第九版全部习题最新整理.docx

第九版全部习题最新整理.docx

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第九版全部习题最新整理

管理信息系统

ManagementInformationSystems

练习题

2010年9月

Chapter1TheInformationSystemsRevolution:

TransformingBusinessandManagement（教材Chapter1）

True-FalseQuestions

1.Informationsystemsknowledgeisnotessentialforamanagerbecausethetechnologymovestooquicklyforhimorhertokeepupwithandrunthebusinessatthesametime.

Answer:

FalseDifficulty:

EasyReference:

p.4

2.ITisanabbreviationcommonlyusedtorefertoInternettechnology.

Answer:

FalseDifficulty:

EasyReference:

p.4

3.InformationtechnologyhasbecomethelargestcomponentofcapitalinvestmentforfirmsintheUnitedStatesandmanyindustrializedsocieties.

Answer:

TrueDifficulty:

EasyReference:

p.4

4.Incontemporarysystemsthereisagrowinginterdependencebetweenorganizationalbusinessstrategy,rules,andproceduresandtheorganization'sinformationsystems.

Answer:

TrueDifficulty:

MediumReference:

p.6

5.Often,whattheorganizationwouldliketododependsonwhatitssystemswillpermitittodo.

Answer:

TrueDifficulty:

MediumReference:

p.6

6.SomeverylargecompaniesarenowusingInternettoconductvirtuallyeveryaspectoftheirbusiness.

Answer:

TrueDifficulty:

EasyReference:

p.7

7.GovernmentsonalllevelsareusingInternettechnologiestodeliverinformationandservicestocitizens,employees,andbusinesseswithwhichtheywork.

Answer:

TrueDifficulty:

EasyReference:

p.9

8.Majorindustrialpowersarebeingtransformedtoknowledge-andinformation-basedserviceeconomiesandleavingmanufacturingtothethird-worldcountries.

Answer:

TrueDifficulty:

EasyReference:

p.11

9.Digitalfirmsaremorecompetitiveandefficientbecausenearlyallcorebusinessprocessesaredigitallyenabled.

Answer:

TrueDifficulty:

MediumReference:

p.11

10.Knowledgeisdatathathavebeenshapedintoameaningfulform.

Answer:

FalseDifficulty:

HardReference:

p.13

11.Inaninformationsystem,input,processing,andoutputproducedata.

Answer:

FalseDifficulty:

HardReference:

p.15

12.Feedbackhelpstheorganizationevaluateinput.

Answer:

TrueDifficulty:

MediumReference:

p.15

13.Formalsystemsarestructuredandarenoteasilychanged.

Answer:

TrueDifficulty:

MediumReference:

p.16

14.Aformalinformationsystemcanbeamanualone.

Answer:

TrueDifficulty:

EasyReference:

p.16

15.Informationsystemstechnologyhasbecomeanarrayoftechnologiesnotlimitedtocomputers.

Answer:

TrueDifficulty:

EasyReference:

p.16

16.Informationsystemsaredesignedtoprovidesolutionstoorganizationalproblems.

Answer:

TrueDifficulty:

MediumReference:

p.19

17.Moststandardoperatingproceduresareinformalworkpractices.

Answer:

FalseDifficulty:

EasyReference:

p.21

18.Dataworkersprocesspaperwork.

Answer:

TrueDifficulty:

EasyReference:

p.21

19.Knowledgeworkersareengineersorarchitectswhodesignproductsorservices.

Answer:

TrueDifficulty:

EasyReference:

p.21

20.Organizationalpoliticsarethebasisforconflict.

Answer:

FalseDifficulty:

EasyReference:

p.21

21.Seniormanagerscarryouttheplansandgoalsoftheorganization.

Answer:

FalseDifficulty:

HardReference:

p.21

22.Eachlevelofmanagementhasdifferentinformationneedsandinformationsystemrequirements.

Answer:

TrueDifficulty:

MediumReference:

p.21

23.Anetworkrequiresatleastthreecomputers.

Answer:

FalseDifficulty:

EasyReference:

p.22

24.Thetwocontemporaryapproachestoinformationsystemsaretechnicalandbehavioral.

Answer:

TrueDifficulty:

EasyReference:

p.25

25.Allinformationsystemsarebehavioralsystems.

Answer:

FalseDifficulty:

HardReference:

p.26

26.Toworkproperly,aninformationsystemmustbalancetechnologyandhumanbehaviorandrequirements,evenifless-than-optimaltechnologymustbeused.

Answer:

TrueDifficulty:

EasyReference:

p.27

27.Changesincompanystrategyusuallydonotrequirechangesintheuseofinformationtechnologies.

Answer:

FalseDifficulty:

EasyReference:

p.27

MultipleChoiceQuestions

1.Information-intenseproductsrequire:

A）computerinformationsystemsfortheiruse.

B）Highly-educatedusers

C）Agreatdealofknowledgeandtrainingtoproduce.

D）Highfinancialinvestmentsbeforeanyreturnoninvestmentmaybeseen

Answer:

CDifficulty:

EasyReference:

p.11

2.Whennearlyallcorebusinessprocessesaredigitallyenabled,

A）Thefirmismorecompetitiveandefficient

B）Thefirmnolongerneedspaperrecords

C）Moreemployeeswillberequired

D）Everyemployeemustbecomputerliterate

Answer:

ADifficulty:

EasyReference:

p.12

3.Datashapedintomeaningfulformarecalled:

A）AdatabankB）Feedback

C）KnowledgeD）Information

Answer:

DDifficulty:

EasyReference:

p.13

4.__________________systemsdependonfixeddefinitionsofdataandproceduresforcollecting,storing,processing,disseminating,andusingthedata.

