管理学习题.docx

管理学习题.docx

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管理学习题

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管理学习题（总36页）

5）Environmentaluncertaintylooksatthenumberofcomponentsinanorganization'senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthosecomponents.

Answer:

FALSE

PageRef:

49

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

6）Anorganization'scompetitorsandemployeesareconsideredtobestakeholderswhoareaffectedbytheorganization'sdecisionsandactions.

Answer:

TRUE

PageRef:

50

Topic:

OrganizationalCulture

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

7）Adynamicandsimpleenvironmentischaracterizedbythegreatestlevelofenvironmentaluncertainty.

Answer:

FALSE

PageRef:

50

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

8）Managersofhigh-performingcompaniestendtoconsidertheinterestsofthemostprofitablestakeholdergroupsastheymakedecisions.

Answer:

FALSE

PageRef:

50

Objective:

2

Difficulty:

Moderate

Classification:

Conceptual

9）Strongcultureshavemoreinfluenceonemployeesthandoweakcultures.

Answer:

TRUE

PageRef:

52

Topic:

OrganizationalCulture

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

10）Thesharedaspectofcultureimpliesthatallemployeesinanorganizationapproveoftheculture.

Answer:

FALSE

PageRef:

52

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

11）Instrongorganizationalcultures,employeeshavelittleknowledgeofcompanyhistoryorheroes,whatisimportantispresentperformance.

Answer:

FALSE

PageRef:

53

Topic:

OrganizationalCulture

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

12）Organizationshelpemployeesadapttotheculturethroughsocialization.

Answer:

TRUE

PageRef:

54

Topic:

OrganizationalCulture

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

13）Corporateritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.

Answer:

TRUE

PageRef:

55

Topic:

OrganizationalCulture

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

14）Ina"ready-aim-fire"culture,managerstakeactionandthenanalyzewhathasbeendone.

Answer:

FALSE

PageRef:

57

Topic:

OrganizationalCulture

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

15）Inordertodevelopaninnovativeorganizationalculture,managersmustminimizeambiguityanduncertaintyanddiscouragerisk-taking.

Answer:

FALSE

PageRef:

58

Topic:

OrganizationalCulture

Objective:

4

Difficulty:

Moderate

Classification:

Conceptual

16）Givingservice-contactemployeesthediscretiontomakeday-to-daydecisionsonjob-relatedactivitiesisinstrumentalincreatinginacustomer-responsiveculture.

Answer:

TRUE

PageRef:

59

Topic:

OrganizationalCulture

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

17）Organizationsthatemphasizeworkplacespiritualityfocusonindividualdevelopment.

Answer:

TRUE

PageRef:

60

Topic:

TheEnvironment

Objective:

4

Difficulty:

Moderate

Classification:

Conceptual

18）Spiritualorganizationstendtobeintolerantofemployeeswhocommitmistakes.

Answer:

FALSE

PageRef:

60

Topic:

TheEnvironment

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

19）Organizationsthatsubscribetoworkplacespiritualityemphasizetheimportanceofemployeescontrollingtheirexpressionsandemotions.

Answer:

FALSE

PageRef:

60

Topic:

TheEnvironment

Objective:

4

Difficulty:

Moderate

Classification:

Conceptual

20）Avalidcriticismofworkplacespiritualityisthatsecularinstitutions,especiallybusinesses,havenorighttoimposespiritualvaluesonemployees,ifspiritualitymeansbringingreligionintotheworkplace.

Answer:

TRUE

PageRef:

60

Topic:

TheEnvironment

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

21）Whichofthefollowingrepresentsthetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization

A）omnipotentandsymbolic

B）omnipotentandreflective

C）symbolicandinteractive

D）reflectiveandinteractive

Answer:

A

PageRef:

44

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

22）Thecurrentdominantassumptioninmanagementtheorysuggeststhat________.

A）anorganization'ssuccessorfailureisduetoexternalforcesoutsidemanagers'control

B）managers'rolesareincreasinglybecomingperipheralandstaffmanagetheirownareasofexpertise

C）managersaredirectlyresponsibleforanorganization'ssuccessorfailure

D）managerscannotsignificantlyaffectanorganization'sperformancebecausetheyareconstrainedbytheabilitiesoftheiremployees

Answer:

C

PageRef:

44

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

23）ElmoResearch&Developmenthasbeengoingthrougharoughpatchlately.Turnoverhasbeenhighandemployeemoraleisatanall-timelow.Thoughemployeesandcompetitorsholdmanagementresponsibleforthedecline,theCEOdoesnotletthemanagersgoorchangethemanagementstyle.Whichofthefollowingcouldexplainthisattitude

A）TheCEOholdstheomnipotentviewofmanagement,whichbelievesthatexternalfactorshaveasignificanteffectonperformanceoutcomes.

