住宅物业英语.docx

1、住宅物业英语房地产英语口语 Lesson 1:住宅物业 Chapter 1. Residential Flat第一章 住宅物业1. Residential Flat For Sale1. 出售住宅物业Scene: ABC Properties Company，Tai Koo Shing Branch场景： ABC 地产代理公司太古城分行A: Agent - James Wilson物业代理詹姆士.威尔逊 B: Client - Mr Johnson客户约翰逊先生A: Good morning,Sir. Have a seat please.先生，早晨好，请坐。B: I would like t

2、o know the state of the residential property market right now because I have an apartment to sell.我想知道现时住宅物业的市场情况，因为我想把我的住宅出售。A: Sure, here is my business card. Im James Wilson. Let me explain to you how things are. In recent months,the demand for residential properties has become extremely high. Th

3、e price for residential property is rising almost twenty percent.没问题，这是我的名片，我叫詹姆士.威尔逊。让我向你解释一下住宅物业的市场情况，最近数月住宅物业需求甚殷，住宅物业的价格上升了差不多两成。B: Really? Since I have to go back to England within the next few months, I would like to sell my apartment as soon as possible.真的？由于我必须于数月内返回英国，所以我想尽快卖出我的房子。A: Dont w

4、orry,Sir. I think its a sellers market now. Let me get down some information about your apartment first. What is your propertys address?先生，不用担心，我相信对卖家而言这是很好的时机。让我先记录一些关于你的住宅的资料，请问你的房子在哪里？B: Flat C, 15/F,Tong House,Tai Koo Shing.在太古城唐厦十五楼 C 室。A: What is the square area of your property? How many bedr

5、ooms and living rooms? 你的单位面积有多大？有多少间睡房和客厅？B: Its gross area is approximately nine hundred square feet. Theres one living room, one dining room, one master room and two bedrooms.建筑面积约九百平方英尺，有一个客厅、一个饭厅、一间主人套房和两间睡房。A: How is your property orientation and view?你的房子的座向及观景怎样？B: It is on the south with a

6、hillside view.它是向南而面对山景的。A: The market price for Tong House is around five thousand Hong Kong dollars per square foot, but it also depends on the internal layout and condition of the house.唐厦的市场售价每平方英尺约五千港元，不过要视单位的内部间格及装修而定。B: I would like to mark four point five million Hong Kong dollars.我希望订价为港币四百

7、五十万元。A: May I have your name and contact number, Sir?先生，可否告知我你的名字及联络电话号码？B: Johnson, and my contact number is . My office number is 2134567.我叫约翰逊，我的联系电话是，而公司电话号码是。A: Thank you, Mr Johnson. May I ask you one more question? When will your property become available?谢谢你，约翰逊先生。请问你的单位何时可以交付？B: In about on

8、e month.约一个月之后。A: Also, Mr Johnson, I would like to remind you my company will charge a commission equivalent to one percent of the transaction price in the event of a successful selling of the property through our introduction.还有，约翰逊先生，我想提醒你如果我们为你成功介绍买家,本公司会向你收取成交价的百分之一作为佣金。B: No problem.没有问题。A: Th

9、ank you very much. I will introduce your property to our clients. When they want to see your property, I will give you a call.非常感谢，我会把你的物业介绍给我公司的客户，如果客户想看楼，我会通知你的。B: Thank you.谢谢。物业管理常用英语句子1. welcome to our apartment.欢迎光临2. Good morning/afternoon/evening. Sir/Madam .早上好/下午好/晚上好3. How do you do? 你好(初

10、次见面)4. How are you? 你好!5. Wish most pleasant stay in our apartment? 祝你在公寓过得愉快.6. Have a nice stay. /Have a good time /Have a nice time. 祝你过得愉快7. I hope you will enjoy your stay with us. 祝你和我们一起过得愉快8. I hope you will enjoy your stay in our apartment. 祝你在公寓过得愉快.9. Let me introduce our manager to you.让

11、我介绍我们的经理给你认识.10. Let me introduce myself. 让我自介绍一下.11. This is our manager, Mr. Wang.这位是我们的经理,王先生12. Nice to meet you.非常高兴认识你.13. Happy birthday! 生日快乐14. Happy New Year!新年快乐15. Merry Christmas! 圣诞快乐16. Have a nice holiday!假日快乐17. Wish you every success!希望你成功18. Good luck.祝你好运19. It is nice to meet yo

