1、旅游基础英语教师用书 Tourism EnglishElementary 旅游基础英语教师用书莫红英 编著旅游教育出版社北 京ContentsKeys to the Exercises练习答案Part I Travel & Tourism Industry旅游与旅游业Part II Hospitality Industry饭店接待业Text of Listening听力材料Part I Travel & Tourism Industry旅游与旅游业Part II Hospitality Industry饭店接待业Keys to the Exercises练习答案Part I Travel &
2、Tourism Industry旅游与旅游业Unit 1 Travel Destinations 旅游目的地Preview1) the Pyramids of Egypt 2) the Eiffel Tower3) the Statue of Liberty 4) the Great Wall 5) the Sydney OperaExercises1. 1) rent 2) relaxation 3) price 4) destination 5) return3. 1) 票价是多少? 2) 没有必要。 3) 请问有多少人? 4) 我定不了。 5) 我要那个。Listening1. 1) t
3、ourism 2) price 3) mountain4) favorite 5) famous2. 1) fare 2) return 3) interesting 4) necessary 5) relaxUnit 2 Travelers旅行者Preview 1)度假 2)出差 3)包价旅游 4)旅行计划Exercises1. 1) hurry 2) sharing 3) trip4) destinations 5) exciting2. (略)3. 1) a 2) c 3) d 4) a 5) c4. 1) 听起来挺有趣的。 2) 听起来太棒了! 3) 听起来对我来说挺难的。 4) 听起
4、来像下雨了。 5) 听起来你好像去过很多好地方。Listening2. 1) Nepal 2) a small hotel 3) sweater 4) sea level 5) Himalayas 6) wake up 7) boot 8) dawn3. 1) c 2) b 3) c 4) a 5) c Unit 3 At the Travel Agency (1)在旅行社(一)Preview中国旅行社: China Travel Service中国国际旅行社: China International Travel Service中国青年旅行社: China Youth Travel Serv
5、ice康辉旅行社: Comfort Travel ServiceExercises1. 1) book 2) choice 3) package4) guide 5) custom2. 1) F 2) T 3) T 4) T 5) T3. 1) 我们有个去日本的七天包价团。 2) 我想知道更多这次旅行的情况。 3) 这个选择不错。 4) 所有事情都安排好了。 5) 我更喜欢自助游。Listening2. 1) The weather in Sydney.2) Its warm.3) Its cold.4) Some shirts and sweater.Unit 4 At the Travel
6、 Agency(2)在旅行社(二)Preview(略)Exercises1. 1) package 2) seeoff 3) transportation 4) take off5) trip 6) check 7) budget 8) passport9) currency 10) arrangement2. Destination: a place you are going toTransportation: a way of carrying passengers or goodsWatch out: to take careVacation: holidayGet away from
7、: be away from a placeConsider: to think about3. 1) T 2) F 3) T 4) F 5) F4. 生态旅游是一种把普通旅游和学习结合起来的旅游方式。普通旅游只为娱乐, 而生态旅游可以在旅游过程中保护环境。普通旅游通常会对环境带来负面的影响,生态旅游刚好相反。生态旅游者想更多地认识地球, 能使地球变得更美丽一些, 至少能更多地了解地球。因此, 生态旅游是对动物、植物以及人类都有好处的一种旅游方式。Listening2. 1) b 2) c 3) c 4) b 5) b3. 1) b 2) b 3) a 4) c 5) bUnit 5 Tour
8、 Guides导 游Previewtour guide 导游 national guide 全陪导游 local guide 地陪 tour leader 领队Exercises1. interesting pleasant impress reserve interest pleasure impression reservation manage experience attract arrange management experience attraction arrangement 2. 1) stay 2) pleasant 3) punctual4) impression 5)
9、information3. 1) excited 2) interesting 3) surprised 4) frightening 5) disappointed4. (略)Listening2. 1) first visit 2) history 3) teahouse 4) Tiananmen Square 5) Museum of Chinese History3. 1) F T T F F 2) a. They like it very much. b. (略)Unit 6 Tour Leaders领 队Preview 3-5-1-2-4Exercises1. 1) challen
10、ge 2) luggage 3) flight4) documents 5) passport2. Countries Nationality China Chinese Japan Japanese Korea Korean India Indian Thailand Thai Britain British Canada Canadian Italy Italian France French Germany German America American3. 1) Show me your passport please! 2) The expiry date of the visa i
