Business English复习题.docx

1、Business English复习题General Review for Business EnglishI. Scope of Final Examination.The scope of the final examination for the course Business English will cover Units 1 through 13, including the listening, speaking (Dialogue 1), reading, and writing tasks of each unit. You need review the text of e

2、ach unit while preparing for the final. The content of the final examination includes six parts: true/force questions (10%), fast reading (10%), the best choice (20%), translations (20%), reading and comprehension (20%), and English writing (20%). For the part of translations (including English-to-C

3、hinese and Chinese-to-English), you need memorize the frequently used business terms, especially the title of each unit, and understand the sentences for business situation conversation in the section “Language Focus” of each unit. For the part of English writing, like what you have done in the assi

4、gnments, you should be able to write a business letter or a memo in the standard format on the basis of given information. The following questions or guidelines (III, IV & IV) may be useful for you to prepare for the final. II. Time and date for the Final Examination.The time length of the final exa

5、mination is two hours (120 minutes). Please check the OA frequently for the date of the final.III. Vocabulary & Frequently used terms. Review the vocabulary section of each unit, and pay attention to the frequently used terms that I have lectured at the beginning of each unit.IV. Questions for main

6、concepts and ideas (Listening, Speaking, Reading & Writing Tasks)1. What do you know about foreign trade or international business? Unit 1 Applying for a Job.1. Can you give some tips as advice for job interview? (p.6-8)2. Why do you need to do some research before an interview? (p.6-7)3. What is me

7、ant by good interview etiquette? (p.7)4. Why is it necessary for a job candidate to prepare some questions? (p.7)5. What are three ways to contact the company you are applying for? (p.1)6. What should be included in your application package when you are applying for a job? (p.8)7. What content shoul

8、d be contained in your application letter? (p.9-10)Unit 2 Companies8. When describing a company, what information should be provided?- Companys name Time for establishment Size and locationMain business activitiesMain customers The annual sales over the past three years Other necessary information9.

9、 Familiar with general organization chart of a company. (p.42)10. What are basic steps for you to prepare a business report (or your thesis)?(p.30-31)11. How to organize your business reports? (p.31)Unit 3 Business Calls12. What should you do first when you make a business call? (p.45)13. What are g

10、eneral business telephone manners and etiquette? (p.48-50)14. What are the purposes of memos?(p.51)15. What is the general format of a memo? (p.51)16. With given information, how are you going to write a memo? (p.52-55)Unit 4 Business Travel17. Do you know how to book a ticket through telephone or i

11、nternet?(p.64-65)18. Before making a business travel, what preparations should be made?(p.64)19. What should you be aware of while checking in an international airport?(p.65-66)20. What does an itinerary generally include?Unit 5 Business Meetings21. How to chair a meeting? (p.82-85)22. Why have meet

12、ing times and places become more complicated?(p.81)23. How are meetings changed by information technology? (p.81)24. What should we do to effectively prepare a meeting? (p.86-88) 25. What is a meeting agenda? (p.88-89)26. Why is a written agenda used for a meeting?27. What items are included in an a

13、genda? / Do you know the structure of an agenda? (p.89)28. What is the format of minutes of a meeting? (p.89-90)Unit 6 Business Presentation29. What is a presentation? (p.109)30. What should a presentation generally consist? / What does an effective presentation structure include? (p.112)31. How to

14、give an effective business presentation?(p.109-111)32. How do you make an effective beginning of an oral presentation? (p.104)33. How to describe the sales activities of a company?(p.105-106)Unit 7 Establishing Business Relations34. How to find the prospective international clients? (p.124)35. Why i

15、s it important for international business people to understand business etiquette? (p.128-129)36. Can you give some examples of improper business etiquette? (p.136-137)37. What does business etiquette revolve around? (p.128)Unit 8 Enquiries and Offers38. Do you know the following terms of enquiry, o

16、ffer, a firm offer, counter offer, quote, CIF, FOB, commission, terms of payment, letter of credit, offer without engagement, terms and conditions, an indication of price, a trial order, an exact market, a repeat order? (p.160-161)39. Do you know some foreign currencies? 40. How to quote a price for