B）Astheorganizationhasanautocraticmanagementstyle,theemployeesareresponsiblefororganizationalpolicies.

C）Theorganizationhasaparticipativemanagementstyleanddecisionsareguidedbyconsensus.

D）TheCEOholdstheviewthatmanagershaveonlyalimitedroleinorganizationsuccessorfailure.

Answer:

D

PageRef:

45

AACSB:

AnalyticSkills

Objective:

1

Difficulty:

Moderate

Classification:

Application

24）Theomnipotentviewofmanagementstatesthat________.

A）managers'rolesareperipheralandstaffmanagetheirownareasofthebusiness

B）managersaredirectlyresponsibleforanorganization'ssuccessorfailure

C）managersshouldallowemployeestotakepartindecision-making

D）managershavelittleornoresponsibilityforanorganization'ssuccessorfailure

Answer:

B

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

25）The________viewofmanagementisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.

A）omnipotent

B）symbolic

C）democratic

D）laissez-faire

Answer:

A

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

26）ThesoccerleagueinEnglandisnotoriousforthenumberofteammanagersfiredoverthecourseofasingleseason,whichstandsatnofewerthaneightmanagersonaverage,owingtopoorteamformandconsequently,poorresults.Itisevidentfromthisinformationthattheleagueendorsesa（n）________viewofmanagement.

A）symbolic

B）omnipotent

C）laissez-faire

D）democratic

Answer:

B

PageRef:

45

Topic:

OrganizationalCulture

AACSB:

AnalyticSkills

Objective:

1

Difficulty:

Moderate

Classification:

Application

27）Whichofthefollowingmostaccuratelyreflectsthesymbolicviewofmanagement

A）Managersaredirectlyresponsibleforanorganization'ssuccessorfailure.

B）Managershavetoensurethateveryobstacleisovercomeonthewaytoachievingtheorganization'sgoals.

C）Externalforcesareresponsibleforanorganization'ssuccessorfailure.

D）Employeesaredirectlyresponsibleforanorganization'ssuccessorfailure.

Answer:

C

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

28）Accordingtothesymbolicview,managershavea（n）________effectonsubstantiveorganizationaloutcomes.

A）limited

B）extensive

C）influential

D）significant

Answer:

A

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

29）Thesymbolicviewofmanagementisbaseduponthebeliefthatmanagerssymbolize________.

A）controlandinfluenceindevelopingplansandmakingdecisions

B）everyaspectofanorganization'sperformance,fromthetopleveltotheoperationallevel

C）thefluctuatingfortunesoftheorganizationastheyalternatebetweenprofitsandlosses

D）thetake-chargeexecutivewhoovercomesanyobstacletoseethattheorganizationachievesitsgoals

Answer:

A

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Moderate

Classification:

Conceptual

30）Internalconstraintsthatinfluencemanagers'decisionsandactionscomefrom________.

A）theattitudesofcustomers

B）thecultureoftheorganization

C）theprevailingpoliticalconditions

D）thefluctuationsinthestockmarket

Answer:

B

PageRef:

45

Topic:

TheManager:

OmnipotentorSymbolic

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

31）DanielistheCEOofCookRite,acompanymanufacturingkitchenappliances.Thecompanyhasbeeninbusinessforthepasttenyearsandsalesweresteadilyincreasinguntilsixmonthsago,whentherewasasignificantdecrease.ThoughDanielheldanumberofmeetingswiththetopmanagementofthecompany,hedidnotmakeanychangesinthemanagementtechniquesanddidnotblamemanagersforthedropinsales.Whichofthefollowing,iftrue,wouldindicatethatDanielwascorrectinhisapproach

A）SourcesrevealthatCookRite'scompetitorssawasimilardropinsalesoverthesametimeperiod.

B）ThepriceoftechnologyusedinCookRiteproductsfellduringthisperiod,asaresultofinnovations.

C）Thesymbolicviewofmanagement,whichDanielholds,isthepreferredmethodinthatindustry.

D）Demandforkitchenapplianceshasincreasedsignificantlyoverthepastyear.

Answer:

A

PageRef:

45

AACSB:

Reflective