步入商界 中央广播电视大学教程.docx

1、步入商界 中央广播电视大学教程步入商界 (中央广播电视大学教程)01- 自我介绍(文档1)GERALDINE: Good morning. Bibury Systems. Can I help you? JENNY ROSS: Good morning, Geraldine. GERALDINE: Good morning, Jenny. Your newspapers and the post. JENNY ROSS: Thanks CLIVE HARRIS: Good morning, Jenny. Good weekend? JENNY ROSS: Excellent, thank yo

2、u. CLIVE HARRIS: It is cold this morning. JENNY ROSS: Yes. Very cold. CLIVE HARRIS: Good morning, Geraldine. GERALDINE: Good morning, Mr. Harris. Your newspaper and your post. CLIVE HARRIS: Thank you very much. JENNY ROSS: Good morning, Kate. KATE MCKENNA: Good morning, Jenny. How are you? JENNY ROS

3、S: Im fine, thank you. DON BRADLEY: Good morning, Jenny. JENNY ROSS: Good MORNING, Don. EDWARD GREEN: Good morning. My name s Edward Green. Im here to see Don Bradley. GERALDINE: Ah yes. One moment, please. GERALDINE: Hello. Jenny, Edward Green is in reception. Please, sit down. EDWARD GREEN: Thank

4、you. JENNY ROSS: Are you Edward Green? EDWARD GREEN: Yes. JENNY ROSS: I Jenny Ross. How do you do? EDWARD GREEN: Hello. Please to meet you. JENNY ROSS: Welcome to Bibury Systems EDWARD GREEN: Thank you. JENNY ROSS: Im the Head of Administration in the Marketing Department. My boss is Don Bradley. We

5、ll. our boss is Don Bradley! Let me show you the department. JENNY ROSS: This is the Marketing Department. This is my desk. Er.thats Dons office. Hes not here at the moment. And this is your desk. Telephone. PC. In-tray. Let me take your coat. EDWARD GREEN: Thanks. JENNY ROSS: Over here is the stati

6、onery cupboard. Papers. Files. Pencils, etc. Help yourself to what you need. Here is the photocopier. And here is the fax machine. And this is the coffee machine. Would you like a cup of coffee? EDWARD GREEN: No, thanks. JENNY ROSS: Kate, this is Edward Green. Hes our new Marketing Executive. KATE M

7、CKENNA: Ah, yes. Edward. Hello. Welcome to Bibury Systems Marketing Department. 01- 自我介绍(文档2)KATE MCKENNA: Excuse me. Hello, Kate Mckenna. EDWARD GREEN: What is Kates job? JENNY ROSS: She is Head of Sales. Shes good. EDWARD GREEN: Where does she fit into the company structure? JENNY ROSS: Heres the

8、company structure. You see Don is Sales and Marketing Director and is on the Board. Kate reports to Don. You are here and you report to Don. JENNY ROSS: This is the boardroom. And here we have a range of products. Our toys. Come on, lets go to the R & D workshop. EDWARD GREEN: Im sorry. R & D? JENNY

9、 ROSS: Thats Research and Development. EDWARD GREEN: Ah, right. GERALDINE: .Thank you for calling. Goodbye. JENNY ROSS: The Managing Directors office is on the first floor. Clive Harris. We call him Clive. Ah, this is Clives secretary, Sally. EDWARD GREEN: hello. JENNY ROSS: And you have met Geraldi

10、ne, our receptionist? GERALDINE: Hi. JENNY ROSS: So, this is the Research and Development Department. This is Bob and thats Pete. They are Research Assistants. And through here is Derek Jones office. He has a team of six people. Derek, this is Edward Green. Hes our new. DEREK JONES: Please. JENNY RO

11、SS: Oh, youre busy. Sorry. DEREK JONES: No. Please wait. There. Finished. Good. Do you like it? EDWARD GREEN: Errr. What is it? DEREK JONES: Its a toy. Its a new electronic toy. EDWARD GREEN: Its very good. Edward Green. Pleased to meet you. DEREK JONES: Derek Jones. Welcome to Bibury Systems. EDWAR

12、D GREEN: Thank you. DON BRADLEY: Edward Green starts today. Hes the new Marketing Executive. CLIVE HARRIS: Oh yes. Is he good? DON BRADLEY: I dons know. Hes young. Hes intelligent. He is well-qualified, but of course he has no experience. DEREK JONES: So, thats the existing product range. This is a

13、very new product. In fact, this is a prototype. EDWARD GREEN: What is it? DEREK JONES: Its a called Big Boss. EDWARD GREEN: Big Boss? What does it do? DEREK JONES: Ahah! Look: SayHello, Big Boss. EDWARD GREEN: Hello, Big Boss. DEREK JONES: No, no. Into the microphone. EDWARD GREEN: Hello, Big Boss.

14、DEREK JONES: Try again. EDWARD GREEN: Hello, Big Boss. BIG BOSS: Hi. Edward. Welcome to Bibury Systems. CLIVE HARRIS: What do you think, Don? DON BRADLEY: I dont like this design. CLIVE HARRIS: I agree. Its not good.I like this one. He looks angry. DON BRADLEY: Yes, I think it is very funny. DEREK J

15、ONES: What do you think? EDWARD GREEN: What about glasses? DEREK JONES: That is very good. DEREK JONES: Good idea! Brilliant! 02-如何使用电话(文档1)EDWARD GREEN: Hello, my name is Edward Green. I would like to speak to Mr. Smith, please. SMITHS SECRETARY: I am sorry, but Mr.Smith isns available. EDWARD GREE

