides地方导游/地陪

nationaltourguides/interpreters全程导游/全程翻译/全陪

driverguides司机导游员

adventureguides探险导游员

heritageinterpreters历史遗迹解说员

escortinterpreters陪同解说员

docents博物馆解说员

scenic-spotguide景点导游员

3．ProblemsandApplications（abilityrequirements）

（1）Whatmakeaqualifiedtourguide?

（2）Whattodobeforemeetingyourguests?

ⅢPracticeandThinking

1.Situationaldialogues

2.Talkabouthowtomakepreparationforreceivingguests.

ⅣTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter4EnRoutetotheHotel&WelcomeSpeech

ⅠObjectives

1．Notetheimportanceofconductingbustourguiding;

2．Notethechallengesofdoingbustourguiding;

3．Learnsomeusefultechniquesofhandlingbustourguiding;

4．BeabletogivevisitorsageneralintroductiontoChina/thedestination；

5．Beabletomakeawelcomespeech.

ⅡContents

1．Maincontents

1.1Theimportanceoflearningconductingabustour

1.2Thechallengesofworkingontourbuses

1.3Techniquesofhandlingbustourguiding

1.4GivevisitorsageneralintroductiontoChina/thedestination

1.5Makeawelcomespeech

2．Basicconcepts

bustourbustourguiding

3．ProblemsandApplications（abilityrequirements）

（1）Techniquesofhandlingbustourguiding

（2）Makeawelcomespeech

ⅢPracticeandThinking

1.Situationaldialogues

2.Makeawelcomespeech

ⅣTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter5Hotelservice

ⅠObjectives

1．Knowhowvisitorscheckinatahotelandwhatassistanceyoumayoffer;

2．Beawareofthetrendofhotelcheck-inproceduredevelopment;

3．Becomefamiliarwiththecheck-outprocedures;

4．Beabletohandleproblemsconcerninghotelcheck-inandcheck-outefficiently;

5．Knowhowtocooperatewithhotelstaff,thetourleaderandnationalguide.

ⅡContents

1．Maincontents

1.1Check-inathotel

1.2Check-outathotel

1.3Hotelservice

2．Basicconcepts

Frontdeskroomservicecashierreceptionistoperatorbellboyroomreservationextensionreductioncancellation

shuttleserviceFITwake-upcall

3．ProblemsandApplications（abilityrequirements）

（1）Knowthemaindepartmentsofahotel；

（2）Acquaintyourselfwiththeworkingenvironmentinsideahotel

ⅢPracticeandThinking

1.Situationaldialogues

ⅣTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter6FoodService

ⅠObjectives

1．LearnabouttheoverallcharacteristicsofChinesecuisine

2．KnowthedevelopmentofChinesefoodculture

3．UnderstandtheChinesetablemanners

ⅡContents

1．Maincontents

1.1Chinesecuisine

1.2Tablemanners

2．Basicconcepts

Chinesecuisinetablemannertheorderoftheposition

3．ProblemsandApplications（abilityrequirements）

（1）WhatarethedietaryfeaturesinChinesefoodculture?

（2）WhataresymbolicmeaningsofchopsticksinChineseculture

（3）Howtodealwithdifferentcustomsinfoodculture?

ⅢPracticeandThinking

1.Picturetalk

2.Talkabouttheorderoftheposition（forexample,whichisthemostimportantontheleftorthemostimportantontheright?

）

3.Meaningofchopsticks（Besidesthemeaningmentionedinthevideo,whatotherculturalconceptsincludethem,suchas:

Whyaretraditionalchopsticksroundatoneendandsquareattheother?

Whatkindoftraditionalideasdotwochopsticksrepresent?

ⅣTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter7TourPlanning

ⅠObjectives

1．Seetheimportanceoftourplanning;

2．Beabletoexplainthetourplanning;

3．Learnhowtodiscussitinerarywithyourguests;

4．Learntheskillsofsettingtouritinerary.

ⅡContents

1．Maincontents

1.1Touristscheduleplanningprinciples

1.2Specialpreparationsneededforspecialvisitors

1.3Itinerarydiscussion

2．Basicconcepts

Touristscheduleplanning

3．ProblemsandApplications（abilityrequirements）

（1）Makeclearthefollowingpointswhenmakingatourplanning；

（2）Doublecheckarrangementsofsomekeypoints；

（3）Thegeneralprocedureofitinerarydiscussion.

ⅢPracticeandThinking

1.Situationaldialogues

2.Designingtravelprograms,introducesthespecialtiesandthecultureofthedestinations.

ⅣTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter8Sightseeing

ⅠObjectives

1．Learnhowtointroducetoatourgrouponthewaytoatouristattraction;

2．Learntheskillsofmakingatourcommentary.

ⅡContents

1．Maincontents

1.1Methodofintroduction

1.2Skillsforguidingduringsightseeing

2．Basicconcepts

sightseeingtempoquotationintroductionwithakeyevents

tracinganalogybetweentwoeventsquestion-and-answerintroductions

introductionofcombiningfactsandfigmentsexplanatoryintroduction

suspense-creatingintroductiongivingacrucialtouchtothepicture

section-by-sectionintroductiondescriptiveintroduction

leadingsomeonetoafascinatingvista

3．ProblemsandApplications（abilityrequirements）

（1）Makeclearthefollowingpointswhenmakingatourplanning；

（2）Doublecheckarrangementsofsomekeypoints；

（3）Thegeneralprocedureofitinerarydiscussion.

ⅢPracticeandThinking

1.Situationaldialogues

2.Draftacommentaryofanyplaceyoulike.

ⅣTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter9ShoppinginChina

ⅠObjectives

1．TofamiliarizelearnerswiththetraditionalChinesecraftandspecialties

2．Tolearnhowtoprovidetheshoppingservice

ⅡContents

1．Maincontents

1.1Chinesetea

1.2JadeCulture

1.3Papercutting

1.4ChineseKnots

1.5FourTreasuresofStudy

2．Basicconcepts

JadeCulturePapercuttingChineseKnots

FourTreasuresofStudy

3．ProblemsandApplications（abilityrequirements）

（1）Thehistoryofteaculture

（2）TheclassificationofChinesetea

（3）Theprocessofteaceremony

（4）Theelementsofteaart

（5）Thedevelopmentofclayfigurine

（6）ThehistoryofjadeinChina

（7）ThesymbolicmeaningofjadeinChineseculture

（8）ThemostfamouskindsofjadeinChina

ⅢPracticeandThinking

1.Picturetalk

Introducethejadeinthepictureandthestorybehindit.

2.Situationaldialogues.

ⅣTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter10HandlingEmergencies

ⅠObjectives

1．Learnhowtogetreadyforemergencieswhentouring;

2．Learntheskillsofhandlingemergencies.

ⅡContents

1．Main