《电信英语应用基础》模拟试题及答案.docx

1、电信英语应用基础模拟试题及答案2018年电信英语应用基础模拟试题及答案1、填空题1中国联通的英文全称为 .答:China Unicom2客户服务中心的英文全称为_.答:Customer Service Center3第三代移动通信系统的英文缩写为_.答:3G4非对称数字用户环路的英文缩写为_.答:ADSL5caller display的中文意思是_.答:主叫显示6全球移动通信系统的英文缩写为_.答:GSM7短信息业务的英文缩写为_.答:SMS8无线应用协议的英文缩写为_.答:WAP9通用分组无线业务的英文缩写为_.答:GPRS10客户服务热线的英文全称为_.答:customer service

2、 hotline11彩玲(或炫铃)的英文表示为_.答:CRBT 或Color Ring Back Tone12国内长途直拨的英文表示为_.答:DDD 或 Direct Distance Dial13国际长途直拨的英文表示为_.答:IDD或International direct dial14互联网服务提供商的英文缩写为_.答:ISP15个人手持式电话系统或无线市话或小灵通的英文缩写表示为_.答:PHS16TD-SCDMA的中文含义是_.答:时分同步码分多址接入技术17WCDMA的中文含义是_.答:宽带码分多址存取18Caller concel的中文意思是_.答:主叫隐藏19call forwa

3、rding的中文意思是_.答:呼叫转移20call barring的中文意思是_.答:(呼叫限制)21call waiting的中文意思是_.答:呼叫等待22call hold的中文意思是_.答:呼叫保持23国际漫游业务的英文全称为 _.答:international roaming service24互联网内容提供商的英文缩写为_.答:ICP25互联网服务提供商的英文缩写为_.答:ISP26广域网的英文缩写是_.答:WAN27局域网的英文缩写是_.答:LAN28无线局域网的英文缩写是_.答:WLAN29公共交换电话网的英文缩写是_.答:PSTN30预付费业务用英文表示为_.答:Prepaid

4、 Service31后付费业务用英文表示为_.答:Postpaid Service32UP新势力的英文表示为_.答:UP-Power或U-Power33虚拟专用网的英文缩写为_.答:VPN34虚拟专用拨号网的英文缩写为_.答:VPDN35世界风的英文表示为_.答:Worldwind36互联网数据中心的英文缩写为_.答:IDC37个人开锁密码的英文缩写为_.答:PUK38个人身份号码的英文缩写为_.答:PIN39国际移动终端设备标识的英文缩写为_.答:IMEI40国际移动用户标识的英文缩写为_.答:IMSI41Conference Call Service的中文意思是_.答:电话会议业务42Br

5、oadband Video Service的中文意思是_.答:宽带视讯服务43误码率的英文缩写为_.答:BER44APN(Access Point Name)的中文含义是_.答:接入点名称453GPP的中文含义是_.答:第三代合作组织46abbreviated dialing service指的是_业务.答:缩位拨号47Broadband Video Conference Room Rent Service的中文意思是_.答:宽带视讯会议室出租服务48dual mode handset的中文意思是_.答:双模手机49彩信服务的英文缩写是_.答:MMS50补SIM/UIM卡用英文表示为_.答:r

6、enew SIM/UIM card二、判断题(每题1分)1应用服务提供商的英文缩写为ASP.答:对2时分同步码分多址接入技术的英文缩写为WCDMA.答:错3Billing System意思是计费系统.答:对4宽带视讯会议室出租服务用英文可表示为Broadband Video Conference Room Rent Service.答:对5Subscribers name的中文意思为机主姓名.答:对6called subscriber意思是指主叫用户.答:错7Ruyi Tong是指联通的GSM后付费业务,即“如意通”.答:错8月租费的英文为“call charges inquiry”.答:错9