16、N: Okay. Ill bring back. Does Mr. Smith have a direct line? SMITHS SECRETARY: Im sorry but the number is confidential. EDWARD GREEN: Okay. Thank youJENNY ROSS: Its very difficult to speak to Mr. Smith. EDWARD GREEN: Yes, I know. NOVO RECEPTIONIST: Good morning, RUYJ Advertising. DON BRADLEY: Good mo

17、rning. This is Don Bradley. Can I talk to Phil Watson, please? NOVO RECEPTIONIST: What company are you from please? DON BRADLEY: Bibury Systems. NOVO RECEPTIONIST: Ill put you through. DAVE Phil Watsons phone. DON BRADLEY: Good morning. Can I talk to Phil, please? DAVE: Can I ask whos calling please

18、? DON BRADLEY: Don Bradley from Bibury Systems. DAVE: Well, Mr. Bradley, Im afraid Phils not in the office at the moment. Can I take a message or would you like to ring him on his mobile phone? DON BRADLEY: Ill try his mobile. Can I have the number please? DAVE: 0802 54377 DON BRADLEY: Just let me c

19、heck that. Zero eight zero two five four three double seven. DAVE: Thats it. DON BRADLEY: Thanks. PHIL WATSON: Hello. Phil Watson. DON BRADLEY: Hello. Phil, this is Don Bradley. PHIL WATSON: Hello, Don. Sorry to keep you waiting. How are you? DON BRADLEY: Im fine, thanks. Can we meet? We have a new

20、product and I want you to see it. SMITHS SECRETARY: Hello, Mr. Smiths office. EDWARD GREEN: Hello, my name is Edward Green from Bibury Systems. I rang earlier. I would like to speak to Mr. Smith, please. SMITHS SECRETARY: Im afraid Mr. Smith is not in the office at the moment. Can I ask what it is a

21、bout? EDWARD GREEN: It is very important. I represent Bibury Systems. Were got a new product and I want Mr. Smith to see it. SMITHS SECRETARY: Please send the product specifications by mail, Mr. Green. EDWARD GREEN: I would like Mr. Smith to see the product and would like to talk to Mr. Smith direct

22、. When is a good time to call? SMITHS SECRETARY: You could try ringing this afternoon. EDWARD GREEN: Thank you. Goodbye. 02- 如何使用电话(文档2)DEREK JONES: Yes. CALLER: Can I speak to Peter? DEREK JONES: Peter Hill? CALLER: No. Peter Toyama. DEREK JONES: There is no one here called Peter Toyama. CALLER: Is

23、 that extension 367? DEREK JONES: No, youre got the wrong number. This is 412. CALLER: Im sorry. Could you put me back to the switchboard? DEREK JONES: Yes, hang on.EDWARD GREEN: Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please. SMITHS SECRETARY: Im afraid that

24、 Mr. Smith is in a meeting. EDWARD GREEN: Is he free later this afternoon? SMITHS SECRETARY: I dont think so. Mr. Smith is very busy at the moment. EDWARD GREEN: Ill right again tomorrow. SMITHS SECRETARY: I am afraid Mr. Smith isnt in the office tomorrow. CLIVE HARRIS: Clive Harris. KATE MCKENNA: C

25、live, its Kate. CLIVE HARRIS: Hello Kate. KATE MCKENNA: Are you busy? CLIVE HARRIS: No, why? KATE MCKENNA Ive got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them? GERALDINE： Good morning, Bibury Systems. How can I help you? MR.SAKAI: Hello

26、. My name is Sakai. I would like to speak to Mr. Harris, please. GERALDINE: Please hold the line, Mr. Sakai. Ill put your through. CLIVE HARRIS: Hello. GERALDINE: Mr. Sakai is on the line. CLIVE HARRIS: Put him through .sorry Kate, I must go. I have a very important call. Ill talk to you later. Hell

27、o, Mr. Sakai. MR. SAKAI: Hello, Mr. Harris, how are you? CLIVE HARRIS: Im very well, thank you. How are you? MR. SAKAI: Im fine. Im calling about our meeting. CLIVE HARRIS: Yes? GERALDINE: Hello, Bibury Systems. How can I help you? Could I ask whos calling please? Im afraid her extension is busy at

28、the moment, Mr. Clark. Will you hold, or can I take a message? Okay, thats fine. Ill ask her to call you back. JENNY ROSS: Good night, Edward. EDWARD GREEN: Good night. I am going to phone Mr. Smiths number once again. JENNY ROSS: Good luck! EDWARD GREEN: Its six oclock ?Maybe Mr. Smith is still at

29、work. Maybe his secretary isnt there. JENNY ROSS: I dont think EDWARD GREEN: Just wait ?Ah Mr. Smith? My name is Edward Green. MR. SMITH: Yes. EDWARD GREEN: You dont know we but I work in Don Bradleys office at Bibury Systems. MR. SMITH: Yes? EDWARD GREEN: I spoke to your secretary today. MR. SMITH:

30、 Yes? EDWARD GREEN: You publish your catalogue this month. And we have an exciting new product. MR. SMITH: I have all the products I need. EDWARD GREEN: I would like you to have a word with Big Boss. MR. SMITH: Im sorry? EDWARD GREEN: Ill put our new product on the line now. BIG BOSS: Hello, Mr. Smi

31、th. My name is Big Boss. I am eighteen inches high! I am voice-activated and I want to be in your catalogue. 03-约会(文档1)EDWARD GREEN: So, Mr. Smith, when can we meet? MR. SMITH: I m busy all next week.EDWARD GREEN: Maybe the week after? MR. SMITH: Talk to my secretary. EDWARD GREEN: You print your catalogue this month, don t you? MR. SMITH: Yes. EDWARD GREEN: Could you possibly see the product this week? It won t take long. MR. SMITH: Okay. Be here Wednesday morning.eight sharp! I ll give you twenty minutes.EDWARD GREEN: Thank you Mr. Smith. I