1、EMC DMX3存储部件更换操作方案EMC DMX3存储部件更换操作方案一故障设备信息1.1 设备信息IP地址:硬件:EMC DMX3操作系统: 1.2 承载业务VSOP,IDEP,SR1.3 故障现象1、dir15的C端口发生故障,状态为dd2、Storage Bay 1A,DAE 15,LCC B状态为missingStorage Bay 2A,DAE 15,LCC B状态为missing经过检查发现,dir15的C1端口连接至 1A柜的DAE15的port B,而2A柜的DAE15的LCC B是连接至 1A的DAE 15的LCC B的,所以两个LCC的missing状态可能与dir 15
2、的C1端口故障有关,需要首先更换dir15物理连线如下图所示:1.4 损坏硬件类型及位置下图为存储正面视图,红色标记为故障部件所在位置3a1314SPS 4bSPS 4a1516910SPS 3bSPS 3a111256SPS 2bSPS 2a7812SPS 1bSPS 1a342a1314SPS 4bSPS 4a1516910SPS 3bSPS 3a111256SPS 2bSPS 2a7812SPS 1bSPS 1a341a1314SPS 4bSPS 4a1516910SPS 3bSPS 3a111256SPS 2bSPS 2a7812SPS 1bSPS 1a34SystemFan 1Fan 2Fan 30102030405060708M0M1M2M3M4M5M6M70910111213141516PlatePS1PS2PS3PS4PS5PS6PS7PS8KVMPlateUPSSERVERSPS 4aSPS 4bSPS 3aSPS 3bSPS 2aSPS 2bSPS 1aSPS 1bPlate二故障原因分析自然损坏,需要先更换故障的Director 15,然后才能继续处理硬盘的故障。三故障处理办法3.1 处理过程3.1.1 准备工作检查备件型号,确认备件是否有物理损伤。