7、被叫用户号的英文为“caller number”答:错10主叫用户号的英文为“called number”答:错11urgent stop service中文意思为紧急停机服务.答:对12Sorry! The subscriber you dialed is power off. 这句话的中文意思是“对不起,您拨打的用户暂时不在服务区”.答:错13Sorry! The number you dialed is out of service.这句话的中文意思是“对不起！您拨打的电话已关机”.答:错14 对不起！您拨打的用户暂时无法接通.这句话翻译为英文为:Sorry! The subscribe

8、r you dialed can not be connected for the moment. 答:对15Good morning,Mr Li！这句话的中文意思是“李先生,早上好！” 答:对16初次见面时打招呼可以说“How do you do ?”、“Im please to meet you ”、“ Nice to meet you.” 等.答:对17“Good-bye!”、“See you again!”、“See you later!”、“So long!”等都可以在分别时表示再见的意思.答:对18当用户说“Thank you!”时,应回答“No thank you！”.答:错19

9、当用户说“Thank you!”时,应回答“No problem！”.答:错20自我介绍时可用“Im ”句型,介绍他人时可用“This is”句型.答:对21电话号码62899033可读成six two eight double nine oh double three,也可读作six two eight nine nine oh double three.答:对22在美式英语中,时间9:30可以读作nine thirty或half past nine.答:对23钻石卡客户的英文表示为“Customers of golden card”.答:错24在有问题向人请教,或请求帮助,不得不打扰别人时

10、可以说“Excuse me” 答:对25关于门牌号的读法,Room 302可读作Room three oh two.答:对26关于门牌号的读法,3491 Financial Street应读作thirty-four ninety-one Financial Street.答:对27“您要办什么业务?”用英文说可以是:“Can I help you?”.答:对28请人介绍时可以使用“Would you like to introduce.?”句型.答:对29“Would you please queue up by ticket number? Thanks”这句话的中文意思是“请按票号排队,谢

11、谢.答:对30“I beg your pardon”句型常常在有问题向人请教时使用.答:错三、单选题1“发票”的英文为:CInvoice 答:C2“应用服务提供商”的英文为:AASP 答:A3电话“10010”是中国联通的:DCustomer Service Hotline 答:D4“金卡客户”的英文为:Bcustomers of golden card 答:B5“充值卡”的英文为:Arechargeable card 答:A6“漫游费”的英文为:Aroaming charge 答:A7“互联网内容提供商”的英文为:DICP 答:D8“UP新势力”的英文为:BUP-Power 答:B9以下属于

12、告别语的是:CBye bye! 答:C10由于让用户等待太久,向用户表示由衷歉意时,可用以下哪个句型?AIm sorry to 答:A11对于用户的致谢,回答可以是:AMy pleasure 答:A12以下属于问候语的是:DGood morning！ 答:D13承认自己的不是,并且由衷谢罪,可以使用下面哪个句型?AIm really sorry 答:A14下面哪个句型表示的意思和另外几个区别较大?BThank you anyway. 答:B15以下表示道歉的句型是:DIm sorry to 答:D16表示年份的数字2008应读作:Dtwenty oh eighth 答:D17当向别人介绍自己时

13、,可以使用以下哪种句型?AMy name is. 答:A18当向别人介绍他人时,可以使用以下哪种句型?BThis is 答:B19以下属于问候语的是:CHow are you? 答:C20以下属于道歉语的是:DExcuse me 答:D四、多选题1以下哪些是属于问候语的基本句型?AGood. BHi 答:AB2以下哪些是属于告别语的基本句型? CSee you DI have to 答:CD3以下哪些是属于道歉的基本句型?AIm sorry to BIm really sorry CI beg your pardon 答:ABC4以下哪些语句可用于介绍他人?AId like you to kn

14、ow my friend. CPlease let me introduce.DId like to introduce. 答:ACD5以下属于第三代移动通信标准的是?AWCDMA CCDMA2000 DTD-SCDMA 答:ACD6以下哪些可以用作见面时的问候语?AIm very pleased to meet you! BHow do you do? DHi！EGood morning！ 答:ABDE7以下哪些可以用作分手时的告别语?BSee you later. CBye bye! DHave a good day! EI have to go now. 答:BCDE8以下哪些可以用作致

