2统一换开案例.docx

1、2统一换开案例国内客票： 案例1、 自愿情况下，完全未使用客票换开旧票票面：_DETR:TN/784-1777661650ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/BJS ARL-D E/R: 不得签转/按总则执行TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ3105 M 10NOV 0900 OK M 24OCT1/24OCT2 20K OPEN FOR USE -T3 RL:MTG895 / TO: PEK FC: M 10NOV11CAN CZ PEK1280.00CNY12

2、80.00END FARE: CNY 1280.00|FOP:CASH TAX: CNY 50.00CN|OI: TAX: CNY 130.00YQ| TOTAL: CNY 1460.00|TKTN: 784-1777661650 原客票未使用，旅客自愿改期升舱。 由原来11月10日M舱，变更为11月15日Y舱。经过计算，需收取票款差额CNY420.00，收取变更费CNY128.00。操作步骤如下：1、删除原PNR中的SSR TKNE，票号项，FN等，重新定新的航段和舱位;2、输入新票FN FN:RCNY1700.00/SCNY420.00/C0.00/TCNY128.00OB/OCNY50.

3、00CN/OCNY130.00YQ/- ACNY548.003、输入新票FC FC 15NOV11 CAN A-24OCT12 CZ PEK 1700.00Y CNY 1700.00 END 4、输入OI OI:ET/784-1777661650#1000 CAN24OCT1 08300000 P1 提示： OI CHECK HAS COMPLETED, PLEASE GO ON! 5、输入EI栏信息，原票与新航程EI信息同时输入。 EI:不得签转/按总则执行6、输入FP项7、ETDZ出票新票票面：南航票面：_DETR:TN/784-2434508090,D ISSUED BY: CHINA

4、SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行TOUR CODE: PASSENGER: 王明 EXCH: 784-1777661650 CONJ TKT: O FM:1CAN CZ 3105 Y 15NOV 0900 OK Y 24OCT1/24OCT2 20K AIRP CNTL/unk -T3 RL:MTG895 / TO: PEK FC: M 15NOV11 CAN CZ PEK 1700.00Y CNY 1700.00 END FARE: CNY 1700.00|FOP:CASH(CNY) TAX: PD 50.00C

5、N|OI: 784-1777661650 CAN 24OCT1 TAX: PD 130.00YQ| TAX: CNY 128.00OB| TOTAL: CNY 548.00A|TKTN: 784-2434508090航信票面：_DETR:TN/784-2434508090 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3105 Y 15NOV 0900 OK Y 24OCT1/24OCT2

6、 20K OPEN FOR USE -T3 RL:MTG895 / TO: PEK FC: M 15NOV11 CAN CZ PEK 1700.00Y CNY 1700.00 END FARE: CNY 1700.00|FOP:CASH(CNY) TAX: PD 50.00CN|OI: TAX: PD 130.00YQ| TAX: CNY 128.00OB| TOTAL: CNY 548.00A|TKTN: 784-2434508090旧票票面：_DETR:TN/784-1777661650,D ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/B

7、JS ARL-D E/R: 不得签转/按总则执行TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3105 M 10NOV 0900 OK M 24OCT1/24OCT2 20K EXCHANGED -T3 RL:MTG895 / TO: PEK FC: M 10NOV11CAN CZ PEK1280.00CNY1280.00END FARE: CNY 1280.00|FOP:CASH TAX: CNY 50.00CN|OI: TAX: CNY 130.00YQ| TOTAL: CNY 1460.00|TKTN: 784-1777661

8、650案例2、 自愿情况下，部分已使用客票换开旧票票面：_DETR:TN/784-4494001804 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: PEK/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1PEK CZ 310Z M 10DEC 1215 OK M 23NOV1/23NOV2 20K USED/FLOWN T2- RL:NC9RKJ / O TO:2CAN CZ 3111 M 20DEC 1000 OK M 23NOV1/23NOV2 20