A）InformalB）Modern

C）TraditionalD）Formal

Answer:

DDifficulty:

EasyReference:

p.15

5.Input:

A）capturesorcollectsrawdatafromwithintheorganizationorfromtheexternalenvironment.

B）allowstheanalysisofproblemsfacedbytheorganization.

C）isdatashapedintomeaningfulform.

D）convertsrawdataintomeaningfulform.

Answer:

ADifficulty:

EasyReference:

p.15

6.__________________usepaper-andpencil-technology.

A）ManualsystemsB）Reactionaries

C）MostestablishedcompaniesD）Educationalsystems

Answer:

ADifficulty:

EasyReference:

p.16

7.Allinformationsystemscanbedescribedasorganizationalandmanagementsolutionsto:

A）conflict.B）technologyrequirements.

C）challengesposedbytheenvironment.D）theglobalizationofbusiness.

Answer:

CDifficulty:

HardReference:

p.19

8.Thebusinessperspectivecallsattentiontotheorganizationalandmanagerialnatureof:

A）thebureaucracy.B）informationsystems.

C）computertechnology.D）knowledgegathering.

Answer:

BDifficulty:

EasyReference:

p.19

9.Promotingtheorganization’sproductsandservicesisabusinessfunctionof:

A）manufacturingandproduction.B）accounting.

C）humanresources.D）salesandmarketing.

Answer:

DDifficulty:

EasyReference:

p.21

10.Creatingproductsandservicesisabusinessfunctionof:

A）manufacturingandproduction.B）finance.

C）accounting.D）salesandmarketing.

Answer:

ADifficulty:

EasyReference:

p.21

11.Managingtheorganization’sfinancialassetsisabusinessfunctionof:

A）manufacturingandproduction.B）finance.

C）salesandmarketing.D）accounting.

Answer:

BDifficulty:

EasyReference:

p.21

12.Maintainingtheorganization’sfinancialrecordsisabusinessfunctionof:

A）manufacturingandproduction.B）salesandmarketing.

C）humanresources.D）accounting.

Answer:

DDifficulty:

EasyReference:

p.21

13.Maintainingtheorganization’slaborforceisabusinessfunctionof:

A）finance.B）salesandmarketing.

C）humanresources.D）accounting.

Answer:

CDifficulty:

EasyReference:

p.21

14.Thisfunctionisresponsibleformanagingthefirm'sstocksandbonds.

A）FinanceB）Accounting

C）ProductionD）Humanresources

Answer:

ADifficulty:

EasyReference:

p.21

15.Engineersorarchitectswhodesignproductsorservicesarecalled:

A）dataworkers.B）serviceworkers.

C）informationspecialists.D）knowledgeworkers.

Answer:

DDifficulty:

MediumReference:

p.21

16.Employeeswhosejobsareprincipallytouse,manipulate,ordisseminateinformationareallconsideredtobe:

A）clericalpersonnel.B）dataworkers.

C）operationspersonnel.D）mid-levelmanagers.

Answer:

BDifficulty:

MediumReference:

p.21

17.Thetechnicalapproachtoinformationsystemsincludes:

A）Onlytheinformationsystemitself

B）Hardware,software,andintra-organizationalsystems

C）People,hardware,andsoftware

D）Computerscience,managementscience,andoperationsresearch

Answer:

DDifficulty:

EasyReference:

p.26

18.Accordingtothe_________________perspectiveoninformationsystems,theperformanceofthesystemisoptimalwhenthetechnologyandtheorganizationcreateagoodbalance

A）ExistingB）Universal

C）SociotechnicalD）Technologyinfrastructure

Answer:

CDifficulty:

EasyReference:

p.27

19.Informationsystemsare_____________________systems.

A）behavioralB）sociotechnical

C）technicalD）optimizing

Answer:

BDifficulty:

MediumReference:

p.27

Chapter2InformationSystemsintheEnterprise（教材Chapter2）

True-FalseQuestions

1.Theprincipalpurposeofoperational-levelsystemsistodevelopgoalsandstrategies.

Answer:

FalseDifficulty:

MediumReference:

p.40

2.Ateachleveloftheorganizationthereareinformationsystemssupportingthemajorfunctionalareasofthebusiness.

Answer:

TrueDifficulty:

EasyReference:

p.41

3.Asalesorderentrysystemwouldbeconsideredamanagementinformationsystem.

Answer:

FalseDifficulty:

MediumReference:

p.43

4.Transactionprocessingsystemsarethebasicbusinesssystemsthatservetheoperationalleveloftheorganization.

Answer:

TrueDifficulty:

EasyReference:

p.43

5.Managementinformationsystemsgenerallydependonunderlyingtransactionprocessingsystemsfortheirdata.

Answer:

TrueDifficulty:

EasyReference:

p.44

6.Managementinformationsystemsaregenerallyflexibleandhavealotofanalyticalcapability.

Answer:

FalseDifficulty:

MediumReference:

p.45

7.Decision-supportsystemsexplicitlyincludeuser-friendlysoftware.

Answer:

TrueDifficulty:

HardReference:

p.46

8.ESSaddressnonroutinedecisionsrequiringjudgment,evaluation,andinsightbecausethereisnoagreed-onprocedureforarrivingatasolution.

Answer:

TrueDifficulty:

HardReference:

p.47

9.Executivesupportsystemsservethemanagementleveloftheo