15、谢语AThank you very much BThanks a lot CI really appreaciate.答:ABC9当用户表示感谢时,您可以回答:BYou are welcome DMy pleasure EIts nothing 答:BDE10以下叙述正确的是:AI beg your pardon,常用于没有听清对方的说话,而请对方重复时. BExcuse me,多用在有问题向人请教,或请求帮助,不得不打扰别人时. CIm really sorry,这个句子是承认自己的不是,并且由衷道歉. 答:ABC11以下叙述正确的是:AMr.用于成年男子 BMrs.用于已婚女士 CMiss

16、用于未婚女士 D对婚姻状况不明的女士可用Ms. 答:ABCD12以下属于基数词的是:Bone Dtwo 答:BD13以下叙述正确的是:A分数1/3可读作:one third B分数2/3可读作:two thirds C小数0.125可读作:nought point one two five D百分数25可读作:twenty-five percent E时间9:45可读作:nine forty-five 答:ABCDE14以下叙述正确的是:A门牌号Room 302可读作:Room three oh two B门牌号Room 302可读作:Room three zero two C门牌号3491

17、Financial Street可读作:thirty-four ninety-one Financial Street D电话号码52811022可读作:five two eight double one oh double two E电话号码52811022可读作:five two eight one one oh double two 答:ABCDE15营业员对客户说“您要办什么业务?”,可以用以下哪些语句?AWhat can I do for you? BCan I help you? CMay I do anything for you? DAnything I can do for

18、you? 答:ABCD五简答题1汉译英:电话打错了,请您挂断后再打.答:Its a wrong number. Please hang up and dial again.2汉译英:您好！请问有什么问题吗? 参考答:Excuse me , do you have any questions ?3汉译英:对不起,麻烦您再重复一次好吗?参考答:Beg you pardon, Could you repeat again?4汉译英:对不起,这个问题我马上帮您处理,请您稍等.答:Sorry for that, we will handle it right now , just a moment pl

19、ease .5汉译英:您好,这里是中国联通客服热线,1233号话务员为您服务.请问您需要什么帮助?答:Hello, this is China Unicom customer service hotline, Operator 1233 is on your service. can I help you?6汉译英:您好,您要办理什么业务?参考答:Hello, can I help you?7汉译英:您会讲英语吗?参考答:Do you speak English?8汉译英:请讲慢一点.参考答:Please speak slowly.9汉译英:请出示一下护照好吗?参考答:Will you ple

20、ase show me your passport?10汉译英:我给您查一下.参考答:Id find out for you. 或 Id look it up for you.11英译汉:Will you please show me your papers?参考答:请出示一下您的证件好吗?12英译汉:I want to apply for the calling number display prohibition service.答:我想申请一个主叫禁显业务.13英译汉:Would you like to tell me the detailed conditions of dialing

21、 at that time?答:请您详细说明一下当时拔打的情况好吗?14英译汉:Hello, Mr. Liu, the chargeable time of your call is 10 minutes.参考答:您好,刘先生,您的通话时间是十分钟.15英译汉:Do you want to apply for other services?参考答:请问您还需要申请其它业务吗?16英译汉:May I get caller display, international toll call and roaming?答:我可以开通主叫显示、国际长途和国际漫游吗?17英译汉:Would you like

22、 to leave a message?参考答:请问你需要留言吗?六、实际应用题1以下是用户到营业厅查询话费的模拟场景,请将有关对话翻译成英文.B:您好！请问有什么可以帮到您? A:我想查一下话费有多少? B:请问您的手机号码? A:手机号是1561111 B:请问您机主姓名? A:李林. B:请稍候 B:对不起,让您久等了,您7月份的话费是168元. A:谢谢. B:很乐意为您服务.参考答:B:Hello! Can I help you ? A:I want to check my call bill. B:Would you tell me your mobile phone number