9、K OPEN FOR USE -T3 RL:NC9RKJ / TO: PEK FC: 10DEC11PEK CZ CAN1280.00CZ PEK1280.00CNY2560.00END FARE: CNY 2560.00|FOP:CASH(CNY) TAX: CNY100.00CN|OI: TAX: CNY260.00YQ| TOTAL: CNY 2920.00|TKTN: 784-4494001804 旅客已经使用第一段，旅客提出对客票第二段进行自愿改期升舱。 由原来12月20日M舱，变更为12月21日Y舱。经过计算，需收取票款差额CNY420.00，收取变更费CNY128.00。操作步骤

10、如下：1、删除原PNR中的SSR TKNE，票号项，FN等，重新定新的航段和舱位;2、输入新票FN FN RCNY 2980.00/ SCNY420.00/C0.00/TCNY128.00OB/OCNY100.00CN/OCNY260.00YQ/ -ACNY548.003、输入新票FCFC 10DEC11 PEK B-10DEC11 A-10DEC12 CZ T-CAN 1280.00M CZ PEK 1700.00Y CNY 2980.00 END4、输入OI _OI:ET/784-4494001804#0200 CAN 23NOV1 P1提示： OI CHECK HAS COMPLETED

11、, PLEASE GO ON! 5、输入EI栏信息，原票与新航程EI信息同时输入。 EI:不得签转/按总则执行6、输入FP项7、ETDZ出票新票票面：南航票面：_DETR:TN/784-4494001805,D ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: PEK/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: 784-4494001804 CONJ TKT: O FM:1CAN CZ 3111 Y 21DEC 1000 OK Y 10DEC1/10DEC2 20K AIRP CNTL/

12、unk -T3 RL:NC9RKJ / TO: PEK FC: 10DEC11PEK CZ CAN1280.00CZ PEK1700.00CNY2980.00END FARE: CNY 2980.00|FOP:CASH(CNY) TAX: PD 100.00CN|OI: 784-4494001804 CAN 23NOV1 TAX: PD 260.00YQ| TAX: CNY128.00OB| TOTAL: CNY 548.00A|TKTN: 784-4494001805航信票面：_DETR:TN/784-4494001805 ISSUED BY: CHINA SOUTHERN AIRLINES

13、 ORG/DST: PEK/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3111 Y 21DEC 1000 OK Y 10DEC1/10DEC2 20K OPEN FOR USE -T3 RL:NC9RKJ / TO: PEK FC: 10DEC11PEK CZ CAN1280.00CZ PEK1700.00CNY2980.00END FARE: CNY 2980.00|FOP:CASH(CNY) TAX: PD 100.00CN|OI: TAX: PD 260.00YQ| TA

14、X: CNY128.00OB| TOTAL: CNY 548.00A|TKTN: 784-4494001805旧票票面：_DETR:TN/784-4494001804,D ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: PEK/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1PEK CZ 310Z M 10DEC 1215 OK M 23NOV1/23NOV2 20K USED/FLOWN T2- RL:NC9RKJ / O TO:2CAN CZ 3111

15、M 20DEC 1000 OK M 23NOV1/23NOV2 20K EXCHANGED -T3 RL:NC9RKJ / TO: PEK FC: 10DEC11PEK CZ CAN1280.00CZ PEK1280.00CNY2560.00END FARE: CNY 2560.00|FOP:CASH(CNY) TAX: CNY100.00CN|OI: TAX: CNY260.00YQ| TOTAL: CNY 2920.00|TKTN: 784-4494001804案例3、 非自愿情况下，完全未使用客票换开旧票票面：_DETR:TN/784-4494001806 ISSUED BY: CHIN

16、A SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3111 M 12DEC 1000 OK M 23NOV1/23NOV2 20K OPEN FOR USE -T3 RL:MXST9Z / TO: PEK FC: 12DEC11CAN CZ PEK1280.00CNY1280.00END FARE: CNY 1280.00|FOP:CASH(CNY) TAX: CNY 50.00CN|OI: TAX: CNY130.00

