5SOA ArchitectUse Case.docx

1、5 SOA Architect Use CaseXYZ Airlines POCUse Case Documentversion 0.11. Introduction 32. Actor 32.1 RC 32.1.1 Authorities and Responsibilities 32.2 Ramp Controller 32.3 Cabin Crew and Cockpit Crew 42.4 Ground Operation Staffs and Equipment 42.5 OCC 43. Use Cases 43.1 Display Assigned Flights 43.2 Bef

2、ore Arrival 53.3 After Arrival 73.4 Check Loading 83.5 Prepare Departure 93.6 Alert Processing 113.6.1 Automatic Alert 113.6.2 Manual Alert 124. Scenario 131. IntroductionThe objective of this document is to describe the Use Cases of KAL POC specified in KAL POC architecture design document. It will

3、 cover the overall work process of Ramp Coordination. The following use cases will be defined: Display Assigned Flights Before Arrival After Arrival Loading Process Ready for Departure Alert Processing(To illustrate the use cases, the corresponding UI will be listed with each use case.)Figure 1 Use

4、Cases2. Actor2.1 RCRamp Coordinator (RC) is the responsible employee of ramp operation from the arrival to the flight departure. And he/she has the responsibility and authority to supervise ramp activities and all other activities for punctual operation and safe ground handling.RC should be assigned

5、 to each A/C or each flight for efficiency of A/C safety and ramp management in the ramp area. However, It is permissible for a RC to oversee other flight in case of unexpected or unavoidable circumstance such as flight irregularity, adverse weather etc.2.1.1 Authorities and ResponsibilitiesRC has a

6、uthorities to oversee safety weak area of ramp operation such as aircraft fueling, Cargo Compartment, ULD Condition/Locking, Dangerous Goods, Cargo Loading/Unloading. RC has authority over all area of workers from different group (fueling, cabin service, cargo, caterer, etc.) at the gate. RC is unde

7、r supervision of and accountable to the team leader or station manager. Team leader or station manager is responsible to establish standards and procedures for RC and to improve his/her quality of work also. RC has authority to utilize any available manpower at ramp area. RC is responsible to superv

8、ise for all ramp activities during the arrival, departure, unloading and loading process.2.2 Ramp ControllerRamp Controller monitors the status of all the flights in the airport. If he notices any issue which requires the attention and coordination of RC, he will contact RC.2.3 Cabin Crew and Cockpi

9、t CrewDuring ramp coordination, the activities of Cabin and Cockpit Crew will be monitored by RC.2.4 Ground Operation Staffs and EquipmentDuring ramp coordination, the work and status of Ground Operation Staffs and Equipment will be monitored by RC.2.5 OCCOCC monitors the status of the flights in bo

10、th air and ramp site. If he notices any issue which requires the attention and coordination of RC/Controller, he will discuss it with Ramp Controller and RC.3. Use Cases3.1 Display Assigned FlightsSubject AreaRamp CoordinationBusiness EventRC loges on RCMS, or want to look at the information of all

11、the flights he is assigned.Actor(s)RCUse Case OverviewRC get all the flights he is assigned on current day.PreconditionsRC has logged on RCMS successfully.Use Case Description1. A flight list will be shown on the screen. It contains all the flights a RC were assigned on current day.2. If any alert h

12、appens, he will follow Use Case “Alert Processing”.Use Case AssociationsUse Case “Alert Processing”Input SummaryN/AOutput SummaryThe flight list: FLTNO, STD/A, ETD/A, SPOT, Custom Fuel Confirmation3.2 Before ArrivalSubject AreaRamp CoordinationBusiness EventA flight will arrive in 5 minutes.Actor(s)

13、RC, Ground Operation Staffs and EquipmentsUse Case DescriptionBefore the flights arrival, RC checks those items around SPOT.PreconditionsRC clicks on Hyperlink “Before Arrival”. Termination OutcomeCondition(s) Affecting Termination OutcomeThe flight will be delayed, or the SPOT has to be changedThos

14、e check items are not completed on timeUse Case Description1. Stand by time at the ship side : From 5 minutes prior to A/C ramp in to flight ramp out for A/C with short turn around. For all other A/C, from completion of A/C tow in until flight departure, R/C shall stand by near ship side or inside t

15、he cabin to perform duty.2. Show up time of flight crew to the aircraft3. Parking sport Inspection (Short Turn Around Flight) RC should show up at parking spot 5 minutes prior to A/C ramp in after verifying ETA. Inspect surrounding area, eliminate all the obstacles on the A/C moving path and If nece

16、ssary, request change of parking spot to the duty concerned. 4. A/C Tow-in Check. (Long Turn Around Flight) R/C should show up at designated spot and time to confirm completion of A/C tow-in, if not towed in, contact duty concerned of arrangement 5. Preparation of each section Check attendance of gr

