知识整理酒店服务英语100句.docx

1、知识整理酒店服务英语100句 100English sentences for hotel service1)How do you do? 你好吗？2）Welcome to our hotel. 欢迎光临我们酒店。3）How are you? / How have you been? / How are you going? 你好吗？/ 你近来好吗？4）Fine , thanks . /Pretty good, thanks , and you? 很好，谢谢。/相当好，谢谢，你呢？5）My name is Nancy Wang . 我叫Nancy .6) May I know you name

2、 , please ? 请问能告诉我您的名字吗？7) May I know you room number ,please ? 请问你的房间号码是多少？8）Would you like to come with me , please ? 请跟我来好吗？9）I wish you enjoy your stay at our hotel . /I wish you have a pleasant stay here . 希望您在我们酒店住得愉快 / 希望您在这住得开心。10）May I show you to your room ?我带您去房间好吗？11）Thanks for coming .

3、谢谢光临。12）Have a good trip . 旅途愉快。13）Hope to see you again . 希望下次能再见到您。14）Happy new year . 新年快乐。15）Merry Christmas . 圣诞快乐。16）Happy Birthday. 生日快乐。17）May I help you ? / Is there anything I can do for you ? / What can I help you ? 请问需要帮忙吗？/ 我能为您做点什么吗？/ 有什么我能帮 助您的吗？18）Thanks for your help . 多谢您的帮忙。19）You

4、 are welcome ./Its my pleasure . 不客气/这是我的荣幸。20）Excuse me , may I come though , please . 对不起，请借过。21）I am sorry to disturb you . 很抱歉，打扰您了。22）Were are you from ? 请问您从哪儿来？23）I am from Guang Zhou ./ I am a local . 我从广州来/我是本地人。24）Sorry , I dont s speak English .Can I get someone else to help you ? 对不起，我不会

5、说英语。/我让其他人来帮助您，好吗？25）Our hotels telephone number is: 68536699, fax number is:68535358. 我们酒店的电话号码是：68536699，传真号码是：68535358。26）Our hotels name is : Bao Hua Harbour View Hotel . 我们酒店的全称是：宝华海景大酒店。27）Good morning ,good afternoon ,good evening ,good night ,sir / madam. 早上好，下午好，晚上好，晚安，先生/女士。28) See you ./S

6、ee you later ./See you tomorrow . 再见/回头见/明天见29）What day is today ? Today is Monday / Tuesday / Wednesday/ Thursday / Friday / Saturday / Sunday. 今天星期几？/今天星期一 / 星期二 / 星期三 / 星期四 /星期五 / 星期六 / 星期日30）What day is the date today ? Today is 1st /2nd 3rd /4th 、 今天几号？/ 今天是1号/2号/3号/4号31）Do you have any laundry

7、 ? 请问您有洗衣吗？32）Reception desk , Information desk , Cashier-at lobby . 接待处，问讯处，前台收银处在大堂。33）May I take your luggage , sir ? / May I help you with your bag sir? 先生，我能帮您提行李好吗？/ 先生，需要我帮您拿袋子 吗？34）Its a great pleasure to meet you . 很高兴遇见您。35）How was your journey / trip ? 你的旅途过得怎样？36）Good morning ,Mr. Smith

8、, nice to see you again . 早上好，Smith先生，很高兴见到你。37）Good morning ,Id like to speak to Mr. Smith . 早上好，请帮我叫Smith先生好吗？38）Could you give Mr. , Wang this message , please ? 请你把这个留言给王先生好吗？40）I am sorry . Ive got the wrong number .对不起，我拨错号码了。41）Thanks for calling back . 感谢你的回电。42）Hello , this is Linda calling

9、 from Hong Kong . 你好，我是Linda ,从香港打来电话。43）May I get Linda to call you back ? 我请Linda给您回电话，好吗？44)I will put you through to his office .我帮你把电话接到他的办公室。45）Hold on moment ,please . 请稍等一下。46）EMS-express Mailing Service ,Air ticket ,In-house doctor ， Buffet breakfast . 特快专递服务，飞机票，店内医生，自助早餐。47）Housekeeping ,

10、 May I come in ? 客房服务员，请问可以进来吗？48）Housekeeping ,mar I help you ? 客房部，需要帮忙吗？49）Im sorry to disturb you .But wed like to clean your room .May we do it now ? 对不起打扰您了，我们需要打扫房间，请问现在可以打扫 吗？50）What time would it be convenient to clean the room ,sir? 先生，请问什么时间我们方便打扫房间。51）Turn down service ,may I come in ? 开

11、夜床服务，能进来吗？52）Excuse me ,did you ring for service ? 对不起，您打电话需要服务吗？53）Here is the blanket and hot water ,sir . 这是毛毯和热水，先生。54）DIANNA cafe-coffee shop ,its located at lobby north . 戴安娜咖啡厅位于大堂的北侧。55）SALATP-thai restaurant , its located on the 2nd floor. 泰国餐厅位于酒店的2楼。56）Royal flavor restaurant its located

