1、施耐德新供应商审核ABTCHINA(SSPA&SBLV)供应商体系能力评审调查表QuestionnaireForEvaluationOfSupplierQualitySystemCompetenceSupplier:供应商:ReasonFor:审核原因:Address:地址:Newsupplier新供应商Tel.-No.:电话:Repeataudit重新审核Fax-No.:传真:Qualityreview,previous12months年度复审Evaluationresultedinratingasfollows:评估结果:AfullycompetentBlimitedcompetentCn
2、otcompetentsuppliercantbeused完全有能力能力有限没能力或不能使用Overallevaluationisbasedonasummaryofitems3-11.所有的评估是基于311项的总结。Non-conformitydescription/Summary:不符合项描述或总结:Questionnairecompletedby:谁完成了此调查表:Name姓名Department部门Signature签名Date日期ABT(SBLV&SSPA)质量部Supplier1.Generalinformationaboutthecompanyandproductionexpert
3、ise公司和专业生产的一般信息1.1Companymanagement:公司管理:Technical:技术:Dept:部门:Tel.:电话:Commercial:商务:Dept:部门:Tel.:电话:Responsiblefor:责任人:Production:生产:Dept:部门:副总经理Tel.:电话:Sales/Distribution/Marketing:销售或市场:Dept:部门:副总经理Tel.:电话:Qualityassurance:质量:Dept:部门:副总经理Tel.:电话:Contactpersons:联系人:Development:开发:Dept:部门:Tel.:电话:Sa
4、les/Distribution/Marketing:销售或市场:Dept:部门:Tel.:电话:Qualityassurance:质量:Dept:部门:Tel.:电话:1.2Sizeofcompany:公司的规模:No.ofemployees:雇员人数:Productionpersons:生产人数:Qualitypersons:质量人员:Development/Tooldesignperson:开发或设计人员:Turnover/profitlastfinancialyear:上一年的营业额或利润:Whichmarketsegmentsaresupplied(e.g.automobileind
5、ustry,armamentsindustry)提供哪类市场的产品(例如:汽车工业,军事工业):1.3Aretherefurthermanufacturinglocations(address,sizeandproductioncapability)?是否有规划中的未来的生产场所(地址,规模和生产能力)?2.Generalquestionsoncompanyoperations一般的公司运作问题2.1Forwhichprocesses/productsisthecompanyparticularlyqualified?哪些工艺或产品特别适合你公司?2.2Doesthecompanydointe
6、rnaldevelopmentworkorhasthisservicebeenofferedtoABT?公司是否有内部开发工作以及是否将这一服务提供给ABT?2.3Doesthecompanyhaveitsowntoolshop(briefdescription)?公司是否有自己的模具制造车间(简单描述)?2.4Operationmaterialsandequipmentmeasuringroom/materialtestinglaboratory/reliabilitytestinglaboratory(listofsupplierscanbeincludedasannex).生产物料和仪器
7、检测室/材料试验室/可靠性试验室(将制造商的名称放在附录中)。No.序号Operationmaterials/equipment(manufacturer)生产物料/设备(制造商)Type类型Yearofconstruction已使用年限2.5Arecomparablepartscurrentlysuppliedofothercustomer,references?当前是否有其他顾客的产品可作比较或参考?2.6Areanyprocessescarriedoutexternally?有外协加工吗?Subcontractor分包商Name名称Address地址Process加工过程ISOCerti
8、ficateISO体系证书Otherproofofqualitycapability其他质量能力证明2.7Personnelinqualitymanagement?质量管理人员?Q-Engineers:质量工程师:Q-Technicians:质量技术员:Q-Foremen:领班:Q-Inspectors:检验员:QMAuditors:内审员:Evaluationschemeforsections3.0to11.03.0-11.0评估方案8Fullcomplianceandapplication完全符合和应用6Limitedcomplianceandapplication有限符合和应用4Limi
9、tedcompliance,partialapplication有限符合和部分应用2Considerableshortcomings;noteffectivelyapplied较大的缺陷,没有有效地应用Nocompliance,noapplication完全不符合和没有应用Notapplicable不适用Overallevaluation(A,B,Csupplier)iscalculatedonthebasisofthesummaryoftheindividualsections3.0-11.0(arithmeticmean).所有的评估(A,B,C供应商)是基于对311每一单独部分的评分概括
10、(算术平均),计算方法如下:11.Sumofpointawarded(i)Overallevaluation=?/k*100%i=3.Sumofmaximumpoint(i)i=sectionk=numberofevaluationsectionsRatingclassesbasedonoverallevaluation:等级评定标准:A-supplier=80-100B-supplier=60-79%C-supplier=smallerthan60%3Company/OperationalOrganization公司/组织结构3.1IstheQMsystemcertifiedacc.toIS
