Practice Questions for Quality.docx

1、Practice Questions for QualityPractice Questions INSTRUCTIONS: Note the most suitable answer for each multiple-choice question in the appropriate space on the answer sheet.1. Which of the following is the primary objective of establishing a quality assurance process?a. Completed checklistsb. Process

2、 adjustmentsc. Quality improvementd. The quality management plan建立质量保证体系的主要目标是：a. 完整的对照表b. 过程调整c. 质量提高d. 质量管理计划2. Traditional thinking (before Crosby, Juran, Deming, and others) on quality performance standards held that error isa. Beneficial because we all learn from our mistakesb. Inevitablec. Unl

3、ikely if a sufficient number of inspectors is used in the processd. More costly than the sophisticated design work required to prevent it传统的（Crosby, Juran, Deming和其他人之前）对质量执行水准的看法是，认为错误是：a. 有益的，因为我们都从错误里学习b. 不可避免的c. 如果在流程里使用足够数量的检查者就不大可能发生d. 比预防它所需要的设计工作开支更多3. Rework is a. An input to the quality co

4、ntrol processb. An adjustment made that is based on quality control measurementsc. Action taken to bring a nonconforming item into complianced. Not a concern if the errors are detected early返工是：a. 对质量控制流程的一个输入b. 基于质量控制测量上做的调整c. 把同要求不一致的东西调整到一致的行为d. 如果错误发现早就没问题4. The quality function deployment proce

5、ss is used toa. Provide better product definition and product developmentb. Help products succeed in the marketplacec. Help identify processes under way in other organizations that should be emulatedd. Support production planning and the just-in-time approach质量功能部署过程是用来：a. 提供更好的产品定义和产品发展b. 帮助产品在市场上成

6、功c. 帮助确认其他机构实行的、应该被效仿的流程d. 支持产品计划制订和正好及时的方法5. Kaoru Ishikawa led the Japanese Union of Scientists and Engineers in its efforts to introduce methods for quality control. In simplifying techniques so workers could understand and apply them, he concentrated on seven tools. Which item is not one of the

7、seven tools he made popular?a. Pareto chartb. Cause-and-effect diagramc. Control chartd. PERT chartKaoru Ishikawa 带领日本科学家和工程师联合会介绍质量控制的工作。为了把技术简化以使工人们理解是使用他们，他集中在几个工具上。其中哪个不是他推广的几个工具之一？a. Pareto图b. 原因和结果图c. 控制图d. PERT图6. Design of experiments is a technique used in quality planning to-a. Identify wh

8、ich variables have the most influence on overall outcomesb. Provide a comparison between project quality management practicesc. Identify where less rework will be required in any production processd. Determine the most wasteful aspects of a process, to improve productivity实验设计是用来制订质量计划的技术，以：a. 确认哪个变

9、量对总体结果有最多的影响b. 为项目质量管理实践之间提供比较c. 确认在任何生产流程里，哪里需要的返工少d. 确定流程的哪个方面的浪费最多，以提高生产力7. The purpose of the Taguchi method is toa. Manage the flow of material for better visibility and controlb. Use statistical techniques to compute a “loss function” to determine the cost of producing products that fail to ac

10、hieve a target valuec. Design, group, and manage production operations as self-contained flexible cells capable of start-to-finish processing of a family of itemsd. Regulate coordination and communication among process stagesTaguchi方法的一个目的是：a. 为更好的可视性和控制管理材料的流动b. 使用统计技术计算“损失功能，”确定不能达到目标价值的生产产品的开支c.

11、把生产运行当作自我包含的、灵活的、能从开始到结束进行的事物的家族单元来设计、分组和管理d. 规范流程阶段间的协调和沟通8. Which term is not used to describe a type of quality audit?a. Internalb. Systemc. Baselined. Prospective哪一个术语不是用来描述质量审查种类的？a. 内部的b. 系统的c. 基准的d. 预期的9. All the following are root-cause analysis techniques used in quality management except-a

12、. Fishbone diagramsb. Ishikawa diagramsc. System or process flowchartsd. Checklists下面都是用于质量管理里的根源分析技术，除了：a. 鱼骨图b. Ishikawa图c. 系统或流程流动图d. 核对表10. Which of the following statements best describes attribute sampling versus variable sampling?a. Attribute sampling is concerned with prevention, whereas var

13、iable sampling is concerned with inspection.b. Attribute sampling is concerned with conformance, whereas variable sampling is concerned with the degree of conformance.c. Attribute sampling is concerned with special causes, whereas variable sampling is concerned with any causes.d. Both are the same c

14、oncept.下面哪个说法最好地描述了特征取样和变量取样的比较？a. 特征取样是关于预防，而变量取样是关于检查b. 特征取样是关于一致，而变量取样是关于一致的程度c. 特征取样是关于特殊原因，变量取样是关于任何原因d. 两个是一样的概念11. Constancy of purpose is a core concept for continuous improvement. An organization displaying constancy of purpose must have all the following elements excepta. Documented and we

15、ll-disseminated statements of purpose and visionb. A set of strategic and tactical plansc. An awareness by all members of the organization of the purpose, vision, goals and objectives and their roles in achieving themd. A quality assurance and control department reporting to senior management目标的坚定是不

16、断提高的一个核心概念。一个表面目标坚定的机构必须有下面所有的因素，除了：a. 目标和远景文件化和妥善分发b. 一系列战略和战术计划c. 机构每个成员对目标、远景和目的，以及他们明白自己在达到以上这些目的里的作用d. 一个想高层管理汇报的质量保证和控制部门12. Control charts are used toa. Show statistical relationships between historical data and other variablesb. Determine who is responsible for significant errorsc. Show defe