12、on the 2nd floor . 宫廷食府位于酒店的2楼。57）BAO HUA saloon-function / banquet hall ,its located on the 2nd floor. 宝华厅-功能厅 / 宴会厅位于酒店的2楼。58）Food street-its located on the 3rd floor. 食街位于酒店的3楼。59）Green garden-Chinese restaurant ,its located on the 3rd floor. 望绿宛-中餐厅位于酒店的3楼。60) Recreation center-night club ,its o

13、n the 4th and 5th floor .娱乐中心-夜总会位于酒店的4楼和5楼。61）Snooker bar-its on the 3rd floor . 斯诺克酒吧-在酒店的3楼。62）Health center-gymnasium/fitness center ,its on the 4th floor . 健身中心-健身房位于酒店的4楼。63）Window of island-proof bar ,its on the 28th floor . 南国之窗-屋顶酒吧位于酒店的28楼。64）Business center-its at lobby south , opposite t

14、o the flower shop . 商务中心位于酒店的大堂南侧，花店对面。65）Shopping center-its at lobby east ,beside the business center . 购物中心位于酒店大堂东侧，商务中心旁边。66）Ticket office-its beside the business center at lobby south . 购票处位于大堂南侧商务中心旁边。67）Flower shop-its at the lobby south ,opposite to the business center . 花店位于大堂南侧，商务中心对面。68）S

15、auna-its located on the 4th floor . 桑拿位于酒店的4楼。69）Beauty salon-its located on the 4th floor . 美容美发位于酒店的4楼。70）Discotheque-its in the night club on the 4th floor . 迪士高位于4楼夜总会内。71）Swimming pool-outdoor swimming pool ,its on the 5th floor of the terrace . 游泳池-室外泳池位于酒店5楼平台上。72）Clinic-its on the 4th floor

16、of annex . 医务室位于酒店附楼的4楼。73）I have two pairs of trousers and a jacket to be washed and pressed . 我这两条裤子和一件上衣要洗涤熨烫。74）This ceremonial dress is to be starched and pressed . 这套夜礼服浆一浆再熨。75）When do you want them ? 你什么时候穿？76）I want them this afternoon ,because Im going to a party tonight . 今天下午，因为晚上我要去参加宴会

17、。77）Please put the clothes to be washed into the laundry bag .Its in the closet(wardrobe). 请你把要洗的衣服放在洗衣袋里，洗衣袋在衣柜里。78）When can I get these clothes back ? 这些衣服什么时候能洗好？79）Here is ninety yuan I found in the pocket of your dirty clothes . 我们发现你交洗的衣服口袋里有90元，现在交还给你。80）Attendant ,please look in the pockets

18、of my dirty clothes to see ifthere is a traveler check in them .服务员，请你查一查我交洗的衣服口袋里有没有旅行支票。81）No ,there is nothing in it . 没有。82）Your clothes are ready . 你的衣服洗好了。83）Im afraid were made a mistake, Please check the clothes to see if there is a mistake . 对不起，我们送错了一件衣服，请你检查一下。84）This coat is not mine . I

19、 find there is one shirt missing . 这件衣服不是我的，我少了一件衬衫。85）Let us look for it . 我们去找一找。86) If you have laundry ,leave it in the laundry bag . Itll be collected at 9:30 every morning , 如果您有衣服要洗，请放在洗衣袋里，每天上午9：30收取。87）Do you have any clothes to be cleaned ? 你有衣服要洗吗？88）Im very sorry , the cuff of your shirt

20、 was damaged when we pressed it ,we have arranged to pay 20 yuan for compensation . 对不起，这件衬衣的袖熨坏了，我们赔您20元可以吗？89）Id like to have my overcoat dry-cleaned .My shirt and pyjamaswashed and my suit pressed.我的大衣要干洗，衬衫和睡衣要水洗，并烫一套西装。90) Im in a hurry ,I have to wear it tomorrow evening . 这件衣服要加急，明天晚上我要穿。91）T

21、here is a hole in this coat .Please mend it for me . 衣服上有一个洞，请代为缝补一下。92）There is a button missing on my coat ,can you sew on a button for me . 我衣服上掉了一个扣子，你能帮我配一个吗？93）Regular-All laundry collected before 12:00 noon will be returned at 6:00pm on the same day . 正常服务：在中午12：00前收取的衣服，将于当天下午 6：00pm送回。94）Ex

22、press service-Garments returned within 4 hours .Latest collection 3pm .It charge double . 加快服务，四小时送回衣服，最后收衣时间为下午3：00， 受费加100%。95）Plus 15% service (percent) charge . 另加收15%服务费。96）Be sure it you leave any thing be hind . 请确认一下有没有留下什么东西。97）Can you change the water of the thermos now?现在可以帮我换一下水壶里的水吗？98）I want to borrow China Daily of these days. 我要看这几天的中国日报。99）Please clean room when Im out . 等我出去后再清洁房间。100）Please bring some chairs for me . 请为我带来一些椅子。