新编剑桥商务英语中级第三版.docx

新编剑桥商务英语中级第三版.docx

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新编剑桥商务英语中级第三版

MODULE1

To:

AllStaff

From:

RayBonner

Date:

24thJune

Subject:

Trialofflexitimesystem

Furthertoourpreviousmeeting,wearepleasedtobeabletoconfirmthatthenewflexitimesystemwillcomeintooperationasfrom1stAugust.Thesystemappliestoalladministrativeandofficestaff.MayIremindyouthatanyproductionstaffonthecurrentshiftsystemremainunaffectedbythesechanges.

From:

********************

Hi,Rona

Howareyou?

Igotanotetosayyoucalled.Greatnewsthatyoupassedyourfinalexam!

I’msorrythatIdidn’tgetbacktoyoubutit’sbeencrazyhere.Thenetworkwasdownforthreedayssoallourcustomerswerereceivingthewrongorders!

Anyway,howaboutmeetingforlunchthisweek?

Ifyoucan’tmakeit,don’tforgetthepartythisweekend.Doyouwantmetopickyouupat8?

Seeyousoon,

Eve

DearMr.Hynes:

RE:

Replacementofitem00-A104

Withregardtoyourletterdated12thJune,Iamwritingtoconfirmthatwecanofferyouareplacementitemandthiswillbesentouttoday.Iwouldliketoapologizeforthedelaywiththis.Unfortunately,thiswasduetorecentchangestoournetwork.OnbehalfofLarBonnerIwouldliketothankyouforyourcustom.Welookforwardtoworkingwithyouagaininthefuture.

Yourssincerely

EvelynBoer

CustomerServices

Tel:

0207865849

YouareamanageratLarBonner.Afterameetingwithstaff,thecompanyhasagreedtoextendparentalleaveforfathersfromtwoweekstothreeweeks.Writeamemotoallstaff.

•Refertothepreviousmeeting.

•Saywhenthenewsystemwillbegin（25thSeptember）.

•Remindstaffthattheirmanagersneedonemonth’snotice.

To:

AllStaff

From:

（Nameofstudent）

Date:

25thJuly

Subject:

ParentalLeave

Furthertoourpreviousmeeting,Iampleasedtoconfirmthatparentalleaveforfathershasbeenextendedtothreeweeks.Thenewsystemwillcomeintooperationasfrom25thSeptember.MayIremindyouthatyourmanagerswillrequireonemonth’snotice?

MODULE2

1.Readtheapplicationforajob.Writetheverbinbracketsinthepastsimple,presentperfectorpresentperfectcontinuous.

DearSirorMadam,

I__Saw__（see）youradvertforthepostofClientServicesExecutiveinyesterday'snewspaperandIwouldliketoapplyfortheposition.

AsyoucanseefrommyattachedCV,I_havebeenworking_（work）formycurrentcompanyforovertwoyears.I_joined_（join）MackintyreandCoin2007andsincethen,I_havehad_（have）manyopportunitiestodevelopmyskills.However,I_havebeenconsidering_（consider）acareerchangewithanewchallengeforanumberofmonthsandthisseemsliketheperfectmomenttomakethatmove.

Iseefromrecentpressreportsthatyourcompany_hasexpanded/hasbeenexpanding_（expand）itsoperationsinChinaandthereforeIwouldliketodrawyourattentiontomydegreeinOrientalStudiesandMandarinwhichI_completed_（complete）in2006.CombinedwithmycurrentMBA,whichI_havebeenstudying_（study）forpart-timeatthelocaluniversity,IfeelthatIwouldbeanassettoyourcompany.

Pleasealsonotethatmycurrentmanager_hasagreed_（agree）towriteareferenceandcanbecontactedon02078576785.

Ilookforwardtohearingfromyou.

Yoursfaithfully

DanielLewis

2.Readthisadvertforajob.Youwouldliketoapplyforitandhavewrittensomenotesaboutyourexperience.Usethenotestowritealetterofapplication（120-140words）similartotheoneabove.

PersonalAssistanttoOverseasSalesManager

Wearecurrentlyseekingsomeoneto

workinabusyandexpandingdepartment.

Youwillhaveexperienceinsecretarial

duties.GoodknowledgeofEnglishand

atleastoneotherlanguageispreferred.

Youwillneedtotravelabroadwiththe

salesmanagerandorganiseschedules.

Opportunitiesforpromotion.

beenworkingfortravelagencyforlast6months

DearSirorMadam,

IsawyouradvertforthepostofPersonalAssistanttoOverseasSalesManagerinyesterday'snewspaperandIwouldliketoapplyfortheposition.

AsyoucanseefrommyattachedCV,Ihavebeenworkingforatravelagencyforthelastsixmonths,whichIhavereallyenjoyed.BeforethatIworkedasareceptionistandsecretaryfortwoyears.

IhaveagoodknowledgeofEnglishasIcompletedacourseatcollegeandIamalsofluentinItalianhavinglivedinRomeforthesummerin2006.

Pleasenotethatmycurrentmanagerhasagreedtowritemeareference.

Ilookforwardtohearingfromyou.

Yoursfaithfully

[student'sname]

4.AMemo

To:

Allstaff

From:

JamesShepherd

Date:

23June

Subject:

Presentationonchangestopensionscheme

Duetorecentchangesingovernmentpensionlaws,theHeadofFinancewillgiveapresentationonTuesday1Julyat5.30pminthecanteentooutlineanyeffectonthecurrentcompany-basedpensionscheme.Staffwiththispolicyarewelcometoattend.