17、cts generated by category of identified caused. Monitor project management processes such as cost or schedule variances控制图是用来：a. 表明历史资料和其他变量之间的统计关系b. 确定谁为显著的错误负责c. 显示确认的原因类型产生的错误d. 跟踪项目管理过程，比如开支或日程的偏离13. When a process is considered to be in control, ita. Should not be adjustedb. May not be changed

18、to provide improvementsc. Shows differences caused by expected events or normal causesd. Should not be inspected or reworked for any reason如果一个流程被认为是控制之中，它a. 不应该被调整b. 可以不改变以提高c. 显示由期望的事件或正常原因导致的差别d. 不应该因为任何原因检查或返工14. Project quality management was once thought to include only inspection or quality c

19、ontrol. In recent years, the concept of project quality management has broadened. Which statement is not representative of the new definition of quality management?a. Quality is designed into the product or service, not inspected into it.b. Quality is the concern of the quality assurance staff.c. Cu

20、stomers require a documented and, in some cases, registered quality assurance system.d. National and international standards and guidelines for quality assurance systems are available.项目质量管理曾经被认为只包括检查或质量控制。最近，质量管理的概念已经扩大。哪个说法没有代表质量管理的新定义？a. 质量是设计到产品或服务中的，而不是检查进去的b. 质量是质量保证人员的关注所在c. 客户要求一个文件化，有时是注册的质

21、量保证系统d. 有质量保证的国内和国际的标准和指南15. The project team should have a working knowledge of statistical process control to help conduct quality control activities. Of all the topics involved, which of the following is the most important for the team to understand?a. Sampling and probabilityb. Attribute samplin

22、g and variable samplingc. Tolerances and control limitsd. Special causes and random causes项目团队应该具有统计流程控制的工作知识，以帮助进行质量控制行动。在所有涉及的题目里，哪个是团队要理解的最重要的？a. 取样和可能性b. 特征取样和变量取样c. 容忍和控制限制d. 特殊原因和偶然原因16. Trend analysis is used to monitor-a. Causes of errorb. The quality management planc. Customer satisfactiond

23、. Technical, cost, and schedule performance倾向分析是用来监视；a. 错误的原因b. 质量管理计划c. 客户满意d. 技术、开支和日程执行17. Long-term contracting is an important aspect of project quality management because it-a. Provides incentives to vendors to make quality commitmentsb. Improves quality through the use of benefit-cost analysi

24、sc. Usually results in lower costs and increased productivityd. Provides for mandatory audits长期合同对项目质量管理是一个重要的方面，因为它：a. 刺激供货商进行质量投入b. 通过事业开支收益分析提高质量c. 通常导致开支减少，生产力提高d. 规定必须的检查18. Which of the following is an output of quality control?a. Statistical samplingb. The quality management planc. Work resul

25、tsd. Process adjustments下面哪一个是质量控制的输出？a. 统计取样b. 质量管理计划c. 工作结果d. 流程调整19. Work results, an input to quality control, include-a. Process resultsb. Product resultsc. Process and product resultsd. Operational process redesign工作结果作为对质量控制的投入，包括：a. 流程结果b. 产品结果c. 流程和产品结果d. 重新设计运行流程20. The primary feature of

26、a quality audit is that it-a. Helps an organization attain formal certification of its quality management programb. Provides objective evidence about quality system performancec. Provides opportunities to identify needed personnel improvementsd. Provides objective evidence about nonconformance质量审查的主

27、要功能是它：a. 帮助机构取得质量管理程序的正式认证b. 对质量系统执行提高目标证据c. 为确认需要的人员提高提供机会d. 为不符合要求提供目标证据21. The purpose of flowcharting is to-a. Help analyze how problems occurb. Show dependencies between tasksc. Show the results of a processd. Forecast future outcomes流程图的目的是:a. 帮助分析问题是怎样发生的b. 显示任务间的依赖c. 显示流程的结果d. 预报未来的结果22. In

28、quality planning, stakeholders should be informed of the quality policy by the-a. Head of the organizationb. Project managerc. Project teamd. Functional managers制订质量计划时，应该由_通知干系人质量政策的信息：a. 机构的头儿b. 项目经理c. 项目团队d. 职能经理23. Six sigma refers to the aim of setting tolerance limits at 6 standard deviations

29、from the mean, whereas the normally expected deviation of a process is-a. 1 standard deviationb. 2 standard deviationsc. 3 standard deviationsd. undeterminable because of the unique of every process6 sigma 指的是距离平均数设立有6个标准背离的容忍限度的目标，而一个流程正常期望的背离是：a. 1个标准背离b. 2个标准背离c. 3个标准背离d. 由于每个流程的独特性很难确定24. One wa

30、y to reduce the cost of quality control is to-a. Work to ensure that the overall quality program is ISO compliantb. Use statistical samplingc. Conduct inspections throughout the processd. Use trend analysis减少质量控制开支的一个方法是：a. 保证总体质量程序同ISO一致b. 使用统计取样c. 进行整个流程的检查d. 使用倾向分析25. The continuous improvement p

31、rocess provides a way for an organization to create and sustain a culture of continuous improvement. As such, it should be directed by-a. The project managerb. Top managementc. Employees participating in quality circlesd. Stakeholders持续提高流程为机构创造和保持持续提高的文化提供的一个方法。这样的流程应该由_指导。a. 项目经理b. 高层管理c. 员工参与到质量循环d. 干系人26. Inspections may also be called-a. Control testsb. Walk-throughsc. Statistical samplingd. Checklists检查也可以被叫做：a. 控制测试b. 排练c. 统计取样d. 核对表