1、互联网+政务 电子政府外文翻译互联网+政务中英文2019英文Special issue on internet plus government: New opportunities to solve public problems?Shuhua Monica Liu, Yushim KimAbstractThis editorial opens by introducing Internet Plus Government, a new government initiative emerging after the US presidential election in 2008. Comp
2、aring to the more descriptive definitions of e-government, supporters of Internet Plus Government emphasize the transformative and normative aspect of the newest generation of Information and Communication Technology (ICTs). They argue that the new initiative designates how government should operate
3、 and in turn implies how state-citizen relationships are transformed. To understand the core of this initiative and whether it offers new opportunities to solve public problems, we conducted analyses of research articles published in the e-governance rea between 2008 and 2017. Our analysis suggests
4、that the Internet Plus Government initiative has enriched the government information infrastructure. That is, it has enabled the accumulation and use of huge volumes of data for better decision making. The advancement of open data, the wide use of social media, and the potential of data analytics ha
5、ve also generated pressure to address challenging questions and issues in e-democracy. However, the analysis leads us to deliberate on whether Internet Plus Government initiatives worldwide have actually achieved their goal. After introducing papers included in this special issue, we present challen
6、ges to be addressed before Internet Plus Government initiatives realize their potential towards better public governance.1.IntroductionAfter the US presidential election in 2008, many scholars and politicians began to argue that new ICTs such as social media are already playing a transformative role
7、 in reshaping citizens choices in the election (Effing et al., 2011,Vitak et al., 2011,Kushin and Yamamoto, 2010,AGIMO, 2010,European lnteractive Advertising Association, 2010,Zhang et al., 2010,Obama, 2009). They suggest that the wide use of the new generation of ICTs, including the Internet of Thi
8、ngs (IoT), cloud computing, big data, machine learning and artificial intelligence (AI), and the mobile Internet, among others, are reshaping the values and practices of government, businesses, and society (Keane, 2016). These new government initiatives, named Internet Plus Government, represents a
9、new movement claiming to give full play to Web 2.0 in government innovation and social development in the last decade (Li, 2016). Comparing to some more descriptive definitions of e-government, researchers of Internet Plus Government “emphasize the transformative and normative aspect of the newest g
10、eneration of ICTs” (Al-Hakim, 2007). They argue that “the new initiative designates how government should operate and in turn implies how state-citizen relationships and the activity of citizens ought to constitute” (Henman, 2010a).As Internet Plus Government is being implemented in many governments
11、 around the world, new opportunities and challenges emerge. Questions related to the use of technology innovations to reshape government operation and redefine state-citizen relationships largely remain to be answered when it comes to the adoption, implementation, diffusion and use of these ICTs in
12、governance process. Supporters of the initiative claim that the adoption, implementation, diffusion and use of the newest wave of ICTs may help achieve the transformative goal in redefining models of government operation and state-citizen relationships. Investigations and reflections therefore must
13、be carried out to see whether this was the case.This special issue on the theme of “Internet Plus Government: New Opportunities to Solve Public Problems” inGovernment Information Quarterlyis dedicated to this emergent direction. The theme responds to the need for new knowledge about the ways in whic
14、h the latest wave of technology innovations is increasingly integrated with government, industries, businesses, and society in general. In this special issue, authors of five papers present findings from and deliberation on their empirical research to help broaden our perspective on possible opportu
15、nities and challenges that Internet Plus Government efforts are encountering globally. The authors covered four e-governance areas that are developing with the wide implementation of Web2.0: open data, government transparency, the use of social media in governmentcitizen interaction, and cyber-secur
16、ity in smart cities. Some of the work contributes to understanding how policy entrepreneurs and local leaders should promote innovation diffusion in Australia and Korea, others explore on how data should be disclosed and shared by governments in Mexico and the USA, yet others provide innovative solu
17、tions to addressing cyber-security issues in smart cities.Expanding from the articles included in this special issue, we want to investigate whether Internet Plus Government initiatives have actually become a new form of e-governance and redefined state-citizen relationships worldwide. Thus we condu