11、s October, 2008. 3) When will the flight to New York take off? 4) Here is your boarding card. 5) Id like to have a aisle seat.4. (略) Listening2. Flight BA027 Flight BOAC328Flight CA998 Flight CA5688Flight CA1009 Flight SF40783. a. 从伦敦飞往北京的BA027航班十五分钟后起飞, 请拿好您的登机卡从二号门登机。 祝您旅途愉快。 b. 旅客们请注意, 从伦敦来的BOAC3
12、28航班已准时到达。 c. 请注意, 飞往纽约的CA998航班由于引擎问题延迟起飞, 起飞时间另行通知。 d. 旅客们请注意, 从伦敦来的CA5688航班由于大雾天气将延迟一个小时到达。4 1 2 3Flight numberCA1009 SF4078 BA5689Destination Hangzhou Tokyo LondonGate 2 5 9Unit 7 Immigration and Customs在移民局和海关Preview 2-4-3-5-1Exercises1. 1) suitcase 2) abroad 3) form4) camera 5) Customs2. 1) ter
13、rified, terrifying 2) tiring, tired3) annoying, annoyed 4) relaxed, relaxing5) confusing, confused3. Porter: carries your bags Passport officer: examines travel documents when you enter or leave a country Flight attendant: serves you food and drink Pilot: flies the plane Customs officer: checks your
14、 baggage when you enter a country Check-in clerk: checks your air ticket before you travel4. L, T, T, T/L, L, T, TListening2. 1) Passport 2) declare 3) suitcase 4) duty 5) form3. F T F T TUnit 8 Shopping购 物PreviewBeijing: cloisonnSuzhou: antiqueXian: three-colored glazed potteryHangzhou: silkShangha
15、i: clothingExercises1. 1) water skiers 2) childrens3) campers 4) wine drinkers5) gourmets2. (略)3. 1) I want to buy some souvenirs.2) What is your size?3) Its the latest style.4) Can I try it on?5) Can you give me a discount?Listening2. souvenir tradition sweater cotton silk shrink color size style d
16、iscount3. 1) tea set 2) capital 3) expensive 4) 10% 5) 702Part II Hospitality Industry饭店接待业Unit 9 Hotel ABC酒店知识Preview(略)Exercises1. (略)2. 1) c 2) a 3) c 4) b 5) aListeningService Hours Opening Days Restaurant Breakfast6:30 am-10:00 am Everyday of the week Lunch11:00 am- 2:00 pm Everyday of the week
17、 Dinner5:30 pm- 9:00 pm Everyday of the week Greenery Cafe9:00 am- 12:00 pm Everyday of the week Souvenir Shop8:00 am- 8:00 pm Except SundayUnit 10 Front OfficeReservation前厅部预订服务Exercises1. Front Office reservation confirm single room double room standard room room rate deposit receipt2. (略)3. 1) 我想
18、订下周二的一间双人房。 2) 请问单人房多少钱? 3) 双人房有880元的和1080元的两种。 4) 房价包括自助早餐。 5) 您什么时候到达?Listening1. reserve refuse confirmconfirmation deposit receiptsuite China Hotel Hilton Hotel 3. White Swan Hotel Reservation form Mr/Mrs/Miss _Mr. & Mrs. Brown_ Arrival Date _20_ Departure Date _21_ No. of Persons _2_ Room Type
19、_double_ Room Rate _US$150_ Tel _ Remarks _ with a lake view _ Taken by _ Date _Unit 11 Front OfficeConcierge前厅部礼宾服务Preview(略)Exercises1.Concierge doorman bellboyluggage elevator room cardtip salary rule2.Check what a bellman should do.1) Greet the guests. ( )2) Shake hands with the guests. ( ) 3) R
