第九版全部习题最新整理.docx

1、第九版全部习题最新整理管理信息系统Management Information Systems练 习 题2010年9月Chapter 1 The Information Systems Revolution: Transforming Business and Management（教材Chapter1）True-False Questions1. Information systems knowledge is not essential for a manager because the technology moves too quickly for him or her to keep

2、 up with and run the business at the same time.Answer: False Difficulty: Easy Reference: p.42. IT is an abbreviation commonly used to refer to Internet technology.Answer: False Difficulty: Easy Reference: p.43. Information technology has become the largest component of capital investment for firms i

3、n the United States and many industrialized societies.Answer: True Difficulty: Easy Reference: p.44. In contemporary systems there is a growing interdependence between organizational business strategy, rules, and procedures and the organizations information systems. Answer: True Difficulty: Medium R

4、eference: p.65. Often, what the organization would like to do depends on what its systems will permit it to do. Answer: True Difficulty: Medium Reference: p.66. Some very large companies are now using Internet to conduct virtually every aspect of their business.Answer: True Difficulty: Easy Referenc

5、e: p.77. Governments on all levels are using Internet technologies to deliver information and services to citizens, employees, and businesses with which they work.Answer: True Difficulty: Easy Reference: p.98. Major industrial powers are being transformed to knowledge- and information-based service

6、economies and leaving manufacturing to the third-world countries.Answer: True Difficulty: Easy Reference: p.119. Digital firms are more competitive and efficient because nearly all core business processes are digitally enabled. Answer: True Difficulty: Medium Reference: p.1110. Knowledge is data tha

7、t have been shaped into a meaningful form.Answer: False Difficulty: Hard Reference: p.1311. In an information system, input, processing, and output produce data.Answer: False Difficulty: Hard Reference: p.1512. Feedback helps the organization evaluate input.Answer: True Difficulty: Medium Reference:

8、 p.1513. Formal systems are structured and are not easily changed.Answer: True Difficulty: Medium Reference: p.1614. A formal information system can be a manual one. Answer: True Difficulty: Easy Reference: p.1615. Information systems technology has become an array of technologies not limited to com

9、puters. Answer: True Difficulty: Easy Reference: p.1616. Information systems are designed to provide solutions to organizational problems. Answer: True Difficulty: Medium Reference: p.1917. Most standard operating procedures are informal work practices. Answer: False Difficulty: Easy Reference: p.21

10、18. Data workers process paperwork. Answer: True Difficulty: Easy Reference: p.2119. Knowledge workers are engineers or architects who design products or services. Answer: True Difficulty: Easy Reference: p.2120. Organizational politics are the basis for conflict. Answer: False Difficulty: Easy Refe

11、rence: p.2121. Senior managers carry out the plans and goals of the organization. Answer: False Difficulty: Hard Reference: p.2122. Each level of management has different information needs and information system requirements. Answer: True Difficulty: Medium Reference: p.2123. A network requires at l

12、east three computers. Answer: False Difficulty: Easy Reference: p.2224. The two contemporary approaches to information systems are technical and behavioral. Answer: True Difficulty: Easy Reference: p.2525. All information systems are behavioral systems.Answer: False Difficulty: Hard Reference: p.262

13、6. To work properly, an information system must balance technology and human behavior and requirements, even if less-than-optimal technology must be used. Answer: True Difficulty: Easy Reference: p.2727. Changes in company strategy usually do not require changes in the use of information technologie

14、s. Answer: False Difficulty: Easy Reference: p.27Multiple Choice Questions1. Information-intense products require:A) computer information systems for their use.B) Highly-educated usersC) A great deal of knowledge and training to produce.D) High financial investments before any return on investment m

15、ay be seenAnswer: C Difficulty: Easy Reference: p.112. When nearly all core business processes are digitally enabled,A) The firm is more competitive and efficientB) The firm no longer needs paper recordsC) More employees will be requiredD) Every employee must be computer literateAnswer: A Difficulty

16、: Easy Reference: p.123. Data shaped into meaningful form are called:A) A databank B) FeedbackC) Knowledge D) InformationAnswer: D Difficulty: Easy Reference: p.134. _ systems depend on fixed definitions of data and procedures for collecting, storing, processing, disseminating, and using the data.A)

