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客户邮件跟进.docx

1、客户邮件跟进一询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is regret that I havent received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If th

2、ere is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards二追问客户的评价,求回复Dear xxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply u

3、s. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.三本着小强精神,保证客户收到了报价,重发报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please

4、 feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes四:利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! Its Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check wheth

5、er price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Best regards.好吧, 关于客户的这次询价问了这么多还没有回复的话, 我们最后一次问一下, 然后进行 询盘 的转化吧。五:最后一次寻求客户对所询价产品的意见,附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise y

6、our comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! Ill be more than pleasure to offer the information you want. ThanksI am of service at any time!BR这个时候差不多半个月过去了, 我们要学着挖掘客户的其他订单需求了。六:待客户在目录表

7、中发现适合他们市场的产品Hello, my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you

8、want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Best regards七:时不时的问下是否有新的 询盘 或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our

9、 updated price for your review.Best regards.八:对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for your reference if you need. Hows your opinion?As our serveral communication, I hope that we can build a cooperation between us.Waiting for your reply.Best wishes九:最后的绝招Dear xxx,I have sent you e

10、mail many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I dont want to keep bothering you if you dont have any

11、interestBest regards十:新产品上市就是很厉害的时候了哦Dear xxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Best regards.xxxx我们的报价以及目录表都发

12、过了。 但是我们在工厂做 外贸 的知道, 很多大公司需要的是很长期的跟进的。 这时候我们把我们的价格表微微的调整一下,发给客户。 以价格的调整刺激一下客户。十一:告知客户价格表的调整Dear xxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questio

13、ns,pls contact me freely.Best regards.十二:看看可不可以转换订单吧Hello, xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) w

14、ith item *? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin不知大家同不同意一句话:客户的跟进无非就是找出很多的看似正规的理由跟客户保持联系嘛!窗体顶端一)客户主动询价,我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007!Now we

15、 here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soonwangdalove VIP会

16、员恋芳一族UID 1824386积分 11084帖子 703福步币 20 块阅读权限 80注册 2011-12-5状态 离线 #2使用道具发表于 2012-4-10 12:50 资料 个人空间 个人短信 加为好友 只看该作者 (二)我方主动询价,向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as fo

17、llows:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.wangdalove VIP会员恋芳一族UID 1824386积分 11084帖子 703福步币 20 块阅读权限 80注册

18、 2011-12-5状态 离线 #3使用道具发表于 2012-4-10 12:50 资料 个人空间 个人短信 加为好友 只看该作者 (三)询问客户产品规格:Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2007.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you

19、soon.wangdalove VIP会员恋芳一族UID 1824386积分 11084帖子 703福步币 20 块阅读权限 80注册 2011-12-5状态 离线 #4使用道具发表于 2012-4-10 12:50 资料 个人空间 个人短信 加为好友 只看该作者 三问客户对报价的意见:1,第一次询问:Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007. Have you received it? Please check it and let me know your c

20、omments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. Whats your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.L

21、ooking forward to hearing from you soon.2,第二次询问:Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please dont he

22、sitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3,第三次询问:Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you havent replied us. So we sent two e-mail

23、to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I d like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has bee

24、n full of production. If you still cant confirm, Im afraid we cant arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long t

25、ime,you havent reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick re

26、ply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price. We have checked our factory about the price, Now we here requote you the new price as follows,USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5,询问对新价格的意见Dear Mr./Ms.XXRe XX produ

27、cts, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.wangdalove VIP会员恋芳一族UID 1824386积分 11084帖子 703福步币 20 块阅读权限 80注册 2

28、011-12-5状态 离线 #5使用道具发表于 2012-4-10 12:51 资料 个人空间 个人短信 加为好友 只看该作者 四,样品a) 寄样前的预备:Dear Mr/Ms XX1)The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows:When we receive your confirm, we will send it to y

29、ou ASAP.2)Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品 (告知客户品名,规格,寄样日期,快件号码等)Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week. The tracking No is XXXX

30、, please check receive it.c) 询问客户是否收到样品,意见如何,检验结果,改进意见Dear Mr/Ms XXRe XXX samples, have you have received it? Now I d like to know the inspection results and your opinion? If any problem, please dont hesitate to inform us so that we can try our best to solve for you.d) 寄改进后的样品Dear Mr/Ms XXRe XXX pro

31、ducts, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品,意见如何,检验结果Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time.wangdalo

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