接待国外客户常用英语.docx

1、接待国外客户常用英语问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. Its a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish youd have a pleasant stay here.6. I hope yo

2、ull have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. My name is Benjamin liu. Im from the Fuzhou E-fashion Electronic Company. Im here to mee

3、t you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My

4、 name is Benjamin Liu, an Intl salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Intl salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager

5、 of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If Im not mistaken, you must be Miss Chen from France.7. Do you remember me

6、? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card

7、?12. I am sorry. I cant recall your name. / Could you tell me how to pronounce your name again?13. I am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most in

8、teresting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about? /What is your opinion?/What is your point of view?10. No wonder youre so experie

9、nced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. Thats just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You meanis that right?6. Do you me

10、an.?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. Ill be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I

11、would like to invite you for lunch today.6. Oh, I cant let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. Ill be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everythin

12、g you have done us during your stay in China.3. It is a pity you are leaving so soon.4. Im looking forward to seeing you again.5. Ill see you to the airport tomorrow morning.6. Dont forget to look me up if you a re ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? Id like to arrang

13、e a meeting to discuss our new order.2. Lets fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. Im afraid I have to cancel my appointment.7. It looks

14、 as if I wont be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. Well leave some evenings free, that is, if it is all right with you.品质1. We h

15、ave a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the ma

16、rket place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must fi

17、rst take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of

18、 credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. Im sure the prices we submitted are competitive. Sample Text1 Ive come to make sure that your stay i

19、n Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。 2 Youre going out of your way for us, I believe.我相信这是对我们的特殊照顾了。 3 Its just the matter of the schedule,that is, if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。 4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。 5 If he wa

20、nts to make any changes, minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。 6 Is there any way of ensuring well have enough time for our talks?我们是否能保证有充足的时间来谈判？ 7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗？ 8 Well leave some evenings free,that is,if it is all right with you.如

21、果你们愿意的话，我们想留几个晚上供你们自由支配。 9 Wed have to compare notes on what weve discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。 10 Thatll put us both in the picture.这样双方都能了解全面的情况。11 Then wed have some ideas of what youll be needing.那么我们就会心中有点儿数，知道你们需要什么了。 12 I cant say for certain off-hand.我还不能马上说定。 13 Better hav

22、e something we can get our hands on rather than just spend all our time talking.有些实际材料拿到手总比坐着闲聊强。 14 Itll be easier for us to get down to facts then.这样就容易进行实质性的谈判了。 15 But wouldnt you like to spend an extra day or two here?你们不愿意在北京多待一天吗？16 Im afraid that wont be possible,much as wed like to.尽管很想这样做，

23、但恐怕不行了17 Weve got to report back to the head office.我们还要回去向总部汇报情况呢。 18 Thank you for you cooperation.谢谢你们的合作。 19 Weve arranged our schedule without any trouble.我们已很顺利地把活动日程安排好了20 Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it?这是我们为你和你的朋友拟定的

24、活动日程安排。请过目一下，好吗？ 21 If you have any questions on the details, feel free to ask.如果对某些细节有问题的话,请提出来。22 I can see you have put a lot of time into it.我相信你在制定这个计划上一定花了不少精力吧。 23 We really wish youll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。 24 I wonder if it is possible to arrange shopping for us.我想能否在我们

25、访问结束时为我们安排一点时间购物。 25 Welcome to our factory.欢迎到我们工厂来。 26 Ive been looking forward to visiting your factory.我一直都盼望着参观贵厂。 27 Youll know our products better after this visit.参观后您会对我们的产品有更深的了解。28 Maybe we could start with the Designing Department.也许我们可以先参观一下设计部门。29 Then we could look at the production l

26、ine.然后我们再去看看生产线。 30 These drawings on the wall are process sheets.墙上的图表是工艺流程表。 31 They describe how each process goes on to the next.表述着每道工艺间的衔接情况。 32 We are running on two shifts.我们实行的工作是两班倒。 33 Almost every process is computerized.几乎每一道工艺都是由电脑控制的。 34 The efficiency is greatly raised,and the intens

27、ity of labor is decreased.工作效率大大地提高了,而劳动强度却降低了。 35 All produets have to go through five checks in the whole process.所有产品在整个生产过程中得通过五道质量检查关。 36 We believe that the quality is the soul of an enterprise. 质量是一个企业的灵魂。 37 Therefore,we always put quality as the first consideration.因而，我们总是把质量放在第一位来考虑。 38 Qu

28、ality is even more important than quantity.质量比数量更为重要。 39 I hope my visit does not cause you too much trouble.我希望这次来参观没有给你们增添太多的麻烦。 40 Do we have to wear the helmets?我们得戴上防护帽吗？ 41 Is the production line fully automatic?生产线是全自动的吗？ 42 What kind of quality control do you have?你们用什么办法来控制质量呢？ 43 All produ

29、cts have to pass strict inspection before they go out.所有产品出厂前必须要经过严格检查。 44 Whats your general impression,may I ask?不知您对我们厂总的印象如何？ 45 Im impressed by your approach to business.你们经营业务的方法给我留下了很深的印象。 46 The product gives you an edge over your competitors,I guess.我认为你们的产品可以使你们胜过竞争对手。 47 No one can match

30、us so far as quality is concerned.就质量而言，没有任何厂家能和我们相比。 48 I think we may be able to work together in the future.我想也许将来我们可以合作。 49 We are thinking of expanding into the Chinese market.我们想把生意扩大到中国市场. 50 The purpose of my coming here is to inquire about possibilities of establishing trade relations with

31、your company.我此行的目的正是想探询与贵公司建立贸易关系的可能性。 51 We would be glad to start business with you.我们很高兴能与贵公司建立贸易往来。 52 Id appreciate your kind consideration in the coming negotiation.洽谈中请你们多加关照。 53 We are happy to be of help. 我们十分乐意帮助。 54 I can assure you of our close cooperation.我保证通力合作。 55 Would it be possible for me to have a closer look at your samples?可以让我参观一下你们的产品陈列室吗？56 It will take me several hours if I really look at everything.如果全部参观的话，那得需要好几个小时。 57 You may be interested in only s