商务英语综合教程基础答案doc.docx

1、商务英语综合教程基础答案docUnit l ManagementSuggested AnswersA.Brainstorming.Task One CEOs(l)d (2)f (3)e (4)c (5) a (6) bTask Two Group WorkOpen answer.Be Business KnowledgeTask One Pre-reading QuestionsOpen answer.Task Two After-reading Questions1.It is the art of making people more effective than they would h

2、ave been without you. The science is in how you do that.2.The value of management is making a group of individual more effective.3.Because they have to do the legwork to make sure everything needed to execute the plan is ready to go, or will be when it is needed.4.You need to step in and adjust the

3、plan，just as the orchestra conductor will adjust the tempo.5.You need to plan a fix，organize the resources to make it work，direct the people who will make it happen, and continue to monitor the effect of the change.Task ThreeSection A Vocabulary1.bankrupt 2. effective 3. experience 4. conduct 5. sch

4、edule6.judgement 7. planning 8. retail 9. monitor 10. managementSection B Phrases1.企业经理2.成就记录3.下游组织4.应急方案5.破产C.Business SkillsSection A The Future of ManagementTask One Blank Filling1.present 2. change 3. analysis 4. markets 5. increase6.products 7. manufactured 8. corporations 9. consumers 10. expa

5、ndingTask Two Questions1.A few ideas about how the activity is likely to change in the next ten years.2.A major increase in competition with companies from all round the world trying to sell similar products.3.USA，China，Finland and dozens of other countries.4.Major global corporations.5.Demand is gr

6、owing very fast.Section B Climbing the Corporate Ladder Task One True or Falsel.T 2. F 3.T 4. F 5. TTask Two Group WorkOpen answer.D.Business ActionsTask One Questions1.He thinks it makes more sense for startups to adhere to a lot of these rules.2.Concentrate your best people on your most important

7、project; keep everything secret; obsess over the details; stay focused; dont do focus groups，but do pay attention to your users; only a few people should worry about the profit and loss statement; hold individuals accountable; keep teams small; dont promote people just for the sake of promoting them

8、; start with design，and let it lead the way for the rest of the product.3.Apple will give people raises，but it tries to keep people in jobs where they excel. Forinstance，if youre a great designer，it doesnt necessarily mean youre a great manager of designers. In a normal company，though, youd have to

9、be promoted to manager to move up in the companys hierarchy. At Apple you can be paid more to do the same job. The idea is to get people in the perfect job, and keep them there.Task Two Group WorkOpen answer.E.HighlightsSection B Consolidation ExercisesTask One Blank FillingTask Two DiscussionOpen a

10、nswer.Unit 2 WorkplaceSuggested AnswersA.BrainstormingTask One Places to WorkLa building where young people receive education2.a medical institution where sick or injured people are given medical or surgical care3.workplace consisting of farm buildings and cultivated land as a unit4.place of busines

11、s where professional or clerical duties are performed5.a plant consisting of one or more buildings with facilities for manufacturing6.a large self-service grocery store selling groceries and dairy products and household goodsTask Two People at the Workplace1.teachers, students2.doctors，patients3.far

12、mers, agro-technician4.managers，directors5.production worker, line manager6.cashier，customers7.construction worker，architect8.sales assistants, customersTask Three DiscussionOpen answer.Be Business KnowledgeTask One Pre-reading QuestionsOpen answer.Task Two After-reading Questions1 The key is to mai

13、ntain a great work environment.2.People who are professional，can work in a team and can contribute to a positive work environment.3.Giving each employee the space and freedom to customize their area to their personal work preferences. Instead of just having the same issued everything，give everyone a

14、 budget to customize their own setup.4.This means clearly letting employees know what they are responsible for，communicating regularly with workers so everyone is on the same page, and developing opportunities for employees through training and education to better themselves_professionally and perso

15、nally.5.Employee recognition done right can transform and elevate an organization. It increases innovation，builds trust and drives bottom-line results.Task ThreeSection A Vocabulary1. feedback 2. equipment6. collaborate 7. objectives3. appreciation8. interactions4. camaraderie9. budget5. productive1