6.Readthreemorememos.Underlineanykeywordsandusethemtowritethesubjectlines.

Subject:

Displayofnewfactoryplans

Asyouareprobablyaware,thecompanyiscurrentlyconsideringplansforanewfactoryinthedistrictofCampiBisenzio.

Modelsanddesignswillbeondisplayintheconferenceroomeverydaynextweek.Allstaffarewelcometovisitatanytimeandgivefeedback.

Subject:

Presentationonflexitimeandhome-working

Followingrecentfeedbackonworkinghours,theHeadofHumanResourceswillgiveapresentationonThursday2Julyat4.30pmintheconferenceroomtooutlineproposalsforasystemofflexitimeandhome-working.Anystaffareinvitedtoattendandsharetheirideas.

Subject:

Spanishclasses

PleasenotethatSpanishclassesthisyearwillbeginonOctober16thonWednesdaylunchtimes.Anyonewishingtoparticipateshouldinformtheirlinemanager.PlacementtestingfornewparticipantswilltakeplaceinthetrainingcenteronThursday5thorFriday6thbetween12and1pm.

7.Readtheinformationbelowandthenwriteamemotoallthestaffinyourcompany.Write40-50wordsonly.RemembertoincludeaTo,From,DateandSubjectline.

Youareahumanresourcesmanagerforalargemanufacturingfirm.Toofferstaffbetterhealthinsurance,thecompanyhasrecentlychangeditsinsurancecompany.Arepresentativefromtheinsurancecompanyisvisitingtopresentthenewpolicy.Inyourmemoyoushould:

*saywhathashappenedandwhy.

*announcetherepresentative’svisit.

*saywhenandwherehispresentationwilltakeplace.

p25

TherearetwopartstotheWritingTest.InPartOneyoumustwriteaninternalcommunicationsuchasanote，message，memooremailofaround40words.

PARTONE

Youareaseminarorganizer.Youwanttocheckdetailsforaneventnextweekwithyourtwoassistants.Writeanemailtoyourstaff.Write40-50words.

●Sywhichroomsyouhavebookedfortheevent.

●Akthemtoconfirmtheschedulewithsecurity.

●Eplainthatoneparticipantwillbelate.

From:

[student'sname]

Subject:

Confirmationofseminardetails

Date:

XXXX

To:

Assistantseminarorganizers

PleasenotethatIhavebookedRooms101and102fortheseminarnextweek.I'dbegratefulifyouwouldnowconfirmthisbookingandthefinalschedulefortheeventwithsecurity.AlsonotethatMrSinghwillbeonehourlateontheMondaymorning.

Module4

Writing:

Areport

SpendingonInternetadvertisingforMay:

Cost

Bennersontheirsites（euros/month）:

3,200

Monthlynewsletteremailedtosubscribers:

Nocost

Tip1:

Keepthetitleofthereportshort.Itonlyneedstotellyourreaderthesubject.

Tip2:

Divideyourreportintosectionstomakeiteasiertoread.UseheadingssuchasIntroduction,Findings,Conclusions,Recommendations.

Tip3:

Statetheaimofthereportintheintroduction.Thiswillincludewhyyouhavebeenaskedtowriteitandwhatyouwillhavedonebytheend.

Tip4:

Inthefindingssectiondescribethefactsandinformation.Avoidgivingyouropinionatthisstage.

Reporton_visitstowebsiteandproposedmarketingstrategy___

Introduction

Theaimofthisreportistocommentonthenumberofpeoplevisitingthecompanywebsiteinthelastthreemonthsandpropose

amarketingstrategyforthenextthreemonths.

Findings

Overthelastthreemonths,thenumberofvisitorshasincreasedby650.Therearetworeasonsfortheincrease.Firstofall,welaunchedanewsletterforsubscribes.SecondlyinMay,weranacompetitionwhichwasverypopular.

Withregardstocosts,bannershavecost3200eurosamonthbutveryfewpeopleseemtovisitthewebsiteasaresultofthese.

Ontheotherhand,thenewsletterdoesn’tcostanything（otherthanmytime）buthashelpedtoincreasethenumberofvisitors.

Recommendations

InordertoincreasethisnumberIwouldrecommendthatwecontinuewiththenewsletterandrunmorecompetitionsandquizzes.Ialsoproposethatwestopusingbannersandputmoreresourcesintosettinguplinkswithothersitestoincreasethetraffic.

Module6

ReportonthedismissalofLudwigaChuhova

Introduction

Theaimofthisreportis

（1）toassess/tobeassessedwhetherMs.Chuhova

（2）unfairlydismissed/wasunfairlydismissedandifthecorrectprocedure（3）followed/wasfollowedbyherlinemanager.

Findings

Firstofall,it（4）hasfound/hasbeenfoundthatMs.Chuhova（5）hadfailed/hadbeenfailedtoarriveforworkonthreeoccasions.

Onthefirstoccasion,whenthemanagergaveaverbalwarning,she（6）reports/isreportedtohavesaidthatitwasnoneofhisbusiness.Onthesecondoccasion,thelinemanager（7）gave/wasgivenherawrittenwarning.Whenshefailedtoarriveforworkathirdtime,she（8）dismissed/wasdismissedwithimmediateeffect.

Conclusionsandrecommendations

Inconclusion,themanager（9）appears/isappearedtohave