18、cted analyses of research articles published in the e-governance area between 2008 and 2017 (Liu, Pan, & Chen, 2018). The past decade is also the period when Internet Plus Government initiatives were widely promoted globally. The goal of the analyses is to delineate the progress of E-governance in t
19、he last ten years by addressing three research questions (RQ): (1) RQ1:What types of innovative ICTs have been adopted in governance process while public administration continued to evolve in the past decade (20082017)? (2) RQ2: How did the introduction of new ICTs and techniques impact the investig
20、ation of technology adoption, implementation, diffusion and use in different governance domains after 2008? (3) RQ3: What areas of e-governance have been impacted by the new wave of innovative ICTs in the past decade?This editorial proceeds as follows:Section 2describes details of our research appro
21、ach and analytical procedures employed in this article. The findings addressing the three research questions were presented inSection 3. The contribution of the special issue is discussed inSection 4. Conclusions on whether Internet Plus Government represents a different form of e-governance and wha
22、t further studies of this form are required from the research community is presented inSection 5.2.Citation data and analysisResearchers and politicians promoting Internet Plus Government believe these initiatives can eventually redefine models of government operation and state-citizen relationships
23、 (European Commission, 2013,Obama, 2009,Zuiderwijk and Janssen, 2015). To decipher whether the transformative goals of Internet Plus Government has been achieved and thus represents the latest advancement in e-governance, we need first to reflect on the progress of e-governance in the last ten years
24、. This editorial focuses on analyzing the refereed journal articles on interactions between innovative technology adoption and public governance published in leading academic databasesduring the period of 20082017. The idea behind this was that refereed journal articles not only set quality standard
25、s but also provide a filter, thus establishing the nature and scope of the ideas presented to the academic community in the last ten years.The data analysis process comprised five steps:Step 1: We first downloaded 1203 articles that assessed technology adoption, implementation, diffusion and use in
26、the governance process since 2008 from major research databases.These represented roughly one-fifth of the articles published in the electronic governance domain in the past decade. We focus our searches on relevant literature in major databases in the field of public administration, information sci
27、ence, computer science and engineering, and electronic government. These databases include: Wiley Online Library Journals, Web of Science Core Collection Social Sciences Citation Index, EBSCO Academic Search Premier, Springer Link Journal, and JSTOR.Step 2: Fifty papers were randomly selected from t
28、he literature database for a pilot content analysis, targeting five papers from each year. Eight graduate students at Fudan University attached classification labels to research ideas and practice addressed in the 50 papers. The classification labels used were selected and adapted from those previou
29、sly used in public administration research byMunoz and Hernandez (2010)and information science research byHawkins (2001).A preliminary classification system was created integrating labels attached to each of the 50 papers. Brainstorming meetings were held to decide on the accuracy of 21 classificati
30、on themes assigned to each paper before an updated classification system was created. During this process, labels were integrated or collapsed into different classification themes (Cooper & Zmud, 1990; Kwon and Zmud, 1987;Zmud & Apple, 1992). An extensive memo book that recorded our decision criteri
31、a and guided our decisions in the pilot content analysis was also created. This memo book was refined and developed while members of the research team continued analyzing all articles (Lan & Anders, 2000).Each of the 360 articles was then analyzed separately employing the newly created classificatio
32、n system following the same procedure using consistent, computer-based coding and recoding techniques (Lan & Anders, 2000). Any disagreements concerning the definition of the classification themes were resolved while the themes were updated. This classification system summarized major research theme
33、s emerging in scholarly work and government technology adoption and use over the past ten years (Dawes, 2008). Critical phases in government ICT adoption emerged from the content analysis of 360 articles addressing the adoption of ICT worldwide. The evolution of government ICT adoption practices since 2008 was documented syst
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