步入商界 中央广播电视大学教程.docx
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步入商界中央广播电视大学教程
步入商界（中央广播电视大学教程）
01-自我介绍（文档1）
GERALDINE:
Goodmorning.BiburySystems.CanIhelpyou?
JENNYROSS:
Goodmorning,Geraldine.
GERALDINE:
Goodmorning,Jenny.Yournewspapersandthepost.
JENNYROSS:
Thanks
CLIVEHARRIS:
Goodmorning,Jenny.Goodweekend?
JENNYROSS:
Excellent,thankyou.
CLIVEHARRIS:
Itiscoldthismorning.
JENNYROSS:
Yes.Verycold.
CLIVEHARRIS:
Goodmorning,Geraldine.
GERALDINE:
Goodmorning,Mr.Harris.Yournewspaperandyourpost.
CLIVEHARRIS:
Thankyouverymuch.
JENNYROSS:
Goodmorning,Kate.
KATEMCKENNA:
Goodmorning,Jenny.Howareyou?
JENNYROSS:
I'mfine,thankyou.
DONBRADLEY:
Goodmorning,Jenny.
JENNYROSS:
GoodMORNING,Don.
EDWARDGREEN:
Goodmorning.Myname'sEdwardGreen.I'mheretoseeDonBradley.
GERALDINE:
Ahyes.Onemoment,please.
GERALDINE:
Hello.Jenny,EdwardGreenisinreception.Please,sitdown.
EDWARDGREEN:
Thankyou.
JENNYROSS:
AreyouEdwardGreen?
EDWARDGREEN:
Yes.
JENNYROSS:
I'JennyRoss.Howdoyoudo?
EDWARDGREEN:
Hello.Pleasetomeetyou.
JENNYROSS:
WelcometoBiburySystems
EDWARDGREEN:
Thankyou.
JENNYROSS:
I'mtheHeadofAdministrationintheMarketingDepartment.MybossisDonBradley.Well...ourbossisDonBradley!
Letmeshowyouthedepartment.
JENNYROSS:
ThisistheMarketingDepartment.Thisismydesk.Er...that'sDon'soffice.He'snothereatthemoment.
Andthisisyourdesk.Telephone.PC.In-tray.Letmetakeyourcoat.
EDWARDGREEN:
Thanks.
JENNYROSS:
Overhereisthestationerycupboard.Papers.Files.Pencils,etc.Helpyourselftowhatyouneed.Hereisthephotocopier.Andhereisthefaxmachine.Andthisisthecoffeemachine.Wouldyoulikeacupofcoffee?
EDWARDGREEN:
No,thanks.
JENNYROSS:
Kate,thisisEdwardGreen.He'sournewMarketingExecutive.
KATEMCKENNA:
Ah,yes.Edward.Hello.WelcometoBiburySystemsMarketingDepartment.
01-自我介绍（文档2）
KATEMCKENNA:
Excuseme.Hello,KateMckenna.
EDWARDGREEN:
WhatisKate'sjob?
JENNYROSS:
SheisHeadofSales.She'sgood.
EDWARDGREEN:
Wheredoesshefitintothecompanystructure?
JENNYROSS:
Here'sthecompanystructure.YouseeDonisSalesandMarketingDirectorandisontheBoard.KatereportstoDon.YouarehereandyoureporttoDon.
JENNYROSS:
Thisistheboardroom.Andherewehavearangeofproducts.Ourtoys.Comeon,let'sgototheR&Dworkshop.
EDWARDGREEN:
I'msorry.R&D?
JENNYROSS:
That'sResearchandDevelopment.
EDWARDGREEN:
Ah,right.
GERALDINE:
...Thankyouforcalling...Goodbye.
JENNYROSS:
TheManagingDirector'sofficeisonthefirstfloor.CliveHarris.WecallhimClive.Ah,thisisClive'ssecretary,Sally.
EDWARDGREEN:
hello.
JENNYROSS:
AndyouhavemetGeraldine,ourreceptionist?
GERALDINE:
Hi.
JENNYROSS:
So,thisistheResearchandDevelopmentDepartment.ThisisBobandthat'sPete.TheyareResearchAssistants.AndthroughhereisDerekJones'office.Hehasateamofsixpeople.Derek,thisisEdwardGreen.He'sournew...
DEREKJONES:
Please.
JENNYROSS:
Oh,you'rebusy.Sorry.
DEREKJONES:
No.Pleasewait.There.Finished.Good.Doyoulikeit?
EDWARDGREEN:
Errr.Whatisit?
DEREKJONES:
It'satoy.It'sanewelectronictoy.