17、ound staff (Marshaller, Cargo agent, Cabin cleaning, Fueling agent, Maintenance personnel, Bridge operator, Traffic agent) and operating status of prepared ground equipment(GPU, Towing truck, Step car, CGO loader, Lavatory truck, Water truck, Cabin service car, Fuel service truck etc) If unsatisfact

18、ory items are detected, R/C should notify thee duty manager.6. Preparation of safety check list7. Inspect FOD8. Keep in contact and consult with G/H staff regarding all related duties9. If any alert happens, he will follow Use Case “Alert Processing”.Use Case AssociationsUse Case “Alert Processing”I

19、nput SummaryStatus: Parking SPOT, Tow-in(if required), FOD, Ground Check-listOutput Summary“Before Arrival” is completed3.3 After ArrivalSubject AreaRamp CoordinationBusiness EventA flight has arrived.Actor(s)RC, Ground Operation Staffs and EquipmentsUse Case DescriptionRC will monitor PAX De-boardi

20、ng, CGO/Baggage/Catering unloading, and insure the safety of the flight.PreconditionsRC clicks on Hyperlink “After Arrival”.Termination OutcomeCondition(s) Affecting Termination OutcomeThe Completion of After Arrival will be delayedThose check items are not completed on timeUse Case Description1. RC

21、 checks the location of duty person.2. RC check chock.3. RC checks commerce vehicle SPOT.4. RC checks AIR/PWR supply.5. RC records Ramp-in(SPOT-in) time.6. RC records PAX/CGO door open time7. RC monitors PAX/Crew de-boarding, and record start/finish time.8. RC monitors CGO/BAG/CATERING unloading, an

22、d record start/finish time.9. RC monitors refuelling, record start time.10. If any alert happens, he will follow Use Case “Alert Processing”.Use Case AssociationsUse Case “Alert Processing”Input SummaryStatus: the location of duty person, chock, AIR/PWR supply, commerce vehicle SPOTStart and finish

23、time: PAX/Crew de-boarding, CGO/BAG/CATERING unloadingRamp-in time, PAX/CGO door open timeRefuelling start timeOutput Summary“After Arrival” is completed3.4 Check LoadingSubject AreaRamp CoordinationBusiness EventLoading process begins.Actor(s)RC, Ground Operation Staffs and Equipments, Cockpit and

24、Cabin CrewUse Case DescriptionRC will monitor PAX De-boarding, CGO/Baggage/Catering loading, and insure the safety of the flight.PreconditionsRC clicks on Hyperlink “Check Loading”.Termination OutcomeCondition(s) Affecting Termination OutcomeThe completion of loading process will be delayedThose che

25、ck items are not completed on timeUse Case Description1. RC checks G.S.E2. RC check ULD Safety3. RC checks Ground Handling4. RC checks Cargo Lock5. RC checks Maintenance and enters remarks6. RC records refuelling finish time7. RC records Operation/Cabin Crew show-up time8. RC monitors CGO/BAG/CATERI

26、NG loading, and record start/finish time.9. If any alert happens, he will follow Use Case “Alert Processing”.Use Case AssociationsUse Case “Alert Processing”Input SummaryStatus: GSE, ULD Safety, Ground Handling, Cargo LockMaintenance Status and RemarksCGO/BAG/CATERING loading start and finish timeRe

27、fuelling finish time, Operation/Cabin Crew show-up timeOutput Summary“After Arrival” is completed3.5 Prepare DepartureSubject AreaRamp CoordinationBusiness EventBoarding Signal is fired.Actor(s)RCUse Case DescriptionRC will monitor PAX De-boarding, CGO/Baggage/Catering unloading, and insure the safe

28、ty of the flight.PreconditionsRC clicks on Hyperlink “After Arrival”.Termination OutcomeCondition(s) Affecting Termination OutcomeThe flight will be delayedThose check items are not completed on timeUse Case Description1. RC monitors Preparation of Passenger Boarding Upcoming of established boarding

29、 start time, check cabin preparation status and contact traffic agent 2-3 minutes before boarding to line up of passengers or boarding of passenger on the ramp bus (if contacting traffic agent is not available, contact related department to relay message) When boarding delay is expected inevitably,

30、delay reason and expected boarding time should be informed to the traffic agents. 2. RC monitors Passenger Boarding After checking readiness for passenger boarding from purser, he/she shall receive boarding sign from cabin purser and notify to the agent (Pusser use either A/C interphone or direct co

31、ntact with captain for boarding approval) 3. RC Final confirmation Departure Process According to the report by each sectional manager, verify if all required processes such as boarding of passenger, catering, cargo, baggage and necessary documents (G.D. load sheet, CGO M/F etc) were completed without fail. If A/C departure delay is expected due to small number of missing passenger, make decision whether to off load after discussion with traffic agent(Depart or Departure agent). However, if this passenger has checked baggage, Regulation of