11、O9001byanindependentbody?是否通过ISO9001认证?3.2IsthereadocumentedQMsystem,inahandbookandaretheresponsibleemployeesfamiliarwithit?是否存在文件化的质量体系,质量手册,相关人员是否熟悉?3.3Isthereanorganizationalplan(includeasannex)thatshowstheintegrationofthequalitymanagementrep.officersintothe-company-departmentalfunctions-producti
12、onfacilities?是否有一个组织计划能综合显示质量管理人员的职责与公司,部门,生产环节的关系?3.4Areinternalsystemauditscarriedoutanddocumented?内审是否被执行和文件化?Maximunpoints:满分32Pointsawarded:判给分4informationflow信息流4.1Doesadocumentedsystemexistforthecontrolanddistributionoftechnicalchanges;e.g.(drawings,firstsamplereports,testplansetc)?Doesitalso
13、forsuppliedproductsandservices?是否存在文件化的体系用以控制技术变更和技术变更的分发(如:图纸,首件样品报告,试验计划等)?这一系统是否也用于所提供的产品和服务?4.2IsABTprovidedwithdetailedinformationinadvancebeforeaprocessischanged?IsthisproceduredefinedinternallyandforABT?过程改变前,是否事先向ABT提供详细的信息?有这个内部程序吗?4.3Isthereadocumentaryprocedureforprocessingcustomercomplai
14、nts(Defectanalysis,responsibilities,competence,correctiveactions,compliancetesting)?是否有一个处理顾客投诉的程序化文件?(故障分析,职责,能力,纠正性行动,符合性测试)?Maximunpoints:满分24Pointsawarded:判给分5.Personneltraining人员培训5.1Aretrainingprograms(e.g.inqualitytechniques)carriedoutforpersonnel?Isthetrainingprogramdocumented,andrecordsavai
15、lable?人员的培训计划实施了吗(如:质量技术培训)?培训计划是否文件化?培训记录是否存档?5.2Arenewemployeesortransferredemployeesprovidedwithintroductoryinformationandtraining?对新雇员或调岗者是否提供公司介绍和上岗培训?Maximunpoints:满分16Pointsawarded:判给分6.Purchasing采购6.1Arespecifications/drawingsforpurchasedproductsonfile?对于被采购产品的技术说明/图纸是否存档?6.2Isincominginspec
16、tioncarriedoutand/ordoesthepurchasingdept.demandasuppliertestcertificate?Aresupplierauditscarriedout?是否实施来料检验/采购部是否要求供应商提供检验证书?供应商审核是否被实施?6.3AretheQMmeasures(e.g.Firstsamplereleases,Inspectionplans,Reliabilitytest,Supplierevaluations)ofsubcontractorsknownanddocumented?对分包商质量管理系统的评估是否被知晓和文件化?(如:首件确认,
17、检验计划,可靠性试验,供应商评估)?6.4Canthequalityandprocessabilityofthepurchasedproductsbeproved/documented?被采购产品的质量和加工能力被证明/文件化了吗?6.58Doesthesupplierhaveabatchtractabilitysystemforpurchased?供应商对于所采购的部件是否建立了一个批次追踪系统?Maximumpoints:满分40Pointsawarded:判给分7.Productionprocess生产过程7.1Whatarethegeneralimpressionsfromthepoi
18、ntofviewoftidiness,cleanliness,lighting,materialflowandproductionlayoutincompanyoperations?对工厂的一般印象是什么?例如:整齐,清洁,照明,物流和生产布局。7.28Doinspectionplans,workinginstructions,currentprocessdatasheetsexistandaretheymadeaccessibletotherelevantemployees?检验计划,工作指导书,当前的过程参数表存在吗?相关人员是否能够得到这些文件?7.38Isthereasysteminp
19、laceforthehandlingofdeviationsfromtechnicalspecifications?Doworkinstructionsandinspectionplansspecifytheprocedurestofollowwhentolerancesorlimitsareexceeded?是否有一个如何处理产品偏离技术要求的程序?是否工作指导书和检验计划?规定了,当公差或极限超出图纸要求时的处理程序?7.4Arestatisticalmethods(SPC)forcriticalproductcharacteristicsandprocessparametersutili
20、zedandmonitored?是否运用SPC,对关键产品特性和过程参数进行监控?7.5Dotheresults(e.g.controlcharts)showthattheprocessesareunderstatisticalcontrol(processcapability)?Areprocessproblemsanalyzed,corrected,followedupanddocumented?控制表的结果是否能显示过程能力是在受控之中?对于过程中的问题有分析,纠正,跟踪和文件化吗?7.6Aresystematicmethodsofpreventativefaultmanagementp