EDWARDGREEN:
It'sverygood.EdwardGreen.Pleasedtomeetyou.
DEREKJONES:
DerekJones.WelcometoBiburySystems.
EDWARDGREEN:
Thankyou.
DONBRADLEY:
EdwardGreenstartstoday.He'sthenewMarketingExecutive.
CLIVEHARRIS:
Ohyes.Ishegood?
DONBRADLEY:
Idon'sknow.He'syoung.He'sintelligent.Heiswell-qualified,butofcoursehehasnoexperience.
DEREKJONES:
So,that'stheexistingproductrange.Thisisaverynewproduct.Infact,thisisaprototype.
EDWARDGREEN:
Whatisit?
DEREKJONES:
It'sacalledBigBoss.
EDWARDGREEN:
BigBoss?
Whatdoesitdo?
DEREKJONES:
Ahah!
Look:
Say＂Hello,BigBoss＂.
EDWARDGREEN:
Hello,BigBoss.
DEREKJONES:
No,no.Intothemicrophone.
EDWARDGREEN:
Hello,BigBoss.
DEREKJONES:
Tryagain.
EDWARDGREEN:
Hello,BigBoss.
BIGBOSS:
Hi.Edward.WelcometoBiburySystems.
CLIVEHARRIS:
Whatdoyouthink,Don?
DONBRADLEY:
Idon'tlikethisdesign.
CLIVEHARRIS:
Iagree.It'snotgood.Ilikethisone.Helooksangry.
DONBRADLEY:
Yes,Ithinkitisveryfunny.
DEREKJONES:
Whatdoyouthink?
EDWARDGREEN:
Whataboutglasses?
DEREKJONES:
Thatisverygood.
DEREKJONES:
Goodidea!
Brilliant!
02-如何使用电话（文档1）
EDWARDGREEN:
Hello,mynameisEdwardGreen.IwouldliketospeaktoMr.Smith,please.SMITH'SSECRETARY:
Iamsorry,butMr.Smithisn'savailable.
EDWARDGREEN:
Okay.I'llbringback.DoesMr.Smithhaveadirectline?
SMITH'SSECRETARY:
I'msorrybutthenumberisconfidential.
EDWARDGREEN:
Okay.Thankyou
JENNYROSS:
It'sverydifficulttospeaktoMr.Smith.
EDWARDGREEN:
Yes,Iknow.
NOVORECEPTIONIST:
Goodmorning,RUYJAdvertising.
DONBRADLEY:
Goodmorning.ThisisDonBradley.CanItalktoPhilWatson,please?
NOVORECEPTIONIST:
Whatcompanyareyoufromplease?
DONBRADLEY:
BiburySystems.
NOVORECEPTIONIST:
I'llputyouthrough.
DAVEPhilWatson'sphone.
DONBRADLEY:
Goodmorning.CanItalktoPhil,please?
DAVE:
CanIaskwho'scallingplease?
DONBRADLEY:
DonBradleyfromBiburySystems.
DAVE:
Well,Mr.Bradley,I'mafraidPhil'snotintheofficeatthemoment.CanItakeamessageorwouldyouliketoringhimonhismobilephone?
DONBRADLEY:
I'lltryhismobile.CanIhavethenumberplease?
DAVE:
080254377
DONBRADLEY:
Justletmecheckthat.Zeroeightzerotwofivefourthreedoubleseven.
DAVE:
That'sit.
DONBRADLEY:
Thanks.
PHILWATSON:
Hello.PhilWatson.
DONBRADLEY:
Hello.Phil,thisisDonBradley.
PHILWATSON:
Hello,Don.Sorrytokeepyouwaiting.Howareyou?
DONBRADLEY:
I'mfine,thanks.Canwemeet?
WehaveanewproductandIwantyoutoseeit.
SMITH'SSECRETARY:
Hello,Mr.Smith'soffice.
EDWARDGREEN:
Hello,mynameisEdwardGreenfromBiburySystems.Irangearlier.IwouldliketospeaktoMr.Smith,please.
SMITH'SSECRETARY:
I'mafraidMr.Smithisnotintheofficeatthemoment.CanIaskwhatitisabout?
EDWARDGREEN:
Itisveryimportant.IrepresentBiburySystems.We'regotanewproductandIwantMr.Smithtoseeit.
SMITH'SSECRETARY:
Pleasesendtheproductspecificationsbymail,Mr.Green.
EDWARDGREEN:
IwouldlikeMr.SmithtoseetheproductandwouldliketotalktoMr.Smithdirect.Whenisagoodtimetocall?
SMITH'SSECRETARY:
Youcouldtryringingthisafternoon.
EDWARDGREEN:
Thankyou.Goodbye.