17、YQ| TOTAL: CNY 1460.00|TKTN: 784-4494001806 原客票未使用，航班发生变动。经与旅客协商，旅客同意保护至第二天12月13日的CZ3111航班。经查询12月13日CZ3111航班，没有相同舱位，只有Y舱。将旅客非自愿升舱并改期至12月13日Y舱。不收取任何费用。操作步骤如下：1、删除原PNR中的SSR TKNE，票号项，FN等，重新定新的航段和舱位;2、输入FN FN RCNY1280.00/SCNY0.00/C0.00/OCNY50.00CN/OCNY130.00YQ/ACNY0.003、输入FC FC 13DEC11CAN A-23NOV12 CZ P

18、EK 1280.00M CNY 1280.00 END4、输入OI OI:ET/784-4494001806#1000 CAN 23NOV1 P1 提示： OI CHECK HAS COMPLETED, PLEASE GO ON! 5、EI项注明非自愿换开：EI/不得签转/按总则执行/INVOL CHG6、输入FP项7、ETDZ出票新票票面：南航票面：detr:tn/784-4494001807,d ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行/INVOL CHG TOUR CODE: PAS

19、SENGER: 王明 EXCH: 784-4494001806 CONJ TKT: O FM:1CAN CZ 3111 Y 13DEC 1000 OK M 23NOV1/23NOV2 20K AIRP CNTL/unk -T3 RL:MXST9Z / TO: PEK FC: 13DEC11CAN CZ PEK1280.00CNY1280.00END FARE: CNY 1280.00|FOP:CASH(CNY) TAX: PD 50.00CN|OI: 784-4494001806 CAN 23NOV1 TAX: PD 130.00YQ| TOTAL: CNY NOADC|TKTN: 784-4

20、494001807航信票面：_DETR:TN/784-4494001807 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行/INVOL CHG TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3111 Y 13DEC 1000 OK M 23NOV1/23NOV2 20K OPEN FOR USE -T3 RL:MXST9Z / TO: PEK FC: 13DEC11CAN CZ PEK1280.00CNY1280.00END FARE

21、: CNY 1280.00|FOP:CASH(CNY) TAX: PD 50.00CN|OI: TAX: PD 130.00YQ| TOTAL: CNY NOADC|TKTN: 784-4494001807 旧票票面：_DETR:TN784-4494001806,d ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/PEK ARL-D E/R: 不得签转/按总则执行 TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3111 M 12DEC 1000 OK M 23NOV1/23NOV2 2

22、0K EXCHANGED -T3 RL:MXST9Z / TO: PEK FC: 12DEC11CAN CZ PEK1280.00CNY1280.00END FARE: CNY 1280.00|FOP:CASH(CNY) TAX: CNY 50.00CN|OI: TAX: CNY130.00YQ| TOTAL: CNY 1460.00|TKTN: 784-4494001806案例4、 非自愿情况下，部分已使用客票换开旧票票面：_DETR:TN784-4494001808 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/SHE ARL-D E/R:

23、 不得签转/按总则执行TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1CAN CZ 3111 M 12DEC 1000 OK M 23NOV1/23NOV2 20K USED/FLOWN -T3 RL:MXSTBE / O TO:2PEK CZ 6116 Y 13DEC 0830 OK Y 23NOV1/23NOV2 20K OPEN FOR USE T2- RL:MXSTBE / TO: SHE FC: 12DEC11CAN CZ PEK1280.00CZ SHE700.00CNY1980.00END FARE: CNY 1980.00|FOP:

24、CASH(CNY) TAX: CNY100.00CN|OI: TAX: CNY200.00YQ| TOTAL: CNY 2280.00|TKTN: 784-4494001808旅客已经使用第一段，第二段还未使用。但PEK-SHE航班发生变动。经旅客同意，将第二段进行非自愿变更至第二天12月14日航班。非自愿变更，不收取费用。操作步骤如下：1、删除原PNR中的SSR TKNE，票号项，FN等，重新定新的航段和舱位;2、输入FN：FN RCNY 1980.00/ SCNY0.00/C0.00/OCNY100.00CN/OCNY200.00YQ/ACNY0.003、输入FC：FC 12DEC11 C