12、u. 非常高兴认识你.20. Me too.我也是21. Wait a moment. please.请等一下22. Just a moment, please. 请稍等23. Hold on, please.请不要挂断24. Sorry, he is not in at the moment.读不起,他现在不在.25. Would you like to leave a message? 你需要留个言吗?26. I beg your pardon? 对不起,再说一遍好吗?27. Can you speak a little slower, please? 你能说得慢些吗?28. Sorry,

13、 Ive dialed the wrong number.对不起,我打错电话了.29. May I speak to Mr. Smith? 请找斯密思先生接电话?30. Speaking.我就是请讲.(电话用语)31. It is Wang speaking.我是王,请讲(电话用语)32. May I help you?我能帮你做些什么?33. What can I do for you? 我能为你做些什么?34. Is there anything else I can do for you?还有什么可以为你做的吗?35. Thank you very much.非常感谢你.36. Than

14、k you for your advice/help.非常感谢你的建议/帮助37. Thanks 谢谢38. Its very kind of you.你真好.39. You are welcome.乐意为你服务40. It is my pleasure.为你服务是我的荣幸41. with pleasure不客气42. my pleasure不用谢43. I am at your service随时为你服务44. At your service. 随时为你服务45. Im sorry Its my fault.非常抱歉,这是我的错.46. Sorry to have kept you wait

15、ing.抱歉,让你久等了.47. Sorry to interrupt you.抱歉,打扰了.48. Im sorry about this.对于这个,我很抱歉.49. I apologize for this.我为这个向你道歉(较正式)50. Thats all right. 不要紧51. Lets forget it.忘了它吧.52. Never mind.不要紧53. Excuse me, may I have your name?对不起,我可以知道你的名字吗?54. Of course./certainly.当然.55. Can I come through please?我可以过去吗

16、?56. Would you mind if I take it away.请问,是否介意我把它撤走.57. Could you sign the bill please?你能签一下这张帐单吗?58. Would you like to show me your room card?你能够出示一下你的房卡吗?59. Let me show you to the Front Desk.让我带你去总台吧.60. Let me take you there.让我带你去那里吧.61. This way ,please.请这边走62. Please follow me.请跟我来63. You first

17、, please.您先请64. After you, madam.夫人，你先请。65. Go ahead, and turn to the left/right.往前走,然后往左/右转 66. It is on the second floor/third floor/in the basement.它在二楼/三楼/地下室67. It is next to the business center.它在商务中心的隔壁68. It is opposite to the shop.它在商店的对面69. Go upstairs/downstairs to the third floor.上/下楼到三楼

18、70. It is in the lobby near the main entrance.它在大堂大门附近71. Please be careful.小心点72. Take it easy放心73. Dont worry.不用担心74. See you later过会见75. See you tomorrow.明天见76. Have a nice trip.旅途愉快77. Wish you have a good journey.希望你旅途愉快78. Im sorry to hear that. I hope you are better soon.听到这个真的很遗憾,希望你快些好起来79.

19、 Have a good rest.好好休息80. Did you hurt yourself？您伤着了没有？81. Certainly, sir. If you can excuse me, Ill Fetch it.好的，先生。如果您能允许我离开的话，我去把它拿来。82. Ill go and get it right away.。我马上给您去拿来。83. Excuse me.打扰一下84. I am sorry.对不起85. Certainly, madam, let me help you.当然可以，夫人。让我来帮您86. Go ahead, please. Youre welcome

20、.请拿吧，您可以随意使用。87. Thats very kind of you, but I cant accept.十分感谢，不过我不能，谢谢您。88. Im sorry, sir, I must go. Nice talking with you.很抱歉，先生，我必须走啦。和您谈话很高兴.89. I see.我明白。90. Please take your time, sir. Theres no hurry.请慢慢来，先生。不用忙。91. Dont worry, madam. Well see to it.不必担心，夫人。我们会料理的。92. Dont worry, sir. Well

21、clean it up.不必担心，先生。我们会把它收拾干净的。93. May I take up a few moments of your time?我可以占用您一些时间吗？94. May I speak to you for a moment, madam?我可以和您谈一会儿话吗，夫人？95. Ill be with you as soon as possible. 我将尽快来为您服务。96. Thank you for telling us, madam. 谢谢您告诉我们，夫人97. It wont happen again. Please accept our apologies. 这