16、0. missionSection B Phrases1.多产员工2.管理技巧3.社会互动4.战略规划5.商业0标C. Business SkillsSection A In the OfficeWork-TiringTask One Blank Filling1. downtown 2. assignments3. reports4. products5. discuss6. smoothly 7. boringTask Two Questions8. supervisor9. employees10. better1.An urban warriors daily life involve

17、s getting up in the morning and driving work.2.An urban warrior is supposed to arrive at the office before eight oclock.3.They will discuss the companys goals and plans for the future in the meetings.4.Office jobs can get boring because they are repetitive.5.They will give employees long lectures to

18、 make them feel embarrassed.Section B Creating a Positive Working Environment Task One True or False1.F 2.T 3.T 4.F 5. FTask Two DiscussionOpen answer.Task Three Group WorkOpen answer.D. Business ActionsTask One Questions1.Polycom helps organizations unleash the power of human collaboration, through

19、 the use of secure video, voice and content solutions from Polycom to increase productivity, speed time to market，provide better customer service，expand education and save lives.2.Polycom is able to have better work-life integration for employees. There are also health benefits. For example，employee

20、s who are not feeling well，but not so sick as to need to see a doctor and get a medical certificate, can now work from home and not risk spreading any illness to others. Polycom is also able to attract and retain top talent. The talent pool is widened by being accessible to those who find challenges

21、 with conventional work arrangements. For example, working mums and employees who need to spend part of their day caring for a family member.3.It was found that companies with flexible work programmes powered by visual collaboration solutions report that participating employees are an average of 39

22、percent more productive than others. When the need to clock a specific number of hours at a fixed workplace is removed, there are likely to be less clock-watching activities which can be a big time waster for organizations.Task Two Group WorkOpen answer.E. HighlightsSection B Consolidation Exercises

23、Task One Blank Filling1.4. executives 8. benefitsopportunities 2. environment 3. culture5. satisfied 6. recognition 7. promotionsTask Two DiscussionOpen answer.Units EmploymentSuggested AnswersA.BrainstormingTask One DiscussionOpen answer.Task Two MatchingOpen answer.Task Three Group WorkOpen answer

24、.B.Business KnowledgeTask One Pre-reading QuestionsOpen Answers.Task Two Gap FillingRecruitment and Hiring ProcessThe recruitment process depends on the company and what methods the company uses to find applicants for employment.A.Steps in the Recruiting ProcessA company decides the number of employ

25、ees they are looking to hire and the skill sets they require of these employees.The company tries to reach a pool of candidates through job postings，advertisements， college campus recruitment，etc.An employer evaluates information about the pool of applicants and decides which applicant will be offer

26、ed the position.B.Types of RecruitingSome companies work with recruiter to find applicants，especially for higher level jobs.Other companies will use social networking sites and Linkedln to recruit.Many employers may not actively recruit candidates, but do post open positions on their company website

27、.C.Job ApplicationsSome companies use talent management software to accept applications for employment.Applicants submit a resume and cover letter via email.Some employers still prefer that applicants apply in person.D.Job InterviewsAs candidates move through the interview process.They may receive a

28、 job offer or a rejection notice.E.Steps in the Hiring ProcessListing Jobs on Company WebsitesPosting Jobs OnlineUsing Linkedln參 Job Application ProcessInterview Process參 Hiring ProcessTask Three Matchingl-10:CHAFDJBEIGTask Four After-reading Questions1.Human resource planning is when a company deci

29、des the number of employees they are looking to hire and the skill sets they require of these employees.2.job postings，advertisements，college campus recruitment，etc.3.Large companies will post open positions on their company website await for active applicants.4.via email，or apply in person5.Open an

30、swers.C.Business SkillsSection AHow to Know When a Job Candidate Is Lying?Task OneBlank filling1. employee2. screening3. resume4. reverse5. truth6. honesty7. follow-up8. salary9. insincere10. 10%Task Two Questions1.Check the Chamber of Commerce or the Better Business Bureau website for the company.2

31、.To learn job candidates work history, dates of employment, and residences.3.Request recent pay stubs or a tax return.4.A lack of movement in their eyes and forehead-Section B Foreign Company Job Interview Task One SummaryTipsAdvices1. several parts for a job interviewA) The first one is knowing how to write a resume, the second is how to write a cover letter and the third is how to answer interview questions.2. what to wearB) a suit and tic for men; business suit for women3. how to answer the question wellC)