25、AN CZ T-PEK B-12DEC11 A-12DEC12 1280.00M CZ SHE 700.00Y - CNY 1980.00 END4、输入OI:_OI:ET/784-4494001808#0200 CAN23NOV1 P1 提示： OI CHECK HAS COMPLETED, PLEASE GO ON!5、输入EI： EI:不得签转/按总则执行/INVOL CHG6、输入FP项7、ETDZ出票新票票面：南航票面：_DETR:TN 784-4494001809,d ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/SHE ARL-D

26、 E/R: 不得签转/按总则执行/INVOL CHG TOUR CODE: PASSENGER: 王明 EXCH: 784-4494001808 CONJ TKT: O FM:1PEK CZ 6116 Y 14DEC 0830 OK Y 12DEC1/12DEC2 20K AIRP CNTL/unk T2- RL:MXSTBE / TO: SHE FC: 12DEC11CAN CZ PEK 1280.00CZ SHE700.00CNY1980.00END FARE: CNY 1980.00|FOP:CASH(CNY) TAX: PD 100.00CN|OI: 784-4494001808 CA

27、N 23NOV1 TAX: PD 200.00YQ| TOTAL: CNY NOADC|TKTN: 784-4494001809 航信票面：_DETR:TN 784-4494001809 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/SHE ARL-D E/R: 不得签转/按总则执行/INVOL CHG TOUR CODE: PASSENGER: 王明 EXCH: CONJ TKT: O FM:1PEK CZ 6116 Y 14DEC 0830 OK Y 12DEC1/12DEC2 20K OPEN FOR USE T2- RL:MXSTBE

28、/ TO: SHE FC: 12DEC11CAN CZ PEK 1280.00CZ SHE700.00CNY1980.00END FARE: CNY 1980.00|FOP:CASH(CNY) TAX: PD 100.00CN|OI: TAX: PD 200.00YQ| TOTAL: CNY NOADC|TKTN: 784-4494001809旧票票面：_DETR:TN784-4494001808,D ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/SHE ARL-D E/R: 不得签转/按总则执行TOUR CODE: PASSENGER: 王明

29、 EXCH: CONJ TKT: O FM:1CAN CZ 3111 M 12DEC 1000 OK M 23NOV1/23NOV2 20K USED/FLOWN -T3 RL:MXSTBE / O TO:2PEK CZ 6116 Y 13DEC 0830 OK Y 23NOV1/23NOV2 20K EXCHANGED T2- RL:MXSTBE / TO: SHE FC: 12DEC11CAN CZ PEK1280.00CZ SHE700.00CNY1980.00END FARE: CNY 1980.00|FOP:CASH(CNY) TAX: CNY100.00CN|OI: TAX: CN

30、Y200.00YQ| TOTAL: CNY 2280.00|TKTN: 784-4494001808 国际客票：案例1、 自愿情况下，完全未使用客票换开旧票票面：_DETR:TN/784-4408838604 ISSUED BY: CHINA SOUTHERN AIRLINES ORG/DST: CAN/BKK ARL-I E/R: NONEND/RER/UNUSED CHG CNY150/PARTUSED CHG PMTD TOUR CODE: PASSENGER: WANG/MING EXCH: CONJ TKT: O FM:1CAN CZ 357 H 12DEC 0850 OK HLOXSA 23NOV1/23NOV2 20K OPEN FOR USE RL:MXSTC1 / TO: BKK FC:_M_ 12DEC11CAN CZ BKK267.66NUC267.66END ROE6.388660 FARE: CNY 1710.00|FOP:CASH(CNY) TAX: CNY 90.00CN|OI: TAX: CNY 26.00YQ| TAX: CNY300.00YR| TOTAL: CNY 2