02-如何使用电话（文档2）
DEREKJONES:
Yes.CALLER:
CanIspeaktoPeter?
DEREKJONES:
PeterHill?
CALLER:
No.PeterToyama.
DEREKJONES:
ThereisnooneherecalledPeterToyama.
CALLER:
Isthatextension367?
DEREKJONES:
No,you'regotthewrongnumber.Thisis412.
CALLER:
I'msorry.Couldyouputmebacktotheswitchboard?
DEREKJONES:
Yes,hangon.
EDWARDGREEN:
Hello,thisisEdwardGreen.Irangearlier.IwouldliketospeaktoMr.Smith,please.
SMITH'SSECRETARY:
I'mafraidthatMr.Smithisinameeting.
EDWARDGREEN:
Ishefreelaterthisafternoon?
SMITH'SSECRETARY:
Idon'tthinkso.Mr.Smithisverybusyatthemoment.
EDWARDGREEN:
I'llrightagaintomorrow.
SMITH'SSECRETARY:
IamafraidMr.Smithisn'tintheofficetomorrow.
CLIVEHARRIS:
CliveHarris.KATEMCKENNA:
Clive,it'sKate.
CLIVEHARRIS:
HelloKate.KATEMCKENNA:
Areyoubusy?
CLIVEHARRIS:
No,why?
KATEMCKENNAI'vegotthesalesreportandIhaveallthefiguresreadyforthepresentationtoMr.Sakai.Doyouwanttoseethem?
GERALDINE：
Goodmorning,BiburySystems.HowcanIhelpyou?
MR.SAKAI:
Hello.MynameisSakai.IwouldliketospeaktoMr.Harris,please.
GERALDINE:
Pleaseholdtheline,Mr.Sakai.I'llputyourthrough.
CLIVEHARRIS:
Hello.
GERALDINE:
Mr.Sakaiisontheline.CLIVEHARRIS:
Puthimthrough...sorryKate,Imustgo.Ihaveaveryimportantcall.I'lltalktoyoulater.Hello,Mr.Sakai.
MR.SAKAI:
Hello,Mr.Harris,howareyou?
CLIVEHARRIS:
I'mverywell,thankyou.Howareyou?
MR.SAKAI:
I'mfine.I'mcallingaboutourmeeting.
CLIVEHARRIS:
Yes?
GERALDINE:
Hello,BiburySystems.HowcanIhelpyou?
CouldIaskwho'scallingplease?
I'mafraidherextensionisbusyatthemoment,Mr.Clark.Willyouhold,orcanItakeamessage?
Okay,that'sfine.I'llaskhertocallyouback.
JENNYROSS:
Goodnight,Edward.
EDWARDGREEN:
Goodnight.IamgoingtophoneMr.Smith'snumberonceagain.
JENNYROSS:
Goodluck!
EDWARDGREEN:
It'ssixo'clock?
MaybeMr.Smithisstillatwork.Maybehissecretaryisn'tthere.
JENNYROSS:
Idon'tthink
EDWARDGREEN:
Justwait?
AhMr.Smith?
MynameisEdwardGreen.MR.SMITH:
Yes.
EDWARDGREEN:
Youdon'tknowwebutIworkinDonBradley'sofficeatBiburySystems.
MR.SMITH:
Yes?
EDWARDGREEN:
Ispoketoyoursecretarytoday.MR.SMITH:
Yes?
EDWARDGREEN:
Youpublishyourcataloguethismonth.Andwehaveanexcitingnewproduct.
MR.SMITH:
IhavealltheproductsIneed.
EDWARDGREEN:
IwouldlikeyoutohaveawordwithBigBoss.
MR.SMITH:
I'msorry?
EDWARDGREEN:
I'llputournewproductonthelinenow.
BIGBOSS:
Hello,Mr.Smith.MynameisBigBoss.Iameighteenincheshigh!
Iamvoice-activatedandIwanttobeinyourcatalogue.
03-约会（文档1）
EDWARDGREEN:
So,Mr.Smith,whencanwemeet?
MR.SMITH:
I'mbusyallnextweek.
EDWARDGREEN:
Maybetheweekafter?
MR.SMITH:
Talktomysecretary.
EDWARDGREEN:
Youprintyourcataloguethismonth,don'tyou?
MR.SMITH:
Yes.
EDWARDGREEN:
Couldyoupossiblyseetheproductthisweek?
Itwon'ttakelong.
MR.SMITH:
Okay.BehereWednesdaymorning...eightsharp!
I'llgiveyoutwentyminutes.
EDWARDGREEN:
ThankyouMr.Smith.I'
升级会员 