23、? A:1561111 B:Would you tell me the subscriber name ? A:Li Lin. B:Just a moment, please . B:Sir, sorry for your waiting. your bill for July is ￥168 A:Thank you. B:Its my pleasure.2以下是用户到营业厅打印话费清单的模拟场景,请将有关对话翻译成英文.A:对不起,我能打印本月的话费清单吗? B: 可以,这是一台触摸屏设备,输入你的手机号码和密码,你就可以打印过去六个月的话费清单. A:收费吗? B:不,免费. A:好,谢谢

24、！ B:很乐意为您服务.参考答:A:Excuse me, may I print the detail bill of this mouths calls? B:Sure, this is a touch-screen machine, input your phone number and password, then you can print the detail bill the last six months.A:Is it charged? B:No, its free. A:Ok, thank you. B:My pleasure.3以下是用户到营业厅交纳话费的模拟场景,请将有关

25、对话翻译成英文.B:您好！我能为你做点什么? A:你好！我想交纳上个月的手机话费. B:请告诉我您的手机号码好吗? A:手机号码是1561111. B:谢谢,机主姓名是刘辉,对吗? A:是的. B:请付150元. A:给你.参考答:B:Hello! What can I do for you? A:Hello! I want to pay my mobile phone bill for the last month. B:Will you please tell me your telephone number? A:The number is 1561111. B:Thanks,The s

26、ubscriber name is Liu Hui,right? A:Yeah. B:Please pay ￥150. A:Here you are.4以下是用户到营业厅办理手机入网的模拟场景,请将有关对话翻译成英文.B:您好！请问您要办理什么业务? A:我想办张手机卡. B:好的.您想办什么卡?UP新势力、如意通还是世界风? A:UP新势力. B:请出示一下您的证件好吗? A:好,这是我的护照. B:谢谢,请您选择一个号码.A:就要这个吧.多少钱? B:38元.参考答:B:Hello! What can I do for you? A:I want to buy a SIM card. B:

27、OK. Which do you want to buy? UP-Power, RuYiTong or Worldwind? A:UP-Power. B:Will you please show me your papers? A:Ok, this is my passport. B:Thank you. Please choose one number. A:Ill take this one. How much is it?B:38 Yuan.5以下是用户到营业厅办理电话业务变更的模拟场景,请将有关对话翻译成英文.B:您好,请问您要办理什么业务? A:我想开通国际长途. B:你需要填些表格

28、才能开通这项业务. A:好,手续很复杂吗? B:不是很复杂.就是比开通国内业务要多填些单子. A:知道了.收费有什么变化吗? B:表格里有说明.您还需要三千元做押金. A:好的,谢谢. B:很乐意为您服务.参考答:B:Hello,what can I do for you, please? A:I want to apply for international calling service.B:You need fill in a form to be able to obtain this service. A:Is the process very complicated?B:Actua

29、lly, no. But unlike for domestic service, you have to fill a few more forms. A:I see. What about the change in charges? B:They are all provided in the forms. Three thousand yuan is required as deposit. A:OK, thanks. B:Its my pleasure.6.以下是用户到营业厅定制套餐的模拟场景,请将有关对话翻译成英文.B:您好,您要办理什么业务? A:我想办十元的短信包月套餐. B:

30、好的,您的手机号多少? A:1561111B:请给我您的身份证. A:好的.参考答:B:Hello, can I help you? A:Id like to have an SMS package of 10 RMB per month. B:Ok,Whats your phone number? A:1561111 B:Give me your ID card, please. A:Ok.7以下是用户到营业厅买手机咨询的模拟场景,请将有关对话翻译成中文.A:Good afternoon, madam. Can I help you? B:Good afternoon. Could you tell me where handset counter is, please? A:Its on the second floor. B:Ok, thank you! A:Thats ok.!参考答:A:下午好,女士. 我能帮助您吗? B:下午好.你能告诉我在哪里买手机吗? A:在二楼. B:好,谢谢你. A:没关系.8以下是用户到营业厅更改账单地址的模拟场景,请将有关对话翻