17、 Informal B) ModernC) Traditional D) Formal Answer: D Difficulty: Easy Reference: p.155. Input:A) captures or collects raw data from within the organization or from the external environment.B) allows the analysis of problems faced by the organization.C) is data shaped into meaningful form.D) convert

18、s raw data into meaningful form. Answer: A Difficulty: Easy Reference: p.156. _ use paper-and pencil-technology.A) Manual systems B) ReactionariesC) Most established companies D) Educational systems Answer: A Difficulty: Easy Reference: p.167. All information systems can be described as organization

19、al and management solutions to:A) conflict. B) technology requirements.C) challenges posed by the environment. D) the globalization of business.Answer: C Difficulty: Hard Reference: p.198. The business perspective calls attention to the organizational and managerial nature of:A) the bureaucracy. B)

20、information systems.C) computer technology. D) knowledge gathering.Answer: B Difficulty: Easy Reference: p.199. Promoting the organizations products and services is a business function of:A) manufacturing and production. B) accounting.C) human resources. D) sales and marketing.Answer: D Difficulty:

21、Easy Reference: p.2110. Creating products and services is a business function of:A) manufacturing and production. B) finance.C) accounting. D) sales and marketing. Answer: A Difficulty: Easy Reference: p.2111. Managing the organizations financial assets is a business function of:A) manufacturing and

22、 production. B) finance.C) sales and marketing. D) accounting. Answer: B Difficulty: Easy Reference: p.2112. Maintaining the organizations financial records is a business function of:A) manufacturing and production. B) sales and marketing.C) human resources. D) accounting. Answer: D Difficulty: Easy

23、 Reference: p.2113. Maintaining the organizations labor force is a business function of:A) finance. B) sales and marketing.C) human resources. D) accounting. Answer: C Difficulty: Easy Reference: p.2114. This function is responsible for managing the firms stocks and bonds. A) Finance B) Accounting C

24、) Production D) Human resourcesAnswer: A Difficulty: Easy Reference: p.2115. Engineers or architects who design products or services are called:A) data workers. B) service workers.C) information specialists. D) knowledge workers. Answer: D Difficulty: Medium Reference: p.2116. Employees whose jobs a

25、re principally to use, manipulate, or disseminate information are all considered to be:A) clerical personnel. B) data workers.C) operations personnel. D) mid-level managers. Answer: B Difficulty: Medium Reference: p.2117. The technical approach to information systems includes:A) Only the information

26、 system itselfB) Hardware, software, and intra-organizational systemsC) People, hardware, and softwareD) Computer science, management science, and operations researchAnswer: D Difficulty: Easy Reference: p.2618. According to the _ perspective on information systems, the performance of the system is

27、optimal when the technology and the organization create a good balanceA) Existing B) UniversalC) Sociotechnical D) Technology infrastructureAnswer: C Difficulty: Easy Reference: p.2719. Information systems are _ systems.A) behavioral B) sociotechnicalC) technical D) optimizing Answer: B Difficulty:

28、Medium Reference: p.27Chapter 2 Information Systems in the Enterprise（教材Chapter2）True-False Questions1. The principal purpose of operational-level systems is to develop goals and strategies.Answer: False Difficulty: Medium Reference: p.402. At each level of the organization there are information sys

29、tems supporting the major functional areas of the business.Answer: True Difficulty: Easy Reference: p.413. A sales order entry system would be considered a management information system.Answer: False Difficulty: Medium Reference: p.434. Transaction processing systems are the basic business systems t

30、hat serve the operational level of the organization. Answer: True Difficulty: Easy Reference: p.435. Management information systems generally depend on underlying transaction processing systems for their data.Answer: True Difficulty: Easy Reference: p.446. Management information systems are generall

31、y flexible and have a lot of analytical capability.Answer: False Difficulty: Medium Reference: p. 457. Decision-support systems explicitly include user-friendly software.Answer: True Difficulty: Hard Reference: p.468. ESS address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution. Answer: True Difficulty: Hard Reference: p.479. Executive support systems serve the management level of the o