17、 your product?(p.143)41. What are trade terms or price terms? (p.143)42. What does a price term comprise? (p.143)43. Do you think it is important for international business people to take cross cultural negotiation training? Why or why not?(p.146-148)Unit 9 Negotiating the Price44. When negotiating

18、the price of a product, what are the key elements to be considered? （p.163-165）45. How should the seller defend the price? (p.166-167)Unit 10 Terms of Payment46. Do you know the main modes of payment in international trade? (p.180, p.321-322)47. What are advantages and disadvantages of documentary c

19、ollection for a seller or a buyer? (p.181-184, p.321-322)48. What is the letter of credit? (p.180-181, p321-322)Unit 11 Packing and Shipping49. Why should commodities be packed? (p.202)50. What are the main types of packing? (p.203)51. How to negotiate the terms of shipment? (p.205-206)52. What are

20、the main modes of shipment? (p.207-208)53. What are the advantages and disadvantages of each mode? (p.207-208)54. What are shipping instruction and shipping advice? (p.208-209) Unit 12 Complaints and Adjustments55. What may cause customers to make complaints? (p.223)56. What are used as evidence whe

21、n making a claim? (p.223)57. Do you know some common causes for complaints and claims in international trade? (p.241)58. Do you know how to write letters of complaints and adjustments?(p.230-231)Unit 13 Marketing and Sales59. What is the difference between marketing and sales? (p. 343)60. What is th

22、e marketing mix? (p.248-250)61. What are referred to as the four Ps of marketing? （248-250）Unit 1462. How do you understand the term “globalization?63. What is a typical heading for a fax?Unit 1564. What is E-commerce? How does it work?65. What are the benefits of E-commerce?66. Whats the difference

23、 between E-commerce and E-business? 67. Do you know how to write an E-mail? V. WritingsUnit 1 Curriculum Vitae (CV) An account of a persons qualifications, interests and work experience, usually sent with an application for a job. The proper way to design a CV is to present the best image of yoursel

24、f in accordance with the job requirements. Generally speaking, a CV should have no more than two pages. There are several standard CV formats. The most popular format usually contains the following components.1) Basic Personal Information2) Job Objective3) Education4) Work Experience5) Social Practi

25、ce / Extracurricular Activities6) Hobbies and InterestsApplication Letter (Cover Letter) A letter with a document or goods explaining the contents. Effective application letters explain the reasons for your interest in the specific organization and identify your most relevant skills or experiences.

26、They normally contain faro parts in which you should: 1) confirm that you wish to apply and say where you learned abort the job; 2) say why you are interested in the position and relate your interest; 3) show that you can contribute to the job by high lighting your most relevant skills and experienc

27、e; 4)indicate your wiliness to attend an interview.Unit 2 Business ReportA business report conveys information to assist in decision-making. Some reports might present the actual solution to solve a business problem; other report might record historical information that will be useful to assist in f

28、uture decision making. Here are some basic steps for you to follow when writing a business report.1) Planning the writing2) Organizing the report into sections3) RevisionUnit 3 Memo (Memorandum) A brief record written as an aid to the memory. It is used to describe the standard format of internal co

29、mmunication, which an organization uses for its own staff. Memos usually serve the following purposes: Give instructions or notify events which have occurred; Seek information; Offer ideas and suggestions. The heading segment follows this general format: TO: FROM:DATE:SUBJECT: Unit 4 ItineraryAn acc

30、ount or record of a journey or proposed route of a journey. It is usually to be made, including the time to set out and return, the route of visit, the dwelling place, the main contents of visit, etc. Such an itinerary generally includes: title; time; place; contents of activities.Unit 5 Meeting Age

31、ndaMeeting Agendas are a significant list that helps the chairperson to structure the meeting and the secretary or minute-taker to keep track of what is being discussed. Agendas may vary in form. However, they should follow a structure and list standard items: welcome any special visitors apologies

32、for absence special event confirmation of minutes of the previous meeting business arising out of minutes correspondence sent and received reports adjourned business general business any other business close of meeting MinutesMinutes of a meeting are the agreed record of discussion and decision made. The purpose of minute is to recor