20、egister for the guests. ( )4) Check the guests passports. ( ) 5) Carry the baggage for the guests. ( )6) Show the guests to the rooms. ( )7) Deliver messages and mails. ( )3.礼宾部的职责因酒店规模和服务标准的不同而异, 主要职责包括:行李的运送交通安排带客人进房间4.(略)Listening1. 1) suitcase 2) room card3) elevator 4) first visit 5) valuable 6
21、) After 7) bellboy 8) claim tag 9) leaving 10) 16222. 1) b 2) c 3) a 4) a3. 1) suitcases 2) valuable / breakable 3) Bell Captains 4) pickUnit 12 Front OfficeCheck-in前厅部入住登记服务Exercises1. check in registration form credit card travelers check passport room card tour leader luggage nationality safe dep
22、osit box2. (略)3. 1) 您需要填写表格. 2) 您有预订吗? 3) 您用什么方式付款, 现金还是信用卡? 4) 我们的酒店已满. 您可以试试其他酒店。 5) 请写一下您的名字好吗?Listening1. 1) reservation 2) spell 3) staying 4) registration card 5) paying 6) sign 7) How long 8) single 9) 1128 10) stay2. Room Type Room Rate Currency Single room 90 US$ Double room 100 US$ One-bed
23、room suite 180 US$ Two-bedroom suite 250 / 300 US$3. _ English breakfast _ buffet lunch _ swimming pool _ tennis court _ afternoon tea _ DVD library4. 1) from 6:30 am to 9:30 am 2) the second floor 3) with breakfast voucherUnit 13 Front OfficeCheck-out前厅部结账退房服务Exercises1. 1) name and room number 2)
24、sign the name 3) identification 4) receipt2. 1) T 2) F 3) T 4) T 5) T3. (略)4. (略)Listening1. 1) payment 2) credit card 3) travelers check 4) passport 5) 38 Yuan2.Check-out FormHotel Receipt To: Mr. Robert Black Room No.: 612 Date: _ Bill No. Particulars Sum 1 IDD 108 2 Dinner 330 3 laundry 50 4 Room
25、 680 Total Amount RMB: 1168 Grand Total ( in words) Signature:Unit 14 HousekeepingChamber Service客房部客房服务Exercises1.1) see to 2) bring3) turn down 4) provide2. 1) c 2) b 3) a 4) c 5) b3. 1) 我在等朋友, 你能迟点再来吗? 2) 什么时候方便呢, 先生? 3) 要多长时间? 4) 房间几分钟就能准备好。 5) 非常抱歉, 先生。这种事情再也不会发生。Listening1. 1) clean 2) disturb
26、 3) convenient 4) bathroom 5) turn down 6) hangers 7) in 8) mistake3. ( T ) Vacuuming the carpet( F ) Answering phone calls and taking messages for the guest.( T ) Cleaning the bathroom.( T ) Replacing the toilet needs( F ) Drawing the curtains close( T ) Providing such things on requests as blanket
27、s, extra beds, etc.( F ) Hanging the DND sign outside the room after cleaning. ( F ) Opening the windows.Unit 15 HousekeepingFloor Desk Service客房部楼层服务Preview(略)Exercises1. hanger blanket tea bagslippers soap bath towelshampoo wake-up call2. 1) service 2) working 3) shower 4) problem 5) wrong3. 1) T
28、2) T 3) F 4) F 5) T4. (略)Listening1. 1) tea bag 2) air-conditioning 3) blanket 4) post office 5) noisy 6) hair dryer 7) meet 8) ID card3. 1) has not left anything behind 2) taken away or damaged 3) they are full or emptyUnit 16 HousekeepingLaundry Service客房部洗衣服务Exercises1. (略)2. leavelisttofreebest3
29、. 1) pressed 2) done 3) starched 4) washed 5) cook4. 1) Would you mind paying your bill now? 2) Would you mind showing me your passport? 3) Would you mind signing here? 4) Would you mind completing the form? 5) Would you mind opening the window?5. 1) Look, the shirt is faded. 2) Id like this sweater washed by hand in
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