21、racticed?是否有预防错误的管理系统?7.7Areproductionruns(newruns,repeatruns)subjectedtoareleaseprocedure?对于生产运行(开机,重新开机)是否有一个放行程序?Maximunpoints:满分56Pointsawarded:判给分8.Supplyproduct提供产品8.1Aretechnicaldocumentssuchascurrentspecificationdrawings,currentfactorystandardsofABTonfileandintegratedintoworkingdocuments?技术文
22、件如:当前有效的技术图纸,当前ABT的工厂标准是否存档和被完整的放入工作文件夹?8.2Productidentification,storagelocationidentificationinthemanufacturingarea.在制造区域,产品的标识和储存地点的标识。Productsfortest试验产品:Testedproducts试验后的产品:Defectiveparts不良品:Finishedgoods成品:Rawmaterial原材料:8.3Istheresetofwritteninstructionsconcerninghandlingofgoodsinstorageandho
23、waretheyidentified(e.g.FirstIn-FirstOut,warehousefacilities,warehousetype-suchasclimatecontrol)?在仓库是否有一套指导书描述如何对物料进行储存和识别?(如:先进先出,仓库设施,仓库类型如:通风控制)?8.4Howdoessupplierensurethatonlygoodqualitytestedproductsaredeliveredandhowaretheyidentified?供应商如何确保只有被测试合格的产品被交付和如何识别它们?88.5Howarefinalorrandomsampletes
24、tcarriedout(method,type,scope,testingequipment,statisticalevaluationmethods,measuresforcorrectionandfollowup)?最终的或随机的样品试验如何被执行?(方法,形式,范围,试验设备,统计分析方法,纠正和跟踪的测量)8.6Isthetraceabilityofthesuppliedproductsufficientlyassuredbackto,andincludingthecomponentparts(deliveredtorawmaterials)?被提供产品的可追溯性是否能被确保可追溯,包
25、括组件(以及原材料)。8.7Isstorageofreferencesamples(firstsample,releasesamples,limitedsamples)regulatedtoasufficientextent(time,duration)?参考样品的储存(首件,认可样品,极限样品)是否被控制在期限内(时间,期限)?8.8Howistheprocedurefordeviationsfromtechnicalspecificationdescribedandregulated-bothinternallyandforABT(limitedsample,dimensiondeviat
26、ions,etc.)?对于产品与技术图纸的偏差的处理,程序是如何规定的?包括对于内部的产品和ABT的产品(极限样品,尺寸偏差等)?88.9Areroutinelifetests/reliabilitytests(e.g.safetytestssuchasvoltagetest,certificationstipulations,typetest)carriedoutandevaluatedusingsuitablemethods?用适当的方法实施和评估常规寿命试验/可靠性试验吗?(如:安全试验,包括电压试验,合同证明,型式试验等)?8.10Isthesupplierfamiliarwithth
27、efurtherprocessingstepsatABT?供应商是否熟悉下一步在ABT进行的工艺步骤?Maximunpoints:满分80Pointsawarded:判给分9.Measuringequipmentmonitoring测量设备监控9.1Isthereaplandefininganddocumentingthefrequencyandtypeofmeasuringequipmentmonitoringpracticed(e.g.measuringequipmentmonitoringprogram)?测量设备监控的频率和形式是否定义和文件化(如;测量设备监控程序)9.2Areall
28、ofthemeasuringequipmentinuseinproperconditionandreleasedforuse(e.g.calibrationsticker)?使用中的测量仪器是否都在适当的条件下和有效的校准周期内(例如:计量标签)?9.3Arelegalcalibrationinstitutecertificatesavailableforallcalibrationstandards?Aretheykeptingoodconditionandproperlystored?用于证明所有校验标准的法定校准机构证书是否存在?它们是否被保存在良好的状态下并被适当地保存?Maximun
29、points:满分24Pointsawarded:判给分10.Technicalequipment技术设备10.1Isthereapreventativemaintenanceprogramforalloperationequipment(e.g.regulatoryequipment,toolwear,toolcleaning)?Ismaintenanceworkcarriedoutanddocumentedaccordingly?对于所有的运行设备是否有一个预防性维护程序(例如:设备调整,工具磨损,工具清洁)?维护工作是否被执行和文件记录?10.2Aresuitabletesting,measuringandoperating/equipmentinuse?是否合适的试验,测量
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