22、种事不会再发生。请接受我们的道歉。98. I will report to supervisor. 我会向主管汇报。99. Where is the lift?电梯在哪里?100. Can you tell me where is the elevator?你能告诉我电梯在哪里吗?101. Would you like to tell me where is the toilet?你能告诉我卫生间在哪里吗?102. Please take care of your child in the revolving door.在旋转门内请照顾好你的小孩.103. Good bye ,we are l

23、ooking forward to seeing you again.再见,希望能够再次见到你104. Excuse me, sir ,the taxi you want is waiting for you.打扰一下,你要的出租车在等你了.105. Would you like to show me your owner card?你能出示一下你的业主证吗?106. Would you like to tell me the guests room number and his name?你能告诉我客人的房间号码和他的姓名.107. Please wait a moment, I will

24、put you through right now.请稍等,我马上帮你接过去.108. I am sorry ,there is no answer.对不起,电话没有人接.109. I am sorry , the line is busy.对不起,电话占线.110. Would you like to leave a massage?你想留言吗?111. Would you like to call back later?你过会打来好吗?112. Maybe the line is bad, I will send somebody to check it.可能线路有点问题,我叫人去查一下.

25、113. Thanks for telling us this ,we will try our best to improve our service.非常感谢你告诉我们,我们会尽力提高我们的服务.114. Please accept my apologies, I will do with it right now ,and give a reply to you.a) 请接受我的歉意,我马上去处理,然后给你一个答复.115. I am very sorry to hear that , I will report it to our manager and give you a repl

26、y soon.i. 听到这个我很遗憾,我会报告我们的经理,然后给你一个答复.116. Yes, I see.是的,我明白了.117. It takes about five minutes.大概需要5分钟.118. Sir/Madam, I will come a minute later.先生/女士,我过会就来.119. Sir/Madam, sorry to keep you waiting. 先生/女士,不好意思,让你久等了.120. I will do that for you right now, sir.先生,我现在就帮你办.121. If there is something I

27、 can help ,please let me know.如果有什么要我做的,请告诉我.122. Please tell me your apartment number , I will send a repairman to you right now. a) 请告诉我你的房间号码，我马上叫服务员送去123. I will send a repairman to check it at once. 我马上叫修理工来检查124. I am sorry ,we can not do that according to our apartment policy. Please forgive

28、us.a) 很抱歉，根据公寓的制度，我们不能那样做，请您谅解125. This is the introduction to our apartment. 这本是我们公寓的介绍.126. May I know your name? 你能告诉我你的名字吗?127. Just a moment ,I take a taxi for you. 您稍等,我帮你叫个出租车.128. Congratulations!祝贺您！（恭喜）129. Please dont smoke here. 请不要在这里抽烟。130. If theres anything you need, just call servic

29、e center.如果您需要什么，就打电话给服务中心。131. Here is a brochure explaining apartment services这里有个册子介绍公寓各项服务。132. You can make a long distance call from your room.您可以从您房间里打长途电话。133. If you want a taxi, i can get one for you.如果您要出租汽车，我可以帮你叫一辆。134. There is a KTV center on the ground floor.一楼有一个KTV娱乐中心。135. We have

30、 a sauna bath with a massage service there, too.在那里还有桑拿浴室并提供按摩服务。136. We do not charge for the use of the health club.进健身房不收费。137. Shall I turn the cooling up?我是不是把冷气开大些？138. Well try our best, but I cant guarantee anything.我们当尽力而为，但我不能保证什么。139. There must be some misunderstanding.这里面可能有误会。140. Its

31、necessary for him to pay for the damage.他必须赔偿损坏。141. Any comments and suggestion are always welcome.欢迎您提意见和建议。142. According to the apartment regulations, the damage must be paid for.按照公寓规定，损坏东西应该赔偿。143. You dont have to pay for it.您用不着赔偿。144. Im sorry to hear you are not feeling well today.听说您今天身体不大好。145. Whats the trouble?什么地方不舒服。146. The phone number of our apartment is XXX.我们公寓的电话号码是XXX。147. Im sure youll enjoy it.我肯定您会喜欢它。148. If you need anything else, please tell me.如果您还需要别的什么，尽管告诉我好了。149. In our apartment we dont accept tips.我